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No. 1 Bus Tour Rating & Reviews

632 Reviews

Find and read all the latest No. 1 Bus Tour reviews from fellow bus travelers. These verified No. 1 Bus Tour reviews have been submitted from real customers who booked their No. 1 Bus Tour tickets on GotoBus.com. The customer reviews evaluate No. 1 Bus Tour service by rating different aspects such as the bus cleanliness, punctuality, staff and bus comfort. We hope you find them helpful! Find out more about the GotoBus customer reviews program - we look forward to your review!

  • Posted on: 2017-10-16
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Christian
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I recommend this bus!
Affordable prices and got me to where I needed to be. Bus arrived at destinations a little later than I was scheduled to be, latest being 30 minutes late which threw my day plans off quite a bit. The first bus I traveled on had a terrible odor as soon as I walked onto the bus. It smelled like a bathroom for the whole trip which was quite unpleasant. Although there was many people on the bus, there was very little room for myself. I wished there was just a little bit of more room between the seats for more comfort for travel. I appreciated the USB chargers. Overall, for the price I was okay with the bus ride. I would appreciate if cleanliness and punctuality and arriving at the destinations on time were improved.
  • Posted on: 2017-10-13
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: LEQUAN
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I recommend this bus!
Staff should ask all passengers to wear headphones while listening to there devices
  • Posted on: 2017-10-13
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: LEQUAN
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I recommend this bus!
Staff should tell people to put on headphones when on the bus.
  • Posted on: 2017-10-10
  • Depature: Colonial Heights, VA
  • Arrival: New York, NY
  • Name: JOSE PIEDRA
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I recommend this bus!
Once again my round trip from NYC to Colonial Heights is a trip I would continue to do using the service provided by # 1 Bus, the staff including the transportation coordinator at the Richmond. Va Bus terminal His name is Eba not sure if this is the correct spelling for his name he does a marboulous job making sure that all the passengers get the best service a bus company can provide for their trip
  • Posted on: 2017-10-08
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Rachell
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I recommend this bus!
  • Posted on: 2017-10-03
  • Depature: Colonial Heights, VA
  • Arrival: New York, NY
  • Name: Dante Dove
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I recommend this bus!
bathroom smelled really bad
  • Posted on: 2017-09-30
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Candice murrell
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I recommend this bus!
Its good for my travels and cheaper wit less hours so I like it
  • Posted on: 2017-09-26
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Tamar Stepanian
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I recommend this bus!
  • Posted on: 2017-09-25
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Rachell
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I recommend this bus!
The bus should load passengers with tickets and confirmation numbers before those paying cash. It is wrong that the drivers allow non confirmed customers to board first. Seating is already minimal.
  • Posted on: 2017-09-24
  • Depature: Woodbridge, VA
  • Arrival: New York, NY
  • Name: Peter Spear
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I recommend this bus!
Driver was friendly bus ride was as expected. Recommend using a commuter lot for pick up and drop off. My car was towed from the private lot (at the bus stop) I was parked at.
  • Posted on: 2017-09-24
  • Depature: Colonial Heights, VA
  • Arrival: New York, NY
  • Name: Tanya lewis
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I recommend this bus!
Bus drive was good
  • Posted on: 2017-09-24
  • Depature: Stafford, VA
  • Arrival: New York, NY
  • Name: Saba Masood
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I recommend this bus!
Convenient service. Wish the seats were more roomy and comfortable.
  • Posted on: 2017-09-22
  • Depature: New York, NY
  • Arrival: Colonial Heights, VA
  • Name: Jose PIEDRA
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I recommend this bus!
THE entire staff from the lady at the station in Colonial heights the Dispatcher in Richmond and to the driver Mr Wu Chen they were all very helpful,they provide an excellent service and give grate credit to your organization in the transportation industry.
  • Posted on: 2017-09-21
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: antoinette
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I recommend this bus!
What i dont like is people with a child who pay for a child they need to sit together and not with strangers. The people need to sit together. I have experienced that when i sent my daughter and grandson on the bus. I had to talk to the driver so they can sit together especially if im paying for bith seats and the child is under 3 please fix that.
  • Posted on: 2017-09-20
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Glenda
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I recommend this bus!
  • Posted on: 2017-09-18
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Rachell
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I recommend this bus!
  • Posted on: 2017-09-18
  • Depature: New York, NY
  • Arrival: Colonial Heights, VA
  • Name: Patri?ia
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I recommend this bus!
  • Posted on: 2017-09-15
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Judith Ann
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I recommend this bus!
  • Posted on: 2017-09-13
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jalen Banner
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I recommend this bus!
  • Posted on: 2017-09-12
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Krishna
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I recommend this bus!
Read a lot of bad reviews for Eastern travels but I took No. 1 Bus Tours to NY which are punctual & clean.
  • Posted on: 2017-09-12
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: tanisha drayton
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I recommend this bus!
bathroom needs to be clean a lil more properly and it was no toliet paper at all on either bus going or returning home
  • Posted on: 2017-09-12
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Danielle Alleyne
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I recommend this bus!
  • Posted on: 2017-09-08
  • Depature: Colonial Heights, VA
  • Arrival: New York, NY
  • Name: Lauren Valentine
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I recommend this bus!
  • Posted on: 2017-09-08
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: BJ Scott
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I recommend this bus!
  • Posted on: 2017-09-06
  • Depature: New York, NY
  • Arrival: Woodbridge, VA
  • Name: Ashley clavijo
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I recommend this bus!
  • Posted on: 2017-09-06
  • Depature: New York, NY
  • Arrival: Colonial Heights, VA
  • Name: Jose Piedra
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I recommend this bus!
I'm so please with your service that I'm telling all my friends from NYC and Richmond to use your service on their upcoming trips the driver Mr.Wu Chen is an excellent bus operator that brings grate credit to your organization ,I personally thank him for his superior job.
  • Posted on: 2017-09-05
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Janice
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I recommend this bus!
The bus smelled horrible. It smelled of old garbage as soon as you stepped on the bus and stayed that way until the trip ended.
  • Posted on: 2017-09-05
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Neisha Donnay
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I recommend this bus!
  • Posted on: 2017-09-05
  • Depature: New York, NY
  • Arrival: Woodbridge, VA
  • Name: Sarabjit Sital
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I recommend this bus!
  • Posted on: 2017-09-05
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Felicia Royster
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I recommend this bus!
The bathroom was terrible. To charge your phone there was no power.
  • Posted on: 2017-09-05
  • Depature: Colonial Heights, VA
  • Arrival: New York, NY
  • Name: Nyeisha kyle
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I recommend this bus!
  • Posted on: 2017-09-04
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Jean
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I recommend this bus!
Luxury coach ride,punctual,clean, safe and considerate drivers. Unbeatable price!!!! #1 bus is my #1 bus to NYC.
  • Posted on: 2017-09-02
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Jacqueline Rufus
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I recommend this bus!
This is my first time using this service I was nervous but i will use it again
  • Posted on: 2017-09-02
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Yohanna
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I recommend this bus!
  • Posted on: 2017-09-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Kenny
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I recommend this bus!
We traveled with no issues. Everyone seemed to be safe and content with the services. I know I was and will rely on the company for future travels
  • Posted on: 2017-08-30
  • Depature: Colonial Heights, VA
  • Arrival: New York, NY
  • Name: JOSE PIEDRA
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I recommend this bus!
I WOULD RECOMMEND YOUR SERVICE TO ANYONE OF MY FRIENDS BUT I THINK YOU CAN IMPROVE THE TOILET CLEANINNESS AND APPEARENCE
  • Posted on: 2017-08-29
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Willie
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I recommend this bus!
Bus was dirty driver was rude the ride was uncomfortable
  • Posted on: 2017-08-28
  • Depature: New York, NY
  • Arrival: Colonial Heights, VA
  • Name: Shakira Stith
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I recommend this bus!
I love it
  • Posted on: 2017-08-28
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: CARMEN GALARZA
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I recommend this bus!
  • Posted on: 2017-08-27
  • Depature: New York, NY
  • Arrival: Colonial Heights, VA
  • Name: Tamisha
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I recommend this bus!
  • Posted on: 2017-08-27
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Yohanna
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I recommend this bus!
  • Posted on: 2017-08-26
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Kyla
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I recommend this bus!
  • Posted on: 2017-08-26
  • Depature: New York, NY
  • Arrival: Woodbridge, VA
  • Name: Latisha Mosely
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I recommend this bus!
  • Posted on: 2017-08-22
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Yohanna
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I recommend this bus!
  • Posted on: 2017-08-22
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Ana Rivera
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I recommend this bus!
  • Posted on: 2017-08-21
  • Depature: New York, NY
  • Arrival: Colonial Heights, VA
  • Name: Tony Carlisle
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I recommend this bus!
It is a price for what you get. I will travel again.
  • Posted on: 2017-08-19
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Yohanna
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I recommend this bus!
  • Posted on: 2017-08-18
  • Depature: Woodbridge, VA
  • Arrival: New York, NY
  • Name: Martin
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I recommend this bus!
The bus was smelling of urine and the seats were also smelling. however, my previous experiences was okay
  • Posted on: 2017-08-18
  • Depature: Colonial Heights, VA
  • Arrival: New York, NY
  • Name: Tony
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I recommend this bus!
  • Posted on: 2017-08-17
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Maureen
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I recommend this bus!
USB above my seat did not work
  • Posted on: 2017-08-17
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Yohana
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I recommend this bus!
  • Posted on: 2017-08-16
  • Depature: New York, NY
  • Arrival: Stafford, VA
  • Name: Charles Chery
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I recommend this bus!
  • Posted on: 2017-08-15
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Barbara mcclain
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I recommend this bus!
  • Posted on: 2017-08-14
  • Depature: New York, NY
  • Arrival: Colonial Heights, VA
  • Name: Jahvonni
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I recommend this bus!
  • Posted on: 2017-08-14
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Thomas Kaupish
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I recommend this bus!
  • Posted on: 2017-08-13
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Yohanna
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I recommend this bus!
  • Posted on: 2017-08-12
  • Depature: New York, NY
  • Arrival: Colonial Heights, VA
  • Name: Sadie
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I recommend this bus!
  • Posted on: 2017-08-12
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Barbara
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I recommend this bus!
The staff dis nit interact with guest. Bathroom was extremely smelly.
  • Posted on: 2017-08-12
  • Depature: Colonial Heights, VA
  • Arrival: New York, NY
  • Name: Luis
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I recommend this bus!
Bus left on time and plenty of outlets to charge phone for a long trip. Best way to travel is with No. 1 Bus Tour!
  • Posted on: 2017-08-08
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Enid lopez
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I recommend this bus!
Arrival times are later than the time listed so when it says 3 to 8 it arrives closer to 9pm
  • Posted on: 2017-08-08
  • Depature: New York, NY
  • Arrival: Colonial Heights, VA
  • Name: Maria
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I recommend this bus!
Leaving from ny at 3pm was delayed with so much traffic that we didn't arrive to destination til almost 11pm.. Suggestion would be having maybe an earlier departure between 1pm-2pm instead or even 12pm..before the rush hour starts.
  • Posted on: 2017-08-08
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Yohanna
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I recommend this bus!
  • Posted on: 2017-08-07
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Wayne Ali
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I recommend this bus!
  • Posted on: 2017-08-07
  • Depature: Colonial Heights, VA
  • Arrival: New York, NY
  • Name: Jose Piedra
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I recommend this bus!
the staff and the driver provides an excellent service granted to be recommended to others to use your service though the restroom can use some cleanining for an overall satisfaction during the trip
  • Posted on: 2017-08-05
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Yohanna
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I recommend this bus!
  • Posted on: 2017-08-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Sharon Scott
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I recommend this bus!
Was not able to buy round trip ticket on gotobus website, only allow one way ticket
  • Posted on: 2017-07-31
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Onsi
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I recommend this bus!
Cheaster than Greyhound but driver needs to be patient with rider and he should know how much valuable his rider and he should learn to be respect to the rider
  • Posted on: 2017-07-30
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Rachell
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I recommend this bus!
  • Posted on: 2017-07-28
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Onsi
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I recommend this bus!
Excellent schedule, the bus came on time and arrived at the destination on time no delays it is meant for me reliable company
  • Posted on: 2017-07-25
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Prince
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I recommend this bus!
  • Posted on: 2017-07-24
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Wayne Ali
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I recommend this bus!
  • Posted on: 2017-07-24
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Elan
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I recommend this bus!
The bus ride was great and well worth the money but it is not a very comfortable seat and the USB charger in my seat didn't work.
  • Posted on: 2017-07-22
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Rachell
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I recommend this bus!
  • Posted on: 2017-07-21
  • Depature: New York, NY
  • Arrival: Colonial Heights, VA
  • Name: Marco gaskin
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I recommend this bus!
  • Posted on: 2017-07-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Elan
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I recommend this bus!
The bus was extremely clean and was empty enough that almost everyone got their own row if they wanted. The bus arrived to NYC about an hour later than scheduled. The bus driver let some people off the bus early but wouldn't allow me. My guess it was a language barrier but it was frustrating. We passed by my destination and I had to drive away from it and wait in one hour of traffic. Overall, you can't beat the price for what you get.
  • Posted on: 2017-07-19
  • Depature: New York, NY
  • Arrival: Colonial Heights, VA
  • Name: Natavia Carpente
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I recommend this bus!
The bus is always in time, and gets you to your destination when they say you will, the bus I was on needed some upholstery cleaning but other than that it was clean. Will ride again
  • Posted on: 2017-07-18
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Yohanna
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-16
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Chong Hui Chen
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-15
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Yohanna
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-15
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Ana Rivera
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-13
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: shirley christia
  • Star ratings:
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I recommend this bus!
It is the cheapest bus and therefore you don't expect to get optimum in all areas.
  • Posted on: 2017-07-13
  • Depature: Woodbridge, VA
  • Arrival: New York, NY
  • Name: Conrod Hunte
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-12
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Keicha Howell
  • Star ratings:
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I recommend this bus!
The ride was great & the bus was on time.
  • Posted on: 2017-07-10
  • Depature: Colonial Heights, VA
  • Arrival: New York, NY
  • Name: E.S.
  • Star ratings:
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I recommend this bus!
Inexpensive quick means of transportation. Just wished they had more times during the day.
  • Posted on: 2017-07-10
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Al
  • Star ratings:
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I recommend this bus!
Seats were a bit uncomfortable since they were way too inclined backwards. Other than that, good drive.
  • Posted on: 2017-07-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Chong Hui Chen
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-07
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Itchy
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-07
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Tashawna Wells
  • Star ratings:
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I recommend this bus!
Bus was too cold next time I will bring a blanket and a heavy jacket
  • Posted on: 2017-07-06
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Yolanda Biggs
  • Star ratings:
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I recommend this bus!
Nice drive. Charging USB ports weren't working. Had to sit in a seat where I could charge my phone. Others weren't so lucky.
  • Posted on: 2017-07-05
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Witchy
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-05
  • Depature: New York, NY
  • Arrival: Colonial Heights, VA
  • Name: Kelly Kim
  • Star ratings:
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I recommend this bus!
If your looking for a cheap way of traveling this is the way to go. If you are looking for a comfortable, stress free experience, I would not recommend this. I've ridden No. 1 bus many years ago and it seems a lot more organized now than I remember. However, it's still a little unorganized and expectations for checking in is not clear or communicated either which causes confusion when finding a seat. Also, finding someone who speaks English or being able to comfortably communicate with someone is kind of difficult so hopefully there are no confusions or issues that requiere speaking with the bus driver or any of the staff.
  • Posted on: 2017-07-04
  • Depature: New York, NY
  • Arrival: Colonial Heights, VA
  • Name: M
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-04
  • Depature: Colonial Heights, VA
  • Arrival: New York, NY
  • Name: M
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-04
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Linwood Brooks
  • Star ratings:
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I recommend this bus!
They need bigger buses with better seats.
  • Posted on: 2017-07-03
  • Depature: New York, NY
  • Arrival: Colonial Heights, VA
  • Name: Esther L Smith
  • Star ratings:
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I recommend this bus!
Everything was great just need to tidy the bathroom up cause there are children that ride the buses and have to use the restroom
  • Posted on: 2017-07-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Luz M Madera
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-01
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Rachell
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-01
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Sreekanth
  • Star ratings:
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I recommend this bus!
The only bad is he is taking bribes to stop the bus in service area near my location.
  • Posted on: 2017-06-29
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: gabriel gall
  • Star ratings:
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I recommend this bus!
Good bus line. But the numbered seats are a bad idea and it doesn't make sense. Thanks for the service
  • Posted on: 2017-06-29
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Roslyn Graves
  • Star ratings:
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I recommend this bus!
I found everything to be satisfactory and yes I would tell a friend thanks for safe trip
  • Posted on: 2017-06-29
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Jermaine etherid
  • Star ratings:
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I recommend this bus!
It was a good ride and the bus drive was nice it was a save ride
  • Posted on: 2017-06-28
  • Depature: Colonial Heights, VA
  • Arrival: New York, NY
  • Name: Donna Reyes
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-27
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Edwin Rodriguez
  • Star ratings:
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I recommend this bus!
The travel was really good. The only thing bad was the terrible smell inside of the bus.
  • Posted on: 2017-06-27
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Edwin Rodriguez
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-27
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Shirley
  • Star ratings:
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I recommend this bus!
I used to dread taking this bus due to some bad experiences (sitting near the bathroom for several hours) so I've refused to bus anywhere for years. I didn't have much of a choice this time around and you know, it was surprisingly pleasant. The staff are nice enough and the customer service was shockingly good. My return bus was canceled and the staff worked with me to get me on a bus that I could take with NO issues. Thanks!!! Some of the people on the bus on the other hand... obnoxious. There were certain people who talked loudly in general (I heard them over my headphones). The bus driver was kind enough to give us a ten minute break to refuel, a small group of girls/women chose to take their sweet time getting back to the bus with a privileged air of, "Don't honk at me! You didn't make any other stops!" At no point does the company say that they would make ANY stop so I'm not sure why they felt that the driver was supposed to? If I was the driver, I would've left their butts there. Why was everyone else able to make it back in 8 minutes and ya'll in 15 minutes? Anyway, just make sure you have your headphones with you, an USB cable and maybe a neck pillow to make the ride more enjoyable. I would recommend!
  • Posted on: 2017-06-27
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Judy williams
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I recommend this bus!
Yes I take your bus twice a month each month but what I do not like is when I leave my destination coming back to New York you guys take people that has money first not the people that has ticket first and there is always a problem it is not fair that people has ticket first and you guys take people that has cash for his
  • Posted on: 2017-06-26
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Mildred
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-26
  • Depature: Colonial Heights, VA
  • Arrival: New York, NY
  • Name: Jose Piedra
  • Star ratings:
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I recommend this bus!
the staff should have some kind of compassion with passengers w disability when making seating assignments
  • Posted on: 2017-06-26
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Elan Radbil
  • Star ratings:
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I recommend this bus!
The ride was good except for the bus being over an hour late on both ends (arriving in NYC and then arriving back in RIC). The customer service, outside of the driver, is pretty poor. Immediately after I bought my ticket it prompted me to sign in so I could collect the points. Within five minutes I had an account but no points. When I contacted the support, they said they could not help me.
  • Posted on: 2017-06-26
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: courtney harriso
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-25
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Nicole Bennett
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-25
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Cynthia
  • Star ratings:
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I recommend this bus!
I enjoyed the ride. It was relaxing. I will book my trips again with Gotobus
  • Posted on: 2017-06-23
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Brittney
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-22
  • Depature: Woodbridge, VA
  • Arrival: New York, NY
  • Name: MERCINA MONDESIR
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-20
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Wayne Ali
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Candice Brooks
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-18
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Michelle
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-18
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Wayne Ali
  • Star ratings:
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I recommend this bus!
Bathroom smells terrible it needs cleaning
  • Posted on: 2017-06-17
  • Depature: Woodbridge, VA
  • Arrival: New York, NY
  • Name: Angie Puente
  • Star ratings:
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I recommend this bus!
Back of bus smelled like piss and homelessness, I had to endure that for 5 hours. Proper precaution needs to be taken with the restroom to ensure that the smell is concealed by proper solutions because they are indeed available. I don't care much about the other stuff, as long as I can breathe comfortably. Also, the bus got there at least half an hour late. I'd recommend only for the price.
  • Posted on: 2017-06-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Melanie
  • Star ratings:
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I recommend this bus!
Bus was an hour late
  • Posted on: 2017-06-14
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Clara
  • Star ratings:
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I recommend this bus!
Please clean the bathrooms. The smell was coming through the vent when I turned the air on because the bus was too hot. Also there was trash on the bus floors and seats.
  • Posted on: 2017-06-14
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Mrinmoy
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-14
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Mrinmoy Das
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2017-06-13
  • Depature: Colonial Heights, VA
  • Arrival: New York, NY
  • Name: Vernon
  • Star ratings:
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I recommend this bus!
I had a pleasure trip from NY to Va but the trip took me 8hrs instead of 6 1/2 hrs but on the way back home there's no problem returned back on schedule
  • Posted on: 2017-06-13
  • Depature: New York, NY
  • Arrival: Woodbridge, VA
  • Name: George
  • Star ratings:
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I recommend this bus!
We need all the outlets to be working.
  • Posted on: 2017-06-11
  • Depature: New York, NY
  • Arrival: Woodbridge, VA
  • Name: Stanley Montinat
  • Star ratings:
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I recommend this bus!
Satisfying!
  • Posted on: 2017-06-10
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Paula
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-08
  • Depature: New York, NY
  • Arrival: Colonial Heights, VA
  • Name: Lisa
  • Star ratings:
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I recommend this bus!
Whenever I travel I always use No.1 Bus Tour
  • Posted on: 2017-06-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Polite
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-06
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Magalie Baron
  • Star ratings:
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I recommend this bus!
I caught strep throat riding on the bus and witnessed an Asian male blow his nose on the bus without tissue. I'm sure the bus is not sanitized and desperately needs to be.
  • Posted on: 2017-06-06
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Yohanna Almont
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-05
  • Depature: Woodbridge, VA
  • Arrival: New York, NY
  • Name: Orlando
  • Star ratings:
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I recommend this bus!
In one word: disgusting. The bathroom was just nasty. It was dirty and smelly like it was not even cleaned in DAYS. Shame on you, GoToBus! I guess next time I'll have to use MegaBus.
  • Posted on: 2017-06-04
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Janae Ledford
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-03
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Wayne Ali
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-03
  • Depature: New York, NY
  • Arrival: Colonial Heights, VA
  • Name: itipon somboon
  • Star ratings:
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I recommend this bus!
my foot rest broked seat really itching
  • Posted on: 2017-06-01
  • Depature: Colonial Heights, VA
  • Arrival: New York, NY
  • Name: itipon somboon
  • Star ratings:
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I recommend this bus!
everything good, clean well but smell really bad and some seat are broked +they didnt count people after 15min break thats mean if u stay too long in the restroom u might have to walk home lol
  • Posted on: 2017-05-31
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Clarissa Allen
  • Star ratings:
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I recommend this bus!
Leaving from RIchmond, The bus was two hours late and then had to drive 30 minutes out of the way to pick up the driver. The bus driver smoked cigarettes and operated his phone several times during the trip. The return trip was great. left on time and arrived on time.
  • Posted on: 2017-05-31
  • Depature: New York, NY
  • Arrival: Colonial Heights, VA
  • Name: natavia carpente
  • Star ratings:
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I recommend this bus!
for the stop in colonial heights i would provide clear parking for customers
  • Posted on: 2017-05-30
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Carl
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-30
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Wayne Ali
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-30
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Yohanna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-29
  • Depature: New York, NY
  • Arrival: Colonial Heights, VA
  • Name: christian asigri
  • Star ratings:
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I recommend this bus!
Try and get someone who can speak english
  • Posted on: 2017-05-28
  • Depature: New York, NY
  • Arrival: Colonial Heights, VA
  • Name: Claudia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-28
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Francoise
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-28
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Francoise
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-27
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Whitney
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The pick up waiting station in New York was extremely dirty. The drop off wasn't as bad but not the cleanest either.
  • Posted on: 2017-05-27
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Yohanna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-26
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Misbah Chowdhury
  • Star ratings:
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I recommend this bus!
The bus was delayed by one hour. However, the stuff did their best to keep us informed about the delay. Thank You.
  • Posted on: 2017-05-23
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Yohanna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-19
  • Depature: New York, NY
  • Arrival: Colonial Heights, VA
  • Name: mary bedford
  • Star ratings:
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I recommend this bus!
the bus driver was good except he only spoke chinese...needs to speak english so everyone can understand whats going on when u r traveling
  • Posted on: 2017-05-18
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Koushambi Mitra
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-17
  • Depature: Stafford, VA
  • Arrival: New York, NY
  • Name: Radane
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Bus bathroom stink
  • Posted on: 2017-05-15
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Wayne Ali
  • Star ratings:
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  • Comfort:
I recommend this bus!
Good driving
  • Posted on: 2017-05-15
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Noah
  • Star ratings:
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I recommend this bus!
Great trip
  • Posted on: 2017-05-15
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Mariia
  • Star ratings:
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I recommend this bus!
Everything was good! Thank you
  • Posted on: 2017-05-15
  • Depature: New York, NY
  • Arrival: Woodbridge, VA
  • Name: Marlene
  • Star ratings:
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I recommend this bus!
The bus is perfect but the arrival time was late
  • Posted on: 2017-05-13
  • Depature: New York, NY
  • Arrival: Colonial Heights, VA
  • Name: Taliah Nelson
  • Star ratings:
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I recommend this bus!
Other than it being a bit cold, it was a great trip! I always recommend No. 1 Bus!
  • Posted on: 2017-05-13
  • Depature: Woodbridge, VA
  • Arrival: New York, NY
  • Name: Marlene
  • Star ratings:
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I recommend this bus!
Everything was perfect but i wait one hour for the bus
  • Posted on: 2017-05-12
  • Depature: Stafford, VA
  • Arrival: New York, NY
  • Name: Dominick Ridore
  • Star ratings:
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I recommend this bus!
The bus was very clean but smelled like piss even when the restroom was closed. Also the light and the air vents did not work but overall a comfortable ride
  • Posted on: 2017-05-08
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Elise
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-03
  • Depature: Colonial Heights, VA
  • Arrival: New York, NY
  • Name: Tamisha
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-03
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Donnette Foster
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-02
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Yohanna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-28
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Kelly
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Perfect pick up place..should have sunday buses to go to nyc
  • Posted on: 2017-04-28
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Judith Ann
  • Star ratings:
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I recommend this bus!
On April 27th 2016 from New York to Fredericksburg Virginia bus driver was a half an hour late that's not it
  • Posted on: 2017-04-27
  • Depature: Colonial Heights, VA
  • Arrival: New York, NY
  • Name: Jahvonni
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-19
  • Depature: New York, NY
  • Arrival: Woodbridge, VA
  • Name: Stanley Montinat
  • Star ratings:
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I recommend this bus!
Very, easy and smooth ride
  • Posted on: 2017-04-16
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Jocelyne
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-15
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Michele wulff
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-15
  • Depature: Stafford, VA
  • Arrival: New York, NY
  • Name: Jenell
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-14
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Alba
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-11
  • Depature: New York, NY
  • Arrival: Colonial Heights, VA
  • Name: Maria
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-11
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Yohanna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-09
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: JONATHAN Gonzale
  • Star ratings:
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I recommend this bus!
All excelent
  • Posted on: 2017-04-09
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Cecilia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-03
  • Depature: New York, NY
  • Arrival: Colonial Heights, VA
  • Name: Jeremy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name:
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-30
  • Depature: Colonial Heights, VA
  • Arrival: New York, NY
  • Name: Jeremy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-28
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Carlet cesar
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
Very pleased with punctuality
  • Posted on: 2017-03-21
  • Depature: Colonial Heights, VA
  • Arrival: New York, NY
  • Name: michael Jones
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Use the bus all the time, never had a problem with the bus
  • Posted on: 2017-03-21
  • Depature: New York, NY
  • Arrival: Colonial Heights, VA
  • Name: LILLIAN
  • Star ratings:
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I recommend this bus!
great trip, will be using the buses all year 2017
  • Posted on: 2017-03-21
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Rachell
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-21
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Jocelyne
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-21
  • Depature: New York, NY
  • Arrival: Colonial Heights, VA
  • Name: Elaine Brown
  • Star ratings:
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I recommend this bus!
The service is great.very punctual,reasonabled prices, drivers are skilled and professional.It would be very helpful if the drivers could speak the english language.and the restroom is equipped with toilet paper for its female rider. I am a frequent rider who always purchase a roundtrip ticket from colonial heights,va to new york.the $10.00 discount is no longer honored by number one bus or go to bus. when I make the purchased online. There is 2 email accounts set up for me,please combined the accounts so that when the time comes for me to use my loyal points there would not be no problem to use the points. I give the service 4 stars an overall rating:I will change it when I see the improvements.
  • Posted on: 2017-03-20
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Courtney
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-20
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Nicauris Reyes
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-20
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Immanuel mathis
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Great driver
  • Posted on: 2017-03-20
  • Depature: Colonial Heights, VA
  • Arrival: New York, NY
  • Name: Isis Mclemore
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-18
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Rachell
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-15
  • Depature: Colonial Heights, VA
  • Arrival: New York, NY
  • Name: M
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The staff obviously just wants to get the bus going and treat you like it. The bathroom is disgusting and rarely has toilet paper, but it does job. They provide plastic bags for you to dispose of your own garbage, or if you get sick. Overall the bus usually leaves on time and the seating isn't too cramped. The chargers are USB only, no outlets are available. It's decent service for the price you pay.
  • Posted on: 2017-03-14
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Kimberly Wright
  • Star ratings:
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I recommend this bus!
I was very surprised to see the front seat floor wet. Puddle of water The driver was very nice but needed to wear a uniform. Also he talked once phone numerous of times (loud). He was holding phone on his hand while driving this big bus. He needs head phones. Once on the phone he almost missed his stop. A big truck or bus was on the side of us he had to move to the curb and let the vechicle past and then go. I was praying. I think he was new driver. He had excellent customer service.
  • Posted on: 2017-03-14
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Kimberly Wright
  • Star ratings:
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I recommend this bus!
The driver is very professional. I felt very safe. He also has an excellent customer service attitude. He made me smile.
  • Posted on: 2017-03-13
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Courtney
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-13
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Yosselyn
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-10
  • Depature: Colonial Heights, VA
  • Arrival: New York, NY
  • Name: Jeremy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-07
  • Depature: Stafford, VA
  • Arrival: New York, NY
  • Name: Fidel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-03
  • Depature: New York, NY
  • Arrival: Woodbridge, VA
  • Name: Latisha Mosely
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Brent
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-01
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Kim Ruffin
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
it was too hot on the bus....heat too high
  • Posted on: 2017-02-27
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Rachell
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-26
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Genea
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
Ppl was on the bus smoking weed and drinking like it was a party bus
  • Posted on: 2017-02-25
  • Depature: New York, NY
  • Arrival: Colonial Heights, VA
  • Name: Crystal Hughes
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-25
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: luz madera
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
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I recommend this bus!
The bus broke down gon to Richmond VA. The driver didn't speak English so communication was not good at all. Tried calling customer service at station and either they hung up the phone or they didn't know what to say. We waited over an hour no bus showed up I was one of the lucky ones that someone came and picked me up.
  • Posted on: 2017-02-24
  • Depature: Colonial Heights, VA
  • Arrival: New York, NY
  • Name: Amara Munford
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-20
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Kim Ruffin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
i would def ride again..
  • Posted on: 2017-02-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Kim Ruffin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-06
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Michael
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-03
  • Depature: Colonial Heights, VA
  • Arrival: New York, NY
  • Name: Jeremy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Jazmine
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-01
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Paola LeBlanc
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-31
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Yohanna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-30
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Alec
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-29
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Ms.KAY
  • Star ratings:
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I recommend this bus!
The bus was clean and I guess comfortable as if could be. Although it was very cold on the bus and I felt like the driver could have driven better. But we made it to our destination early and in one piece.
  • Posted on: 2017-01-25
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Rachell
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-24
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Yohanna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-24
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Rachell
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-23
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Glenda
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-23
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Glenda
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-23
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Glenda
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-23
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Glenda
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-20
  • Depature: Woodbridge, VA
  • Arrival: New York, NY
  • Name: Akire Gaines
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
I wish the driver would have announced how long he'd be at the rest stop so that I had a time limit in my head. Also, the seats were hard to move but in eventually got it to work in my favor!
  • Posted on: 2017-01-18
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: prince
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-17
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Yvette
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I was not able to print my ticket and when asked about having it the person was a little rude. Having the ticket printed out is not always available to everyone. I did have the information on my phone but she suggested that I should have had it printer out. I was not at a place where I could get it print. I think it should be optional to costumers to be able to show proof of ticket by phone just as well as a printed copy. Otherwise great service.
  • Posted on: 2017-01-16
  • Depature: New York, NY
  • Arrival: Colonial Heights, VA
  • Name: Tamisha
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-15
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Sam
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-15
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Sam
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-14
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Yohanna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-11
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Judy
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Why I don't get my discount anymore. I ride your bus twice or three times a month. Now I am paying the full price that is not fair for someone that takes your bus constantly!! Would like some answers!!
  • Posted on: 2017-01-10
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Jose
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-03
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: José Hernández
  • Star ratings:
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I recommend this bus!
Es un servicio bueno y económico
  • Posted on: 2017-01-02
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jeanette McDonal
  • Star ratings:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
Enjoyed to ride to New your the driver got to New york ahead of the time.
  • Posted on: 2017-01-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Jeanette McDonal
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
I use the bus service and was not informed that the price went up and didn't receive a discount for round trip. Happy New Year!!
  • Posted on: 2017-01-02
  • Depature: Colonial Heights, VA
  • Arrival: New York, NY
  • Name: Valerie Martinez
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-31
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Rachell
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-31
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Rachell Lopez
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-29
  • Depature: New York, NY
  • Arrival: Colonial Heights, VA
  • Name: Monae Marquis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-27
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: jocelyne
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-27
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Yohanna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-27
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Yohanna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-27
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Yohanna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-24
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Yohanna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-23
  • Depature: Colonial Heights, VA
  • Arrival: New York, NY
  • Name: Monae Marquis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-23
  • Depature: New York, NY
  • Arrival: Colonial Heights, VA
  • Name: Shaunakay
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-23
  • Depature: Colonial Heights, VA
  • Arrival: New York, NY
  • Name: Shaunakay
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-23
  • Depature: Colonial Heights, VA
  • Arrival: New York, NY
  • Name: Shaunakay
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-23
  • Depature: New York, NY
  • Arrival: Colonial Heights, VA
  • Name: Shaunakay
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-23
  • Depature: Colonial Heights, VA
  • Arrival: New York, NY
  • Name: Shaunakay
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-23
  • Depature: New York, NY
  • Arrival: Colonial Heights, VA
  • Name: Imani harris
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-23
  • Depature: New York, NY
  • Arrival: Colonial Heights, VA
  • Name: Shaunakay smith
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-23
  • Depature: Colonial Heights, VA
  • Arrival: New York, NY
  • Name: Shaunakay smith
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-22
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Cecilia
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus was very bumpy on road? The driver was nice.
  • Posted on: 2016-12-22
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Jill
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The bus driver was great and I felt safe. We were frustrated (and so was everyone else on the bus) that the power chargers for cell phones did not work. Since we had the same bus on the way there and back, that meant that we couldn't use our devices -- very frustrating!! Also, the window that we sat next to had a VERY LOUD squeak/rattle the entire trip. It was so loud I could't sleep. But ... my biggest complaint is the bathroom. IT WAS FILTHY. There was no toilet paper, there was pee all over the floor and toilet -- worse than any porta potty I've ever used. There is no reason for this and the bus driver should be responsible for going into the restroom every stop to wipe it down.
  • Posted on: 2016-12-21
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Tafari
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-20
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Diane
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
It was just a little difficult finding the bus at the West broads st location
  • Posted on: 2016-12-20
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Yohanna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: M. Tucker
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Go to bus is #1
  • Posted on: 2016-12-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Rachel Pater
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Overall, it was great. The bus is not new so therefore not the cleanest, but for the price, you can't go wrong! Also, very timely.
  • Posted on: 2016-12-17
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Yohanna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-14
  • Depature: Colonial Heights, VA
  • Arrival: New York, NY
  • Name: Willodean
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-13
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Cynthia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Seats was broken all Chinese people were the only ones in the front.
  • Posted on: 2016-12-10
  • Depature: Colonial Heights, VA
  • Arrival: New York, NY
  • Name: Devin Bynum
  • Star ratings:
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I recommend this bus!
It was freezing cold the whole ride and the wifi wasn't working efficiently
  • Posted on: 2016-12-09
  • Depature: New York, NY
  • Arrival: Woodbridge, VA
  • Name: Rachel Adutwum
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Nicole Johnson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-06
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Francoise
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
Punctuality is zero. Even though I had my days mix up, my ticket was honor without any problem.good job for not getting me a hard time!!! It will be nice to stop raising the price of tickets so high when gas its not that expensive. How much it takes to give ur customer some rewards. I've been a loyal customer for the past 2 yrs and hasn't get any free trip.
  • Posted on: 2016-12-06
  • Depature: New York, NY
  • Arrival: Woodbridge, VA
  • Name: Muhammad
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-05
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Judy Williams
  • Star ratings:
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I recommend this bus!
Let people on the bus that have tickets first it's
  • Posted on: 2016-12-05
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Dawn
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-05
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Charte Bullock
  • Star ratings:
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I recommend this bus!
If I must pay full price for my 2year old, there should be a seat reserved for her and I to sit together. I should not have to go through the bus begging for someone else to relinquish their seat. Especially after the n s filled up at the stop before mine.
  • Posted on: 2016-12-04
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Adriana
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-03
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Dawn
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-02
  • Depature: Colonial Heights, VA
  • Arrival: New York, NY
  • Name: Tamisha
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-01
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Charte Bullock
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Thanks for providing a straight forward service. Child seats should be less than adults. Also you should only keep a percentage of the money for missed buses. But I love your services. Thank you.
  • Posted on: 2016-11-29
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Olivia
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-29
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Yohanna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-29
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Linda Dinkins
  • Star ratings:
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I recommend this bus!
A great ride for the price.
  • Posted on: 2016-11-29
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Tina waterman
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
  • Posted on: 2016-11-29
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: sharone davis-sm
  • Star ratings:
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I recommend this bus!
This was my first experience with No. 1 Bus. I found the person that walked the passengers across the street to the Eastern bus stop to be friendly. But I questioned why did they have to walk across the street. Some people walked in the wrong direction and were waiting in front of the other bus stations across Canal St. I was worried if they even made it onto the bus. Maybe the bus can load up in front of your office that would make it easier for customers. A lot of those college students were struggling with bags. I had three family members on that bus. They were travelling to Richmond and Colonial Heights. The bus stop too many times. The driver said they were stopping due to the traffic. Maybe you can have two drivers in case one gets tired. You must expect traffic on a holiday weekend. They arrived two and a half hours late. Awful
  • Posted on: 2016-11-28
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Tina waterman
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-28
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Ray Ann Mouton
  • Star ratings:
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I recommend this bus!
The bathroom needs to be cleaned more often
  • Posted on: 2016-11-27
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Roseann
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
I didnt like that I wasn't able to sit comfortable I was assigned a seat that didnt accommodate my bad leg which cause me to be in pain the whole trip
  • Posted on: 2016-11-26
  • Depature: Colonial Heights, VA
  • Arrival: New York, NY
  • Name: Brittney
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-24
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Yohanna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-24
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Azure
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
This is my second time taking this bus andci was very uncomfortable. Seat are very small not great for a long ride
  • Posted on: 2016-11-24
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Natalie
  • Star ratings:
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I recommend this bus!
The bus was too hot. The driver kept talking on his phone while driving.
  • Posted on: 2016-11-23
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Zixuan
  • Star ratings:
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I recommend this bus!
The bus showed up one hour behind schedule, which I'm fine with. But the bus arrived new York on time, which I absolutely cannot accept. These bus lines usually drive at 10 miles above speed limit to be on schedule, and imagine how fast this drive has to drive to make up the lost hour! I will not risk my life so the bus driver can "be on schedule", and this time I frequently felt that I wouldn't survive the trip. Ask other passengers and they will surely say the same. I expect this complain to be taken seriously and if not, I will file another one to the local police station.
  • Posted on: 2016-11-23
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Jocelyne
  • Star ratings:
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I recommend this bus!
The bus left before time which my cause other pole to miss the bus.
  • Posted on: 2016-11-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Shireesha Sudula
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-20
  • Depature: Colonial Heights, VA
  • Arrival: New York, NY
  • Name: Shaunice Lowe
  • Star ratings:
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I recommend this bus!
Could be more room on the bus and the bathrooms need to be cleaner.
  • Posted on: 2016-11-18
  • Depature: Colonial Heights, VA
  • Arrival: New York, NY
  • Name: Kera
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The bus broke down in Holland Tunnel got it started to come out tunnel then dropped us off the side of the road and pointed down the street telling us a 6 train runs there was very pissed off didn't know where I was and I didn't need a 6 train worst ride ever
  • Posted on: 2016-11-15
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Glenda M
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-12
  • Depature: New York, NY
  • Arrival: Stafford, VA
  • Name: MARIA
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-11
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: syreeta turner
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-07
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Chong Hui Chen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-07
  • Depature: New York, NY
  • Arrival: Woodbridge, VA
  • Name: Uzair
  • Star ratings:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
On board stable wifi
  • Posted on: 2016-11-04
  • Depature: Colonial Heights, VA
  • Arrival: New York, NY
  • Name: Saqib
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
Great and fast
  • Posted on: 2016-11-04
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Iris Melendez-To
  • Star ratings:
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I recommend this bus!
Everything was very nice I'll be going back home on a Bus1Tour Thnx u for the safe travels👌
  • Posted on: 2016-11-03
  • Depature: New York, NY
  • Arrival: Colonial Heights, VA
  • Name: Janay sanders
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-02
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: maya
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
OK bus service. seats are not comfortable.
  • Posted on: 2016-11-02
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: MARY Bryant
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-01
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Ei Linn
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Ei Linn
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-01
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: MARY
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-31
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Shayla Abney
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-31
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: claudia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-31
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: maya
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Uncomfortable seats.
  • Posted on: 2016-10-31
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: prince
  • Star ratings:
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I recommend this bus!
cheap and best bus service
  • Posted on: 2016-10-30
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: ELAVARASU
  • Star ratings:
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I recommend this bus!
not bad service
  • Posted on: 2016-10-30
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: ELAVARASU
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
good bus service
  • Posted on: 2016-10-29
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Yohanna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-29
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Chong Hui Chen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-29
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: MARY
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-28
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Renell
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The crack head dopefiend man sittingnext to me on the bus would not keep his hands to himself. I was scared frestruated and angry. I kept having to push his head off of me and constantly ask him why was he feeling in my legs and trying to rest his elbows on my breast. I would not recommend the go bus to any young women traveling alone.
  • Posted on: 2016-10-27
  • Depature: Colonial Heights, VA
  • Arrival: New York, NY
  • Name: Tyana strong
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-26
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: prince
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Good service and I would recommend this bus
  • Posted on: 2016-10-26
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Kaity Lyttleton
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-25
  • Depature: Colonial Heights, VA
  • Arrival: New York, NY
  • Name: jennifer
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
My departure trip was unacceptable. I arrived an hr late. seating arrangements were biased. Most seats in the front of the bus was given to older Asian passengers. The back of the bus had NO Asians and all blacks and hispanics. I felt very much discriminated against.
  • Posted on: 2016-10-25
  • Depature: New York, NY
  • Arrival: Colonial Heights, VA
  • Name: Jennifer
  • Star ratings:
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I recommend this bus!
Too many unlisted stops were made. Seating arrangements
  • Posted on: 2016-10-24
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Shayla Abney
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-22
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Brian Shaw
  • Star ratings:
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I recommend this bus!
It beats Greyhound
  • Posted on: 2016-10-22
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Shayla Abney
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Bus needed to stop to make repairs during the ride. Cause an hour delay on arrival
  • Posted on: 2016-10-21
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Sonia Mcilwain
  • Star ratings:
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I recommend this bus!
My experience was good, thank you for your service.
  • Posted on: 2016-10-13
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Teshia
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
the bathroom was disgusting and unclean with no tissue to use,the air conditioner was broke and the heat was adjusted to high for comfort
  • Posted on: 2016-10-11
  • Depature: New York, NY
  • Arrival: Colonial Heights, VA
  • Name: Kourtney b
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-11
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Alethia Cassimy
  • Star ratings:
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I recommend this bus!
I have no complaint about the services I've received.
  • Posted on: 2016-10-08
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: catalina
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-05
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Celia
  • Star ratings:
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I recommend this bus!
Had a great ride coming back driver was very nice
  • Posted on: 2016-10-05
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Celia
  • Star ratings:
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I recommend this bus!
The bus was not clean fly on the bus an the bathroom was nasty dirty the driver did not speak up to were the destination was to left off did speak up for the stop then was very rude an nasty when ask this was going sat October 1
  • Posted on: 2016-10-04
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Chong Hui Chen
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-04
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: courtney harriso
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2016-10-04
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Yohanna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2016-10-04
  • Depature: New York, NY
  • Arrival: Colonial Heights, VA
  • Name: Troy Lyne
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-02
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: William
  • Star ratings:
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I recommend this bus!
Great over all, except the fact that I was charged for a waist high box and other people where putting in multiple boxes that added up to bigger box than mine and they weren't charged.
  • Posted on: 2016-09-30
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Marvin Brockingo
  • Star ratings:
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I recommend this bus!
I was unable to take the trip, due to an error that occurred when I placed the trip order. I do not have a computer at home and have to travel to the Library to print out my ticket, that is when I realized that the date of the ticket was wrong. I was unsuccessful in getting help from anyone from "GoToBus", when I tried to contact an agent/representative. I was abruptly cut off on my first attempt, and I was cut off. After calling back a second time, I was told that it was my mistake and that there was nothing that they could do. This was so frustrating that I just gave up. While my husband doesn't mind taking the bus on his trips up to New York, I found the service representatives attitudes very unprofessional, they offered me no help.
  • Posted on: 2016-09-30
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Sean
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-09-27
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: MARY
  • Star ratings:
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I recommend this bus!
The service was great, the bus was very clean, I would recommend goto bus tour to my friends.
  • Posted on: 2016-09-27
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Tristan
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-27
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Tristan
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-09-26
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jose hernandez
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-09-14
  • Depature: Colonial Heights, VA
  • Arrival: New York, NY
  • Name: Vernell
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-30
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Deirdre Jones
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-30
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lorraine Edwards
  • Star ratings:
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I recommend this bus!
The only think I would suggest is that the Bus driver informs everyone of the stops that he is making. When we got to the rest stop there was no announcement and some people did not know about the stop and just stayed on the bus. I think he announced all the stops it will be help to all the passengers to know the locations and stops
  • Posted on: 2016-08-27
  • Depature: New York, NY
  • Arrival: Colonial Heights, VA
  • Name: Winston Boucher
  • Star ratings:
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I recommend this bus!
Everything was excellent accommodation excellent driving to our destination was most enjoyable, thanks for a beautiful trip keep up the good work
  • Posted on: 2016-08-26
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Rachell
  • Star ratings:
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I recommend this bus!
This bus ride was uncomfortable . The air conditioning did not work properly and the seats assigned to me did not sit upright. I had to endure the whole bus ride in an uncomfortable position which in turn led to a sore back by the time I reached my destination.
  • Posted on: 2016-08-22
  • Depature: New York, NY
  • Arrival: Colonial Heights, VA
  • Name: Troy Lyne
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-18
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: tin tin hla
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-17
  • Depature: New York, NY
  • Arrival: Colonial Heights, VA
  • Name: Crystal Hughes
  • Star ratings:
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I recommend this bus!
Great
  • Posted on: 2016-08-15
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Sarah Topping
  • Star ratings:
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I recommend this bus!
No AC, bus was dirty and bathroom didn't flush.
  • Posted on: 2016-08-15
  • Depature: Colonial Heights, VA
  • Arrival: New York, NY
  • Name: Tiesha Parker
  • Star ratings:
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I recommend this bus!
Aside from hiring someone to clean the bathroom real quick at the major pick-up stops (wich would only take dive minutes) the bus was perfect.
  • Posted on: 2016-08-11
  • Depature: New York, NY
  • Arrival: Colonial Heights, VA
  • Name: Jonathan
  • Star ratings:
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I recommend this bus!
Flies.. Kill the flies.™
  • Posted on: 2016-08-10
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Rudiger
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-09
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Luton
  • Star ratings:
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I recommend this bus!
Lugging should be more organized like other bus company your luggage is pack a according to where you're getting off everything is just dump together and if your stop is the first, you have to get under there and dig your things out which take up more time other bus company put your things in order depending on where you are going
  • Posted on: 2016-08-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Kristian licoris
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-06
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Nicholas Carrera
  • Star ratings:
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I recommend this bus!
Great service I will tell my friends how good go to bus is thank you
  • Posted on: 2016-08-05
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: susan Harper
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-05
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Deanna
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-05
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: motunde olateju
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-05
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: motunde olateju
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-05
  • Depature: Colonial Heights, VA
  • Arrival: New York, NY
  • Name: Stella
  • Star ratings:
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I recommend this bus!
The bus ride is a great bargain for your money.
  • Posted on: 2016-08-04
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Elizabeth
  • Star ratings:
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I recommend this bus!
If you guys can have the wifi working it would be great. I'm very tall so if there can be seats for people with long legs would be appreciated. I was happy to see hand sanitizer and toliet paper in the bathroom!
  • Posted on: 2016-08-03
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Kristian Licoris
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-02
  • Depature: Colonial Heights, VA
  • Arrival: New York, NY
  • Name: Shanell Robinson
  • Star ratings:
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I recommend this bus!
The bus needed a little TLC and better air flow...I'm just one whose always looking of ways to keep germs to a minimum
  • Posted on: 2016-08-02
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Glenda M
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-02
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Yohanna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2016-07-31
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Willie Moody
  • Star ratings:
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I recommend this bus!
Bus was late to my destination made an unscheduled stop and the bathroom was very dirty
  • Posted on: 2016-07-28
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Glenda M
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-28
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Glenda M
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2016-07-28
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Rudiger Walk
  • Star ratings:
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I recommend this bus!
Reliable and punctual economy travel. Terminal facilities can be improved.
  • Posted on: 2016-07-27
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Elizabeth
  • Star ratings:
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I recommend this bus!
The bathroom was not clean at all. I called ahead of time to ask if the 6pm bus was running on time, and it was I was going to be 15 min late so, they told me to go for the 1:20 am bus-next bus. But did not inform me that I had to pay a $10 fee for taking the next bus!!!
  • Posted on: 2016-07-26
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Ei linn
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2016-07-26
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Rachell
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-26
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Rachell
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-25
  • Depature: New York, NY
  • Arrival: Colonial Heights, VA
  • Name: Troy Lyne
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Driver was polite but the lady at who collected tickets was rude and disrespectful.
  • Posted on: 2016-07-25
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Elizabeth
  • Star ratings:
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I recommend this bus!
The bus departure waa suppose to be at 3pm... it left a lil bit after 3..which was fine. However, it arrived at desired location an hour and 45min later.
  • Posted on: 2016-07-24
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Ei linn
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-24
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Antonio
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2016-07-23
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Kelvin Beard
  • Star ratings:
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I recommend this bus!
We arrived in New York early which was a plus for me.
  • Posted on: 2016-07-22
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Vanessa
  • Star ratings:
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I recommend this bus!
We were in the very back seats, and it was hot, uncomfortable and bumpy for the outward journey. Bus was on time, though. The return journey had better seats, but was very late due to traffic (not the driver's fault). Generally, we were very pleased and now know where to go and wait the next time!
  • Posted on: 2016-07-21
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Glenda Martoral
  • Star ratings:
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I recommend this bus!
Timing is a bit off on arrival.
  • Posted on: 2016-07-21
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Glenda Martoral
  • Star ratings:
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I recommend this bus!
In need of more spacious seating AMD better punctuality.
  • Posted on: 2016-07-19
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Lorrine McCarrol
  • Star ratings:
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I recommend this bus!
Although I haven't been to Chinatown before trying to find Allen street was very confusing in my little time frame. After finding the station I realized that I could've walked instead of taking a cab for the few shirt blocks at my stop of Grand street. Besides that the bus was very punctual of time in departure and arrived to my destination a half hour later than told. The bus was a little crowded but nevertheless quiet. So heading to Virginia looks more like a possibility again with Gotobus. The ride back home was even better. Thanks Gotobus for your service!!
  • Posted on: 2016-07-17
  • Depature: New York, NY
  • Arrival: Colonial Heights, VA
  • Name: Marquel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Ei Linn
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-17
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Ei Linn
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-15
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Kelby
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
It was a great bus trip, much better than others I have been on. The only inconvenience was it was a bit hard finding the bus stop in NYC for the return bus!
  • Posted on: 2016-07-14
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Kelvin Beard
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-13
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Tony dipaola
  • Star ratings:
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I recommend this bus!
Very eccellent
  • Posted on: 2016-07-12
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Yohanna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-10
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Ei Linn
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-10
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Ei linn
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-09
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Leidy reyes
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-07
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Chyanne
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-07
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Yohanna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-07
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Yohanna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Shakima
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Not the best bus service and the bathroom was disgusting!!!
  • Posted on: 2016-07-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Shakima
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Not too crazy about number 1 bus company, needs improvement!
  • Posted on: 2016-07-06
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Natalie Heard
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
This one girl on the bus was really loud... She was cursing and drinking alcohol on the bus... I sat right across from her with my 4 year old daughter and she had to hear and see that... So not cool..
  • Posted on: 2016-07-05
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Rachell
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-04
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Rachell Lopez
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-03
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Ei linn
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-03
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Ei linn
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-03
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Yohanna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-03
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Yohanna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-03
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Yohanna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-03
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Yohanna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-02
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Denise Thorne
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-29
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Ei linn
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-28
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Marcello Balboa
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-28
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: gabriel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-27
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Ram
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
we were demanded for an extra dollar, even after we showed printed ticket and a ticket from mobile.
  • Posted on: 2016-06-27
  • Depature: New York, NY
  • Arrival: Colonial Heights, VA
  • Name: Mariah Paulk
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-23
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Nicole Robinson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-22
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Ei linn
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-22
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Ei linn
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-21
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Mrs. Bouldin
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Overall, my experience has been great. The price for the trip is excellent. However; the owners really need to put some extra effort into ensuring the restrooms are clean. On each trip I have taken, this being the 2nd from VA to NYC, the restroom has been horrible and the toilet has never flushed properly and smells really bad. Other customers also have complained to me and generally men are the only individuals using the restroom on the bus. They can stand up and it is no big deal, women and small children have a bigger challenge. There is hopefully enough revenue generated from customers to support hiring help needed to do a better job.
  • Posted on: 2016-06-21
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Borracho Obama
  • Star ratings:
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I recommend this bus!
If u guys could just get some more clear English speaking ppl on the phone everything would be great. I didnt get his name but he was kinda rude, n i could barely understand him.
  • Posted on: 2016-06-21
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Yohanna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-20
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Shakia Rollock
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
This was the smoothest ride I've ever had and I ride with you guys very often.
  • Posted on: 2016-06-19
  • Depature: Colonial Heights, VA
  • Arrival: New York, NY
  • Name: Dominique Mack
  • Star ratings:
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I recommend this bus!
Great ride. I just wish i would have known i didnt have to pay for children under 3 years old. Online it says 0-12 for kids
  • Posted on: 2016-06-18
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Yohana
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-18
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Yohanna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-18
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Yohanna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-18
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Yohanna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-18
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Yohanna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-15
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Latanya Brooks
  • Star ratings:
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I recommend this bus!
Would recommend if this is the bus used
  • Posted on: 2016-06-14
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Rachell
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-13
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Tamika watson
  • Star ratings:
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I recommend this bus!
It was a cool ride.
  • Posted on: 2016-06-10
  • Depature: New York, NY
  • Arrival: Colonial Heights, VA
  • Name: Dominique Summme
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
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I recommend this bus!
I feel there is a a lot of racism when it comes to riding this bus most times all Asian passengers sit at the front of the bus without sharing seats the drivers barely speak English so they can not understand important questions an the bus never leaves on time I spend lots of money traveling I will not be treated any differently because iam not Asian
  • Posted on: 2016-06-09
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: camella
  • Star ratings:
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I recommend this bus!
bus broke down lack of aintenance
  • Posted on: 2016-06-06
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Lakiea Brisueno
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-01
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Derek Sailor
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Not the most comfortable ride but, probably on the same level as most services. Bus ran almost exactly on time and language barrier was no issue. They took great care to make sure you were on your bus, as long as you paid attention. Route to New York was nearly direct and much faster (and more affordable) than nationally recognized bus service names. (Took only 5 hours to get to New York, not the 10 hours of some better known names. (We didn't stop 10 times for other passengers in 12 cities.) Overall, while not the most comfortable ride (taller or larger people may find this not to their liking) I will definitely consider using this service again. For the price, and speed, it is hard to better deal. Note: This will drop you off and pick you up in Chinatown. (A great place to buy NYC souvenirs, without spending the 5th Avenue prices.) So, be prepared to need to use the subway (several train lines are available with a 10 or less minute walk) or a cab to get to your hotel or other tourist hot spots. (Google maps works great for the NYC Subway System.)
  • Posted on: 2016-05-31
  • Depature: New York, NY
  • Arrival: Colonial Heights, VA
  • Name: mericia land
  • Star ratings:
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I recommend this bus!
The staff collecting the bus tickets were only concerned with the Asian population getting a good seat on the bus.I felt like everyone else didn't matter including myself. Also why is it that only the Asian population gets good seats to the front of the bus everytime? Please explain that.
  • Posted on: 2016-05-23
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Ei linn
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-23
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Ei linn
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-23
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Sean lomax
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-22
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Omar
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-20
  • Depature: New York, NY
  • Arrival: Colonial Heights, VA
  • Name: David
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
Bus a little tight
  • Posted on: 2016-05-16
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Ei linn
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-16
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Ei linn
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-13
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Cheyenne
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Love No#1 always striving for ONTIME ARRIVAL AND DEPARTURE.
  • Posted on: 2016-05-13
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Carol Williams
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The bus was on time and the driver professional and kind, great driving. However the bathroom was absolutely gross, the smell was overwhelming, I use you service frequently and would like to be able to use the restroom and not have to wait for a reststop. No WiFi, travel for business and this is something that you advertise but there nevertheless is none. Any corrections made to your service would be appreciated. Thank you GoTobus😅😅😅😅😅
  • Posted on: 2016-05-06
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Tracey Nelson
  • Star ratings:
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I recommend this bus!
The bathroom could be cleaner.
  • Posted on: 2016-05-05
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: yuqi
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Ei Linn
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-01
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Ei Linn
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-01
  • Depature: Colonial Heights, VA
  • Arrival: New York, NY
  • Name: Roneesha Frankli
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-04-30
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Linda Dinkins
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-04-29
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Ebony
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-04-26
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Zynashia De Iris
  • Star ratings:
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I recommend this bus!
This bus came a little late and was overcrowded. A passenger wasn't able to get on. Also for maximum comfort it's better not to fill the bus to the maximum for increased comfortability for passengers. However the bus drive safely & arrived at the destination earlier than expected which is great.
  • Posted on: 2016-04-26
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Zynashia De Iris
  • Star ratings:
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I recommend this bus!
We got to our destination an hour or so late but at least the driver drove safely, quickly and swiftly.
  • Posted on: 2016-04-25
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Xenia Crichlow
  • Star ratings:
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I recommend this bus!
the bus was clean comfortable and it arrived on time
  • Posted on: 2016-04-24
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Ei linn
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-04-18
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Dominick Wilson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-04-12
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Gregory Baptiste
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-04-12
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: yuqi
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-04-10
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Nataliia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-04-09
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: yuki
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-04-06
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Colin nurse
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Great driver and very polite
  • Posted on: 2016-04-03
  • Depature: New York, NY
  • Arrival: Colonial Heights, VA
  • Name: Willodean martin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-03-28
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: David Ren
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-03-28
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: David
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-03-17
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Ariel Carcallas
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-03-15
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Yuqiong
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-03-13
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Ariel Carcallas
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-03-12
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: yuqiong
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-03-06
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Ariel Carcallas
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-03-05
  • Depature: Colonial Heights, VA
  • Arrival: New York, NY
  • Name: Shaunakay smith
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-28
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Ariel Carcallas
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-21
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Ariel Carcallas
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-17
  • Depature: Colonial Heights, VA
  • Arrival: New York, NY
  • Name: anthony vialet
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-16
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: aya
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-12
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: lindamay RODNITE
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The Driver i had on Thursday 2/11 1:30 am bus was very nice. Drove safely. I felt safe. It was a nice ride. He did not TEXT AND DRIVE. I Had a wonderful ride. Picked up from Fredericksburg VA on time and made it toAllen street right on time. He did a GREAT JOB!
  • Posted on: 2016-02-11
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: glenda
  • Star ratings:
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  • Service & Staff:
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I recommend this bus!
  • Posted on: 2016-02-11
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Shardai
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Better organization had to take 22nd bus overfilled and spot online on list isn't a stop almost missed bus had to race downtown.
  • Posted on: 2016-02-08
  • Depature: New York, NY
  • Arrival: Colonial Heights, VA
  • Name: Rymesha Fason
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
The bus was digusting, the floor was wet, and it smelled awful.
  • Posted on: 2016-02-07
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Ariel Carcallas
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-06
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Courtney Jones
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-04
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Glenda Martoral
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-04
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Courtney Jones
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-01
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Ariel Carcallas
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-01-31
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Glenda Martoral
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-01-31
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Ariel Carcallas
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-01-19
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Ariel Carcallas
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-01-19
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Valarie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-01-15
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Glenda Martoral
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-01-15
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Glenda Martoral
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-01-12
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Katherine Haro
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Very good as far as prices but in need of vetter sercice as far as comfort and amenities such as an outlet.
  • Posted on: 2016-01-11
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: brenda grant
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-01-11
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Ariel Carcallas
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-01-10
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Ariel Carcallas
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-01-08
  • Depature: Colonial Heights, VA
  • Arrival: New York, NY
  • Name: Shirmin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-12-16
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Glenda Martoral
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus needs better accuracy and more day time hra.
  • Posted on: 2015-12-14
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Charles Fisher
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus was not at the address listed in the confirmation email. By the time I figured out where it was down the street, it was pulling away and I missed it.
  • Posted on: 2015-12-14
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Kirk Musngi
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Super fast driver. Organized with assigned seats. Staff could be nicer, but fast driver made up for it.
  • Posted on: 2015-12-13
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: larry
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-12-11
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Grace Thomas
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Alex is an amazing driver. I feel very safe with him in the road!
  • Posted on: 2015-12-11
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: John melum
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-12-08
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: John Juhl
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-12-08
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Glenda Martoral
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
1:30 am bus is always about 30 - 40 minutes late. That makes me late for work.
  • Posted on: 2015-12-08
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Jayeshkumar Pate
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-12-07
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Glenda Martoral
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-12-06
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Ariel Carcallas
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
no wifi
  • Posted on: 2015-12-05
  • Depature: New York, NY
  • Arrival: Colonial Heights, VA
  • Name: WESTLEY BRUNSON
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
Everything was good on number one bus service expect the bathroom on the bus was alittle dirty and the toilet would not flush buy everything else was good way better than pandora bus is horrible but o love number one bus services
  • Posted on: 2015-12-05
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Janelle Bowden
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
My traveling was great! No complaints keep up the good work !
  • Posted on: 2015-12-04
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Brian Shaw
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-12-01
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: bullock
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
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I recommend this bus!
Quick ride that leaves on time.
  • Posted on: 2015-11-30
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Nelson
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
Amazing ride back home.
  • Posted on: 2015-11-29
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Glenda Martoral
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-29
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Glenda Martoral
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-29
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Glenda Martoral
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-29
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Glenda Martoral
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-29
  • Depature: Colonial Heights, VA
  • Arrival: New York, NY
  • Name: Shirmin Aziz
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-29
  • Depature: Colonial Heights, VA
  • Arrival: New York, NY
  • Name: Shirmin Aziz
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-29
  • Depature: Colonial Heights, VA
  • Arrival: New York, NY
  • Name: Shirmin Aziz
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-29
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Ariel Carcallas
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-26
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Devin Biggs-Bank
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-26
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Nikkisha Joseph
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-23
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Ariel Carcallas
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-22
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: princess
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I would recommend the No.1 Bus Tour from Richmond to New York. They are great and professional. The driver was great. The experience was one of my best rides thus far.
  • Posted on: 2015-11-22
  • Depature: Colonial Heights, VA
  • Arrival: New York, NY
  • Name: Shawn
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-22
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Ariel Carcallas
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-21
  • Depature: Colonial Heights, VA
  • Arrival: New York, NY
  • Name: E
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-21
  • Depature: New York, NY
  • Arrival: Colonial Heights, VA
  • Name: Parminder Singh
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-17
  • Depature: Colonial Heights, VA
  • Arrival: New York, NY
  • Name: anthony vialet
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-17
  • Depature: New York, NY
  • Arrival: Colonial Heights, VA
  • Name: anthony vialet
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-16
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: melvina goodman
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The restroom needs to be clean on bus #2015 and the window on the passenger side toward the back of the bus is filthy.
  • Posted on: 2015-11-15
  • Depature: Colonial Heights, VA
  • Arrival: New York, NY
  • Name: Esprit Lassiter
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-13
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Kelvin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Free Wifi was indicated at the website. No wifi on the bus.
  • Posted on: 2015-11-11
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Kelvin Beard
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I missed the bus. Had to buy another ticket to travel on 11/11/2015.
  • Posted on: 2015-11-11
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Olinda E Summerl
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Restroom, stinks. Driver too loud on his cell phone. Your booking is misleading.... 11/10/2015 leaving Fredericksburg, VA at 6:00pm arrival NYC 01:00am. Got here at 11:12pm 2hrs earlier thanks
  • Posted on: 2015-11-11
  • Depature: Colonial Heights, VA
  • Arrival: New York, NY
  • Name: Kayla
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
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I recommend this bus!
The came and hour late, so that means I got my destination late. Also my seat was broken and it smelled like urine on the bus.
  • Posted on: 2015-11-10
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Katie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-10
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Youqing Yu
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-08
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Ariel Carcallas
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
pls install wifi
  • Posted on: 2015-11-02
  • Depature: Colonial Heights, VA
  • Arrival: New York, NY
  • Name: gernelle Forrest
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
more space is needed
  • Posted on: 2015-11-01
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Ariel Carcallas
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
it's much happier if they will install wifi on the bus..other than that all is good
  • Posted on: 2015-10-19
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Ariel Carcallas
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
please install wifi
  • Posted on: 2015-10-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Savannah Strong
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I was extraordinarily happy with my first trip with GotBus. I recommended it to all of my friends. My return trip, however, was dirty and uncomfortable. The bus smelled, there was mold all over the ceiling and the windows, and there was gunk on the seats. The floor was wet with muddy water and the bathrooms reeked of general uncleanliness. Very disappointed with my trip back. Was very satisfied with my trip from Richmond to NY though.
  • Posted on: 2015-10-18
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Ariel Carcallas
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-10-17
  • Depature: Colonial Heights, VA
  • Arrival: New York, NY
  • Name: Oneika bristol
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bathroom not clean and not tissue
  • Posted on: 2015-10-15
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Valentin Rodrigu
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I enjoyed my ride to Richmond very much. Thank you No. 1 bus. United Bus :( no good.
  • Posted on: 2015-10-10
  • Depature: New York, NY
  • Arrival: Colonial Heights, VA
  • Name: sharon johnson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-10-05
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: melvina goodman
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-10-05
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: melvina goodman
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-10-03
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Kemar johnson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-09-28
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: melvina goodman
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-09-28
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Marie E. Bruno
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I appreciated driver efficiency, the fact that I there was only one stop. But to go to the bus in New Yorh wasn't said very clearly. I think it would be better to do an announcement everyone could hear.
  • Posted on: 2015-09-28
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Katherine Haro
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Good in getting on time and making at least one stop from NYC to VA roundtrip. Seating arrangements preferable as a first come first serve basis. Seats stunk. Phone service was A++
  • Posted on: 2015-09-25
  • Depature: Colonial Heights, VA
  • Arrival: New York, NY
  • Name: ayanna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-09-22
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: candace
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Driver hit warning speed bumps on side of highway twice, as if he was drifting. Also felt driver was speeding, nonetheless, the ride was quick
  • Posted on: 2015-09-12
  • Depature: New York, NY
  • Arrival: Colonial Heights, VA
  • Name: Nieka
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Got there safely, they were really punctual.
  • Posted on: 2015-09-11
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: courtney walcott
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I used ur service several times before.. but this trip was the best of the rest.. the previous ones. most of the seats in the bus are broken..
  • Posted on: 2015-09-10
  • Depature: New York, NY
  • Arrival: Colonial Heights, VA
  • Name: Brianna collymor
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-09-07
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Melvina goodman
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
No. 1 Bus is my favorite busline because it goes directly from Virginia to New York. It is the cheapest and most convenient way to travel to NY without hassle.
  • Posted on: 2015-09-07
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: kim
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-09-06
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Ariel Carcallas
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
No wifi
  • Posted on: 2015-09-06
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: wanda boykin
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I recommend this bus!
  • Posted on: 2015-09-06
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Evangelina
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I recommend this bus!
  • Posted on: 2015-09-04
  • Depature: Colonial Heights, VA
  • Arrival: New York, NY
  • Name: Brianna collymor
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I recommend this bus!
  • Posted on: 2015-08-26
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Melvina Goodman
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I recommend this bus!
I always enjoy riding No. 1 Bus Tours because the staff tend to be friendly and fair. The only concern is the comfort of the seats. The shape of the back of the seats make it difficult to get comfortable, other than that it is the quickest and cheapest way to get to NYC safely.
  • Posted on: 2015-08-26
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Orlando Correa
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I recommend this bus!
Much better than before. I'll recommend all friends and family to ride your buses
  • Posted on: 2015-08-26
  • Depature: New York, NY
  • Arrival: Colonial Heights, VA
  • Name: Gerrad Christoph
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I recommend this bus!
  • Posted on: 2015-08-25
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Ana E Calero
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I recommend this bus!
  • Posted on: 2015-08-25
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Veysel Gonel
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I recommend this bus!
  • Posted on: 2015-08-24
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Adrienne King
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I recommend this bus!
Again there was obscure leave from point. It gave an address but it didn't leave from that address. Be prepared to find the right pickup spot.
  • Posted on: 2015-08-22
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Adrienne King
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I recommend this bus!
Pick up location was obscure. When I mapped it the spot was different than where the bus stopped. Almost missed it because of that. Driver was pleasant and made good time.
  • Posted on: 2015-08-21
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Baskar Mani
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I recommend this bus!
By comparing other companies their facilities are too good.. yesterday while travelling from Newyork to Fredericksburg it has been stopped on the roadway due to some technical issue.the same thing hadhappened earlier as well. They have to keep bus on good condition.
  • Posted on: 2015-08-20
  • Depature: Colonial Heights, VA
  • Arrival: New York, NY
  • Name: theodora
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I recommend this bus!
Thank u for a safe trip going and coming back😊
  • Posted on: 2015-08-18
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: April joseph
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I recommend this bus!
  • Posted on: 2015-08-17
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Nikkisha
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I recommend this bus!
  • Posted on: 2015-08-17
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Catherine Clase
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I recommend this bus!
It was a good bus ride
  • Posted on: 2015-08-17
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Blair
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I recommend this bus!
Very prompt. Clean bus. Friendly driver.
  • Posted on: 2015-08-16
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: April joseph
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I recommend this bus!
Need to stock bathroom with tissue and hand sanitizer
  • Posted on: 2015-08-11
  • Depature: Colonial Heights, VA
  • Arrival: New York, NY
  • Name: Choi
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I recommend this bus!
Cheap&Fast
  • Posted on: 2015-08-11
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Candice Rong
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I recommend this bus!
Nobody answer phone at Richmond and Fredericksburg locations
  • Posted on: 2015-08-11
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Anthony Campbell
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I recommend this bus!
  • Posted on: 2015-08-11
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Anthony Campbell
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I recommend this bus!
  • Posted on: 2015-08-11
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Anthony Campbell
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I recommend this bus!
  • Posted on: 2015-08-11
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Anthony Campbell
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I recommend this bus!
  • Posted on: 2015-08-11
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Anthony Campbell
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I recommend this bus!
  • Posted on: 2015-08-11
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Linwood Brooks
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I recommend this bus!
The buses need to be more comfortable for the riders
  • Posted on: 2015-08-05
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Pauhan
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I recommend this bus!
  • Posted on: 2015-08-04
  • Depature: Colonial Heights, VA
  • Arrival: New York, NY
  • Name: Choi
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I recommend this bus!
Bus was quiet and nice. Very valuable
  • Posted on: 2015-08-04
  • Depature: Colonial Heights, VA
  • Arrival: New York, NY
  • Name: Choi
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I recommend this bus!
VA to NYC was fine. I arrived on time. Air conditioners was enough cool and driver was extremely kind.
  • Posted on: 2015-08-04
  • Depature: New York, NY
  • Arrival: Colonial Heights, VA
  • Name: Choi
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I recommend this bus!
90 minutes of delayed because of old creepy bus systematic problems . Everything was fine except that.
  • Posted on: 2015-07-31
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Desiran Henry
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I recommend this bus!
I was more or less satisfied with my journey to Fredericksburg however, the driver could be courteous enough to speeak in English as well when communicating with passengers bearing in mind that there were not only Chinese on the bus.
  • Posted on: 2015-07-30
  • Depature: Colonial Heights, VA
  • Arrival: New York, NY
  • Name: owen
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I recommend this bus!
bus driver was very nice, and helpful! The check-in agent was not patient and helpful. Purchase a round trip and they send an email with cn. number which was used going to destination but when coming back I showed the cn number to another agent and he give hard time almost miss the bus, instead of assisting ... bus driver had to come and assist.
  • Posted on: 2015-07-29
  • Depature: Colonial Heights, VA
  • Arrival: New York, NY
  • Name: Tamika
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I recommend this bus!
This bus was over booked. That one passenger was refusing to move From his seat. Smh...... Be careful when booking.
  • Posted on: 2015-07-29
  • Depature: New York, NY
  • Arrival: Colonial Heights, VA
  • Name: Tamika
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I recommend this bus!
This bus was two hours late for it destination. I am glad I didn't have to goto work.
  • Posted on: 2015-07-29
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Pauhan
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I recommend this bus!
GOOD
  • Posted on: 2015-07-29
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Pauhan
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I recommend this bus!
GOOD
  • Posted on: 2015-07-27
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Yohanna
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I recommend this bus!
  • Posted on: 2015-07-27
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Taniqua Perrin
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I recommend this bus!
Bus was late arriving to my destination. The bus to return home was two hour late. It was supposed to be there at 1:30 am but didn't arrive until 3:18 am I am very disappointed with this bus and will never use them again.
  • Posted on: 2015-07-27
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Stacey
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I recommend this bus!
  • Posted on: 2015-07-26
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Aimee
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I recommend this bus!
For the price, CANNOT BE BEAT! Don't expect a luxury bus, but it got us from point A to point B without any problems!
  • Posted on: 2015-07-26
  • Depature: New York, NY
  • Arrival: Colonial Heights, VA
  • Name: Candis
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I recommend this bus!
  • Posted on: 2015-07-25
  • Depature: New York, NY
  • Arrival: Colonial Heights, VA
  • Name: Tracy moody
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I recommend this bus!
I like the price and the time it get there the driver is very courteous.the only thing I'm don't like is the bathroom smell and that everybody should be able to be seated in the order of there reservation and there shouldn't be Reserve Seat in the front
  • Posted on: 2015-07-23
  • Depature: New York, NY
  • Arrival: Colonial Heights, VA
  • Name: Gary See
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I recommend this bus!
Our return trip from NY was much better!
  • Posted on: 2015-07-23
  • Depature: Colonial Heights, VA
  • Arrival: New York, NY
  • Name: Gary See
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I recommend this bus!
When we left Colonial Heights the station was not open. They were taking payment and giving out seats from the bus door. The person, not the driver, taking the tickets gave us the same seat number as another couple. Four family members were traveling together and initially they tried to seat us apart. This does not work when you are travelling with minors. Ticket holders who show up on time should always be allowed to get their seats first. This allows large parties to travel together in comfort. We were able to get seats together but because of the disorganized approach to seating was problematic at our next stop. The trip back was much better. The communication at the bus station could have been better. We were sent across the street to get on a bus. There were two buses that looked alike but there wasn't anyone there to tell us which bus to wait at. We will use your service again. We have family in NY and this is the least expensive way to travel. I only am adding these comments to improve the service.
  • Posted on: 2015-07-22
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Andrew
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I recommend this bus!
great value for the price. Was 2hrs late arriving in Richmond, an hour late leaving, sitting in NYC in 90+ degree heat with no AC on. No wifi as claimed either. But for $60, it's still a hell of a deal
  • Posted on: 2015-07-21
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Judy Williams
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I recommend this bus!
This past Sunday was a terrible day I have to wait two and a half hours for a bus back to New York thst I booked my ticket in advance the bus was late you guys have people email you could have email people and let them know that the bus has problem always in traffic or is going to be late it's not good standing out there 4 a female waiting for the bus not good. I took you guys bus many times I never had this problem this past Sunday was the first time this hope it would not happen again
  • Posted on: 2015-07-21
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Robert furman
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I recommend this bus!
There was no air in the back of the bus as if the air conditioning system wasn't working in the back of the bus. There was no deodorizer for the bathroom,which smell of urine the whole trip. There was no Wi-Fi service in the back of the bus. I would recommend No 1 bus to a friend because of there cost and punctuality.
  • Posted on: 2015-07-21
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Robert furman
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I recommend this bus!
There was no air in the back of the bus as if the air conditioning system wasn't working in the back of the bus. There was no deodorizer for the bathroom,which smell of urine the whole trip. There was no Wi-Fi service in the back of the bus. I would recommend No 1 bus to a friend because of there cost and punctuality.
  • Posted on: 2015-07-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Josh
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I recommend this bus!
Left promptly on time.
  • Posted on: 2015-07-17
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Pauhan Mertju
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I recommend this bus!
No complain.
  • Posted on: 2015-07-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Pauhan Mertju
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I recommend this bus!
someone next to me was plsying music a little loud.
  • Posted on: 2015-07-17
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Pauhan Mertju
  • Star ratings:
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I recommend this bus!
very good
  • Posted on: 2015-07-16
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Yohanna
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I recommend this bus!
  • Posted on: 2015-07-15
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Leslie B
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I recommend this bus!
The only complaint that I have for my experience was the bathroom. It was dirty and the smell was overwhelming in the bus.
  • Posted on: 2015-07-10
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: wonika
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I recommend this bus!
my boys had a fine bus and driver. but my niece had a fightening time with one of your drivers. please email my sister for details, dandyl2004@yahoo.com
  • Posted on: 2015-07-09
  • Depature: New York, NY
  • Arrival: Colonial Heights, VA
  • Name: Roneesha Frankli
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I recommend this bus!
  • Posted on: 2015-07-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Jody
  • Star ratings:
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I recommend this bus!
Great service, especially considering the price.
  • Posted on: 2015-07-06
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Doretha parsons
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I recommend this bus!
Bus driver was very rude, bus was dirty, and it was hot as hell. Driver did not inform passengers that the A.C was broken until we was on highway. Driver has very poor communication skills with passengers. They don't announce the stops. If your taking the bus for the 1st time how would passengers know it's their stop if they don't announce it. Overall is not pleased with this company at all I wouldnt recommend it to my worst enemy
  • Posted on: 2015-07-02
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Ted Dixon
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I recommend this bus!
pleased with service
  • Posted on: 2015-06-29
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Amir Sidharta
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I recommend this bus!
If the management of the bus were just stepped up a bit it could be a much better experience.
  • Posted on: 2015-06-29
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Korie
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I recommend this bus!
Wifi would have been nice.
  • Posted on: 2015-06-27
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Wesley Arthur
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-06-26
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Samantha Cumming
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-06-24
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Miguel Rangel
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I recommend this bus!
Very conveniant, afordable, and comfortable. I will definitely be using your services in the fure!
  • Posted on: 2015-06-23
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Aminat
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I recommend this bus!
The area I ended up in was dirty. Especially in the corners of the seats. The bus not cleaned behind the previous batch of passengers (the driver loaded as soon as the bus was empty of the arriving passengers). They used to make announcememnts for passengers to clean up behind themselves before leaving the bus. I don't know why they stopped. I think a good amount of people listened.
  • Posted on: 2015-06-18
  • Depature: Colonial Heights, VA
  • Arrival: New York, NY
  • Name: Crystal Hughes
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I recommend this bus!
Horrible. My luggage was wet upon arrival
  • Posted on: 2015-06-16
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Brittany Nalbach
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I recommend this bus!
Bus was late by an hour and a half, but made no stops between richmond and new york, driver was great and the bus was very comfortable. For the price, i definately would recommend it!
  • Posted on: 2015-06-15
  • Depature: New York, NY
  • Arrival: Colonial Heights, VA
  • Name: Crystal Hughes
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I recommend this bus!
Great Bus Service
  • Posted on: 2015-06-15
  • Depature: New York, NY
  • Arrival: Colonial Heights, VA
  • Name: Zippy
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-06-12
  • Depature: Colonial Heights, VA
  • Arrival: New York, NY
  • Name: Troy Lyne
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-06-10
  • Depature: Colonial Heights, VA
  • Arrival: New York, NY
  • Name: Greta Walls
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-06-08
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Teelove
  • Star ratings:
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I recommend this bus!
I didn't like the number system. You make people sit next to someone they may not be comfortable with. I sat next to a man. I'm more comfortable next to a woman. I want to sit in the front. Some people like the back. I want to sit where I want. DON'T LIKE THE NUMBERS!!!!!
  • Posted on: 2015-06-01
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tiara
  • Star ratings:
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I recommend this bus!
The bus was ok. The bathroom on the busws do need cleaning. This bus is better then united I can say that
  • Posted on: 2015-06-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Isis Briones
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I recommend this bus!
  • Posted on: 2015-05-29
  • Depature: Colonial Heights, VA
  • Arrival: New York, NY
  • Name: Crystal Hughes
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I recommend this bus!
Great bus service. Bus arrived on time.
  • Posted on: 2015-05-25
  • Depature: New York, NY
  • Arrival: Colonial Heights, VA
  • Name: Saqib
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I recommend this bus!
On time service highly recommended for price saving travels
  • Posted on: 2015-05-25
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Naomi Whyte
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I recommend this bus!
  • Posted on: 2015-05-24
  • Depature: New York, NY
  • Arrival: Fredericksburg, VA
  • Name: Denise Slater
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I recommend this bus!
The bus did not leave on time and reached 11/2 hour late. Otherwise things were reasonably good.
    No. 1 Bus Tour review summary
  • Total Number of Reviews632
  • Overall Raiting3.7
  • Bus Cleanliness3.6
  • Punctuality3.8
  • Bus Service & Staff3.9
  • Bus Comfort3.5
  • Recommend Yes78.2%
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