Book Your Bus Ticket

Jaguar Bus Inc.

Jaguar Ticket Inc. Rating & Reviews

1640 Reviews

Find and read all the latest Jaguar Ticket Inc. reviews from fellow bus travelers. These verified Jaguar Ticket Inc. reviews have been submitted from real customers who booked their Jaguar Ticket Inc. tickets on GotoBus.com. The customer reviews evaluate Jaguar Ticket Inc. service by rating different aspects such as the bus cleanliness, punctuality, staff and bus comfort. We hope you find them helpful! Find out more about the GotoBus customer reviews program - we look forward to your review!

  • Posted on: 2018-12-14
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Adelade
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-12-13
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Adelade Boateng
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-12-12
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: kiran patel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Lately my bus from new York to Dayton is delay all the time check for yourself.
  • Posted on: 2018-12-08
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Rolondis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-12-08
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: Rolondis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-12-07
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Tameishia Peters
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-12-02
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Mayra
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-12-02
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: Mayra
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-12-01
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Daniel Owusu Bre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-12-01
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Piper
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-11-30
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: Rodney Hinton
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus was a little too hot.
  • Posted on: 2018-11-30
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Locksley Orr
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I traveled both last week & this week & the difference was like, night & day! While last weeks bus was overheated & 2 hrs late arriving to NY. This weeks bus was pretty chilly (cold) but, bus drivers very friendly, bus 15minutwa early (yay) arriving in Dayton & overall experience very good. Please figure out how to regulate a "moderate" bus temperature. Otherwise, I was comfortable...
  • Posted on: 2018-11-30
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Adelade
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-11-29
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: Judy Auguste
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-11-28
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Damian Allen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Great service.
  • Posted on: 2018-11-27
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Jocelyn
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Im upset I had to Pay an extra 10$ for downtown and the bus arrived an hour late to the destination
  • Posted on: 2018-11-27
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Alicia Cook
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The seating on the bus tends to b very uncomfortable for passengers. There is no room for mobility to move or stretch ur legs and the space is very tight for 2 people. Hopefully you will get better buses in the near future for better seating options n more leg room
  • Posted on: 2018-11-23
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: Locksley Orr
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I take your busses twice a year w/ much anxiety but, it fits into my budget. I must admit your staff courteousness has improved greatly but, the condition of your bus is still in need. There usually isn't much of a punctuality problem however, we left Dayton a little but! arrived in NY over 2hrs late & the bus was very very HOT! for the entire trip! Terribly Hot. So much so, tht I became sick but, could not use the filthy bathroom. Toilet was dirty & did not flush... Please think of your customers BASIC comfort. Moderate heating, bathroom cleanliness is important & a health matter. Thank you.
  • Posted on: 2018-11-22
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: Jessica
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Nobody has ever taken this bus for the comfort. It is cramped and uncomfortable but it is a fantastic way to get to nyc cheap without the hassle of your car or the expense of flying or the transfers of a greyhound. A greyhound bus takes around 17 or 18 hours with frequent stops and transfers. This bus takes you directly to nyc in 12 hours which is how long a car trip is. And believe me you do not want to drive your car to nyc. There is no where to park. The subway is cheap and efficient. There are toll roads all the way through Pennsylvania, and the drive through Pennsylvania is boring as heck. Just take a benadryl, a pillow, and a blanket and go to sleep. I recommend this bus simply because of the price. And I have taken it four times.
  • Posted on: 2018-11-22
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Katiane Armand
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
We arrived two hours late which never happened before.
  • Posted on: 2018-11-21
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: David Koeneman
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-11-21
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Damian Allen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus was hot. Tre driver didnít speak English and seem to be very rude. He had the heat max and it was unbearable to breath in the bus
  • Posted on: 2018-11-19
  • Depature: Louisville, KY
  • Arrival: New York, NY
  • Name: Elizabeth Morrow
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-11-15
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Joseline Celesti
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I called your customer service to let them know that I had an emergency that I needed to exchange my bus for the next day. She refused to help me. She said there is no refund or exchanging. How can you have a terrible policy like that. Emergency happened and there are time you canít make it and need to make other arrangements. These people have the worst customer service. I will never take the bus with them. You people stole my money.
  • Posted on: 2018-11-14
  • Depature: Louisville, KY
  • Arrival: New York, NY
  • Name: Elizabeth Morrow
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The only thing that I see that could be improved is comfort. Possibly a double bus so people can lay down or get more room for their legs.
  • Posted on: 2018-11-14
  • Depature: New York, NY
  • Arrival: Lexington, KY
  • Name: Daljit singh
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Great service.
  • Posted on: 2018-11-13
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: kiran patel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
ride is good but lately my bus delay a lot.
  • Posted on: 2018-11-12
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Stephanie Azzoli
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-11-08
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: David Koeneman
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-11-05
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: kiran patel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
good ride try yourself
  • Posted on: 2018-11-04
  • Depature: Louisville, KY
  • Arrival: New York, NY
  • Name: Kristina
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-11-03
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: JESSICA JOSEFINA
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-10-29
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Avril B King
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Your driver from NYC is young, and drove the bus as reckless as someone who has no care, he had absolutely no concern despite the rain. He slammed on the brakes like a madman, disregarded speed limits especially within construction zones. His driving was scary. I will NOT travel with him ever again. Iím also considering for passengers safety to report his reckless driving.
  • Posted on: 2018-10-24
  • Depature: New York, NY
  • Arrival: Louisville, KY
  • Name: Jennifer
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Needs another stop when u are in the bus for so long
  • Posted on: 2018-10-19
  • Depature: Louisville, KY
  • Arrival: New York, NY
  • Name: Jennifer
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
It was over hot on the bus i got sick because of the heat
  • Posted on: 2018-10-15
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Natalia falkowsk
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-10-15
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Adelade
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-10-13
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: David Koeneman
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-10-13
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Wu Pan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-10-12
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: kiran patel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
what happen when I take bus on weekday why they always delay. and no proper answer. other than that bus ride is good.
  • Posted on: 2018-10-12
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Adelade Boateng
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-10-11
  • Depature: Louisville, KY
  • Arrival: New York, NY
  • Name: Sonia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-10-10
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Mohamed Kagnassy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
This was my 1st time traveling on a bus because I usually drive. The bus was on time & I was able too get a seat & was comfortable since I'm tall. I will definitely travel with Jaguar again.
  • Posted on: 2018-10-09
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Marybel Ridley
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-10-09
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: kiran patel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
grate ride
  • Posted on: 2018-10-08
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Rae
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Cheap way to get to Ohio from NY and vice versa overnight. Bus wasnít immaculately clean, but I have no complaints. Bus arrived 30 minutes late on way to NY, but was an hour early coming back to Ohio.
  • Posted on: 2018-10-06
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Marybel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-10-05
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: David Koeneman
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus number 1000, sat in seat 21. 1/ there is no cushion left in the seat. For a long ride, it is very uncomfortable. 2/ AC/DC power jack not working 3/ USB power jacks not working. There are other competitive buses that run the same route, that have better seats, more convenient schedules, and working rider amenities. There are bus companies on the same route that load and unload the luggage for the riders as well for a lesser fare than Gotobus. Just saying. If you cannot offer dependable wifi, dependable power for devices, and comfortable seating, then you are simply an expensive cattle car in the market. There are other options. Just saying.
  • Posted on: 2018-10-04
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Monica
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The passages were more quiet than previous days that i traveled with this bus. Drivers are checking and communicating more, even though I know they have problem speaking English. Did not smell any urine from the toilet. much better this time around.
  • Posted on: 2018-09-28
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: David Koeneman
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-09-27
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: florence katou k
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-09-22
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Stephanie Azzoli
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus was late picking up. Very late drop off. No wifi. Charging port didnt work.
  • Posted on: 2018-09-22
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Cynthia Vallejo
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-09-22
  • Depature: Louisville, KY
  • Arrival: New York, NY
  • Name: John
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
There was no wifi on the bus when there was supposed to be.
  • Posted on: 2018-09-22
  • Depature: New York, NY
  • Arrival: Louisville, KY
  • Name: John
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The entire bus smelled like urine because of the bathroom.
  • Posted on: 2018-09-21
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Maria
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-09-18
  • Depature: New York, NY
  • Arrival: Louisville, KY
  • Name: Jennifer
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-09-18
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Stephanie Azzoli
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
No wifi. No charging port. Bus was 25 minutes late for pick up. Bus was 1.5hrs late for drop off.
  • Posted on: 2018-09-18
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Sasha Rodriguez
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-09-17
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: kiran patel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
very good ride
  • Posted on: 2018-09-17
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Yan Yu Jiang
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-09-16
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: Steven Jackson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Super fast service. Get me to my destination on time. Reasonable prices (even though they increased over the years). Great bus service
  • Posted on: 2018-09-10
  • Depature: Louisville, KY
  • Arrival: New York, NY
  • Name: Jennifer
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-09-10
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Sasha
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-09-09
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Yan Yu Jiang
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-09-09
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Yan Yu Jiang
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-09-08
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Briggitt Parker
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-09-06
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Stephanie Azzoli
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-09-04
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Wendy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-09-04
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: kiran patel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
very hot no air condition and bus was late so I could not make it on time.
  • Posted on: 2018-09-02
  • Depature: Vandalia, OH
  • Arrival: New York, NY
  • Name: ALAMA
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
no light to the toilet and the odor came in the back seats,very bad and some usb do not work
  • Posted on: 2018-08-31
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Adelade
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-08-29
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Olanrewaju
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
this last bus ride was prompt and efficient
  • Posted on: 2018-08-27
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Abu Ly
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-08-25
  • Depature: New York, NY
  • Arrival: Lexington, KY
  • Name: RAJNIKANT V GOHI
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Go to Bus provides quite a good services at very low price.
  • Posted on: 2018-08-25
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Trevon matthews
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-08-24
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: monica a Lewis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
This was a new clean bus. Awesome keep buying new buses
  • Posted on: 2018-08-23
  • Depature: Louisville, KY
  • Arrival: New York, NY
  • Name: malick
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus left early. We get there at 7:00
  • Posted on: 2018-08-23
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Adelade
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bathroom smells so bad
  • Posted on: 2018-08-20
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: kiran patel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
wounder fullride.
  • Posted on: 2018-08-18
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Trevon matthews
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-08-18
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Carlo Severe
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Only problem it was too cold and the bus driver couldnít understand us when we asked to turn off the air conditioner.
  • Posted on: 2018-08-16
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Joy Rybinski
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Driver pulled off on the freeway 2 1/2 hours into the trip to get out and walk around clearly trying to wake himself up. Driver honked his horn repeatedly at cars while driving through construction. He was speaking angrily and loudly in Chinese while saying Fuck loudly and repeatedly. His speed was inconsistent, driving fast and then slow regardless of any traffic. He was talking and laughing on the phone a good part of the trip. I did not feel safe at all. I sent text messages to myself while all of this was happening.
  • Posted on: 2018-08-14
  • Depature: Louisville, KY
  • Arrival: New York, NY
  • Name: Cyndia Concepcio
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I would recommend this bus service if your on a budget.Pack toilet paper,rubbing alcohol,& hand sanitizer & food & water.The bathroom smells horrendous & there's urine all over the tiolet seat,as well on the floor & I witness fecal matter all over it as well.Very unsanitary so be aware & safe travels.
  • Posted on: 2018-08-13
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Juana mejia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-08-12
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Simon Mensah
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Should make sure seat numbers are followed.
  • Posted on: 2018-08-11
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Krystal Bowers
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-08-10
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Abdoul Khadir Mb
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Hello, I would like to change my itinery. so instead of traveling from Columbus to NY, I wanna do it from New york to Columbus please because I am right now at New york. my CN is JGB602206
  • Posted on: 2018-08-10
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Wendy Colon
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-08-07
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: kiran patel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Great way to travel to ohio
  • Posted on: 2018-08-06
  • Depature: Sharonville, OH
  • Arrival: New York, NY
  • Name: Mika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The overnight trip was great. Got me to my destination safely while I slept. Really appreciated the outlets but the wifi sucked.
  • Posted on: 2018-08-06
  • Depature: New York, NY
  • Arrival: Louisville, KY
  • Name: Jamie embry
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I was nice and clean but the bathroom need some attention. The air on the bus did not work well, but over all I would recommend it.
  • Posted on: 2018-08-03
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Larry
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
very good service, arrived in time no delay.
  • Posted on: 2018-08-02
  • Depature: New York, NY
  • Arrival: Lexington, KY
  • Name: Paige
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Really unpleasant trip. The driver was screaming on the phone for much of the trip (an overnight from 21:00 to 09:00), making it difficult to sleep. The bus was dirty and the air conditioning was set so cold everyone was using blankets/jackets or whatever they had to keep warm in the middle of summer.
  • Posted on: 2018-08-02
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Adelade
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-08-01
  • Depature: New York, NY
  • Arrival: Lexington, KY
  • Name: Angela harvey
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
my mother in law decided to take the buss back. The price was not bad. However the women behind the counter were rather rude to other customers. Slightly rude to me. She threw my change at me. The buss station was very dirty and smelled like urine close to the atm that was not working . Plus I found a roach crawling on one of my bags
  • Posted on: 2018-08-01
  • Depature: New York, NY
  • Arrival: Lexington, KY
  • Name: Angela harvey
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
my mother in law decided to take the buss back. The price was not bad. However the women behind the counter were rather rude to other customers. Slightly rude to me. She threw my change at me. The buss station was very dirty and smelled like urine close to the atm that was not working . Plus I found a roach crawling on one of my bgas
  • Posted on: 2018-08-01
  • Depature: New York, NY
  • Arrival: Lexington, KY
  • Name: Angela harvey
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
my mother in law decided to take the buss back. The price was not bad. However the women behind the counter were rather rude to other customers. Slightly rude to me. She threw my change at me. The buss station was very dirty and smelled like urine close to the atm that was not working . Plus I found a roach crawling on one of my bags
  • Posted on: 2018-07-30
  • Depature: Lexington, KY
  • Arrival: New York, NY
  • Name: Dan zhu
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-30
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Hawa
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Better then the bus going to New York which had no WiFi or usb port so . The seats have tight spaces but other then that it was alright.
  • Posted on: 2018-07-29
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Numma
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-26
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Ernest Pantages
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Good service
  • Posted on: 2018-07-24
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Mandy Jiang
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-24
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Mandy Jiang
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-24
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Mandy Jiang
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-24
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Mandy Jiang
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-24
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Mandy Jiang
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-24
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Mandy Jiang
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-24
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Mandy Jiang
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-24
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Mandy Jiang
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-24
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Mandy Jiang
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-24
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Mandy Jiang
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-24
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Wu Pan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-23
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Olubanke Igbalaj
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The driver stopped in the middle of nowhere to have us get down from the bus and get into another bus. It was a really scary experience in the middle of the night. There should have been a communication about that prior to leaving NY, so that we are aware. There is a stench in the Bus probably from the restroom. Thanks
  • Posted on: 2018-07-22
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Numma
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-22
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Sainabou
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-22
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Sainabou
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-22
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Numma
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-22
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Ashley
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus broke down 4 and a half hours from arrival city. The engine stopped working and the bus driver was relentless for over and hour trying to get it to run on a screwed engine instead of just calling a back up bus we waited for him to try and get this bus to drive. Well eventually someone told him he needs to stop trying to get it to drive because itís not going to drive and they told him he needs to call an emergency bus. After that he finally gave up and called the back up bus. Which didnít come for like 5-6 hours. The bathroom didnít have no toilet paper in it and it sort of smelled bad on the bus. The second bus we got on same thing. No toilet paper and it smelled. But yeah it would have been a decent trip it the bus would have not broke down and toilet paper were available in the bathroom.
  • Posted on: 2018-07-21
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Adelade
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-21
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: David Koeneman
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-19
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: wu pan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-19
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: wu pan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-19
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: wu pan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-19
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: wu pan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-19
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: WU PAN
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-12
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: kiran patel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
best to travel
  • Posted on: 2018-07-09
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: william johnson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I have taken this bus several times. The cleanliness on the bus from Cincinnati to New York was excellent. From New York back to Dayton, it was not so good. When the restroom door was opened, everyone in the back of the bus had to endure the smell until it dissipated. other than those moments, the trip was good
  • Posted on: 2018-07-09
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Preston jock
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-09
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Preston jock
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bathroom door was broke
  • Posted on: 2018-07-09
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Wendy Colon
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-07
  • Depature: Louisville, KY
  • Arrival: New York, NY
  • Name: V
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-05
  • Depature: New York, NY
  • Arrival: Louisville, KY
  • Name: Jennifer
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-05
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: Violeta Ohair
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-05
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Sasha Rodriguez
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus tickets way too overpriced
  • Posted on: 2018-07-03
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: David Koeneman
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-03
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Natalia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-02
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: David
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-06-30
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Judi galasso
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus from New York did not have phone charging, my phone died half way through the trip. The bus to NYC was older and found every ot hole.
  • Posted on: 2018-06-30
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Mynthek Yeo
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bad staff. I have lost my luguage. Somebody switches his laguage with mine.
  • Posted on: 2018-06-30
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: Nneze
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-06-30
  • Depature: Sharonville, OH
  • Arrival: New York, NY
  • Name: Nneze
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-06-28
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: Andrey Borokhovi
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-06-28
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Andrey Borokhovi
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-06-28
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Timothy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Driver driving too fast. They charged my credit care twice
  • Posted on: 2018-06-25
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Markus Harrigan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-06-25
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Markus Harrigan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-06-25
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Markus Harrigan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-06-21
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: omprakash pandug
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Really good service
  • Posted on: 2018-06-20
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Adelade
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-06-20
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Chaya Andrusier
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus left punctually.
  • Posted on: 2018-06-20
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Wendy Colon
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-06-19
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Sanderlande Manu
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus is too cold
  • Posted on: 2018-06-17
  • Depature: Louisville, KY
  • Arrival: New York, NY
  • Name: Christine
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Love this bus company, I highly recommend it
  • Posted on: 2018-06-16
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Adelade
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-06-13
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Teofilo Roldan d
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
the only one thing I do not like it is 2 o 3 hours in the way the driver stop the bus every body go out fro de bus the driver do not said nothing to any one and he left and the peoples said the driver said the bus is broken then later maybe one hour and half anoteher bus coming to pick-US AND WE BE LATE IN NEW YORK BUT THE DRIVER SUPPOSSED SAID WHAT HAPPEN AND WHATS WRONG WITH THE BUS
  • Posted on: 2018-06-13
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Mohamed
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Comfortable, nice price, good condition, exact time.
  • Posted on: 2018-06-11
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Deborah
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
There were 2 drivers on the stretch from NYC to Columbus, Ohio. The second driver did not speak English and yelled at me when I approached him and tried to ask a question. It was 6:15 AM when I tried to speak to him and his shouting at me startled all the passengers who were sleeping. But we did arrive early, I was impressed about that.
  • Posted on: 2018-06-11
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Steve
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
There was no wifi on it and usb port did not fit the cable. The driver was smoking while driving. The only advantage is it is the fastest bus than any others running on this route.
  • Posted on: 2018-06-10
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: David Koeneman
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Z008, the driver did allot of severing late night on empty roads.
  • Posted on: 2018-06-09
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Neth Karunamuni
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus broke down after 2 hours. Waited over an hour for new bus. Got to location 3 hours after estimated arrival.
  • Posted on: 2018-06-07
  • Depature: Sharonville, OH
  • Arrival: New York, NY
  • Name: Angie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The drivers go over 25mph speed limit the whole trip with no caution in the foggy area. I believe they should be more careful in that case
  • Posted on: 2018-06-06
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: Angie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Since the switch drivers, i have to say that the first driver was very prudent with the speed limit however the second driver was out of control even in construction zone. I think they should no exceed the speed limit specially because the driving in the night
  • Posted on: 2018-06-06
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Jules Kieaboy Ne
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Zero star ponctuality! Always arrive 1 or 2hours late cause always stop no where to drop or pick up people!!!
  • Posted on: 2018-06-05
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: David Koeneman
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
1002 bus Neither USB port works for charging Seat 19-20
  • Posted on: 2018-06-05
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Susan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Return home to Dayton from NYC. Ticket office failed to tell driver about the one passenger (me) to be dropped off in Dayton so I got stranded in Cincinnati. Passenger count was so low on this trip I donít know how they didnít catch the error. Not happy
  • Posted on: 2018-06-04
  • Depature: Sharonville, OH
  • Arrival: New York, NY
  • Name: Karen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
We took the bus from Sharonville, Ohio to New York and the A/c on the bus was not working and the but was full the capacity so just imagine how hot the bus made and my God no individual should not have to go through something like that. I had to take off my blouse and that even did'nt make a difference. Management should ensure that the buses are service regularity to serve passengers.At one point i start praying because i thought i was going to literally pass out on the bus the way it was hot.
  • Posted on: 2018-06-02
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: David Koeneman
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Best ride ever. Did not stop at every truck stop, driver did not need a break every 2 hours, air conditioning worked. Seats was comfy. Everything was excellent. A good experience. Z008
  • Posted on: 2018-06-01
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Fatoumatta salla
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-06-01
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: Susan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I took this bus for the first time because I would normally drive myself. It was such a relief not to have to drive myself this time. The bus was clean had WiFi and made few stops before dropping off in China Town . So nice to sleep and wake up in the city. Would recommend!
  • Posted on: 2018-05-31
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: kiran patel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
yes, if bus brake please let driver say something, like what is the problem.
  • Posted on: 2018-05-30
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: David Koeneman
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-05-29
  • Depature: New York, NY
  • Arrival: Lexington, KY
  • Name: Rachel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The driver was not helpful or welcoming at all and yelled loudly at passengers very frequently. It was very poor customer service and I would not recommend this company to friends because of his behavior alone. He yelled at passengers, including the elderly, and made them move seats with very poor, if any, communication as to why. Additionally, prior to my trip, I tried all morning the day before my trip to call and ask some questions about ticket exchange that the website did not give answers toóbut couldn't get through once. I work a 9-5 job, so when it hit noon, I switched over to using the webchat customer service instead of spending so much inconvenient time calling. I was connected to a worker who asked a series of questions, which I answered. He told me he would check on those questions and that it would take a few minutes. I waited an hour and even sent multiple follow up messages to ask if he had gotten any answers, but he never returned to help me. I never heard a word from him again. I wasn't able to get any answers and ended up giving up on trying to change my ticket, but it inconvenienced my plans significantly. I was very disappointed in my experience and will not be using this company's services again.
  • Posted on: 2018-05-27
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Fatoumatta salla
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Please Clean the restroom
  • Posted on: 2018-05-27
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Fatoumatta salla
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Clean the restroom please
  • Posted on: 2018-05-27
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Fatoumatta salla
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Please the restroom needs to be cleaned Especially for us ladies. I had to keep my pee for 4 to 5 hours and I ended of having UTI. Please help keep it clean That is my only problem Everything else is okay I
  • Posted on: 2018-05-25
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: William Manneh
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-05-25
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Ernest Pantages
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-05-21
  • Depature: New York, NY
  • Arrival: Lexington, KY
  • Name: Nanette Billiter
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
restroom smells so bad to the entire bus even it's close and needs to have a toilet paper and handsanitizer
  • Posted on: 2018-05-21
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: David Koeneman
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
-Bus Z007, seat 25, cushion totally worn out. Like sitting on a 2x4. -There was water on the floor for the trip and the restroom on the bus was out of order. Might be related. The driver stopped with tools in his had to walk back to the restroom. -Finally, for an express bus from Columbus to NYC, we stopped 7 times at truck stops for who knows what reason. A halfway stop to stretch legs and fuel is great, but stopping once an hour for what? FYI, the 11p and the 1140p buses caught up with us and passed us in route. I think I could have taken the 1140p bus an arrived earlier in NYC.
  • Posted on: 2018-05-20
  • Depature: Lexington, KY
  • Arrival: New York, NY
  • Name: Nanette Billiter
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
the restroom needs to be clean badly it stinks everytime somebody will use it it smells the entire bus and provide handsanitizer and tissue papers. other than this everything is fine.
  • Posted on: 2018-05-19
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: David Koeneman
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
very good trip
  • Posted on: 2018-05-14
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: kiran patel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
very reliable bus travel
  • Posted on: 2018-05-14
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: kiran patel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
best bus to travel
  • Posted on: 2018-05-11
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: David Koeneman
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Seat in row 11 and 12 not working properly
  • Posted on: 2018-05-07
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: David Koeneman
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus Z009 had broken seats in row 49-50 USB ports for charging would not hold a cable connection, and when did, would not charge.
  • Posted on: 2018-05-05
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: David Koeneman
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Very clean bus, very comfortable nice ride. Thank you.
  • Posted on: 2018-05-03
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: tejumade adeyeye
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-30
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: kiran patel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
very good bus services to travel.
  • Posted on: 2018-04-30
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: kiran patel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
best bust to travel
  • Posted on: 2018-04-29
  • Depature: Sharonville, OH
  • Arrival: New York, NY
  • Name: Jacob Alonge
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Drivers should be more professional.
  • Posted on: 2018-04-26
  • Depature: Sharonville, OH
  • Arrival: New York, NY
  • Name: Joanne. Jules
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bathroom needs to be cleaner
  • Posted on: 2018-04-23
  • Depature: Lexington, KY
  • Arrival: New York, NY
  • Name: Madison Miller
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
This ride was on time. Bus was clean. It wasnít overpacked with people which meant I had my seat and the seat next to me was empty. Still a little uncomfortable.
  • Posted on: 2018-04-23
  • Depature: New York, NY
  • Arrival: Lexington, KY
  • Name: Madison Miller
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus smelled bad halfway through the trip. It was cramped and cold the whole drive. I usually have a much better experience with the bus. Our bus drove off from a break without a passenger in PA. The price normally makes up for it, but I wouldve paid for a plane ticket if I knew how bad it wouldíve been last night. We got home over an hour later than planned.
  • Posted on: 2018-04-21
  • Depature: Sharonville, OH
  • Arrival: New York, NY
  • Name: Wanetta
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus was super, clean. One passenger had loud music and the driver did not sddress this issue. Other than that, the trip was awesome!
  • Posted on: 2018-04-19
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: Andy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The diver is rude.
  • Posted on: 2018-04-06
  • Depature: Sharonville, OH
  • Arrival: New York, NY
  • Name: Awala Doris
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I am impressed
  • Posted on: 2018-03-30
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Cable Guess
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
It is always a nightmare riding ths bus but not so bad this time. Unfortunately it just attracts some of the worst people because the price point is really affordable. Will be riding again soon
  • Posted on: 2018-03-27
  • Depature: Lexington, KY
  • Arrival: New York, NY
  • Name: Armel Guenguere
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I recommend you to put hands sanitizer in the toilet of the bus.
  • Posted on: 2018-03-27
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Mia B
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Since I bought a round trip ticket, I will review both trips. On my way to NYC, I was very disappointed to see that we were more than 2 hours late for arrival. I missed a very important meeting and had to scramble to reschedule. From NYC to Cbus, we were very early, causing me to have to wait in the rain for a ride. I know that there is no exact time of arrival, but this was my first trip where the arrival time was significantly later than noted. Very annoying.
  • Posted on: 2018-03-27
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: David
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus is always late coming to pick ppl up from Ohio this is the third time it happened to me in a month and it makes to many unnecessary stops
  • Posted on: 2018-03-27
  • Depature: Sharonville, OH
  • Arrival: New York, NY
  • Name: Marie Tougouma
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-27
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: Markeisha
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-20
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Prince Bamfo
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-19
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: elizabeth
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-18
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: chris
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-16
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: Andrew
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
AHHHHHHHHHHHHHHHH H H H
  • Posted on: 2018-03-12
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Wendy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-11
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Elaine
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
bus was late but good
  • Posted on: 2018-03-10
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Adelade
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-09
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Joseph Andrusier
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-07
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Simon
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-07
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Adelade
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus broke down and we had to wait for an hour for another bus. This is the second time this has happened to me.
  • Posted on: 2018-03-07
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Tabatha Benjamin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Great and awesome experience. Very relaxed ride. Thank you so much.
  • Posted on: 2018-03-05
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Mary
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I am a regular customer for about five years now, nd the way some of ur staff talk to some of the Passengers are not good at all, some will be even yelling on u, thanks
  • Posted on: 2018-03-05
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Larry Evans
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The ride was going fine until I thought I was about to die, a tractor trailer jump in front of the bus, but the bus driver did good there was no injuries, I made to New York safe.
  • Posted on: 2018-03-02
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Natalaya yegizar
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Best service
  • Posted on: 2018-03-02
  • Depature: New York, NY
  • Arrival: Lexington, KY
  • Name: Xue zhen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-01
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Avril B King
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Driver #2 used his hand held cell phone from the beginning of his shift, despite the severe rainstorm. Keep bathroom clean and STOP discriminating against African Americans with seat assignments. Also, how can your staff assign separate seating of two cash paid tickets to a mother and a 1yr old baby
  • Posted on: 2018-03-01
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: Avril B King
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
My 8yr old grandson sat in seat 26, it rained throughout the trip, water leaked on him all night. Please keep the bathrooms clean and the smell down.
  • Posted on: 2018-02-27
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Abu
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Miss my bus can t reschedule ridiculus
  • Posted on: 2018-02-20
  • Depature: New York, NY
  • Arrival: Louisville, KY
  • Name: Carol
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus is always behind on schedule, at least one hour, from the NYC to the KY bound. The driver does not seem to care.
  • Posted on: 2018-02-16
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Brenda Goodwin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-13
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: Kristal Ilboudo
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Need tissue and sanitizer
  • Posted on: 2018-02-09
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Justin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus is late and driver is rude. Not to be racist or anything, but the driver needs to learn american manners. I am asian myself. I felt attacked and barked at.
  • Posted on: 2018-02-08
  • Depature: Lexington, KY
  • Arrival: New York, NY
  • Name: Diwakar Dhungel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Excellent service on time everytime
  • Posted on: 2018-02-08
  • Depature: New York, NY
  • Arrival: Lexington, KY
  • Name: Diwakar Dhungel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Yes good service, on time everytime
  • Posted on: 2018-02-07
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Ryan Miles
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
There has been a big improvement with the conditions of the bus as of late....
  • Posted on: 2018-02-05
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Sheryl Miller
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus was late. The people who takes the tickets when you aboard the bus was very rude. The bus was old need New buses.
  • Posted on: 2018-01-29
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Adelade
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-26
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Issiaka Doumbia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
On time like it
  • Posted on: 2018-01-25
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: ABDUL
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Sevare weather conditions bus didn't refund .Never took the bus .the company is not cooperating to issue a refund despite sevare weather in new York.
  • Posted on: 2018-01-20
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Ernest
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
So to weather conditions and road conditions everything went well. Thank you.
  • Posted on: 2018-01-19
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Stacey Babb
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-15
  • Depature: New York, NY
  • Arrival: Louisville, KY
  • Name: Priscilla Rosari
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-12
  • Depature: New York, NY
  • Arrival: Louisville, KY
  • Name: Brittany
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-12
  • Depature: Louisville, KY
  • Arrival: New York, NY
  • Name: Brittany
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-11
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Amanda Rivas
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Hand soap or sanitizer in the bathroom would be appreciated
  • Posted on: 2018-01-11
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Lorenzo
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
You need to teach your drivers more respect for people and be nice to your custumer
  • Posted on: 2018-01-09
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Zachary Tuchfeld
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-08
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Naiara
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-08
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Natalia falkowsk
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-08
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Shabrina gurayah
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I very disappointed the bus broke down in Pennsylvania and my son has to wait 4 hours for another bus to come get them, he is missing his class what an in convenience. Buses should be service prior to take passengers, also the fare got increase to 90 dollars from 60 this is just terrible. I always use goto bus but are very disappointed
  • Posted on: 2018-01-06
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Fernando
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-06
  • Depature: New York, NY
  • Arrival: Louisville, KY
  • Name: Kristen Vittitow
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
This time the bus was over 30 minutes late on departing from New York. But in the past it has been on time.
  • Posted on: 2018-01-06
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Amanda Rivas
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Every thing was great, we left and arrived on time. I was an easy ride.
  • Posted on: 2018-01-06
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Olubu ore
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-04
  • Depature: Sharonville, OH
  • Arrival: New York, NY
  • Name: ABDUL
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I didn't catch the bus I asked for a refund which your company isn't issuing new York has a snow storm warning I politely asked your customer representative to reschedule me which he refused If I can be compensated
  • Posted on: 2018-01-04
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: kiran patel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I AM VERY HAPPY WITH MY RIDE.
  • Posted on: 2018-01-03
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Elizabeth Swanso
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-03
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: Marygrace
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-03
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: David Koeneman
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-03
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Victoria Lama
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-02
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Cedric Easton
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
We had a safe ride. The driver and the gentlemen working the desk had good customer service. The bus could stand to be a bit more clean - there was a repulsive smell coming from the restroom.
  • Posted on: 2018-01-02
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Wendy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-02
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Kwesi
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
There was no heat in the bus so we had to get off the bus and wait
  • Posted on: 2017-12-31
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Pablo
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-31
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Prospero Santana
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I am currently in my trip. We 4 hours on road unstop. It's a too large time set.
  • Posted on: 2017-12-29
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: Dialloaminata26
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-29
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Kwesi
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-29
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: elizabeth Swanso
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-28
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Wendy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-26
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Roderick Jackson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Very nice ride, warm and comfy
  • Posted on: 2017-12-26
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Roderick Jackson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Very nice ride, warm and comfy
  • Posted on: 2017-12-26
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: kiran patel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
It was a wounder full ride.
  • Posted on: 2017-12-24
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Salomon
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-23
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Sunil sharma
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-23
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Victoria
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-22
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Sunil sharma
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-19
  • Depature: New York, NY
  • Arrival: Lexington, KY
  • Name: Hamzah
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Outlets not in every seat. The option to use the seat light should be available. There was left over trash. Which is very bad since the bus looks clean it just means itís not actually cl
  • Posted on: 2017-12-19
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Orbriany
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-16
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Jane McGinnis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Please let's try to make it smell better!
  • Posted on: 2017-12-16
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: Jane McGinnis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Let's try to make it smell better please!
  • Posted on: 2017-12-16
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Tiffany
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-14
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Natalia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-12
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Elhadji
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
This is the second time I am taking this bus. At each occasion the temperature inside has been an issue. It was too cold inside the bus at both occasions.
  • Posted on: 2017-12-11
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Gemma Cooper
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Not always are the buses untidy but the bathroom especially needs frequent cleaning. I also traveled from Columbus to New York and when the bus got to New York my suitcase was not within reach and the driver refused to open the opposite area to allow me 53 yrs old and an older man in his late 60s , to get our suitcases ( THAT WAS UN ACCEPTABLE) I have used your company now for many many years And will continue to do so however please do better for us (passengers). THANK YOU!
  • Posted on: 2017-12-10
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Scott
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
First time using this company for a trip to New York City from Columbus, Ohio and while I appreciated their prompt departure and arrival times, there are negative aspects. The guy behind me on first bus was drunk and reeked of liquor all night and argued with someone on his phone several times through the night and again first thing in the morning. Return bus was much nicer, quieter, and better smelling but had no toilet paper in bathroom. Customer service is horrible as employees have no friendliness and are rude. Bus drivers at both arrivals park, flip on the lights, and bark to get off the bus. Both terminal waiting rooms at Columbus and New York were dirty and bathrooms disgusting. If they would spend a little money on the appearance, seating, and bathrooms at the terminals, it would help company perception greatly. Also need to teach staff some customer service skills. A simple smile, thank you, and welcome to your destination would be nice rather than getting barked at and treated rudely.
  • Posted on: 2017-12-07
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Adelade
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus was new and clean
  • Posted on: 2017-12-05
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: Marygrace
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-05
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Marygrace
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-04
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Locksley Orr
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
This ride was very troubling. There seemed to be some kind of "stalling" happening & bus driver had to stop other than the usual stops. Also, bus driver was CLEARLY sleepy. He was @ one time looking @ cell phone not the road & obviously trying G to keep himself awake... NOT GOOD SAFETY PRACTICE. ALSO NON OF THE CELL PHONE CHARGERS WORKED!! Yet, a man had no trouble boarding the bus & selling earphones to passengers that were also inferior. A passenger also complained about back of bus being cold. PLEASE CONCENTRATE ON SAFETY & COMFORT. Finally, although the 2 passengers "were wrong" & got off bus too late for 15 minute break, the bus driver almost left them. This is the second time, I've been on the bus & bus driver has almost left passengers, after break. Perhaps, they should announce time @ beginning & when time to leave break stop facility. The bus # was Z009.
  • Posted on: 2017-12-01
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: Tim
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Good job overall
  • Posted on: 2017-11-30
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Adelade
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The back of the bus was so cold I told the driver but nothing was done and the bathroom smell so bad
  • Posted on: 2017-11-29
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: supraja thota
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The spring came out from the seat and it actually tore my pants. It was very uncomfortable as the spring was hurting me all the time. I had to put my jacket on the seat and sit on top of it.
  • Posted on: 2017-11-28
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Tori
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Well done
  • Posted on: 2017-11-27
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: natalia falkowsk
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-27
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Marygrace
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-27
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: Avril B King
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Segregation seating MUST stop NOW. Driver and staff reserves and hold special seats for friends and relatives despite senior passengers request. Keep the nasty bathroom clean always.
  • Posted on: 2017-11-26
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Nathan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-26
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Nathan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-26
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Braudelina
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Iíve been traveling since 2012 the only comment is the driver turn the heat on and it gets unbearable to be in the bus We have to always ask to turn it down a bit
  • Posted on: 2017-11-26
  • Depature: Sharonville, OH
  • Arrival: New York, NY
  • Name: Zachary Palmer
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-26
  • Depature: New York, NY
  • Arrival: Lexington, KY
  • Name: Maeson Nolan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus is very nice but when riding for 12 hours, the bus will be 100% filled and there are a couple stops along the way. People are rude getting onto the bus. People do not respect that if its 4 am and people are sleeping they will be loud. When the bus stops, all the lights turn on, waking everyone up. Overall, was not worth the money and would NOT recommend.
  • Posted on: 2017-11-26
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: ALECIA
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Pretty good
  • Posted on: 2017-11-26
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: Sayan manna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-25
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: Locksley Orr
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The jaguar service has shown improvement each time I use it. The price has also increased & I hope that doesn't continue "much" more although, it is still a deal. On this trip, for the first time ever, in 3 years that I've used the service, the bus was an hour late arriving to NY. Fortunately, it did not interfere with my plans, as the normal arrival time is 8am, which is early in most situations & we arrived safely, which is what matters most. Thank you for your service 🚌.
  • Posted on: 2017-11-24
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Vince Pachiano
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Easy peasy
  • Posted on: 2017-11-23
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Patrick Pierre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Customer representative allowed me to exchange an expired open ticket. Really appreciate the kindness. Thanks
  • Posted on: 2017-11-23
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: S.Babb
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-23
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Akshitha
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Should be more spacious
  • Posted on: 2017-11-19
  • Depature: Louisville, KY
  • Arrival: New York, NY
  • Name: Melissa
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
TOO EXPENSIVE NOW!!! Airplanes are much cheaper and more comfortable, clean and fast. No more
  • Posted on: 2017-11-18
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Natalia falkowsk
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-15
  • Depature: Lexington, KY
  • Arrival: New York, NY
  • Name: RAJNIKANT
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-12
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Lindiwei Farrow-
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-11
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Jasmine M
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-11
  • Depature: Lexington, KY
  • Arrival: New York, NY
  • Name: Brittany
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
We actually got to our destination faster than it said so I'm content.
  • Posted on: 2017-11-11
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: DL
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus from OH to NYC usb charger outlets did not work & wifi spotty. NY Bus station could use a good cleaning. Bus temperature cold felt like it had ac on for Oct? Driver for bus returning to OH rude to passenger needing bag space on bus.
  • Posted on: 2017-11-11
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Monica Danquah
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The drivers don't speak English and doesn't informed you most of the time when they stop. They also don't check to see if everyone is back on the bus when they do their one time stop for people to use the bathroom. The bus need signs that will tell people to use their inside voice when they are on their phones, or sign not to disturb.
  • Posted on: 2017-11-10
  • Depature: New York, NY
  • Arrival: Lexington, KY
  • Name: Rajnikant Gohil
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
First time rider. Will definitely consider riding by Jaguar Bus.
  • Posted on: 2017-11-10
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Harmony Becker
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-07
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: john Nortey
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-07
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Lindiwei
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-07
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Ceesay conteh
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus was an hour late!
  • Posted on: 2017-11-04
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: Erica ham
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-02
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Kayla
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I got to New York and back alive and on time. Can't ask for much more than that for $140. However the bus was really uncomfortable and cramped, mostly because of rude customers who lean their seats back all the way or think they deserve two seats to themselves.
  • Posted on: 2017-10-31
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Adelade
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-30
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Nadine Dorce Pie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-29
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Maryse
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Iíve taken jaguar many many times and have found it convenient and cost effective but this last trip was very disappointed to find my bus to New York would be leaving 40 minutes late with no explanation why. I have found jaguar in the past to always be extremely reliable so this concerns me for future trips. I hope this wonít be a pretty Belk going forward.
  • Posted on: 2017-10-28
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Nadine Force Pie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-28
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Nancy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
When I picked up my ticket at 59 canal street bus station the girl behind the window was very nice, polite and helpful. The bus station looks filthy. The bus looks unclean and the bus seats smelled. Someone should febreze the seats. The footrest was broken. However, we arrived twenty early at Ohio
  • Posted on: 2017-10-28
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Wesley
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-28
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Robert
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-26
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: CELESTE FELDER
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-24
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: oumar ba
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
why you reserve the front seats just for chinese people????you guys don't even reserve it for old people or people with kids....better correct it or you'll be on the news(sociaux media too)...people start complaining
  • Posted on: 2017-10-23
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Adelade
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-21
  • Depature: Lexington, KY
  • Arrival: New York, NY
  • Name: Seth Danquah
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Very good service
  • Posted on: 2017-10-21
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: RaeAnn
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-20
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Ernestwpantages
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Nice Ride thanks.
  • Posted on: 2017-10-18
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Larry Belcher Jr
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-16
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Natalia falkowsk
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-14
  • Depature: New York, NY
  • Arrival: Lexington, KY
  • Name: Gabriel Evans
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-14
  • Depature: Lexington, KY
  • Arrival: New York, NY
  • Name: Gabriel Evans
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-11
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Natalia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus came to get us an hour late and brought us to our destination two hours later than expected
  • Posted on: 2017-10-10
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Stacey bsbb
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-08
  • Depature: New York, NY
  • Arrival: Vandalia, OH
  • Name: Indira
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The individual lights didn't work none of the charging ports worked and the wifi didn't work
  • Posted on: 2017-10-07
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Adelade
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The driver did not check the bus to be sure that everyone was on. A stranger who was not on the bus from New York got on board and drove with us standing by the bathroom till we got to Columbus.
  • Posted on: 2017-10-04
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: nadine
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Yes for the price
  • Posted on: 2017-10-02
  • Depature: Sharonville, OH
  • Arrival: New York, NY
  • Name: Basiru
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The only thing I dislike about the trip is ..when it says leaving at 8:30 then do that ..please donít leave at 8:10 thatís not okay
  • Posted on: 2017-09-29
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: nadine
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Awesome ride and on time bus
  • Posted on: 2017-09-28
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Asad
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-27
  • Depature: Sharonville, OH
  • Arrival: New York, NY
  • Name: David
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Most horrible service information online is not corrected
  • Posted on: 2017-09-26
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Michael Franzoni
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-26
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Michael Franzoni
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-25
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Nergiz
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-25
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: Nneze
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-25
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: Norma
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Very friendly staff ...
  • Posted on: 2017-09-24
  • Depature: Louisville, KY
  • Arrival: New York, NY
  • Name: Massamba
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The staff is not nice at all they smoke on the bus and are very loud on occasion. They charged me 10 dollars for two small bags. Their customer service is terrible. Additionally, the bus does not stop where it was said to stop in Louisville!
  • Posted on: 2017-09-22
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: MOHAMED Sackor
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
You guys are amazing. I enjoying the trip and will definitely recommend your service to everyone. You are 100% more reliable than the government transportation.
  • Posted on: 2017-09-22
  • Depature: Springfield, OH
  • Arrival: New York, NY
  • Name: Rasheema
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-21
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Stacey babb
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Rescheduling policy should be flexible especially if the customer will use your bus company in the future.
  • Posted on: 2017-09-20
  • Depature: Sharonville, OH
  • Arrival: New York, NY
  • Name: Michele
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Overall, the process was exactly what a long bus ride should be. The bus is inexpensive, so it works. My only complaint was that the air conditioning was on so high that the bus was literally freezing. I was frozen for about 10 hours. Other than that, smooth sailing.
  • Posted on: 2017-09-19
  • Depature: Louisville, KY
  • Arrival: New York, NY
  • Name: Sheldon
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-19
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: kiran patel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I am very happy with my ride.
  • Posted on: 2017-09-19
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Amadou
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-18
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Adelade
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-18
  • Depature: Sharonville, OH
  • Arrival: New York, NY
  • Name: Alassane
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-16
  • Depature: New York, NY
  • Arrival: Vandalia, OH
  • Name: Chuma Akosa
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-15
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Wendy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-14
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: Joy Harris
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Punctuality has really improved over time. I use this service frequently due to family issues and it's a good value for the frequency with which I must travel. The prices have steadily gone up though and they're more pricey seasonally. Unexpected things can happen without notice, i.e. unscheduled stops picking up additional passengers, and this time, we had to change buses without notice after about 1.5 hours. No reason was given. The a/c was really cold in the original bus, but inside temperature, no matter what bus, is generally inconsistent. I've always arrived at my destination safely and either on time or early. So overall I'm glad Jaguar Bus Inc. is around.
  • Posted on: 2017-09-14
  • Depature: Louisville, KY
  • Arrival: New York, NY
  • Name: Christine
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Everything was fine it just got a little too cold on the bus
  • Posted on: 2017-09-13
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Amanda uglis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus was freezing ice cold everyone was bundled up and it was 80 degrees out other than that we made it on time
  • Posted on: 2017-09-13
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Anjalika gupta
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Filthy bathroom
  • Posted on: 2017-09-13
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Lunique
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
ONLY THE BATHROOM SMELL,
  • Posted on: 2017-09-11
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Jose
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-11
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Jose
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
No charging point in return bus :(
  • Posted on: 2017-09-11
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Adelade
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-09
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: derrick
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-09
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: David
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Tray tables our pockets on the neck of the seats would be very useful.
  • Posted on: 2017-09-08
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: Pete
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I think there should be schedule smoke break stops other then that the ride was smooth.
  • Posted on: 2017-09-08
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: Celice Miranda
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-06
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Gregory Kong
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-06
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Mbalamen heen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The trip was bad.2time's the bus got bad on the high way with out any notifications.so I'm not happy with this trip.I even have to pay a taxi out of my pocket.so who is going to pay back my money money I pay the taxi? Thank you and waiting to hear your response.Regards Mbalamen.
  • Posted on: 2017-09-05
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Rhonda Vivas
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The customer service people (from the girls at the front desk, to the drivers) are rude. They pretend to not speak English and the drivers seems to always be savings seats for people that arrive late. The first four rows of seats always seem to be reserved. For this attitude alone, I would pay more to go greyhound.
  • Posted on: 2017-09-05
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: Adya
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Overall good trip with jaguar bus.will again journey sep last week to NY. Thank you
  • Posted on: 2017-09-05
  • Depature: Sharonville, OH
  • Arrival: New York, NY
  • Name: Anurag
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Seats are ok.
  • Posted on: 2017-09-05
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Hulda Haughton
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I was bitten by bed bugs and the driver was very disrespect in the tone in which he spoke to me.
  • Posted on: 2017-09-03
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Mbalamen heen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-02
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: JOY
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
This transportation continues to be a good value which I'd recommend with qualifiers. I remember the days when it was $50 per trip instead of $80 so I miss that. It would be nice if we had a common language; our driver did a lot of shouting in Chinese which only the Chinese passengers could understand. The shouting was unusual and jolting to those of us who didn't understand; it's a little scarey the speeds at which the bus travels especially in the dark around the Allegheny mountain curves; overhead lighting is never available, so reading a book or knitting during an 11-hr trip are not options. Also, it rained during this trip and there was some sort of water leak in the under-carriage, leaving my bag soaked and the files and books within, damaged. I've had much better experiences on GotoBus and assume some of this was a "fluke".
  • Posted on: 2017-09-01
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Rishi Anurag
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-31
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Stacey Babb
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-30
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Inna Tsyrlin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus driver was very loud and talked the whole ride through. The bus was an hour late to scheduled arrival time
  • Posted on: 2017-08-30
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: Pedro acosta
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-29
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Gregory Kong
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-29
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Numasta
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-29
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Baiden
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-28
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: kiran patel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I am happy with my ride.
  • Posted on: 2017-08-28
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Gabriel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Great service. Fast, comfortable and safe.
  • Posted on: 2017-08-27
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Marie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-27
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: nadine
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-25
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: john Nortey
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-25
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: john Nortey
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-25
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Urmi Chhapia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-24
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Julia Herb
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-24
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Siva Mantena
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus is good but was late by 45 minutes.
  • Posted on: 2017-08-24
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Alfonso Depiano
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Was only 2 scheduled pick up ended up being about 5. The people on the bus are rude and disgusting . Falso advertising as well insinuating there were only two stops. Will NEVER ride a bus with your company EVER.
  • Posted on: 2017-08-23
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Tyler
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-23
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: Levi Kurinsky
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-22
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Tyler
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-22
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Allison Thorsen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
It was a little late getting into the city, other than that as expected
  • Posted on: 2017-08-21
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: Lance Sherriff
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Please could you consider refunding myself for the trip I could not make due to your company only accepting the credit card details, and a staff member of yours calling me, 30 minutes before departure. I am on a farm and it takes me longer than 30 minutes to travel to the bus stop in Dayton OH. And so it was impossible for me to make that bus trip! This was your negligence, not mine!
  • Posted on: 2017-08-21
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Muhammad Rana
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-20
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Numasta
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-20
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Numasta
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-20
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Wendy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-19
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: F. Oba
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
If the seats were a bit more comfortable, this could easily be a top notch bus service. The punctuality is awesome, the bus is fairly clean. The toilet could be cleaner. By far the biggest issue is the lack of comfort of the seats.
  • Posted on: 2017-08-19
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Anirban
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Economic and punctual
  • Posted on: 2017-08-19
  • Depature: New York, NY
  • Arrival: Louisville, KY
  • Name: Sofia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The last pilot does not turn on the air conditioning is too hot and smell so bad
  • Posted on: 2017-08-18
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: john Nortey
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-17
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Shawn John
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bathroom door was broken and swinging open all night emitting foul air into passenger area. Driver and staff were aware but made no attempt to fix. Passengers were constantly closing it. That was bus leaving at 10 pm we'd 8/16 from Ny to Dayton
  • Posted on: 2017-08-17
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Mariama jallow
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-16
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Kseniya Palmer
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-16
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: pejman
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
If you could serve water in the bus, it would be great because in a long trips over 10 hours, it is really necessary.
  • Posted on: 2017-08-15
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Rina
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus driver wasn't helpful. He said to me: I can tell you aren't nice. He also called me angry and mental when I told him it's inappropriate to call a customer not nice. Totally messed up my experience.
  • Posted on: 2017-08-14
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Anirban
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
They make inside freezing cold! It's too uncomfortable
  • Posted on: 2017-08-14
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Anirban
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
They make inside freezing cold! It's too uncomfortable
  • Posted on: 2017-08-14
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Anirban
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
They make inside freezing cold! It's too uncomfortable
  • Posted on: 2017-08-14
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Anirban
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
They make inside freezing cold! It's too uncomfortable
  • Posted on: 2017-08-14
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Anirban
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
They make inside freezing cold! It's too uncomfortable
  • Posted on: 2017-08-14
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Anirban
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
They make inside freezing cold! It's too uncomfortable
  • Posted on: 2017-08-14
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Willie brown jr
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
New bus Z002 beautiful thank you
  • Posted on: 2017-08-11
  • Depature: New York, NY
  • Arrival: Lexington, KY
  • Name: Randy Sharpe
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-10
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Katherine
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Like the WiFi, one bus outlet didn't work; another didn't have outlet (but had USB port). Thanks!
  • Posted on: 2017-08-10
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Caroline Standoh
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-10
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Caroline Standoh
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-10
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Jase
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus drive was ruff with lots of stops along the way. The bus driver pulled over on the highway to yell at someone for pushing the emergency assistant button by accident in an attempt to turn on the light switch over head. That is very unprofessional of the driver. He also had the AC on extreme cold and then shut it off and then the cabin became too hot for the last 3 hours of the ride.
  • Posted on: 2017-08-10
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: JASE
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
This trip was much better than others in the past. The bus left right on time and did not have too much issues. The bathroom smells and still needs some work keep those smells absent from the cabin.
  • Posted on: 2017-08-09
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: JOY HARRIS
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The ride is crowded, uncomfortable,long and dark (no overhead lights), air systems inconsistent, but it always gets me to my destination safely, ahead of time, and is a good value.
  • Posted on: 2017-08-09
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Wendy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
No cell charger
  • Posted on: 2017-08-09
  • Depature: Sharonville, OH
  • Arrival: New York, NY
  • Name: Lasha Mermanishv
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-08
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Mairelis De Luna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-08
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Mairelis De Luna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-08
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Mairelis De Luna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-08
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Mairelis De Luna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-08
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Mairelis De Luna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-07
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Anirban
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Good
  • Posted on: 2017-08-07
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Anirban
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Good
  • Posted on: 2017-08-07
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Anirban Talukder
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
They are economic and punctual
  • Posted on: 2017-08-07
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Wendy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-07
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: Beverly
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus pulled into Dayton exactly at 9:00. The driver was respectful, and the bus smelled clean. The bathroom did not stink.
  • Posted on: 2017-08-06
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Jesus
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Good service.
  • Posted on: 2017-08-06
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Papa
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bad experience will never recommend to someone.
  • Posted on: 2017-08-05
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Anirban Talukder
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
They are really good and economic
  • Posted on: 2017-08-05
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Gaven Hale
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The driver of the bus did not speak much english throughout the trip. This left me feeling uncomfortable due to the fact that something could happen at any time and the communication would be lacking.
  • Posted on: 2017-08-05
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Mbalamen heen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-05
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Kim glasee
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
There were two driver's the first driver was polite the second driver is eating nuts and talking very loud on the phone keeping everyone awake
  • Posted on: 2017-08-04
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: Locksley Orr
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus ride was comfortable. Both drivers nice. First driver more than second. Second driver drove very well through heavy rain & fog.
  • Posted on: 2017-08-03
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Mustafa mohammed
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-02
  • Depature: Vandalia, OH
  • Arrival: New York, NY
  • Name: Jody
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-02
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: Lunique
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
everything ok , its only the restroom stink , we need to do something about it, anytime someone open the restroom door, the smell come out .
  • Posted on: 2017-08-01
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Kevin Bergen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
1 hour late departure Columbus to NYC with same late arrival, leg room is tight if taller than 5'8". Drivers very competent, just not much communication, would use again as long as prices don't go above $80
  • Posted on: 2017-08-01
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Angie obas
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-01
  • Depature: New York, NY
  • Arrival: Springfield, OH
  • Name: Sheema
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-31
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Bala
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Good service
  • Posted on: 2017-07-31
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Bala
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The passengers were talking loudly till 3 am in the morning including the driver in very loud voice. Didnt get sleep at all. It was very stressful journey
  • Posted on: 2017-07-31
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Wendy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
the person seating beside me was taking extra space .. legs wide open
  • Posted on: 2017-07-31
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Brittany Boateng
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-31
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: kiran patel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
good to ride
  • Posted on: 2017-07-31
  • Depature: New York, NY
  • Arrival: Lexington, KY
  • Name: Ravi Pathak
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Great service !!
  • Posted on: 2017-07-31
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: kiran patel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I am very to ride.
  • Posted on: 2017-07-31
  • Depature: Lexington, KY
  • Arrival: New York, NY
  • Name: Ravi pathak
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Great service !
  • Posted on: 2017-07-31
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Mariama
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-30
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Harmony Becker
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
There was no toilet paper in the bathroom!
  • Posted on: 2017-07-30
  • Depature: Louisville, KY
  • Arrival: New York, NY
  • Name: Jay
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
This is the worst experience i ever have this bus.., the bathroom and the bus don't flush . It mean if someone take a number it doesn't go down. No toilet paper and th e toilet. I left at 7pm the bus driver never even stop for rest stop for any customer go get coffee., or get something to eat . One kids and the bus was crying to get something at the restroom. The bus driver for 13hrs none stop, witha toilet doesn't flush when someone take a number 2 plus don't stop for rest stop for none to get something to eat not even for 5 min. I also let consumer afraid know about it and also facebook and Channel 9 ,7 , 11 this is the wrost service . Buy law it is legal to drive for 13 straight with out no rest stop. Not even for customers and the bus. Please don't ever take a chinese bus or gotobus company again
  • Posted on: 2017-07-29
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Crystal evelyn
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
My ride was awfull because the 6 ppl who sat behind me brought beer on the bus n dranked it. Beer bottles was on the floor and they spilled some they was loud rapping carrying on then they went to sip. My diaper bag n stuff was on the floor my child's coat also got soaked with the beer on the floor and that pissed me off other than them the bus service was great. I want the drivers to walk thru and look at the people after the rest stop to make sure no alcohol or anything gets on the bus. I like taking trips on this bus service and don't want to stop because of a few people acting ridiculous. That's all thank you.
  • Posted on: 2017-07-28
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: Mayes
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-27
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Rendulph
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
using the bus from NY TO OH was good
  • Posted on: 2017-07-26
  • Depature: New York, NY
  • Arrival: Louisville, KY
  • Name: Otilia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
They nice company said that we arrived at 10:45 but they end up arriving at 11:45 an hour later, they should' let us know because I got there late for my work
  • Posted on: 2017-07-23
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Griffin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-23
  • Depature: New York, NY
  • Arrival: Louisville, KY
  • Name: Jay
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The driver only stop 1 reststop we left anf carnal street nyc 9pm he finialy stop for a reststop at 1pm there is no tissue and the bus bathroom which was suck however the bathroom is cleaning the bad thing is if you take a number 2 it doesn't flourished . Which crazy i have to hold my pee and a number 2 for 6 hr i also him over and over please stop for a reststop he never did he finialy stop 1 times at 1sm there should have more reststop because we can used the restroom here he claim he didn't speak English he say take it with the company he is only the driver. I will make sure this go to Facebook the service is bad .
  • Posted on: 2017-07-20
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Ann Ballantyne
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The air conditioning was far too cold. Many passengers commented on this to the driver and he said it was broken. Despite wearing a jacket I was deeply chilled and miserable by the time we reached Columbus. NB date of travel was 18th July not 20th.
  • Posted on: 2017-07-20
  • Depature: New York, NY
  • Arrival: Lexington, KY
  • Name: Yu Lin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Used to be 80 dollars and 10 dollar off promo. Now 90 dollars and no discount for new york to Lexington. make me want to consider greyhound
  • Posted on: 2017-07-20
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Lynn
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
This was my first time, and I was pleased.
  • Posted on: 2017-07-19
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Wendy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-19
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Onyemobi Anyiwo
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-19
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Adelade. Boateng
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bathroom smells very bad
  • Posted on: 2017-07-18
  • Depature: New York, NY
  • Arrival: Louisville, KY
  • Name: Paula Broadwater
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The ride was exceptionally fast. The drivers were courteous. The seats are close together with very little leg room. I'm 5'4" and I was barely comfortable.
  • Posted on: 2017-07-18
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Candace Boahene
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-18
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Candace Boahene
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Overall, it was a great ride. Please clean bathroom thoroughly.
  • Posted on: 2017-07-17
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Moataz
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-17
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Violeta
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-16
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Wendy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-16
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Adelade boateng
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The fare is too much everybody was complaining.
  • Posted on: 2017-07-14
  • Depature: New York, NY
  • Arrival: Louisville, KY
  • Name: Catrina Ayala
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-14
  • Depature: Louisville, KY
  • Arrival: New York, NY
  • Name: Catrina Ayala
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus drivers where all great! The bus itself is what needs work. The bathroom was disgusting as the toilet was not emptied and was practically overflowing with urine. Due to the lack of keeping it clean the bus had a foul smell of urine. The seats are small and uncomfortable. Not ideal for long distance trips.
  • Posted on: 2017-07-12
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Jessica Morrow
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
No air conditioning in the back of the bus....no one in assigned seats driver didn't wanna help me to accommodate two seats together so me and my 4 year old son could sit together even tho our seat numbers on our tickets were together he replied just sit anywhere
  • Posted on: 2017-07-12
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Jessica
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
please get better with keeping it clean
  • Posted on: 2017-07-11
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Justin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Left 30 minutes late due to overbooking. Not all seats chargers were working- some none, others only one of the two. The first driver was very rude, slapping peoples phones down and yelling. Also, there is a $10 charge now for only one of the stops on the whole route (Cincinnati), which is mine. Better off (and now cheaper) to fly. I will really have to consider whether to use your service again.
  • Posted on: 2017-07-11
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Locksley D Orr
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
It was only a few wks ago tht I used your bus Svc., whch was already showing improvement. Last night shows evn more & the above survey reflects that. My only & most important "concern" is about the FAST driving that mks myself & many customers nervous. Although, your busses are puctual, it feels unsafe.
  • Posted on: 2017-07-10
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Janei cooper
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-09
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Prince Bamfo
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Very punctual with timing. Best bus I have taken so far.
  • Posted on: 2017-07-09
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Glenn
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus was very late and it was confusing boarding. The seats are very uncomfortable. Get new and more roomier busses.
  • Posted on: 2017-07-07
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Kaya
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-07
  • Depature: Louisville, KY
  • Arrival: New York, NY
  • Name: MD SARFUZ ZAMAN
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-07
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Justin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-07
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Jason
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-07
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Gregorio Rosario
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus didn't stop at my bus stop in Dayton and took me all the way to Cincinnati. I am ver upset.
  • Posted on: 2017-07-07
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Brittany
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-06
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Simon
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bathroom door at the back was bad and kept opening,and was smelling soo bad at the back seats. You need to get somebody to check there and make sure it's clean.
  • Posted on: 2017-07-06
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Jessica
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
why is it so stink come on you guys have to get better with cleanliness
  • Posted on: 2017-07-05
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Jason
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-05
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Shahrzad Shams
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-05
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Mushtaq chohan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Good service
  • Posted on: 2017-07-04
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Jason
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-04
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Jason
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-04
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Achal Jain
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The wifi doesn't works, mobile charging spot was apso not working and there was no one to listen. Also there is no partition between seats so it makes the ride very uncomfortable.
  • Posted on: 2017-07-04
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Jared Robinson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-04
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: Jared Robinson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus driver was very rude and almost didn't let me on the bus. I bought my ticket in advance and printed it off like the website said like I always do and he was giving me a hard time saying I needed to pay in cash.
  • Posted on: 2017-07-03
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Ashia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-03
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: christina
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-03
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: Locksley D Orr
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
For a no frills bus trip, I can't reeeeally complain. I hv been using your service for about 3years & it has improved. Keep up the good work & improve more! I must say that some of your drivers could be friendlier. This is after all a "hospitality" business. But, I must admit some have improved, also. Thank you. Please keep improving. The improvements are appreciated.
  • Posted on: 2017-07-03
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: nora
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-03
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: D-Auna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-03
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: D-Auna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The ride was clean and fast
  • Posted on: 2017-07-02
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: John Nortey
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus fare to Columbus Ohio is too much compaired to the other states. Why
  • Posted on: 2017-07-02
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Toya Turner
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-01
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Paige
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The first driver drove recklessly for the first 5 hours of being on the bus. He sped passed numerous trucks and cars, and caused everyone to feel unsafe. At our rest stop, he almost left three people because he didn't take a head count before leaving and overall he seemed to be on edge the entire trip. I have used GoToBus numerous times, and after last night, I don't think I would ever reccomend it to a friend.
  • Posted on: 2017-07-01
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Wendy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-01
  • Depature: Sharonville, OH
  • Arrival: New York, NY
  • Name: Princess
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
It took forever to get a response from them I miss 2 buss
  • Posted on: 2017-06-30
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Clova
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Will always ride gotobus.com
  • Posted on: 2017-06-30
  • Depature: Sharonville, OH
  • Arrival: New York, NY
  • Name: Alixia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The wifi was not working and the driver did not turn on the AC
  • Posted on: 2017-06-30
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Wendy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Don't smoke and when people do and come in smelling like that....i get a headache.
  • Posted on: 2017-06-30
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Wendy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-30
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Wendy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-30
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Wendy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-28
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: Victoria
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
no wifi. not as promised.
  • Posted on: 2017-06-28
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Joan layne
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The stench from the bathroom from the time you board is disgusting. Very unpleasant.
  • Posted on: 2017-06-27
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Emily Riggins
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus went so fast at time that I felt very unsafe
  • Posted on: 2017-06-27
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Lakeisha Mundy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Was a Great Trip !!
  • Posted on: 2017-06-27
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: David
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I bought the ticket and when I got to boarding point was told I picked a wrong date every attemp to change it was met with cancelled calls so ended up buying another ticket to travel on an empty bus. Customer service is so bad.
  • Posted on: 2017-06-26
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: Kali
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-26
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Chris
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Do you ever clean the bathrooms?
  • Posted on: 2017-06-26
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Cliff Mason
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus was clean. The drivers were on time and drove responsibly. The bus was as comfortable as you could get being a bus. Several USB charging ports were broken which led many passengers unable to charge phones or other devices. However, this bus ride was smooth and makes me want to use the bus company again in the future.
  • Posted on: 2017-06-25
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: Joy Harris
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I've always felt the Gotobus experience to be a good value. I use this form of transportation alot, cause I have elderly parents who need my attention. I live in New York and they live in Ohio. I'm dismayed by the rising cost and the loss of frequent-traveler "PERCs". I'll never earn enough for a free trip because the points are based on the current rate. Also, there are moments when I feel unsafe as the driver "flies" around the curves of the Allegheny mountains. I know I'm supposed to be asleep, but I'm not. There's no opportunity for overhead lights (I'd like to read or knit) cause I'm in the "black". Bottom line, I've always arrived safe and mostly on time. I'd suggest you work hard to give meaningful rewards to frequent travelers, rather than increased costs.
  • Posted on: 2017-06-24
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Vince
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Always appreciate when the bus is exactly on time. There was a funky smell on board
  • Posted on: 2017-06-23
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Chris
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
There was trash in my seat and the driver kept stopping and then wouldnt say why. We ended up in New York 3 hours later than our original ETA and there was very little traffic.
  • Posted on: 2017-06-22
  • Depature: New York, NY
  • Arrival: Louisville, KY
  • Name: Beatriz Navarro
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I was unable to get to my destination due to bus malfunctions and have yet to get a refund I was supposed to be getting.
  • Posted on: 2017-06-21
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Anthony
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Has to do better in communications other than that .yes i would recommend a friend
  • Posted on: 2017-06-20
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Victoria
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus drivers should use the WAZE app on their mobile phone. We got stuck in a huge traffic backup that could have been avoided if the driver was using WAZE
  • Posted on: 2017-06-19
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Deborah Randall
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Passengers talking loudly on cell phone late in the night for long periods
  • Posted on: 2017-06-16
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Rakibul
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-13
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: John Nortey
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Johnnortey52@gmail.com
  • Posted on: 2017-06-13
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Lata
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-13
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Ramesh
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-12
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Suparaja thota
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-12
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: abdallah
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
the costumer service in new york are very disrispercting costumers i had an terable experience with the of the ladys
  • Posted on: 2017-06-11
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Romena
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-11
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Stephanie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-10
  • Depature: Sharonville, OH
  • Arrival: New York, NY
  • Name: Barbara Benton
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Uneventful trip. Was able to use wifi.
  • Posted on: 2017-06-10
  • Depature: Sharonville, OH
  • Arrival: New York, NY
  • Name: Anthony OLOJEDE
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
You could improve communication skills of Drivers.
  • Posted on: 2017-06-10
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Taylor Plas
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-08
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: Abduaziz
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-08
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Clifton Pierce
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Smelled like urine and the floor was sticky.
  • Posted on: 2017-06-06
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: Barbara Benton
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Power outlets were working this trip! Noticed the Vandalia OH passengers brought a lot of luggage and boxes. Lucky some brought very little luggage
  • Posted on: 2017-06-06
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Bharat
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Very much comfortable, I would highly recommend to all my friends..
  • Posted on: 2017-06-06
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Harika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
There is some smell all way the bus, how can people sleep of there is smell in that way. And we dont even find one pocket for the seat. How can a passenger catch all the items while sleeping.
  • Posted on: 2017-06-05
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: christina
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-05
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: Nneze
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-05
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Taylor
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus was freezing the point where when we stopped at a gas station everyone felt like they needed to buy a sweatshirt and the whole bus smelled like fish the entire way.
  • Posted on: 2017-06-04
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: aaron hogan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bathroom was full couldn't use the bathroom the toilet was filled to the top with poop really sad can't even pee cause someone didnt empty the tank so it stinks in there too
  • Posted on: 2017-06-03
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Nathan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
We arrived a little late but it was because the driver waited for some late passengers which I thought was the right decision. No complaints really. Thanks for the ride
  • Posted on: 2017-06-03
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: Robert Gerace
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
the biggest problem I had was the bathroom, and I'm sure you know why, and I'm sure you can't do very much about it; I thought I would just put in my two cents. Also, the shocks on the bus were definitely in need of adjustment
  • Posted on: 2017-06-02
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Tiffany Murray
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-02
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Tiffany Murray
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bathroom smelled so horrible that it burned my eyes and nostrils everyone someone opened the door.
  • Posted on: 2017-06-02
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: LeNora
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
No one helped riders with loading luggage. The bus was uncomfortably cold. Couldn't sleep because of the temperature.
  • Posted on: 2017-06-01
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: Mohammed
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Every time I decide to travel to East Coast cities, I always choose Jaguar Bus. They are always on time, always clean and it's definitely affordable. For the past three years, I have been using Jaguar Bus services and I can honestly say, I do not have a single complain about them.
  • Posted on: 2017-06-01
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: Andrey
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-01
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Andrey
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-31
  • Depature: New York, NY
  • Arrival: Lexington, KY
  • Name: Lindsey
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-31
  • Depature: Lexington, KY
  • Arrival: New York, NY
  • Name: Lindsey
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-31
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Adelade boateng
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-31
  • Depature: Sharonville, OH
  • Arrival: New York, NY
  • Name: Mame
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
To be honest guys the bus only problem it has is it smells really bad. That's not fair to pay your money and sit 9 or 10 hours in that smell. Please clean the bathroom very well or fix whatever you have fix in the bathroom that can make the smell go away. Remember health is number before anything. Please guys think about it.
  • Posted on: 2017-05-31
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Orbria
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-30
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Sarah
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-30
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Erin Stover
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-30
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Erin Stover
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-30
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Shanna Holder
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The Wi-Fi did not work please fix it
  • Posted on: 2017-05-30
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Shanna Holder
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The Wi-Fi did not work..please fix it!!
  • Posted on: 2017-05-29
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Neeladree Chakra
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus ran for hours without AC on and the driver had the fan turned on instead of AC all the way. When the driver was told of hot air, he turned off the fan too. The name of the driver was Chu Me (might be spelt differently). Miserable travel experience in the heat.
  • Posted on: 2017-05-28
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: Ramya
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-28
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Emily Riggins
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus startions bathroom was very dirty. The bus left a 9:45 when it was supposed to be at ten.
  • Posted on: 2017-05-27
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Keama garrett
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Rude bus driver
  • Posted on: 2017-05-26
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Adelade boateng
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-26
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Nathan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-26
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Emily
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus smelled like pee. No toilet paper. Drivers didn't yell at anyone and drove safely. Made good time. Charging USB ports only worked sometimes
  • Posted on: 2017-05-26
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Beverly
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-24
  • Depature: Sharonville, OH
  • Arrival: New York, NY
  • Name: paridhi
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-24
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: paridhi
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-24
  • Depature: Sharonville, OH
  • Arrival: New York, NY
  • Name: paridhi
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-24
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: paridhi
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-24
  • Depature: Sharonville, OH
  • Arrival: New York, NY
  • Name: Ramya
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
out of toilet paper
  • Posted on: 2017-05-24
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: Benjamin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Support on gotobus web was horrible. Seemed that the person on the other side was multitasking. Took them several minutes to give back simple replies. A simple question was easily one hour on chat. The phone numbers listed were a waste of time. Basically they lead you back to the website. (computerized no person) Had to drive to the bus depot here in Sharonville Ohio for help, but as usual they were playing cards and I had to wait till the hand was over before they even attempted to help me. Then the attitude was hurry up you're interrupting our card game. Clearly expressed frustration at being interrupted from the game.
  • Posted on: 2017-05-24
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Wenfan Chen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-23
  • Depature: Sharonville, OH
  • Arrival: New York, NY
  • Name: Leontine Ouedrao
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I like travel with Jaguar almost the time. However, my two last trips were very annoyed . The driver hurt someone's car and we stay around 4 hours in there. Also,the car condition was bad. Last, there was a serious lack of communication between staff and customers.
  • Posted on: 2017-05-23
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Lj Ch
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Pretty good time even though price is comparable to greyhound.
  • Posted on: 2017-05-23
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Orbria
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-22
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Yasir Ali
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bathroom needs to be changed! It was so old school. Maybe a new bus?
  • Posted on: 2017-05-22
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Gowtham Venkatra
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-22
  • Depature: New York, NY
  • Arrival: Louisville, KY
  • Name: SHIRINKUMAR D PA
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-20
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Rabiatou
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
With great driving skills and very poor customer service from the driver. I was concerned about the driver talking on his Bluetooth most of the time he was driving. They need to improve the care to the customers.
  • Posted on: 2017-05-19
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Anu Yadav
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-19
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Raihana
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Good timing!
  • Posted on: 2017-05-19
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Natalia Falkowsk
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bathroom makes the entire bus smell absolutely awful
  • Posted on: 2017-05-18
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: Dovid Zaetz
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-15
  • Depature: New York, NY
  • Arrival: Louisville, KY
  • Name: nick
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-15
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Pengzhu
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-15
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Avril B King
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The 2% passengers desegregation needs urgent improvement. Most blacks and others races are mostly seated at the back of the bus as asians and whites continues to be seated to the front of the bus. Bathroom is unhealthy, most smelly and unsanitary.
  • Posted on: 2017-05-15
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: colleen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-15
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: colleen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-15
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: Robyn Monk
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I like using your company, but the staff is rude and disrespectful to customers as well as their belongings.. Language barrier is an issue.
  • Posted on: 2017-05-14
  • Depature: Louisville, KY
  • Arrival: New York, NY
  • Name: Rachell
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-14
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Patrick Celestin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I like doing business with your company. I like the quick and efficient way of getting to my destination. Thanks!
  • Posted on: 2017-05-14
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Christopher
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-13
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Anirban
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I commute with Jaguar from NY to Ohio every week,twice! Once I faced an issue getting my e tickets, called customer care, couple of times but som customer care executives were asking me lots of irrelevant info, the I talked to "Roman"! He was nice and caring and helpful, he solved my problem within 2 minutes! Thanks Roman, I appreciate your quick response.
  • Posted on: 2017-05-12
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Tameishia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-11
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Alaya
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Did not enjoy this experience, some of the seats were double booked.Than later when it started to rain the roof started to leak from the emergency exit.
  • Posted on: 2017-05-09
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Natalia falkowsk
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus was extremely cold
  • Posted on: 2017-05-09
  • Depature: New York, NY
  • Arrival: Louisville, KY
  • Name: Safietou
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-09
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: Robyn Monk
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-08
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Zak Nur
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
There was feces in the bathroom located at the back of bus. Some of the charger ports are not funcional.
  • Posted on: 2017-05-08
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Sharon martin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Not bad at all👍🏾😀
  • Posted on: 2017-05-08
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Jay
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Anytime the toilet was opened, the whole bus smelled like pee. This made the almost 10hour trip miserable. The lady at the ticketing station at 59 canal is unbelievable rude and obnoxious!!
  • Posted on: 2017-05-06
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Nadine Jeanty
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bathroom smell horrible and it was nasty. Had to use restroom at 1st rest stop. Need to fix that.
  • Posted on: 2017-05-05
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Florine
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Appreciate the fact that when get to our destination safe but some times to early but still very satisfied
  • Posted on: 2017-05-05
  • Depature: Louisville, KY
  • Arrival: New York, NY
  • Name: Jennifer M Savin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-05
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: Marlayna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Right now we are stuck on the side of the highway. It seems like the bus ran out of gas, but no ones knows. We have stopped on the side of the highway 5-6 times now. I've never had an issue before , I'd just like to get to nyc safely and in time for my flight
  • Posted on: 2017-05-04
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Lavelle Hancock
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-04
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Tanzania Purcell
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-02
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Rina
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-26
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Tatyana
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-24
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Zachary Bazile
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-24
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Adelade boateng
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-23
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: John Nortey
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-23
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: john Nortey
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-22
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Nneze
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-21
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Laetitia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus was full but the ride was affordable and great!
  • Posted on: 2017-04-21
  • Depature: New York, NY
  • Arrival: Louisville, KY
  • Name: Tasha
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-20
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Tajuana
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bathroom reeked throughout the bus. There was no legroom. It starting raining on me. I had to open an umbrella to stop from getting wet. The most uncomfortable experience of my life.
  • Posted on: 2017-04-20
  • Depature: New York, NY
  • Arrival: Louisville, KY
  • Name: Jeffrey Wilson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus bathroom stink up bus. WiFi don't work small seats and it rained on the bus had to put up umbrella and seats were broken.god the smell was awful.
  • Posted on: 2017-04-19
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Oluwafemi
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-18
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Asia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-18
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: Aaron Chase
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-18
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Varun
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-18
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Varun
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-18
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Varun
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-18
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Varun
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-18
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Adelade boateng
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-18
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Malerie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-18
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Janades
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
When taking the buss for the first time on my way to Ohio, it had a real bad odor and even worst order in the bathroom every time someone will go in there I could smell pee all the way from my seat and I was in the middle of the buss, there was no tissue or hand sanitizer in there. The seats had a weird odor as well it was terrible so bad that I had a headache for most of my trip. My second trip on my way back to New York isn't going bad but there's still some odor on these seats,the air conditioner vent is messed up and the whole buss is literally complaining about how cold it is. I have a soar throats and a runny nose hopefully o don't get sick I have a few goes to go. Oh and another thing when boarding the buss I was one of the first people at the station so I was supposed to take the 10:30 buss but they told everyone that was there that they were supposed to take the 10:30 and there were so much people we didn't all fit people literally started fighting to get in the buss I feel like things should be more organized, don't tell people they are going to get on a certain buss is there's not enough space. I was supposed to get home at 7:30 now I can't with everything that happened and I had to take another buss someone was supposed to pick me up since I live all the way in the Bronx but now they can't since I'm getting there late and they have to make it to work on time and I wouldn't mind taking the train but I have 2 heavy bags and it's going to be very difficult for me to get back home. Honestly disappointed in the service and don't think I'll ride with jaguar again.
  • Posted on: 2017-04-17
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Ryan Strother
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The inside of the bus and rest room should be cleaner. There were a lot of unscheduled stops.
  • Posted on: 2017-04-17
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Margarita Atiles
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Electrical outlet to plug in phone was not working... inconvenience...
  • Posted on: 2017-04-16
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Ellinore Tamayo
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus stop from Dayton has no sign hence it is difficult for first time tourist to identify where the bus stops.
  • Posted on: 2017-04-15
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Jeanine
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The reason for the 2 stars is that the bus be so vrowded there be no space to move i feel like a crab in a net with millioms of other crabs but overall it was ok not the best but u get what u paid for
  • Posted on: 2017-04-14
  • Depature: Sharonville, OH
  • Arrival: New York, NY
  • Name: Nodirbek
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Very very bad smell from btroom
  • Posted on: 2017-04-12
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Janades Munoz
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-12
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Darlene Gray
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Some of the customers were taking up two seats and wouldn't move their items for others to sit down. These people were awake and refused to move their item. So I wonder if these persons paid for two seats or one.
  • Posted on: 2017-04-11
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Piedad Guallpa
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I'm not happy because the two times I traveled the bus had problems
  • Posted on: 2017-04-09
  • Depature: New York, NY
  • Arrival: Louisville, KY
  • Name: ninfa valera
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bathroom was dirty and didn't have toilet paper...
  • Posted on: 2017-04-09
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Barbara Stout
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The first bus driver was talking extremely loudly on his cell phone, so loud it was disturbing even six rows back.The second driver was rude and yelled at the passengers to turn off their cell phones (no one was talking audibly)and to "shut up" He was also smoking while he was driving. There were three random pick ups of single passengers after we left Columbus, all in very strange locations, off the main drag.We had been under the impression it was a non stop route from Columbus to NYC. The first half of the trip there was no heat. Second half of the trip the heat was on full blast and it was roasting.
  • Posted on: 2017-04-08
  • Depature: Sharonville, OH
  • Arrival: New York, NY
  • Name: Gias amin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-06
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Shanna Holder
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-05
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: Victoria
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Didn't board bus until 10:37. Bus was very cold. And packed and bathroom smelled horrible bedside that everything was fine. Just in case bring a blanket and pillow.
  • Posted on: 2017-04-05
  • Depature: Sharonville, OH
  • Arrival: New York, NY
  • Name: Victoria
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Nice
  • Posted on: 2017-04-05
  • Depature: Sharonville, OH
  • Arrival: New York, NY
  • Name: Victoria
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Only thing was a bother was the seats.. very uncomfortable & cold .
  • Posted on: 2017-04-03
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Lennox O Brummel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
When I call hours prior to boarding for a seat assignment and it's honored, your staff at the bus station has no right to change my priority seating to accommodate who she thinks should sit upfront. I'm a US VET and I have reasons for seating accommodations.
  • Posted on: 2017-04-02
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Cynthia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
This service was good. The office staff was fast and efficient and ended up bumping us to an earlier departure time.
  • Posted on: 2017-04-02
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Patrick Celestin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-31
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Awadelkarim M Mu
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
My only complaint is about the smell that come out of the rest room cuz it's so nasty and you can smell it even if you're out side of the bus
  • Posted on: 2017-03-31
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: STEPHANIE AZZOLI
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-30
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: Gurpreet singh
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-29
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: Gurpreet
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-28
  • Depature: Louisville, KY
  • Arrival: New York, NY
  • Name: Wendy Riley
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The problem I had was the bathroom was dirty and really smelled. I know your company can't help it but the customers on the bus are not clean.
  • Posted on: 2017-03-28
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: STEPHANIE AZZOLI
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-27
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Joyce
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
the worst experience ever. that cellphone number should be taken out or disconnected, because nobody answers the phone. i tried to get in contact with you people to inform them about been held up because of train construction and missed my bus, loosing my money, can't get a hold of nobody. shame. that's a reap off.
  • Posted on: 2017-03-27
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Ernest w. Pantag
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Thank you, ( Cha,Cha )
  • Posted on: 2017-03-26
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Briana
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-25
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Melody
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-25
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Joss Celestin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-23
  • Depature: Sharonville, OH
  • Arrival: New York, NY
  • Name: Barbara Benton
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Once again, many of the USB ports are busted. Really destroyed. It is as if they have been purposely broken. 11 hours of travel is too long to not have access to power. I find the ride too bouncy to sleep. Drivers were not noisy this trip. In the past they have talked LOUDLY on their headsets/phones much of the trip.
  • Posted on: 2017-03-21
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Marlier cyrielle
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-21
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Sam
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Was nice , I would suggest others.
  • Posted on: 2017-03-21
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Zachary Bazile
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-21
  • Depature: New York, NY
  • Arrival: Lexington, KY
  • Name: Samantha
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Seems sketchy but is definitely legit!
  • Posted on: 2017-03-21
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Melissa
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-21
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Melissa
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-20
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Andie Henry
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I have travelled on this bus quite frequently lately. For the most part it's fairly ok for the price. On more than one occasion though, the bus was very smelly. There was a stench coming from the toilet and it was more so bad for the passengers at the back. They are also abbey broken seat handles and some seats are reclined permanently which makes it difficult to get into the seats. Another issue I have encountered from the Columbus to New York route is that passengers who boarded the bus prior is occupying two seats or have their bag on a seat. Also I think toilet paper should be provided is there is a toilet on board. If these little issues are fixed I think the service would be enhanced tremendously.
  • Posted on: 2017-03-20
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Khani Anderson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Great service. ..on time.
  • Posted on: 2017-03-19
  • Depature: Sharonville, OH
  • Arrival: New York, NY
  • Name: Gias amin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-19
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Julia galasso
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-18
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Fanee Frederick
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Staff was very accommodating to your needs needs
  • Posted on: 2017-03-18
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: STEPHANIE
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-18
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: farouk
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
was an oka ride
  • Posted on: 2017-03-15
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: Brenda Edmondson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus departs and arrives on time. The drivers are professional and experienced. The bus is rather cold but the ride to New York City is quiet, smooth and timely.
  • Posted on: 2017-03-14
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Inna Tsyrlin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-14
  • Depature: Louisville, KY
  • Arrival: New York, NY
  • Name: Wendy Riley
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I will be taking your bus again next Thursday.
  • Posted on: 2017-03-14
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Natalia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-14
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Erin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-13
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Lystra prescott
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-12
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Michelle
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
We stopped for an hour the driver never said what was going on. We ended up having to changer buses for whatever reason. The new bus the driver couldn't even drive over 55 miles per hr not did the bus have heat. Instead of turn off the heat that was just blowing cold air he left it on.Several men asked him to turn it off he wouldn't. It was freezing on there. Worst experience ever.
  • Posted on: 2017-03-11
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Shannon Paige
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-10
  • Depature: Sharonville, OH
  • Arrival: New York, NY
  • Name: Gabriella
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-10
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Natalia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-06
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Jessica durazno
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Get fast and efficient. Will reccomend!!
  • Posted on: 2017-03-03
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Maria
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-28
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Christina
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I don't like that an announcement was not made when the bus arrived. We had to ask and staff was rude.
  • Posted on: 2017-02-25
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Ernrst w. Pantag
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Everything when well. Bus was an hour late from departing from NYC. Thanks
  • Posted on: 2017-02-23
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Salih abdelkader
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
You have the worst drivers unpolite drivers very rude drivers you're always fighting with the passenger. I hope you fix this problem
  • Posted on: 2017-02-21
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Joao Pedro
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-20
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: John Nortey
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-20
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: John Nortey
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-18
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Sajan Maharjan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
It was really quick and on time.
  • Posted on: 2017-02-17
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: JIAN WANG
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-17
  • Depature: Sharonville, OH
  • Arrival: New York, NY
  • Name: JIAN WANG
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-17
  • Depature: Sharonville, OH
  • Arrival: New York, NY
  • Name: chuck
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-17
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Adelade boateng
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bathroom is so bad
  • Posted on: 2017-02-16
  • Depature: New York, NY
  • Arrival: Louisville, KY
  • Name: Yakinah
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-15
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Avril B King
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Segregation continues with your seating arrangements. This MUST STOP IMMEDIATELY. Seats needs professional cleaning, there's a dirty smelly fabric/material odor coming from the seats. Bathroom is filthy.
  • Posted on: 2017-02-14
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Adelade Boateng
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-13
  • Depature: Sharonville, OH
  • Arrival: New York, NY
  • Name: Randal McClimans
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
It would have been nice to know the additional stops/times along the way to NYC.
  • Posted on: 2017-02-11
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Rajkumar
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Restroom was too stinky and it circulates last 4 rows in the backside of bus. Seats were too conjusted. If you are big and tall you will find it uncomfortable.
  • Posted on: 2017-02-10
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Brooke Elliott
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I would prefer to not be dropped off on the side of the road at 5am, with no place near by to wait inside. Not the best of experiences.
  • Posted on: 2017-02-10
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: STEPHANIE Azzoli
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Very cramped.
  • Posted on: 2017-02-09
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Amanda ba
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
economically efficient bus but there was a weird smell and the seats were very close together so it was quite uncomfortable
  • Posted on: 2017-02-09
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Pablo Velazquez
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Unfurtunality I missed my bus tonight, but is great to know you are always punctual
  • Posted on: 2017-02-08
  • Depature: Vandalia, OH
  • Arrival: New York, NY
  • Name: laxmi kant
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
It was wonderful and time saving
  • Posted on: 2017-02-06
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Pablo
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Great service and fast
  • Posted on: 2017-02-06
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Celia Inga
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
It was very cold in the bus the bus was late but made it early on time.
  • Posted on: 2017-02-06
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Sabrina
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-05
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Stephanie Azzoli
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Many outlets to charge phone were broken and no toilet paper in facility. Driver was very professional and got us to our destination quickly. I will refer Jaguar Bus to friends and I will ride again. Thank you.
  • Posted on: 2017-02-04
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Renelle
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
there were a strong odor from the bathroom that was really unbearable for a 11 hour ride.
  • Posted on: 2017-02-03
  • Depature: Lexington, KY
  • Arrival: New York, NY
  • Name: Cindy Hall
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Awesome I like it
  • Posted on: 2017-01-31
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Dora colletti
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-31
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Gaven Hale
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The boarding process could be a bit more friendlier and more smooth
  • Posted on: 2017-01-31
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Aditha Prakash
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-30
  • Depature: Sharonville, OH
  • Arrival: New York, NY
  • Name: Kamola Shermatov
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Prices are higher than usually.
  • Posted on: 2017-01-29
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: Ravi
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-29
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Ravi
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-28
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Ernestwpantages
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Shaa Shaa
  • Posted on: 2017-01-28
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: terina matthews
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-28
  • Depature: Sharonville, OH
  • Arrival: New York, NY
  • Name: joanne jules
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
needs to improvement the temperature of the bus. Bus was 90 degree and the driver was told but unable to help
  • Posted on: 2017-01-28
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Subuola Tope
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
It was a nice trip and I feel so much relax, peaceful, good driving, polite driver, but the toilet wasn't very hygienic. It needed to be taken care of prior to the trip
  • Posted on: 2017-01-26
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: David
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Drivers usually very rude, but for the price it's a good way to get around. Bus is very small but, for the price it is what it is.
  • Posted on: 2017-01-24
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Debra Guarracino
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-22
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: joanne jules
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-20
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Antonio montano
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Smell great
  • Posted on: 2017-01-20
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Ernest Pantages
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Thank you.
  • Posted on: 2017-01-20
  • Depature: Springfield, OH
  • Arrival: New York, NY
  • Name: Rasheema
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-18
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Adelade Boateng
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bathroom smelt so bad. Apart from that the driver drove well
  • Posted on: 2017-01-18
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: Avril B King
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Something MUST be done to the cleanliness of the bathroom. Once again, theirs never assigned seating traveling to NYC, and I love that, we learn much more about other cultures. Buses leaving NYC is ALWAYS segregated, Asians and whites have assigned seats to the front of the bus and Blacks are always seated at the back of the bus. No longer will I be assigned a set at the back of the bus by your employee. I'm always 2hrs on time, I've witnessed asians and whites arrived shortly before the bus leaves, purchase tickets in cash got on the bus and sat to the very front, and I'm seated in the segregated back,
  • Posted on: 2017-01-17
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Jun
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The driver dropped off people two times, one in Welling, one in buckeye lake on the way to Columbus. If it is okay, the drop off service should open to any rides instead of friends, right? I was refused by driver to drop off in New Jecey when ca me to New york.
  • Posted on: 2017-01-17
  • Depature: Sharonville, OH
  • Arrival: New York, NY
  • Name: Gias Amin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus stopped on the highway , mechanical issue
  • Posted on: 2017-01-16
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: Renelle
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The staff have work on their customer services and friendliness. they have to check the bathroom condition prior to the next trip. The bus smelled bad
  • Posted on: 2017-01-14
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: Gias
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Very cold, no heat
  • Posted on: 2017-01-14
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Adelade Boateng
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Great drivers
  • Posted on: 2017-01-09
  • Depature: Louisville, KY
  • Arrival: New York, NY
  • Name: Felix RodrŪguez
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-09
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Priscilla Corona
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The lady at the bus stop was extremely rude and unprofessional. We ended up buying another ticket from another bus company.
  • Posted on: 2017-01-09
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Stephen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Pretty solid surprisingly. Only two complaints are temperature and comfort and its a bus my guys gotta expect that. Other than that took bus from Ohio to New York. Stopped at a rest stop in pittsburgh for waters etc.
  • Posted on: 2017-01-05
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: Yesly
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Easy and fast service
  • Posted on: 2017-01-05
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Maria Androulaka
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-04
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: Avinash
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The AC outlet was stuck and I could not close the outlet and had to sit under direct AC air for the entire trip and the drivers are very very rude.
  • Posted on: 2017-01-04
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Bamba
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bathroom must be clean .Thank you
  • Posted on: 2017-01-03
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Mohit
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-03
  • Depature: Louisville, KY
  • Arrival: New York, NY
  • Name: Ansel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-03
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: chris
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-02
  • Depature: Sharonville, OH
  • Arrival: New York, NY
  • Name: Gias
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Okay
  • Posted on: 2017-01-02
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: FARIHA
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-02
  • Depature: New York, NY
  • Arrival: Louisville, KY
  • Name: MIRZA TANZEEL
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Washrooms are seriously dirty and there was no toilet paper and sanitizer. Drivers are not friendly and non-cooperative.
  • Posted on: 2017-01-02
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Jocelyn Estrella
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
AWESOME! RIDE THANK YOU
  • Posted on: 2017-01-02
  • Depature: Sharonville, OH
  • Arrival: New York, NY
  • Name: Sheila
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
It's been 5 years since I have been taking this bus, but yesterday it was just too crazy for me the driver kept on yelling and hitting his window the whole time. It was very scary, and he was speaking to himself the whole time and fussing with himself, then he blasting the heat, I was so suffocated. Everyone was complaining about the heat because it was too hot, I know it's cold outside but still not a reason to make people sweat.
  • Posted on: 2017-01-02
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Roberto Guarraci
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus was to leave Columbus,Ohio at 10:20 PM. We left about an hour later. The bus broke down on the freeway about 4 hours out of NYC. Our original arrival time was for 7:30 AM and we arrived at about 1:30 PM. That's a 5 hour delay !!! My name is Debra Guarracino. I am writing for my son Roberto Guarracino. I made the tickets for him and his girlfriend. Needless to say...they were not happy.
  • Posted on: 2017-01-02
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Q
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-01
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Robert Roman
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I took the 10PM bus to Columbus Friday night. Your drivers often talk on the phone, which is useful to keep them awake and focused. But the driver for the leg of the trip between NYC and New Stanton, Pennsylvania, was screaming on his phone for 5 hours. It was uncomfortable and unprofessional.
  • Posted on: 2016-12-31
  • Depature: Sharonville, OH
  • Arrival: New York, NY
  • Name: Sidney Tencza
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Good, cheap option. The bus smelt awful even before we got on. Everything was very worn-down, but nothing was sticky. The chargers didn't work in my seats or the seats surrounding my area. The bus left on time; however it arrived an hour late to the destination even though we didn't hit any traffic or bad weather on the way there. Overall, for cheap travel in the US, you are getting what you paid for.
  • Posted on: 2016-12-31
  • Depature: Louisville, KY
  • Arrival: New York, NY
  • Name: Robin Taylor
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I'm still on my trip. The bus ALWAYS STINIS, I'm uncomfortable, and I can't understand the driver, but my trip is $80, I don't expect the Hilton. But the smell makes me want to vomit
  • Posted on: 2016-12-31
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Ibrahim
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Why my round trip was 140 this time ??
  • Posted on: 2016-12-30
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: ava stewart
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-30
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: Gias
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Very cold, no heat
  • Posted on: 2016-12-29
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Natasha
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-28
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Margaret Thomas
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-27
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Zlata Bogin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Time yourself for the break periods! You get a 15min break and that's it, this girl sitting next to me didn't come back in time and they LEFT her there like at a rest area with all her belongings in the bus. I'm extremely worried for her and I hope she gets to Cincinnati safe.
  • Posted on: 2016-12-26
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: Avril B King
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
It's obvious. Why do I and all other African Americans are always seated at the back of the bus, behind Asians, Whites. This is segregated seating. I will report this to Consume Protection for further investigation.
  • Posted on: 2016-12-25
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Mohamed hafez
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
thes god travel jaguar Bus and god Time thank you
  • Posted on: 2016-12-24
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Richard Gogoua
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-24
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Chris Hedge
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Check-in was rather stressful, but no complaints about the service. There was some grime stuck on the air vent below my seat. The wifi was a pleasant surprise, and overall I am satisfied with how much I paid for the trip. Keep it up. I will come again.
  • Posted on: 2016-12-23
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: Frank Fortino
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Great driver and staff. No doubt. They should get a raise! The bus had a busted window in the back, and it was letting freezing air in. Everyone on the bus had their hats and jackets on. Also, it would be beyond amazing if the bus had a final stop at Penn Station. I mean, I get it's a bus to China Town, but the only thing around is the Subway which is a little confusing for non-New Yorkers.
  • Posted on: 2016-12-23
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Trevor Lewis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Decent trip
  • Posted on: 2016-12-23
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Trevor Lewis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Journey was pleasant. Only concern was that during boarding it was difficult to understand where the bus was going to stop.
  • Posted on: 2016-12-21
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Lindsey
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-20
  • Depature: New York, NY
  • Arrival: Louisville, KY
  • Name: Felix A.Rodrigue
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-19
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Vince
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-19
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Vince
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-16
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Tony Ma
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
thank you for the ride
  • Posted on: 2016-12-16
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Nancy Peng
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
pleasant trip
  • Posted on: 2016-12-16
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Guedio Cisse
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-16
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Zomokaba Tandiog
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-15
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Zlata Bogin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus was late but only due to traffic other than that very fast transportation.
  • Posted on: 2016-12-14
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: Sneha
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-14
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Sneha
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-13
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Natalia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
It was very cramped. The wifi did not work, nor did the power outlets
  • Posted on: 2016-12-13
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: Barbara Benton
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus was unbelievably hot. The heat source is low against the wall and could melt luggage. The driver seemed totally unaware of the discomfort of passengers.
  • Posted on: 2016-12-12
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Errol Richardson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-09
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Bhuvana
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
No cleanliness... made very uncomfortable to travel
  • Posted on: 2016-12-07
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: John Nortey
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-07
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: John Nortey
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-05
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Jackie b
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-04
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Sudheer koppu
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Good
  • Posted on: 2016-12-03
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Sudheer koppu
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Very less leg groom and the toilets smell a lot
  • Posted on: 2016-12-02
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Ally
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus needs to smell better.
  • Posted on: 2016-11-30
  • Depature: Lexington, KY
  • Arrival: New York, NY
  • Name: Zac Horne
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
There is a bad smell, the air is not fresh.
  • Posted on: 2016-11-29
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Justin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
USB Chargers did not work in multiple seats. Other than that, good trip
  • Posted on: 2016-11-29
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: Justin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-29
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Justin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Overall, good trip. A bit cold on the bus though.
  • Posted on: 2016-11-29
  • Depature: Sharonville, OH
  • Arrival: New York, NY
  • Name: Alicia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-28
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: Karla Jones
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-27
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Jose
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-27
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: isaac
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Driver was very rude. It was my first time boarding the bus. Driver on two occasions ignored me totally telling me he only drives and doesn't know where the office is at when i tried to inquire about where to get a return ticket
  • Posted on: 2016-11-27
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: isaac
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Drivers communication with passengers not really the best..but overall good service. Very prompt and on time
  • Posted on: 2016-11-27
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Deborah Randall
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Like the service
  • Posted on: 2016-11-27
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Wenfan Chen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-27
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Ashley A
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
This bus was great, fast and got there earlier than expected! They also helped me with my key situation. Thanks Goto bus!
  • Posted on: 2016-11-25
  • Depature: Louisville, KY
  • Arrival: New York, NY
  • Name: Abinay Kancherla
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-25
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Jose Correa
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-25
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Wenfan Chen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-24
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: Javada James
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bathroom needs toilet tissues
  • Posted on: 2016-11-24
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: Dona
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-23
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: ernest w. pantag
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Pleasant ride back to Ohio. Arrived in time. Thank you
  • Posted on: 2016-11-23
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Nicole Alemaghid
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Very cramped seating.
  • Posted on: 2016-11-23
  • Depature: New York, NY
  • Arrival: Vandalia, OH
  • Name: Amber
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-22
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Terry
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
There's a window that is practically open in the back near where I sit, and it is unbearably cold. The driver said there's nothing that he can do, except call Jaguar, which is what I'll do to get a refund.
  • Posted on: 2016-11-21
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: Barbara Benton
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Driver from NYC to New Stanton PA was speeding much of the trip. He approached the exit for the service area at such high speed I was concerned the bus could tip. I was a passenger on the bus that crashed in December. Would think your driver would be more cautious - especially on an night where we drove through patches of snow and ice. Driver from New Stanton to Ohio was fine.
  • Posted on: 2016-11-21
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: Natalie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-19
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Orlena
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I was impressed by how quickly and efficiently we arrived at our destination I would highly recommend you guys
  • Posted on: 2016-11-19
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Ruth Omorebokhae
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-18
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Darlene Oglesby
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus had odors
  • Posted on: 2016-11-18
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: William Kelley
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Only thing that went wrong was that the bus broke down.
  • Posted on: 2016-11-17
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Rose Bowen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The buses are older than what I expected, but for $100 and wifi it's worth it. Two issues: the bathroom periodically smelled and it permeated the bus; wish the driver would announce before taking off that that all passengers should cover their mouths or cough/sneeze into their sleeve. People were coughing and sneezing without covering their mouths - small space with recycled air is a breeding ground for germs. Also, there was a man flossing his teeth and soitti g the food particles on the floor - very nasty, so probably a reminder by the driver that there are trash bags one time to the aisle seats. Thank you.
  • Posted on: 2016-11-16
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Mohamed
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Very good
  • Posted on: 2016-11-16
  • Depature: Sharonville, OH
  • Arrival: New York, NY
  • Name: Fan Lindsay
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-15
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Siva
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Good Service.
  • Posted on: 2016-11-14
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Nadia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-11
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: ernest w. pantag
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Thanks, safe trip.
  • Posted on: 2016-11-10
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Stephen Moyer
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-09
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: jJOAN FRANKLIN
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
too much delays
  • Posted on: 2016-11-08
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: Cristina
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The first bus driver was very rude and the seat they assigned to me was already assigned to someone else.
  • Posted on: 2016-11-08
  • Depature: New York, NY
  • Arrival: Lexington, KY
  • Name: Ingrid Schwarzko
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The ride was on time, but rather uncomfortable for two reasons: 1. the bus was not in great condition (bad shocks and a very noisy twittering window), 2. the riders in front of us pushed their seats so far back that my seat companion had to park his feet in the aisle for about 12 hours. These guys didn't care. Not the bus company's fault, just a comment on some of the riders...
  • Posted on: 2016-11-08
  • Depature: Lexington, KY
  • Arrival: New York, NY
  • Name: Ingrid Schwarzko
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The ride was punctual, and as it was a Monday night, not overbooked.One problem: occasional strong bathroom smells wafting through the bus. But staff at office in NY was really helpful when I reported a lost wallet (it wasn't lost, thank goodness).
  • Posted on: 2016-11-07
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: Monica
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus driver was a bad person, he said that my friend and I could not talk, use our cel phones and other people could... that is an injustice i hate my travel, i could not sleep because i felt angry
  • Posted on: 2016-11-06
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: moise natik
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I didn't travel, my son did. they broke down before destination, neede 1-2 hrs to get back on road. overall he was happy
  • Posted on: 2016-11-05
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Steve
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-04
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: Lamont Laing
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
It was very good experience,I arrive at my location hour early
  • Posted on: 2016-11-03
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: bsm
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-03
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Chris
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus ride was clean and driver was friendly.
  • Posted on: 2016-11-03
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Chris
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus was okay. The outlet once again did not work. The ride there, the bus reeked of sewage. However the bus is the cheapest most efficient way to get to NYC from Cincinnati.
  • Posted on: 2016-11-02
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: James Samba
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-02
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: James Samba
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-02
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: James Samba
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-02
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: James Samba
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-02
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Morgan Best
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-02
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Ryan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I would use this again. Thumbs up.
  • Posted on: 2016-11-02
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Larson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
One customer (maybe an employee) smoked a cigarette in the bathroom every 30 minutes until finally the driver told him to stop. Disgusting. Gave everyone a headache. This isn't 1995.
  • Posted on: 2016-11-01
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Marybel Ridley
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-01
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: Ashley Espino
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-01
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Ashley Espino
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Too cold for a.c. to be on
  • Posted on: 2016-10-31
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Lunique Degaull
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I do like the company please if u can keep the toilet clean and fix the door that's be good.the pedal feet need to fix, and all the outlet for the phone to some need to fix.But i do like the company please put a line bus from dayton to forida, or make your bus going to georgia pass close to dayton , some people have to take greyhound to georgia,,,,, they way u do it , peoples have to go to new york, to take the bus going to altanta.
  • Posted on: 2016-10-31
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Naveen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Perfect bus to travel, thank you.
  • Posted on: 2016-10-31
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: clovis ndizeye
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Everything is perfect with the bus but the only problem is using the air conditioning during a cold time. But everything else is appreciated and I would recommend everybody to try it
  • Posted on: 2016-10-31
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Barry
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I did a round trip on Jaguar. The bus on the return trip had less leg room. Essentially it had no leg room. There was no electrical outlet. The USB port worked fine. Wifi worked, but I kept having to reconnect to it.
  • Posted on: 2016-10-31
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: Alicia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-31
  • Depature: Sharonville, OH
  • Arrival: New York, NY
  • Name: Alicia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-31
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Inna Tsyrlin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-30
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Alina
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Toilet stinks rest is good
  • Posted on: 2016-10-30
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Nyema
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-29
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Rafael Vega
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-29
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Barry
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Electrical outlet and 1 of 2 USB ports at my seat didn't work. Outlet in seat in front of mine also didn't work. Left COLUMBUS 3 minutes early. Arrived NYC 30 minutes early!
  • Posted on: 2016-10-28
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Mariam Diop
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
It was a little smelly at the back, where I was seating, and the Ace was on when it was already cold, otherwise everything was fine. There was an incident in the bus, where a lady got hurt( when the bus driver suddenly made a stop) but the did not stop, even bother to check if the lady was fine, he kept driving the bus.
  • Posted on: 2016-10-28
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Inna Tsyrlin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-28
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Marybel Ridley
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-27
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Patricia Hamrick
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus was delayed 1 hour in picking up, very crowded.
  • Posted on: 2016-10-27
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Terina Matthews
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus departed 1 hour late but arrived in Columbus only 15 minutes late. I love the fact that I can use the USB to charge my phone throughout the trip but I hate that there is not more room between the seat in front of you. In the end for $50 from NYC to Columbus it's a great deal and can't be beat!
  • Posted on: 2016-10-26
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: ernest w. pantag
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus was and hour behind. The air conditioner was on and made the ride not wasn't pleasant. I think it was because the bathroom smelled. They should have put the heat on and off.
  • Posted on: 2016-10-25
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: joan franklin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-25
  • Depature: Sharonville, OH
  • Arrival: New York, NY
  • Name: Hansel Gutierrez
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-25
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Moumita Acharya
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-24
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Elijah Ross
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Quick fast and easy
  • Posted on: 2016-10-24
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Erin S
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-24
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Erin S
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-24
  • Depature: New York, NY
  • Arrival: Lexington, KY
  • Name: Erin S
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-24
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: tyler
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-24
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: tyler
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-24
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: Aaron Chase
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-24
  • Depature: New York, NY
  • Arrival: Springfield, OH
  • Name: Michael
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Need more leg room...
  • Posted on: 2016-10-23
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Andrew Rhodes
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Need to make driver rotation/shift change quicker.
  • Posted on: 2016-10-22
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Damian Allen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Enjoyable ride
  • Posted on: 2016-10-22
  • Depature: Sharonville, OH
  • Arrival: New York, NY
  • Name: Katrelle Scott
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-21
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Damian Alle
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Enjoy the ride and it was very comfortable
  • Posted on: 2016-10-21
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Marie Barthold
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus was delayed for an hour.
  • Posted on: 2016-10-19
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Lunique
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I like the chinese bus , I hope we got a bus from dayton to georgia, from dayton to orlando, that's be cool,,,,but I use to go on greyhound now they not see me anymore, we suppose to do that longtime ago.,please try to make 1 bus from dayton going down south.
  • Posted on: 2016-10-18
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: nikki
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus ride was great. No complaints other than the smell wreaking around whole bus was HORRIBLE. Smelt like urine. If bathrooms were simply cleaned more often, this wouldn't be problem. Everyone was complaining.
  • Posted on: 2016-10-18
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Willie brown jd
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-18
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Steve Prakash
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus must be cleaned after each Trip and Bus Cushions are smelling bad.Air freshener is a must. Thank you
  • Posted on: 2016-10-18
  • Depature: Sharonville, OH
  • Arrival: New York, NY
  • Name: Carly Glassmeyer
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-18
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: Love Smith
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-18
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Michael Franzoni
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-17
  • Depature: Sharonville, OH
  • Arrival: New York, NY
  • Name: Love Smith
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Seats close togethermore leg room- I'd appreciate a pit stop every 4 hours for a trip this long. I will ride again.
  • Posted on: 2016-10-17
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Vera
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Pulled over by the cops and ticketed for speeding 83 in a 65 mph zone...the bus reaked of urine.
  • Posted on: 2016-10-17
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Jowo ndama
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-16
  • Depature: Sharonville, OH
  • Arrival: New York, NY
  • Name: Sachin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-16
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Ethan Jenkins
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Great bus service! You don't have to worry about Midtown Manhattan chaos and the bus for the most part is very timely. Would recommend!
  • Posted on: 2016-10-15
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: Carly Glassmeyer
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-15
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Sahith
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Recommended
  • Posted on: 2016-10-14
  • Depature: Lexington, KY
  • Arrival: New York, NY
  • Name: Carol
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Everything was pretty good except the bathroom was horrendous. I went back to pee and decided to hold it for the last 3 hours.
  • Posted on: 2016-10-13
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Miriam
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-13
  • Depature: Sharonville, OH
  • Arrival: New York, NY
  • Name: ZomoKaba Tandiog
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-13
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: MAMOUDOU KOUROUM
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus travel from New York to Columbus non stop I love that and was on time see you next time
  • Posted on: 2016-10-12
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Natalie Lafleur
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
THE BUS WAS FREEZING!!!! A FEW PEOPLE ASKED TO THE DRIVER TO PUT THE HEAT ON AND HE DIDN'T! ITS A MUST THAT THERE'S HEAT ON THE BUS DURING THE COLDER MONTHS. PLEASE AND THANK YOU!
  • Posted on: 2016-10-11
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: kiran
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
yes, it is good price and very reliable.
  • Posted on: 2016-10-11
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Soumen Roy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
So nice ride it was.I will prefer to ride it to next trip.
  • Posted on: 2016-10-09
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Natalia Whyte
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The seats were very close together and uncomfortable. Once the person in front puts there seat back there is no space for you to bend or reach your bags in front of you. People don't adhere to the assigned seats so there shouldn't be seat assignments. People argue about being in your seat and won't get up even when staff gets involved, this is a problem for people who pick their seats in advance but still are denied the seat theypaid for.
  • Posted on: 2016-10-09
  • Depature: Sharonville, OH
  • Arrival: New York, NY
  • Name: Menachem Mendel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Please make the bathrooms stink a bit less: clean them during the breaks. Also, overhead luggage racks are completely open and things fall out all the time; maybe add a bar or something (ropes?) to hold items in and keep them from falling from there.
  • Posted on: 2016-10-08
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Quintin McFadden
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I really enjoyed my trip across the country from New York to Columbus Ohio. It was a quick and smooth ride. The customer service delivered exactly what it promised. I will definitely choose the company again.
  • Posted on: 2016-10-07
  • Depature: Sharonville, OH
  • Arrival: New York, NY
  • Name: RANGASWAMY BENAM
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Good experience
  • Posted on: 2016-10-07
  • Depature: New York, NY
  • Arrival: Louisville, KY
  • Name: Latoya Hall
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I can see the improvements. Keep up the good work.
  • Posted on: 2016-10-06
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: John Quirolgico
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The most cost-effective way to travel from New York City to Cincinnati. Much cheaper and quicker than Amtrak, and as comfortable as a flight.
  • Posted on: 2016-10-06
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Andrea Noe
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-06
  • Depature: Sharonville, OH
  • Arrival: New York, NY
  • Name: Yeshaya
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I've had good and bad expirences on this bus. this last trip I'm smelling something terrible. Like a Brooklyn alleyway. I thought I would have to wait until I get to ny to smell it. And the seats have always been a bit tight. Other than that this bus is punctual and reliable.
  • Posted on: 2016-10-03
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: Sekh
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-03
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: nicole
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus was really jerky (not smooth) and made me feel sick. Driver yelled more than seemed necessary.
  • Posted on: 2016-10-02
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Barbara Altenbur
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The waiting room in New York had no toilet paper and was dirty.
  • Posted on: 2016-10-01
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: Matthew Auffrey
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-29
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: Maria Arias
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Improve the service of the bathrooms, because those customers that their seats are next to the bathrooms suffer odor that permeates this area.
  • Posted on: 2016-09-29
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Teresa
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
No toliet paper for women in bathroom. Staff didn't really speak to you and then we were supposed to arrive at 815 am and we are not arriving until close to 10:15am. Our bus driver never even said I'm sorry we're running late or anything at all for that matter.
  • Posted on: 2016-09-28
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Amaris
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus was entirely too cold. The temperature outside was less than 50į, yet the A.C. was on the whole time. Extremely uncomfortable.
  • Posted on: 2016-09-27
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Cynthia Ingram
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus was clean and it was on time. It also left on time. The driver was a good driver and the staff inside was very nice. The only thing is the bathroom was nasty beyond words need to pay more attentionto this area. It was stink and nasty.
  • Posted on: 2016-09-26
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Ahmad Namakydous
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Smelled urine all the way from Cincinnati to New York and floor was sticky. Returning from New York to Cincinnati bus was better and in acceptable cleanness.
  • Posted on: 2016-09-23
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Melissa
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Awesome
  • Posted on: 2016-09-23
  • Depature: New York, NY
  • Arrival: Louisville, KY
  • Name: Zak
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-19
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: Francine Wright
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
On 09.08.2016 from Sharonville to NY the bus broke down around 1:30 am in WV. The bus driver and other staff members on the bus did not explain anything to us about what was going on with the bus or when another bus would arrive. A new bus did not get their until 5am and we did not arrive in New York until 12:30 pm (5 hours after we should have arrived). The trip going back to Sharonville was nice but I would not recommend this company to anyone.
  • Posted on: 2016-09-19
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: kiran patel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I go to ohio often can I have discount in my ticket please. thank you
  • Posted on: 2016-09-19
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: kiran patel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I AM HAPPY WITH MY TIME AND BUS.
  • Posted on: 2016-09-13
  • Depature: Sharonville, OH
  • Arrival: New York, NY
  • Name: AK
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus driver and the lady verifying tickets are VERY RUDE! They were so mean and nasty to me, they treated me like an animal! 😔
  • Posted on: 2016-09-13
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Damian Allen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus was late but a comfortable ride.
  • Posted on: 2016-09-12
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: Samantha DiTulli
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus left late, but arrived over an half hour early due to skipping normal stops in Dayton.
  • Posted on: 2016-09-07
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Rafiullah
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The Warst bus I ever had
  • Posted on: 2016-09-06
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: kiran patel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
i am happy no problem.
  • Posted on: 2016-09-06
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: amanda
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
there was a periodic smell from the unattended toilet in the back that stunk up the place three or four times in the journey.
  • Posted on: 2016-09-05
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: Christiana Ankia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I could not travel on Friday, family that I was visiting in Oh had an accident. I try to contact you but couldn't . Is it too late to reassign the fee to another trip. Thank you
  • Posted on: 2016-09-05
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: andrewnette butl
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Coming home the bus smelled awful. Bus driver didn't secure the luggage area and my luggage was lost on the side of the road in Columbus.
  • Posted on: 2016-09-05
  • Depature: Sharonville, OH
  • Arrival: New York, NY
  • Name: Alex Yeboah
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Smooth trip.
  • Posted on: 2016-09-05
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: Alex Yeboah
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-04
  • Depature: New York, NY
  • Arrival: Vandalia, OH
  • Name: Rose
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-03
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Arthur Hymes
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-02
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Damian Allen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Greta ride home.
  • Posted on: 2016-09-02
  • Depature: Sharonville, OH
  • Arrival: New York, NY
  • Name: Barbara Benton
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Driver was great in dealing with troublesome passengers. One man demanded the front row as he said he has asthma. Mid trip he laid in the wise as his back hurt!? Driver tried to quiet noisy passengers. A very mouthy grandmother insisted her grandson sit with her. Driver was able to rearrange some passengers to finally shut her up. What a crowd! And bus was packed.
  • Posted on: 2016-09-01
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Atikul khan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-31
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Damian Allen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The toilet was smelling all through out the bus. Bad scent
  • Posted on: 2016-08-30
  • Depature: New York, NY
  • Arrival: Louisville, KY
  • Name: Sonia Davis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The Jaguar Bus is nice and comfortable.
  • Posted on: 2016-08-29
  • Depature: Vandalia, OH
  • Arrival: New York, NY
  • Name: Rose
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-29
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Vinay
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-27
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Tameishia Peters
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus was kind of smelly. Reeked of body waste but I'm thinking it was other passengers because I didn't initially smell anything upon entering the bus. The bus was at half capacity so I wish being a single rider I could've gotten my own seat instead of seeing a family of about 5 or 6 spread out comfortably around me. All this was tolerable since the bus driver(s) were prompt. I actually arrived almost an hour early. That's new! Lastly the wifi don't support Netflix or even YouTube and the only free movies available were geared toward a specific demographic. I used my own wifi then entire almost 10hr trip.
  • Posted on: 2016-08-26
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Maria A
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-23
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: Vinay
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-22
  • Depature: Louisville, KY
  • Arrival: New York, NY
  • Name: Felix Rodriguez
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I Iike the service of the drivers. They are nice
  • Posted on: 2016-08-22
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: lisa payne
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The driver did not speak English, driver was on his head set phone the as he drove 80 mph
  • Posted on: 2016-08-22
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Damian Allen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus was hot and the toilet smell throughout the bus. I asked the driver to turn on the Air condition and he refused. It was terrible.
  • Posted on: 2016-08-20
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: vinay
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-20
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: ernest w. pantag
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Thank you,
  • Posted on: 2016-08-20
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Claudette
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus stop in New York was not at Canal Street as stated on ticket. My sister was not picked up until 10am even though the bus was on time. The office at 59 Canal Street was not helpful.No one could give us any information on where the bus came in. Really disappointed. I have use this service before with no issues. Plz ensure bus stops at stop listed on ticket.
  • Posted on: 2016-08-20
  • Depature: New York, NY
  • Arrival: Louisville, KY
  • Name: Mohamed
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Reliable but shocked no discount for kids
  • Posted on: 2016-08-19
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Adelade boateng
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-18
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Mark Nwani
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-16
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Kira
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-15
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Ezinne
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-15
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: James Mussman
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I would urge some focus on restroom cleanliness. Rest rooms are very important to travelers. The driver on my bus talked nonstop on his cell phone. Perhaps that was his way of making sure he did not fall asleep which must be a danger for a driver driving all night. Still, he made it harder for some people to sleep although surprisingly I slept half way decently on the bus. I wish your business success. I probably will use you again. Emphasize the health of your drivers and getting plenty of rest so nothing bad happens in the difficult hours of night.
  • Posted on: 2016-08-15
  • Depature: New York, NY
  • Arrival: Louisville, KY
  • Name: Felix A. RodrŪgu
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I like Service of Bus I don't change gotobus.
  • Posted on: 2016-08-13
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Emily
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus left as soon as all the passengers were on board, so we arrived in nyc early! Friendly staff, and very efficient.
  • Posted on: 2016-08-13
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: jeffrey reed
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
It was a good ride.
  • Posted on: 2016-08-13
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Adelade boateng
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-12
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Michaelle kinsse
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-11
  • Depature: Louisville, KY
  • Arrival: New York, NY
  • Name: Jeffery Kemp
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
non working AC, made it an uncomfortable trip.
  • Posted on: 2016-08-11
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Prasanna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Wifi is not working
  • Posted on: 2016-08-11
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Karen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The ride was comfortable
  • Posted on: 2016-08-10
  • Depature: Sharonville, OH
  • Arrival: New York, NY
  • Name: Waly Wade
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-10
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Lunique degaull
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
i like the company , i being with u since 5 years, please keep the toilet clean. i need free coupon with u, because i spend a lot of money with your company.
  • Posted on: 2016-08-09
  • Depature: Louisville, KY
  • Arrival: New York, NY
  • Name: Asha Dixon
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The person who drove from Louisville to Cincinatti was EXTREMELY rude. When i tried to re-enter the bus after a rest stop he blocked the stairs with his body claiming I was "late" and then physically touched my body attempting to push me back when I was on my way to my seat. He was also RACIST...only allowing those who were Chinese to site in the first 4 rows. I personally observed him telling 3 different non Chinese passengers that the seats were off limits...then 2 minutes later give these same seats to Chinese passengers.
  • Posted on: 2016-08-08
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Denise Pleasant
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-08
  • Depature: New York, NY
  • Arrival: Louisville, KY
  • Name: Naya McCants
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-08
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Paityn
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-08
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Elsie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Had to tell driver to turn on air-conditioning.. And he did... Thank you for your services....
  • Posted on: 2016-08-07
  • Depature: Springfield, OH
  • Arrival: New York, NY
  • Name: Quliek
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-06
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Damian Allen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus was hot and I was sweating. The driver turn off the air condition and it was a sweat shop. Very uncomfortable
  • Posted on: 2016-08-06
  • Depature: New York, NY
  • Arrival: Louisville, KY
  • Name: Latoya Hall
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-06
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: Umeda
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
There was no light and no toilet paper the restroom. It was so cold and the A/C ventilation was not adjustable. Other than that it is not bad.
  • Posted on: 2016-08-06
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Jay
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-05
  • Depature: New York, NY
  • Arrival: Louisville, KY
  • Name: Jeremiah Stanfie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Had the heat on when it's 90 degrees outside and bathroom stank so bad!! But was on time and fast!
  • Posted on: 2016-08-05
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Bakary
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I will recommend a friend
  • Posted on: 2016-08-05
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Damian Allen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Great service. We reach ahead of time and the bus arrived early.
  • Posted on: 2016-08-05
  • Depature: Lexington, KY
  • Arrival: New York, NY
  • Name: Miguel Gonzalez
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I bought a ticket for my mother and father today. The bus was suppose to pick up at 8:15 pm in Lexington Kentucky and it came at 11:00 pm.l had to call many times and finally the bus came. Any way thank you and be on time next and believe to the costumer when call anfor say that dthe bus in not on time
  • Posted on: 2016-08-04
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Diana M McGhee
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-04
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Merlin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Smoking should be prohibited within bus. It causes big discomfort within the bus that too with children
  • Posted on: 2016-08-03
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Greg
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Only good thing I can say about this trip that was not as long as any other companies, but I can't feel my back, seats in New York subway are more comfortable then this
  • Posted on: 2016-08-03
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Jocelyn
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Absolutely the worst bathroom I've ever seen. It was little more than a pee-smelly crevice with a seat. No toilet paper in sight, there was a hole in the floor through which you could see the road below, and the little tampon receptacle badly needed cleaning.
  • Posted on: 2016-08-02
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: D J
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Wifi didn't work, chargers were not functional. A/C was good and cool, important on a hot July trip. I can see where luggage problems could easily develop...poor oversight of luggage removal, no system to speak of, just get off and grab.
  • Posted on: 2016-08-02
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Max Pierson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus was right on time, very efficient service. Good value for the price. Also glad there were phone chargers on the bus. I would like to be able to request "window seat" when ordering tickets in the future.
  • Posted on: 2016-08-01
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Jane McGinnis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Make sure there's no water coming out of the bathroom
  • Posted on: 2016-08-01
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Carly
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-01
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: Carly
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-01
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Brian White
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-01
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Kayla Ridley
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Too many hostile customers. My ride down was better than my ride back. I had to seat by a drunk man falling over on my while sleep. I also had someone kicking my chair the entire ride. Just a bunch of rude, bad mannered people.
  • Posted on: 2016-07-31
  • Depature: New York, NY
  • Arrival: Lexington, KY
  • Name: Matt Purdom
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I was taking 13+ hour bus ride, so there is no way for that to be painless. Given that constraint, everything overall was pretty good. Travellers want to recline their sits back quite far and that is hard on taller people behind them. Driver could not communicate clearly in English and seemed stressed out. I would definitely use this service again, but hope it would be for shorter trip
  • Posted on: 2016-07-31
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: Patricia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus ride to New York was fine. It was a bit cold but I was prepared. The ride from New York to Cincinnati was another story. The air conditioning didn't seem to work. There was little air flow and I kept checking my vent to make sure it was open. Also, the bus made a random stop for 25 minutes off the road. We just sat there and no one communicated why we were stopped. Also when I booked this trip I was not able to sign in to my account to earn the points. I changed the password and still was unable to do so. This isn't the first time that has happened at this site.
  • Posted on: 2016-07-31
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Alex
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Almost buses have very short distance between chairs. It is very uncomfortable, very bad.
  • Posted on: 2016-07-30
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: venesta
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
No WiFi nor was the charging ports working. Bathroom was filthy no paper or sanitizer
  • Posted on: 2016-07-29
  • Depature: Sharonville, OH
  • Arrival: New York, NY
  • Name: Delaney Halpin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-29
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Brian White
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-28
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Erihk Belis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-27
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: merieme
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I highly recommend it to anyone who wants a safe trip with affordable price
  • Posted on: 2016-07-27
  • Depature: Sharonville, OH
  • Arrival: New York, NY
  • Name: Sandeep Reddy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-27
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Damian Allen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus was hot. The driver turned off the Air Condition and the bus was so hot and I was sweating.
  • Posted on: 2016-07-27
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Kim glaser
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-27
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: M Groeschen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus ran just a little behind schedule, mostly due to traffic I suppose. Air conditioning was a little cold until I realized I needed to adjust air flow in addition to closing vents. The charging port was not working above my seat AND the seat behind me. That was frustrating seeing others able to charge their devices but mine not working.
  • Posted on: 2016-07-26
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: MOHAMMAD
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus , drivers and service is fine . But toilet is not good. There is no water not even toilet tissue. Please provide some tissue in toilet .
  • Posted on: 2016-07-26
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Philip Schreiber
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The driver was very rude for one...the "free wifi" is a complete joke- you can't watch netflix, etc.. no electric outlet plugs at seats as promised when I booked.. no toilet paper in restroom.. I would like a refund, but I'm sure that won't happen
  • Posted on: 2016-07-26
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Gitesh kumar
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Back seat maintenance is needed
  • Posted on: 2016-07-26
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Damian Allen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus ride was great. The drivers had manners and the bus wasn't hot.
  • Posted on: 2016-07-25
  • Depature: Sharonville, OH
  • Arrival: New York, NY
  • Name: Joshua Blau
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-25
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: ernest w. pantag
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Thank you nice ride.
  • Posted on: 2016-07-25
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Nicole
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Going to Dayton, my seat and the one next to it had food left on them from the previous travelers; bus left much later than 8pm and then broke down in Springfield, OH. Fortunately, there was another bus not too far behind, so we were able to transfer vehicles with luggage, efficiently. I would still recommend Jaguar for the price and the fact that aside from this ONE incident, the service is extremely efficient, destinations bring you much closer to targeted suburban areas and they will text you in enough time if they are experiencing delays. They also make a pit stop at very decent travel centers enroute to your destination.
  • Posted on: 2016-07-25
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: Nicole
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Seating is a little tight for those in a certain height & weight class but still manageable. Arrived in New York earlier than expected which was AWESOME.
  • Posted on: 2016-07-25
  • Depature: Sharonville, OH
  • Arrival: New York, NY
  • Name: Barbara Benton
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-24
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: raghu kasthuri
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Seats were hard and the bus had stench of urine all over.
  • Posted on: 2016-07-24
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: vakul
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The AC didn't work at all during the trip. Otherwise it was all good
  • Posted on: 2016-07-24
  • Depature: New York, NY
  • Arrival: Louisville, KY
  • Name: Gita Patel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-23
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Gitesh Kumar
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The journey was comfortable and keeping a polythene bag at the edge of seat is a nice idea
  • Posted on: 2016-07-23
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Christa
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-23
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Autumn Ollom
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-21
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: clovis ndizeye
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Better than all the buses I've taken before.👌
  • Posted on: 2016-07-19
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: Cristian Leon
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I can't say it's the best thing out there, but it works, it's fast and reliable. Only bad thing I experienced was the uncomfortable seats, but they were good enough for the price.
  • Posted on: 2016-07-19
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Sree Vaishnavi K
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Very very cold in the bus. Couldn't sleep at all!
  • Posted on: 2016-07-19
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Latanya
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bathroom very nasty no hand sanitizer and no toilet tissue
  • Posted on: 2016-07-19
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Keli wong
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The driver was on a phone call the whole time he was driving. I could hear him yelling angrily even with ear plugs in.
  • Posted on: 2016-07-19
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Hamza
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-18
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: bernadette dravi
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
They still my 3 bags
  • Posted on: 2016-07-18
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: naizavier Tinsle
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-18
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Jin Feng Chen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-18
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Keenen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-18
  • Depature: Louisville, KY
  • Arrival: New York, NY
  • Name: Candice Fitzpatr
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus was fine besides telling everyone that they needed to be in their assign seats right before we were suppose to pull of . AC didn't work
  • Posted on: 2016-07-17
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Wagner Louis-Cha
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Great experience!
  • Posted on: 2016-07-17
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Wagner LouisChar
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-16
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Zaria Gregory
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-14
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Henry Brecher
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-14
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Henry Brecher
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-14
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: ernest w. pantag
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Nice Ride,
  • Posted on: 2016-07-14
  • Depature: Lexington, KY
  • Arrival: New York, NY
  • Name: Peter Gallagher
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus was on time and the driver was very good. The a/c was only blowing warm air & everyone was miserable! My clothing was soaked and babies were crying! I fell asleep and awoke with a dry mouth and felt very weak. This is the only aspect of the trip that was terrible. Your buses must be checked prior to entering service to assure that the a/c is working!
  • Posted on: 2016-07-14
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Jane McGinnis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-14
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: BSM
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus had no toilet odor. Air conditioning was perfect temperature. Driver provided stop at 2:00 for bus break. Left 15 minutes late.
  • Posted on: 2016-07-13
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Lunique Degaull
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
yes i will because i like your company
  • Posted on: 2016-07-13
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Airrion Cummings
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-12
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Jeffrey Ulyse
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The seating is cramped and the bathroom smell of pics passes throughout the bus. Seating assignments aren't strictly enforced. People talking loudly with no one to control the noise output, to bring it down to a minimum.
  • Posted on: 2016-07-12
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Ana Fernandez
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-11
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Emily Riggins
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus didn't arrive until 11:30ish and then they kept letting people on until 11:50. They seemed to be holding the bus back to let people from the next bus on. I bought a ticket to the 11:20 bus for a reason and it would be nice for my time and money to be honored
  • Posted on: 2016-07-11
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: Barbara Benton
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
UHV power source above my seat has did not function on this trip, nor my past 2 trips. Does a bus have shocks? The bumpiness was extreme.
  • Posted on: 2016-07-11
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Dana Johnson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus was quick both ways a little ahead of schedule which was great. Bathroom was disgusting though, needed thorough cleaning and the smell went through the bus
  • Posted on: 2016-07-11
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Adelade boateng
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-11
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: Lunique Degaull
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I LIKE THE COMPANY, YA DOING GOOD JOB, I WISH WE CAN HAVE A BUS LINE FROM DAYTON TO GEORGIA,,, AND FROM DAYTON TO ORLANDO ,FLORIDA,I GOT COMMAND ON A DRIVER BUT I DON'T KNOW IS NAME.THANKS TO DO BUSINESS WITH YOU.
  • Posted on: 2016-07-10
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Elizabeth
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
great service. punctual.
  • Posted on: 2016-07-09
  • Depature: Sharonville, OH
  • Arrival: New York, NY
  • Name: Sheila
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
My only big issue with this bus, it's the restroom. I have never used it but it always smells bad every time I take this bus I end up asking myself why I did it because the smell is unbearable. I think they should clean it very well with Clorox and all. Since it leaves from New York to Cincinnati that's a long trip 12 hours, and the bus only stops once for a 15 minutes break and that's all. I think that's a lot since their bathroom is not that clean they will have to stop and let people freshen up. And the prices keep going up $140 for a round trip, I just hope they don't get greedy and add the price again because if it goes up to $200 everyone will be catching a flight. They need some type of air freshners for the car, and the bathroom that will help to dissolve the smell completely. There are only minor issues that they need to work on, the cleanliness is really important and they can't have a bus smelling like a clogged up bathroom every trip. I always have a parfum to spray my little blanket and put under my nose so I won't smell that disgusting smell.
  • Posted on: 2016-07-09
  • Depature: Sharonville, OH
  • Arrival: New York, NY
  • Name: Deseree
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The heat didn't work the whole ride. Everyone was sweating and uncomfortable. When we asked about the ac the man yelled at us. When we stopped for the drivers to get a smoke break we were at a random place with no restrooms and we were only allowed off of the hot bus for 3 minutes. It was miserable I want my money back
  • Posted on: 2016-07-08
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Susanna lino
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Everything was good but the driver was so loud . He was talking on the phone very loudly (screaming voice) the entire way from New York to Columbus! All passengers were upset coz they couldn't sleep or rest or relax.
  • Posted on: 2016-07-08
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Jane McGinnis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-07
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Kamal Kumar
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-07
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: Kamal Kumar
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-07
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Damian Allen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus makes too many stops. Dropping off people on dark roads and places.
  • Posted on: 2016-07-06
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Kalmesh
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bathroom stinks and smells inside bus, one lady literally sprayed air freshner to control the bad odour.
  • Posted on: 2016-07-06
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Marybel Ridley
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-06
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Marybel Ridley
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-06
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Dayna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-06
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Terra Warman
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus was packed, and cold. The prices had been raised and the pick up/drop keep changing. I wouldn't recommend except there's only this bus.
  • Posted on: 2016-07-06
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Adelade
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Some of the seats are not adjuster bless so those of us who are tall do not feel comfortable.
  • Posted on: 2016-07-05
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Katiane
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I didn't even make my bus. It would be great if they let you use your ticket another day & just pay a fee like other bus companies instead of just losing the money.
  • Posted on: 2016-07-05
  • Depature: Sharonville, OH
  • Arrival: New York, NY
  • Name: joseph liberow
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
smelly and crampy
  • Posted on: 2016-07-05
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Akila Alston
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
That bathroom was disgusting I am 4 feet 7 an I will not use any toilet like that I refuse but since we were 2 hours away I had to go, it was so Bleep dark in there I could not see and no bleep toliet paper, and the bleeping smell was horrible, the smell carried out on the outside of the facilities whatever you call it, never again when I travel GOTOBUS I will where a depend so this problem will never happen again. I was upset when I got off that bus.
  • Posted on: 2016-07-05
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Shane Richardson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-05
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: merel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-05
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: merel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-05
  • Depature: Louisville, KY
  • Arrival: New York, NY
  • Name: Chelsey thompson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
There were no toilet tissue or hand sanitizer in the bathroom.
  • Posted on: 2016-07-04
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: Cristiane Epifan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
bus descobfortavel without space to stretch your legs. too bad sleep on the bus. twelve hours of grueling uncomfortable journey in the bus.
  • Posted on: 2016-07-04
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: Derrick parker
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-04
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Derrick parker
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-03
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Frankie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-03
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Sakibou
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
🙄 Somebody kept smoking on the bus and driver did say nothing.. The company needs to be more professional, the driver doesn't speak English so it took us 56 mins to deal with 1 ticket the passenger has bought
  • Posted on: 2016-07-02
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: johanna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-02
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Aminata Tandiogo
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-01
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Marybel Ridley
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-01
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Gitesh
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The seats at the back of bus requires maintenance. Rest of the service is up to expectation, keep it up
  • Posted on: 2016-07-01
  • Depature: New York, NY
  • Arrival: Vandalia, OH
  • Name: Jia Yee
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Both of my trips to and from New York were extremely cold, they had the air conditioning blasting and the window open for some of the ride and it was so uncomfortable that I was unable to sleep.
  • Posted on: 2016-07-01
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Joe
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Staff was pretty unorganized and the bus space is pretty small but to be expected for the price
  • Posted on: 2016-07-01
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: Segal
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-01
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Jared
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The whole bus smelled like piss. The seats are uncomfortable and there's no leg room. The bus advertises wifi and there's no wifi. The temperature fluctuates so much that it feels like I've got the flu. Cold one minute, painfully not the next.
  • Posted on: 2016-07-01
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Shane richardson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Thank u
  • Posted on: 2016-07-01
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Shane richardson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Nice
  • Posted on: 2016-06-30
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Stacey Babb
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-29
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Janet
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The driver did not turn on the airconditioning until half way through the ride and then it was freezing the rest of the trip.
  • Posted on: 2016-06-29
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Aminata Tandiogo
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-28
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: sokhna gueye
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
the bathroom was beyond disgusting. It was so smelly that everyone on board wanted to die. Whenever that bathroom door was opened, I wanted to cry and jump off the bus and just die. It was a miserable experience. But I have to say the bus was on time and the driver was nice.
  • Posted on: 2016-06-28
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: ernest w. pantag
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Safe trip. Thanks
  • Posted on: 2016-06-28
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Airrion Cummings
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
There is one bus that is more spacious than the others. I was blessed with that one this trip. I ride this bus once a month if not twice. It serves me well.
  • Posted on: 2016-06-28
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Suryagayathri Sr
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-27
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Romena
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-27
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: aw
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bathroom smelled on the bus from Columbus to NYC, but not on the bus from NYC to Columbus. Floor was sticky and dirty. Otherwise ok.
  • Posted on: 2016-06-27
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: AW
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
On time! We were scheduled to leave at 9:00pm & left at 9:05. Scheduled to arrive at 6:00am & arrived at 6:05.
  • Posted on: 2016-06-27
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: aquilina Sharp
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Work on the WiFi
  • Posted on: 2016-06-27
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: aquilina sharp
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Need to work on the WiFi
  • Posted on: 2016-06-27
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Aaryn Lang
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Smooth ride, safe driving.
  • Posted on: 2016-06-27
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Janet Prior
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-27
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Terina Matthews
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I utilize the bus as it is the least expensive option to get from NYC to Columbus. However, the staff at the check-in facility and the drivers are ALWAYS rude and abrupt and lacking customer service. The bus is ALWAYS late returning to NYC making me late to work on EVERY return trip. It's frustrating but again the price requires that I do it, so I guess it's true " you get what you pay for."
  • Posted on: 2016-06-27
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Khani Anderson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Would like more ac as I am asmatic.
  • Posted on: 2016-06-27
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: merieme
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
It was a safe and trip.the bus was comfotable . We had a good driver. I highly recommand jaguar bus to every one . And i will always take it for my future trip.
  • Posted on: 2016-06-27
  • Depature: Lexington, KY
  • Arrival: New York, NY
  • Name: jing
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
thanks gotobus
  • Posted on: 2016-06-26
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Raihana Azad
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-26
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Raihana Azad
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-26
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Romena Azad
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Good!
  • Posted on: 2016-06-25
  • Depature: Sharonville, OH
  • Arrival: New York, NY
  • Name: Christine McNeel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-25
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Greg Laughlin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Not a bad ride for $70.
  • Posted on: 2016-06-24
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Saravanan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-24
  • Depature: Sharonville, OH
  • Arrival: New York, NY
  • Name: SP
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Passengers should be able to pick their seat number when booking their trip. I usually book both my going to and return trip at the same time. My last trip in March I booked for two people, but because we arrived at the terminal late due to bad traffic we could not sit together. If a customer books online they should be able to choose their seats, not be given any random seat by the desk attendant.
  • Posted on: 2016-06-23
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Ryan Miles
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The wifi signal was not that strong
  • Posted on: 2016-06-22
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Guerline Alexis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Don't forget I called and texted to leave open my ticket because I'm sick. Thanks for your understanding .
  • Posted on: 2016-06-21
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Yuqin Lin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-21
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: tony ma
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-21
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Marcos
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-21
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Marcos
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
bus arrived an hour late
  • Posted on: 2016-06-21
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Fernando
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-21
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: Veronika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus was on time, after 6 hr ride we were given 15 min time to stretch legs, but for many sleeping passengers it was not needed
  • Posted on: 2016-06-21
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Gitesh kumar
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Keep it up
  • Posted on: 2016-06-21
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Gitesh kumar
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Keep it up
  • Posted on: 2016-06-21
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Bertha Akosah Du
  • Star ratings:
  • Bus Cleanliness: