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Eastern

Eastern Coach Rating & Reviews

6268 Reviews

Find and read all the latest Eastern Coach reviews from fellow bus travelers. These verified Eastern Coach reviews have been submitted from real customers who booked their Eastern Coach tickets on GotoBus.com. The customer reviews evaluate Eastern Coach service by rating different aspects such as the bus cleanliness, punctuality, staff and bus comfort. We hope you find them helpful! Find out more about the GotoBus customer reviews program - we look forward to your review!

  • Posted on: 2018-06-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: jordan
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I recommend this bus!
  • Posted on: 2018-06-14
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Keith
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I recommend this bus!
my trip was not good 2hr late every time I'm leaving from DC always late
  • Posted on: 2018-06-14
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Madeline Suazo
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I recommend this bus!
  • Posted on: 2018-06-14
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Abdoul Akinocho
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I recommend this bus!
The ride was fine but it was fucky hot in bus and the driver did not care to put the A/C on after several ask
  • Posted on: 2018-06-14
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Linda
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I recommend this bus!
We arrived almost 1 hour later than specified. Had people waiting to pick me up. Which inconvenienced them. Driver took 25 min break. St a gas station and Just left us sitting on bus without telling us what was going on.
  • Posted on: 2018-06-14
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: isaac burak
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I recommend this bus!
  • Posted on: 2018-06-14
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: isaac burak
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I recommend this bus!
  • Posted on: 2018-06-13
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: isaac burak
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I recommend this bus!
  • Posted on: 2018-06-13
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: isaac burak
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I recommend this bus!
  • Posted on: 2018-06-13
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: isaac burak
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I recommend this bus!
  • Posted on: 2018-06-13
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Nicole
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I recommend this bus!
  • Posted on: 2018-06-13
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Joe Kissell
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I recommend this bus!
Driver was eating while driving. Foot was on the dash while driving. Why is this allowed???
  • Posted on: 2018-06-13
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Keith Ford
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I recommend this bus!
  • Posted on: 2018-06-13
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Don Mclean
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I recommend this bus!
  • Posted on: 2018-06-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Nidia
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I recommend this bus!
There will be an option to reschedule the time without booking another travel and ask later for refund.
  • Posted on: 2018-06-12
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lily
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I recommend this bus!
  • Posted on: 2018-06-12
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Sharon Long
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I recommend this bus!
  • Posted on: 2018-06-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Gretta Moore
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I recommend this bus!
I would like Eastern Coach to let the people know how many stops it would be making before it get to there destination.
  • Posted on: 2018-06-11
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Alexander Kwarte
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I recommend this bus!
The unfortunate part of my travel was the bus didnít stop for lunch break.
  • Posted on: 2018-06-11
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Semhal Tekeste
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I recommend this bus!
The bathroom was dirty even as we started the trip :/ I sat all the way in the back, and there was so much dust and stuff on the chairs/windows/window panes. A little spider crawled on to me from God knows where. I understand that it's a $23 ride, but there are buses that you can pay just $5 more and get way better amenities. I think this was my last official Eastern Shuttle ride.
  • Posted on: 2018-06-11
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Shahana Ganeshar
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I recommend this bus!
  • Posted on: 2018-06-11
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: LUCINDA MARTIN
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I recommend this bus!
  • Posted on: 2018-06-11
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Stephen
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I recommend this bus!
  • Posted on: 2018-06-11
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Keshia Vee
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I recommend this bus!
Delayed 3 hours due to flat tire. No information was given by the driver. We sat on the side of the road at 4am and the driver could not communicate any information to the passengers.
  • Posted on: 2018-06-10
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: LUCINDA MARTIN
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I recommend this bus!
The driver was inexperience was lost in New Jersey. Got to Richmond at 2:00a.
  • Posted on: 2018-06-09
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Crystal gray
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I recommend this bus!
It was okay service we were three hours late getting to our destination and I doubt I will ever take that bus service again I kind of feel I should get half of my fair back for the delay due to a flat tire that we told the bus driver about.
  • Posted on: 2018-06-09
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Destini Boyd
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I recommend this bus!
  • Posted on: 2018-06-09
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Destini Boyd
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I recommend this bus!
  • Posted on: 2018-06-09
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Destini Boyd
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I recommend this bus!
  • Posted on: 2018-06-09
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Destini Boyd
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I recommend this bus!
  • Posted on: 2018-06-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ashley delatorre
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I recommend this bus!
  • Posted on: 2018-06-06
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Joseph
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I recommend this bus!
Always on time and safe great driver
  • Posted on: 2018-06-06
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Joseph
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I recommend this bus!
always a positive experience
  • Posted on: 2018-06-06
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Don Mclean
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I recommend this bus!
  • Posted on: 2018-06-04
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Caitlin D Willia
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I recommend this bus!
  • Posted on: 2018-06-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ashley delatorre
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I recommend this bus!
  • Posted on: 2018-06-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ashley delatorre
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I recommend this bus!
  • Posted on: 2018-06-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ashley delatorre
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I recommend this bus!
  • Posted on: 2018-06-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ashley delatorre
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I recommend this bus!
  • Posted on: 2018-06-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ashley delatorre
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I recommend this bus!
  • Posted on: 2018-06-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ashley delatorre
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I recommend this bus!
  • Posted on: 2018-06-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ashley delatorre
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I recommend this bus!
  • Posted on: 2018-06-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ashley delatorre
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I recommend this bus!
  • Posted on: 2018-06-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Nawel Noureddine
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I recommend this bus!
  • Posted on: 2018-06-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ardith
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I recommend this bus!
Eastern Bus line is for sure the old faithful.
  • Posted on: 2018-06-04
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Chanice J Domini
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I recommend this bus!
Keep up the good work.I will most definitely recommend this company.
  • Posted on: 2018-06-03
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jessica
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I recommend this bus!
  • Posted on: 2018-06-03
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Adrienne Gainer
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I recommend this bus!
  • Posted on: 2018-06-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ashley delatorre
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I recommend this bus!
  • Posted on: 2018-06-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: robin
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I recommend this bus!
The driver was very professional.Great ride. Thank you
  • Posted on: 2018-06-01
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Daniel Herman
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I recommend this bus!
  • Posted on: 2018-05-31
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: STEVEN BARKSDALE
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I recommend this bus!
THE BUS WAS CLEAN AND ON-TIME WHICH IS GREAT. I HAD TAKEN THE BUS ON WEDNESDAY SINCE IT IS LESS CROWDED. THE TRIP TOOK 5 1/2 HOURS WHICH NORMALLY TAKE 6HR. I DID TAKE THE MID-NIGHT BUS
  • Posted on: 2018-05-31
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Charmaine E Smit
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I recommend this bus!
  • Posted on: 2018-05-31
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Taiwanda Ellis
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I recommend this bus!
  • Posted on: 2018-05-31
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: LANA
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I recommend this bus!
  • Posted on: 2018-05-30
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Carolyn S Lyles
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I recommend this bus!
  • Posted on: 2018-05-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Natalie Tomasic
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I recommend this bus!
Bus was on time & got us to our destination on time. However, there were no chargers & the bus was dirty
  • Posted on: 2018-05-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ernie tejeda
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I recommend this bus!
Iíd recommend outlets or USB ports
  • Posted on: 2018-05-29
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Chantell
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I recommend this bus!
There was only use of the charger on one side of the bus
  • Posted on: 2018-05-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ethel O
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I recommend this bus!
  • Posted on: 2018-05-29
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Luz
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I recommend this bus!
  • Posted on: 2018-05-29
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Luz
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I recommend this bus!
  • Posted on: 2018-05-29
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Luis Gomez
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I recommend this bus!
  • Posted on: 2018-05-29
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Stacey gomes
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I recommend this bus!
  • Posted on: 2018-05-29
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Antonio Ferguson
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I recommend this bus!
Very good service
  • Posted on: 2018-05-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: jordan chung
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I recommend this bus!
  • Posted on: 2018-05-29
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Ching Wooen Sze
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I recommend this bus!
  • Posted on: 2018-05-29
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Ching Wooen Sze
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I recommend this bus!
  • Posted on: 2018-05-29
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: taiwanda ellis
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I recommend this bus!
  • Posted on: 2018-05-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Yves Cherilas
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I recommend this bus!
On time
  • Posted on: 2018-05-29
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Adriene Jones
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I recommend this bus!
  • Posted on: 2018-05-28
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Adriene Jones
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I recommend this bus!
Driver didnt want to make a stop was my only issue. He stopped an hour away from out destination. Everyone was complaining on the bus.
  • Posted on: 2018-05-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Nieta Greene
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I recommend this bus!
No outlet to charge your phones. The bus wasn't clean either. But since the staff was nice and it was reasonably priced I will ride with Eastern Bus again.
  • Posted on: 2018-05-27
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Donnell
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I recommend this bus!
Bus was old.No usb port no movie. Driver almost left people at stop gave no announcement. Drive appeared to have an attitude. I've taken this ride in the past with no issues. Please dump that bus and driver.
  • Posted on: 2018-05-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Lucia Wirianti M
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I recommend this bus!
  • Posted on: 2018-05-26
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Kenny Ouary
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I recommend this bus!
No wi-fi, too much AC, the bus isn't so comfortable.
  • Posted on: 2018-05-26
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Taiwanda Ellis
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I recommend this bus!
  • Posted on: 2018-05-25
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Danielle R. Tarv
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I recommend this bus!
  • Posted on: 2018-05-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Yves Cherilas
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I recommend this bus!
On time
  • Posted on: 2018-05-25
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Don Mclean
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I recommend this bus!
  • Posted on: 2018-05-25
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Taiwanda Ellis
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I recommend this bus!
  • Posted on: 2018-05-25
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Keith Ford
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I recommend this bus!
  • Posted on: 2018-05-25
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Aminat
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I recommend this bus!
  • Posted on: 2018-05-23
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Natasha Smith
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I recommend this bus!
The departure bus from NYC to Baltimore was clean and punctual. The return bus back to NYC was 40 minutes late and the restroom had a very awful smell. On May 20, 2018 the afternoon 1:50, 2:50, and 3:50 buses never came. Customer service also was unable to give truthful responses for why there was such extensive delays and no-shows for the buses traveling from Baltimore to NYC
  • Posted on: 2018-05-22
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Karina
  • Star ratings:
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I recommend this bus!
I have a very nice and comfortable ride. I loved that the bus made a quick stop for 15 minutes in Delaware so people could buy some snack and refresh. Thanks. i will recommend this line.
  • Posted on: 2018-05-22
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Don
  • Star ratings:
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I recommend this bus!
  • Posted on: 2018-05-22
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: ashley delatorre
  • Star ratings:
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I recommend this bus!
  • Posted on: 2018-05-21
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Heaven Belton
  • Star ratings:
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I recommend this bus!
This bus NEVER gets to the destination on time! Itís not even about traffic.
  • Posted on: 2018-05-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Dale Scott
  • Star ratings:
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I recommend this bus!
  • Posted on: 2018-05-19
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Dan Herman
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2018-05-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ashley delatorre
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2018-05-19
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Soneka Nankhuni
  • Star ratings:
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I recommend this bus!
I ordered my ticket around 2:30pm. My bus was scheduled to leave at 4:00pm. I did not receive my confirmation email/ticket until 4:25. I purchased the ticket for my brother who was coming home from school. It really messed up our plans, and I donít see why the confirmation email was sent literally after departure time.
  • Posted on: 2018-05-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jacob Kumaresan
  • Star ratings:
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I recommend this bus!
Pleasant and smooth trip. Recommended to my son who traveled with eastern coach from NY to DC yesterday.
  • Posted on: 2018-05-19
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Yong
  • Star ratings:
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I recommend this bus!
  • Posted on: 2018-05-18
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: James
  • Star ratings:
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I recommend this bus!
Traffic can sometimes be a challenge for any driver. The 3:30 bus didn't arrive to load up until well after 4:00; we arrived in VA after 11:00 p.m., our arrival was supposed to be at 9:30.
  • Posted on: 2018-05-18
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: James
  • Star ratings:
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I recommend this bus!
My most recent Gotobus excursion is nothing to write home about. The bus was scheduled to leave at 3:30, but did not arrive until 4:30ish; we were supposed to arrive in Richmond by 9:30, but it was after 11:00 pm when we arrived. Not very excited about that.
  • Posted on: 2018-05-18
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Don
  • Star ratings:
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I recommend this bus!
  • Posted on: 2018-05-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Yolanda
  • Star ratings:
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I recommend this bus!
  • Posted on: 2018-05-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Morgane
  • Star ratings:
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I recommend this bus!
  • Posted on: 2018-05-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Nicole Best
  • Star ratings:
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I recommend this bus!
Safe Driving Everytime And Always On Time
  • Posted on: 2018-05-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Joy Pierre
  • Star ratings:
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I recommend this bus!
Extremely convenient !
  • Posted on: 2018-05-16
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Tsion Habtamu
  • Star ratings:
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I recommend this bus!
  • Posted on: 2018-05-16
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Tsion Habtamu
  • Star ratings:
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I recommend this bus!
  • Posted on: 2018-05-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jessica
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2018-05-14
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Evelyn Harper
  • Star ratings:
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I recommend this bus!
The office staff was extremely rude, unfriendly and unprofessional
  • Posted on: 2018-05-14
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Nicole Best
  • Star ratings:
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I recommend this bus!
  • Posted on: 2018-05-13
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Neelam Dua
  • Star ratings:
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I recommend this bus!
The driver assigned to my bus was extremely pleasant.( Sat May 12 left Virginia 11.30 AM) He was clear with his instructions. I will definitely recommend this bus to my friends.
  • Posted on: 2018-05-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Julien Desrumaux
  • Star ratings:
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I recommend this bus!
  • Posted on: 2018-05-11
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Olivia
  • Star ratings:
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I recommend this bus!
Great experience Great service!
  • Posted on: 2018-05-11
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lycetta Adonis
  • Star ratings:
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I recommend this bus!
  • Posted on: 2018-05-11
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Odessa
  • Star ratings:
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I recommend this bus!
The biggest complaint is not being able to reach a person from this company on the phone for help.
  • Posted on: 2018-05-10
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Bhalchandra
  • Star ratings:
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I recommend this bus!
Bus arrived 40 mins late.
  • Posted on: 2018-05-10
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Daray Lowry
  • Star ratings:
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I recommend this bus!
  • Posted on: 2018-05-10
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Daray Lowry
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2018-05-10
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: taiwanda ellis
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2018-05-09
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Nicole Best
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Itís safe, itís not expensive, itís always on time and comfortable
  • Posted on: 2018-05-09
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Anh Dao
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2018-05-08
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Pedro
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2018-05-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Chee Hung
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2018-05-08
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Nyesha Cain
  • Star ratings:
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I recommend this bus!
I got on the 7:30 a.m bus from richedmond we reached DC before our scheduled time. I love this bus. I have been catching it for four year since Iíve been in college and its the price. Especially the affordable prices.
  • Posted on: 2018-05-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Don Mclean
  • Star ratings:
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I recommend this bus!
  • Posted on: 2018-05-07
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ashley delatorre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2018-05-06
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Bhalchandra
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2018-05-05
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Keith Ford
  • Star ratings:
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I recommend this bus!
The bus needs to more accurately predict estimated destination arrival times.
  • Posted on: 2018-05-05
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: joseph
  • Star ratings:
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I recommend this bus!
excellent
  • Posted on: 2018-05-05
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: joseph
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
heavy traffic so bus slightly delayed
  • Posted on: 2018-05-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ashley delatorre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2018-05-04
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: JustRaymona
  • Star ratings:
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I recommend this bus!
Most of the drivers are good for getting us to our destination safely and on time, but the Driver of this coach at 12:30am to New York was excellent.
  • Posted on: 2018-05-04
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lynette Adonis
  • Star ratings:
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I recommend this bus!
  • Posted on: 2018-05-04
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Fredy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-05-03
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Deep Patel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-05-03
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Deep Patel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2018-05-03
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Taiwanda Ellis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-05-03
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Keith Ford
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2018-05-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: will
  • Star ratings:
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I recommend this bus!
Clean, on time, rest stop, affordable. Well dine Eastern!
  • Posted on: 2018-05-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: valgueblasse
  • Star ratings:
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I recommend this bus!
  • Posted on: 2018-05-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Faith
  • Star ratings:
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I recommend this bus!
Great experience!
  • Posted on: 2018-05-02
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Faith
  • Star ratings:
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I recommend this bus!
Great experience
  • Posted on: 2018-05-02
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Faith
  • Star ratings:
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  • Comfort:
I recommend this bus!
Great experience
  • Posted on: 2018-05-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Faith webster
  • Star ratings:
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I recommend this bus!
Great experience!
  • Posted on: 2018-05-02
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Faith Webster
  • Star ratings:
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I recommend this bus!
Great experience
  • Posted on: 2018-05-01
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Saunders
  • Star ratings:
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I recommend this bus!
Wifi on some buses is a little sketchy but otherwise. It was a great addition that made the ride effortless!!! Floors could be mopped as someone spilled something so riding in stickiness for the duration of the ride was a bit uncomfortable. But you cannot miss the low prices they offer.
  • Posted on: 2018-05-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Mark Cook
  • Star ratings:
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I recommend this bus!
My wife is a regular rider and enjoys the convenience and options of Eastern.
  • Posted on: 2018-05-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Mark Cook
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
My wife is a regular rider and enjoys the convenience and options of Eastern.
  • Posted on: 2018-05-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Shaquella
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-05-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Shaquella
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2018-05-01
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Dickson paz
  • Star ratings:
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I recommend this bus!
Great service always on time
  • Posted on: 2018-05-01
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Bellejair Currey
  • Star ratings:
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I recommend this bus!
  • Posted on: 2018-04-30
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Shaquella
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: jing
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-30
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Jeffrey Williams
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-30
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Saraan Ajaye
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-29
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: James canapp
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-28
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Bellejair Currey
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2018-04-27
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Nyesha Cain
  • Star ratings:
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I recommend this bus!
Exactly what you expect.
  • Posted on: 2018-04-27
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Nyesha Cain
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
Excellent!!
  • Posted on: 2018-04-27
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Yahaira Contrera
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-27
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lycetta Adonis
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-26
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Taiwanda Ellis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-25
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lana
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-25
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Adrienne
  • Star ratings:
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I recommend this bus!
This is my favorite bus to take every time. Better than all competitors in the area, and easier and faster than Amtrak. Thank you again for the safe trip!
  • Posted on: 2018-04-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Rangs
  • Star ratings:
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I recommend this bus!
I wasn't unhappy with the service, but Eastern Coach should consider giving seat numbers to passengers, particularly since some passengers have the bad habit of hogging seats that they did not purchase. It gets very stressful trying to find empty seats when you're not sure if the bags on a seat really belongs to someone seated and has stepped out for a quick break or just some selfish prick hogging seats. It also makes the bus leave later than scheduled if they do so. Also, I was traveling with my sister and we would have liked to sit together but because everyone decided to take any empty pair, there was no way to do so. Seat numbering either filling from the front or the back of the bus should eliminate that issue.
  • Posted on: 2018-04-24
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Camille
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-24
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Don
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jordan Chung
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jordan Chung
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jordan Chung
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-23
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Keith Ford
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The time that the bus arrives at the destination is usually 2-3 hours later than what the schedule shows. I think they need to update the scheduling to reflect the frequent stops that are made and adjust the approximate arrival times.
  • Posted on: 2018-04-23
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Keith Ford
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The time that the bus arrives at the destination is usually 2-3 hours later than what the schedule shows. I think they need to update the scheduling to reflect the frequent stops that are made and adjust the approximate arrival times.
  • Posted on: 2018-04-23
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Keith Ford
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The time that the bus arrives at the destination is usually 2-3 hours later than what the schedule shows. I think they need to update the scheduling to reflect the frequent stops that are made and adjust the approximate arrival times.
  • Posted on: 2018-04-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Melissa
  • Star ratings:
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  • Service & Staff:
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I recommend this bus!
Cheap, good transport. Bus driver from ny to dc was talking his phone the whole time, a proven distraction from driving. Luggage was a total mess, as driver did nothing at all to get bags in correct bins, or in any orderly way, just left passengers to load and unload their own which resulted in a massive pile of everything smashed and difficult to retrieve.
  • Posted on: 2018-04-23
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Taiwo Oki
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-22
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Anh Dao
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-22
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Anh Dao
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-22
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Norys Lawson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-22
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Sal
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Overall I'd recommend this coach to a friend, but my ride from NYC-DC at from 5:30-10 pm on 4/21 was pretty awful. The cab smelled of tuna fish, the driver alternated erratically from 70 mph to braking suddenly to 45 or so on the highway for no apparent reason (seemed to be looking out for cops?), took longer than the announced 10 minute break, and in the last hour of the ride blasted the "50 shades of Gray" soundtrack at full volume with its very explicit, cheesy lyrics. On megabus they emphasize the importance of using headphones when playing music to not annoy those around you. I understand the driver can't wear headphones, but that music was so loud he may as well have been, and it was awful to boot. OK bus line overall, terrible trip last night.
  • Posted on: 2018-04-22
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Fredy
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jordan chung
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jordan chung
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jordan chung
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-20
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Don
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-18
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Stella
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-18
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Aleksandr
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Melissa
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
We arrived earlier than the expected time.
  • Posted on: 2018-04-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: ashley delatorre
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Mohammad Akbar
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The bus need more cleanleness. The toilet is dirty and has no sanatizer at all. The company ended the coupan which was good for low income customers. Company need to do more for the customer satisfections.
  • Posted on: 2018-04-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Don Mclean
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Marina zavadska
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-16
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Makayla
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
smooth ride will continue taking this company
  • Posted on: 2018-04-16
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Makayla
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
amazing bus ride like always
  • Posted on: 2018-04-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Adelaida Cosme
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The only problem I have when I check in for returning to New York, you have some of us waiting at another stop, while you have a great deal of people sitting in your main office.
  • Posted on: 2018-04-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Rickelle Folk
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kalia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Anh Dao
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
The bus feels hard to breath and really cold. I also heard somebody complaint when she gets up she feels really cold too. My neck is hurt because I try to sleep there but the chair is not accommodated for sleeping. Some people around me including the guy sits next to me have to bend the neck to take the nap. Not sure if there is a solution there. It is at night after a long day people feel tired and need a nap.
  • Posted on: 2018-04-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Anh Dao
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
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I recommend this bus!
Everything is good. The bus feels hard to breath somehow since the air does not flow well and the bus is completely full of people. The lady sits next to me is huge and it is hard to move my legs.
  • Posted on: 2018-04-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Dave Cassell
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: ASHLEY DELATORRE
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
bus was hot as fk
  • Posted on: 2018-04-13
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Winny Schwarz
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-13
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Danielle R. Tarv
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-12
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Fredy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-11
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Joseph
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-11
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Joseph
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-11
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Xbian
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
Awesome, way better than reviewed.
  • Posted on: 2018-04-09
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jordan Chung
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-09
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jordan Chung
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-07
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Sujay
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
Particularly disturbed by a guy singing ut loud with his headphones on.
  • Posted on: 2018-04-06
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Nyesha Cain
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
Best bus ever great prices
  • Posted on: 2018-04-03
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Sujay
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-03
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Sujay
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-03
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Sujay
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-03
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Sujay
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-03
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Sujay
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-03
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Sujay
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Diane Rivera
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-02
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Shaquella
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Shaquella
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-01
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Dion Albert
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus was 2hrs late, the bathroom was dirty and the bus driver kept getting lost
  • Posted on: 2018-03-31
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Khalid
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
I would recommend the staff to be more courteous
  • Posted on: 2018-03-30
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Hector
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Daviah
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Daviah
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-30
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Taiwanda Ellis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Mark Cook
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Had bus problems leaving New York. Had to switch buses. These things happen but caused arrival delays of almost two hours. Is there a way for notifications to be sent out in these circumstances?
  • Posted on: 2018-03-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Paul
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
Good service and clean bus
  • Posted on: 2018-03-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Yuting Zhao
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-27
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Blakeley
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I always choice eastern bus for traveling. I normally take the bus from Richmond to NYC however this trip I only traveled to dc I arrived safely and ten minutes early. The location and staff in dc were a pleasure. Iíll always recommend eastern to friends and family. Travel confidently.
  • Posted on: 2018-03-27
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Hui Chin
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
driver is professional
  • Posted on: 2018-03-25
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: makayla
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
amazing ride
  • Posted on: 2018-03-25
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Makayla
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Very good ride
  • Posted on: 2018-03-25
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Makayla
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Very good ride
  • Posted on: 2018-03-22
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jordan Chung
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-22
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Shahana
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-22
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Ren Hinton
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus was cancelled
  • Posted on: 2018-03-22
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Jeanette
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I returned from Trinidad at JFK and took a cab to Allen Street to get on the bus. I purchased 6 bottles of alcohol duty free got on the bus and the reckless driving of the driver made my secure package fall and broke three bottles of my alcohol intended for gifts that cost me $25.00. I have traveled with Eastern before and had no complains. I feel that Eastern bus Services need to reimburse me for my broken bottles.
  • Posted on: 2018-03-22
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Linda
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Overall trip was a good one - the bus was on time, it was crowded and there was a passenger singing out loud which I think rules need to be communicated on passenger expectations on the bus. This passenger disturbed others on bus halfway thru the trip, I had to move my seat.
  • Posted on: 2018-03-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: William Wu
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-21
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Shakira Howard
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Don Mclean
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-21
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lana
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-21
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Abdoul Akinocho
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Emily Crews
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
It would be nice if the driver would enforce the idea of all riders keeping as quiet as possible. Someone was watching tv on their phone loudly during much of the trip and I had hoped the driver would make an announcement that riders need to use earphones for watching/listening on their devices.
  • Posted on: 2018-03-20
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-20
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-20
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-20
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robin Kittrell
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-20
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robin Kittrell
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-20
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: ISAAC
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-20
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: ISAAC
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-20
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Janique Bramble
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Itís need be more comfortable
  • Posted on: 2018-03-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Franchesca
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-19
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Diamone
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-19
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Yahaira Contrera
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-19
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: tara chamber
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Excellent ride. For the price, I'm happy with their service!
  • Posted on: 2018-03-18
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Milady Delacruz
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The only problem I had was with the constant smell of Marijuana but that is something out of you guys hand. Everything else was really good!! Would use again
  • Posted on: 2018-03-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ola
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-18
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ola
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ola
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-18
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ola
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-18
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Ola
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-18
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Daray
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
great trip!
  • Posted on: 2018-03-18
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Daray
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-18
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Daray
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-18
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Abdoul AKinocho
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-17
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Andrea
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Feli
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-16
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: ASHLEY DELATORRE
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-16
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Ashley Mulloy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The ride to Richmond was great - the bus was super tidy and the drivers are sticklers for the 10 mins rest stop! I appreciate that so we are always on time. Thank you!
  • Posted on: 2018-03-15
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-15
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-15
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: ASHLEY DELATORRE
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-15
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robin Kittrell
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jessica Sandrine
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
Very punctua. I will recomme to friends. But I don't the fact you have to check in in the office before going to another corner to get the bus in Washington DC. It's not easier for the person with disability.
  • Posted on: 2018-03-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Cris
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-14
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Cecilia rosado
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Very bumpy ride this time
  • Posted on: 2018-03-13
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: stacey
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-13
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Arjuna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
Everything ran smoothly. Bus arrived late for departure but our driver made up for the time lost by driving quickly, and we arrived ahead of the ETA. Bathroom was actually NOT disgusting as is usually the case with brands like Megabus and Greyhound. Overall pleased with the experience and will likely buy from gotobus in the future.
  • Posted on: 2018-03-13
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Adrianne
  • Star ratings:
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I recommend this bus!
Still my favorite bus!! Thank you for all the great service every time. I recommend you to everyone.
  • Posted on: 2018-03-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Dmytro
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-13
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: ISAAC
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-13
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tanvir Khalil
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-13
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: ISAAC
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-13
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Don
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Andy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Get the Eastern Bus app, and with the bus wifi, you can watch moview.
  • Posted on: 2018-03-10
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Ahmad khan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus does not operate on time
  • Posted on: 2018-03-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: C. YOUNG
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-09
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Nury Alvarado
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-09
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Ky
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-08
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Nyesha cain
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Fast
  • Posted on: 2018-03-08
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Adrienne
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The drop offs were fast. The bus is really good with getting us to the destination on time
  • Posted on: 2018-03-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Adrienne
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus came fast and no issues on the ride.
  • Posted on: 2018-03-07
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: joseph
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-07
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Joseph
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-07
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Don
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-06
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: ISAAC
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
the bus was late 1.15 minutes in the morning ... and then it took 18 hrs to get to Baltimore... I left NY at 10.45 am gat to Baltimore at 3.15 am ... TERRIBLE EXPERIENCE ...!!!
  • Posted on: 2018-03-06
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: ISAAC
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Luz
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-04
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Sharone Davis-Sm
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I usually enjoy my trips on Eastern Coaches. However I think it is very predjudice. 90% of the time only Chinese people are allowed on the first two rows. As you enter the bus these rows are blocked off or you are told you can not sit there. But when we reach D.C. the rows are available for the Chinese customers. Iíve found this to happen going north or south. On March 3, 2018. On the 5:30pm bus from Richmond to NY. We arrived in DC and Two African American young ladies were told in D.C. there were no seats on the bus. However there were two empty seats behind the driver. They were left there to wait for the next bus the next day and they were only 16 years old. I thought that was horrible. I also thought Eastern could have handled the cancellation of buses better. Sending three buses was good but you know we needed more.
  • Posted on: 2018-03-04
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Miriam
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-04
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Miriam
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-04
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Diana Tasayco
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: OLUWASEGUN
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Cris
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Cris
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Cris
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Cris
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Cris
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Cris
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Lala
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Quita
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Always great
  • Posted on: 2018-03-02
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: taiwanda ellis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Don
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Tony
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tony
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The restroom are very smell bad
  • Posted on: 2018-03-01
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: taiwanda ellis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Mark Cook
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Eastern Coach staff are very friendly, courteous and thoughtful. They go out of their way to make sure there are no miscommunications. A pleasure to do business with.
  • Posted on: 2018-02-27
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Makayla DaSilva
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
great service
  • Posted on: 2018-02-27
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Makayla DaSilva
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
very reliable
  • Posted on: 2018-02-27
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: ISAAC
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-27
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: ISAAC
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
the driver was very bad in front of every body when he talk to me ...
  • Posted on: 2018-02-26
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Yliana DiazD
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Excellent service.
  • Posted on: 2018-02-25
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Nyesha Cain
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Always fast and reliable. Wifi. Movies and charging acess
  • Posted on: 2018-02-25
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Nyesha Cain
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Always fast and reliable. Wifi. Movies and charging acess
  • Posted on: 2018-02-25
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Nyesha cain
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Always fast and reliable. Wifi. Movies and charging acess
  • Posted on: 2018-02-25
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Monique
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Daviah
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-24
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Ramona
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-24
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Marisol
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Should improve driver courtesy and staff service. Seats not very comfortable. Price is ok.
  • Posted on: 2018-02-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Olu
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-23
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Don
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-23
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Diamond
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus driver took so long to get Virginia
  • Posted on: 2018-02-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kalia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kalia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kalia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-23
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lynette Adonis
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-23
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Yushika Shepherd
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
Very smooth ride
  • Posted on: 2018-02-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Yahaira Contrera
  • Star ratings:
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I recommend this bus!
The only complain I have that the bus driver didn't stop so we could used the bathroom. In additional when I was left in Washington DC one of the passenger left to used the bathroom and I told the driver that she left to used the bathroom he didn't care and left her and took her luggage however that's was wrong other wise it was okay
  • Posted on: 2018-02-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Darius
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: javier chavez
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
GOOD TRIP, SAFETY AND VERY FAST
  • Posted on: 2018-02-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Camille
  • Star ratings:
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  • Comfort:
I recommend this bus!
They overbooked the bus so had to kick someone off so I could get on
  • Posted on: 2018-02-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Diana
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-20
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Dickson paz
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
I absolutely recommend this company. Cleaning staff timing everything was perfect
  • Posted on: 2018-02-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Gilbert Almonte
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-20
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: ISAAC
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-20
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: ISAAC
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-20
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: ISAAC
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Feng Chen
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
Best value
  • Posted on: 2018-02-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Indumathy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-19
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Shakira Howard
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Shakira Howard
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Suzanne
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
No overhead light so you can read on the bus. We were traveling at night
  • Posted on: 2018-02-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Theda Johnson
  • Star ratings:
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I recommend this bus!
Very nice ride. The drivers do not let passengers sit in the first two seats.Behind him or across from him. Im early just to seat in those seats. Disappointed. Overall a nice ride.
  • Posted on: 2018-02-18
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Anisah perez
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-18
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Anisah Perez
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-18
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Nadine myrie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-18
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: James canapp
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-18
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Monica
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
You need to be care about cleanliness and odor control
  • Posted on: 2018-02-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Tiara Clinton th
  • Star ratings:
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I recommend this bus!
Ride was great
  • Posted on: 2018-02-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Daisey
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ruka
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
All the staffs were very nice and friendly - except the lady who was checking the passengers this morning in NYC. She just didn't know what customer service is.
  • Posted on: 2018-02-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Segun
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-15
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Don
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Mark Cook
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Mark Cook
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-15
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Laura
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Bathroom wasn't clean and WiFi was spotty, but the ride was fine otherwise.
  • Posted on: 2018-02-15
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Laura
  • Star ratings:
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I recommend this bus!
Bathroom wasn't clean and WiFi was spotty, but was fine otherwise.
  • Posted on: 2018-02-15
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Laura
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Bathroom wasn't clean, but the ride was fine otherwise.
  • Posted on: 2018-02-15
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: mi
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-15
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: mi
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-14
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Claudia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-14
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: alissiusa2015@ya
  • Star ratings:
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I recommend this bus!
Good trip
  • Posted on: 2018-02-14
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: JoAnne
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
I will never use GOTOBUS AGAIN, NOT EVER to book my tickets!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
  • Posted on: 2018-02-13
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Danielle R Tarve
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-13
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Joanne Hines
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Worst service to ever deal with. Disconnected multiple times. Separate and can not handle basic rescheduling of a ticket. I was supposed to know calling would change their you can change a ticket within 24 hour rule. Ride was ok but customer service horrific. Eastern good will tell friends to hook with eastern not go to bus EVER!
  • Posted on: 2018-02-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Luke Atkinson
  • Star ratings:
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I recommend this bus!
Great trip. Smart driver. No complaints. Would recommend Eastern Bus to friends and would book a trip again with Eastern Bus.
  • Posted on: 2018-02-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Luke Atkinson
  • Star ratings:
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I recommend this bus!
Great trip and driver Ė†the only issue was that the outlets did not work on the bus.
  • Posted on: 2018-02-13
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Derek Alfred
  • Star ratings:
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I recommend this bus!
Always clean and punctual.
  • Posted on: 2018-02-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Oliver
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The individual light in my section was not working. Also I was not able to access internet appropriately to watch the offered online movies. It kept saying I needed to download the app which is not compatible with chromebooks.
  • Posted on: 2018-02-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Shawn
  • Star ratings:
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I recommend this bus!
Need to have extra toilet tissue, also it will be nice thing to show a movie on the bus, also you should notify passengers the bus doesnít stop at rest stop for anyone to use the restroom. Also you should let everyone traveling know they need to be at the bus stop at least 15 minuets before departure.
  • Posted on: 2018-02-13
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: TANISHA
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-13
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: ISAAC
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-13
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: ISAAC
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Vivian Huang
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
If you buy cash tickets at the station, you will pay $8 more per ticket. I suggest that if you know your itinerary to book tickets online. You will save $15 round trip. I made the mistake of buying tickets at the bus station. Never again!
  • Posted on: 2018-02-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Abby
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: El Mechry El Kou
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-12
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lynette Adonis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-12
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Taiwanda Ellis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-11
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Yvette
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
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I recommend this bus!
Was a pleasant and safely provided trip.
  • Posted on: 2018-02-11
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kevin champagne
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-10
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: E
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Colin Tack
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Someone kept smoking cigs in the bathroom
  • Posted on: 2018-02-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Oliver Pavick
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
It was a nice easy trip from NYC to DC. The driver and staff were courteous the entire time.
  • Posted on: 2018-02-10
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Mark Rossi
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-10
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Danielle R Tarve
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tonya Shorter
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
Great Service every time I ride with EasternThanks for everything..
  • Posted on: 2018-02-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: DS
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Sanjay
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-07
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lozarius
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-07
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Rickelle Folk
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-07
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Daniel Camacho
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-07
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: ISAAC
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-07
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: ISAAC
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-07
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: ISAAC
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-07
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Miriam Camacho
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Nicole
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Bert Green
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Benjamin Tschida
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-06
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Raul Rosado
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Kenny
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Trip was smooth and easy. I travel to and from DC quite often, and I usually use Eastern. I would absolutely recommend this service to friends and associates.
  • Posted on: 2018-02-06
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Don
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-05
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Christian Urena
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Great ride comfortable, definitely recommend to a friend always on time or arrival early
  • Posted on: 2018-02-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Juli Cooper
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
The DC staff (especially David) is great! The NY staff is not so with the exception of the guy who loads the baggage. This bus was clean - not always the case. We were on time. Often on the route from NY to DC we are late because the driver stops 1 or 2 times. For some unknown reason I had a terrible time with the website booking the ticket for this ride.
  • Posted on: 2018-02-05
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Wayne
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Bus broke down on the highway
  • Posted on: 2018-02-05
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Calvin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-04
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Trina
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-03
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Calvin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-03
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Heaven Belton
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
The bathrooms were poor and the internet wasn't wirking at all.
  • Posted on: 2018-02-02
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lana
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Nate
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
I left my hat and the driver found it for me.
  • Posted on: 2018-02-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Yliana Diaz
  • Star ratings:
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I recommend this bus!
Very good service.
  • Posted on: 2018-02-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ola
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ola
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-01
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Adrianne
  • Star ratings:
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I recommend this bus!
I recommend you all every time. This is literally my favorite but to take from Richmond to DC, and lately has become the ONLY bus I take. Super reliable. I appreciate it always.
  • Posted on: 2018-02-01
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Taiwanda Ellis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-01
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Joseph L
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Esmira Abbasova
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-31
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Joseph L
  • Star ratings:
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  • Comfort:
I recommend this bus!
Always reliable and on time leaving Richmond
  • Posted on: 2018-01-30
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: ISAAC
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-30
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: ISAAC
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ola
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Arash
  • Star ratings:
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I recommend this bus!
My personal belonging were stolen. Im shocked
  • Posted on: 2018-01-29
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Nyesha Cain
  • Star ratings:
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I recommend this bus!
Quick fast professional
  • Posted on: 2018-01-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: ASHLEY DELATORRE
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-29
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: ....
  • Star ratings:
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  • Comfort:
I recommend this bus!
Traveled with no issues
  • Posted on: 2018-01-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Galina Buzhak
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Yvette Gibson
  • Star ratings:
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I recommend this bus!
Good safe experience.
  • Posted on: 2018-01-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Cynthia Carvajal
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-26
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Steve
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-26
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jordan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-26
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lynette Adonis
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-24
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Gwendolyn
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-24
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: ISAAC burak
  • Star ratings:
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I recommend this bus!
we cant charge the phone the driver cut out the power in the bus
  • Posted on: 2018-01-24
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: ISAAC burak
  • Star ratings:
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I recommend this bus!
the windows was making a lot a noise
  • Posted on: 2018-01-23
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Anyelo tineo
  • Star ratings:
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I recommend this bus!
Its always a pleasure riding with Eastern bus company! It always has been my 1st choice to ride and take andvtrip to see family or have family come see me at an affordable price and a comfortable and clean ride!!
  • Posted on: 2018-01-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ola
  • Star ratings:
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I recommend this bus!
  • Posted on: 2018-01-22
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Lisa
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
You need to change the drop of and pickup in DC. It is not what is stated on the ticket. Also, it would be nice if it is addressed that people not play their music without headphones. Someone blared there music their music for most of the trip which was so inconsiderate. For the most part I really like the bus line.
  • Posted on: 2018-01-22
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Sayyida Rahim
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2018-01-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Alexandra
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-21
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Michele
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-21
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: luis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
bus muy viejos, no tenŪan cargadores
  • Posted on: 2018-01-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Knall Andreas
  • Star ratings:
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I recommend this bus!
I forgot a rolled poster in the bus upon arriving. I contacted Eastern Coach several days later to see if they had found it, but they did not find anything, apparently they didn't even have a lost and found service. Quite disappointing, since I expect to find lost items on a quality service. I even offered a finders fee but they just weren't interested in my loss.
  • Posted on: 2018-01-21
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Knall Andreas
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-20
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: James canapp
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-19
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Mi
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-19
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Mi
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Abdoul AKINOCHO
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Amazing ride
  • Posted on: 2018-01-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Abdoul Akinocho
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Amazing ride
  • Posted on: 2018-01-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Dale Scott
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-18
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Stacey gomes
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-18
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Stacey gomes
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: lycetta
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Sharay
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The bus arrived late on Friday January 12th for departure we departed 30mins late and I arrived to my destination 2 hrs later than arrival time.
  • Posted on: 2018-01-16
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Matonia Jones
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-16
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Taylor Johnson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-16
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: William Tvedt
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-16
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: William Tvedt
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-16
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tiara thomas
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Eastern bus is by far thr best bus company ive ever did business with.
  • Posted on: 2018-01-16
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Denise Powell
  • Star ratings:
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I recommend this bus!
Ride was good.
  • Posted on: 2018-01-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Denise Powell
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: rickelle folk
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-16
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Dale Scott
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-16
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tianda
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
It was extremely hot. I could not charge my phone, the charge was not working
  • Posted on: 2018-01-16
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Pavel Cislaru
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: CHRISTINE
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-15
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Miriam
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus driver and staff were amazing The bus was clean except for the seats. They were stained
  • Posted on: 2018-01-15
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Jordan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Daviah
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-14
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ola
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ola
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ola
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-14
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ola lawal
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ola
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: CHRISTINE Keba P
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
We got there an hour early! Smooth ride!
  • Posted on: 2018-01-13
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Edwards.irma1024
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Staff was great!
  • Posted on: 2018-01-13
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Hope
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I wish the driver wouldn't talk on the phone for long periods of time. every dangerous while driving may people.
  • Posted on: 2018-01-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Sabrina Chase
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
GoToBus has horrible customer service not at all willing to assist stranded passengers with ticket problems. I will never use or recommend this service to anyone. Any other service would be more helpful then money robbing GoToBus.
  • Posted on: 2018-01-12
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Taiwanda Ellis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-12
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lana
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-12
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Pavel Cislaru
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-12
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Odessa
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus was an hour late and thereís only power outlets on some seats
  • Posted on: 2018-01-11
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Mi Lee
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Good Service
  • Posted on: 2018-01-11
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Brian Cruel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-11
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Miriam Camacho
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-11
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Taiwanda Ellis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: ABULBASAR MOMINU
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-10
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Christina Edward
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-10
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Christina Edward
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Christina Edward
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus was over an hour late.
  • Posted on: 2018-01-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Christina Edward
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-09
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Cynthia Campanal
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The driver arrived 45 minutes late. Customer Service very hard to get a representative on the phone to assist with travel problems. Driver refused to let me and my son board the bus, rude arrogant and not fluent or literal enough in English to read the written E-ticket info & refuses to call his own bus company. He rather strand paying customers then drive to destination . Then he refused to drive the bus causing another lengthy delay.
  • Posted on: 2018-01-09
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: isaac burak
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
very very late almost 1 hour
  • Posted on: 2018-01-09
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: isaac burak
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
this time was very good ...
  • Posted on: 2018-01-08
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Diamone
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-08
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Ashley Hawkins
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Kalil Mason-Alph
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-07
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Kasey
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-07
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Patrick U.
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-07
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Yanuario Picado
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-07
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Fernando Strohsc
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-06
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Rashida
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus driver was rude and nasty. Asked him where outlets were located and he raised his voice
  • Posted on: 2018-01-04
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jorge Avila
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Good trip again. Cant really complain about reaching late due to traffic conditions. Smooth ride.
  • Posted on: 2018-01-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Anthony
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-04
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Don
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-04
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Chrismary Brown
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Safe ride. Punctual and affordable. Will always travel with goto.bus
  • Posted on: 2018-01-04
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: CML
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus was clean, on time, and heated on a very cold night! Driver was very nice and communicative.
  • Posted on: 2018-01-04
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lucy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Gordon
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-03
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lynette Adonis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-03
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: BRIAn cruel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-03
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jalaysha
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Isaias
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kalia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Kalia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-03
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Faye
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Ride was cool
  • Posted on: 2018-01-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Jay
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Yliana Diaz
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Very good service. Punctual, clean.
  • Posted on: 2018-01-02
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Destini
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
I just donít like the crowned and lil space that I have.
  • Posted on: 2018-01-01
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: James
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Its always a pleasant experience on Gotobus. My only complaint would be that the ear phone policy is not being enforced. Other than that, I look forward to my next travel via Gotobus.
  • Posted on: 2018-01-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Joseph Cascio
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: jinxing chen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: jinxing chen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: jinxing chen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
was ok
  • Posted on: 2018-01-01
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Ida
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I was very happy
  • Posted on: 2018-01-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Tamila
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
This is a worth bus service company , I did not get in to the bus . Was standing in front of the departure place , bus dod not come , when I went to the office they ( stuff was terrible in action and lies) have told me that I had to have made check inc to the office before I get in to the bus, I have asked them , why they did not let us know , if we have to do check on ? They have told me that I have that written in the ticket. I am planing to go to the court . I don't like when somebody lies to the face of the client.
  • Posted on: 2018-01-01
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lana
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: jinxing chen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
was alright
  • Posted on: 2018-01-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Prem kumar
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Very good
  • Posted on: 2017-12-31
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Serena belasquez
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-31
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: BRIMBEUF
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
The driver put a vidťo with sound very high, After 3 requests to put lower, the woman was not happy and turned off !!! At The first stop, they didnt inform us for the time to stay, we had to ask to the driver to wait 6 persons !!!
  • Posted on: 2017-12-31
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: kritika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-30
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Chrismary Brown
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-30
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jakubowski
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus was cold inside . Arrival to Washington Dc with 1 hour late.
  • Posted on: 2017-12-30
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Jorge Merino
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-30
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Immanuel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-30
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Immanuel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-30
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Kendra Hargrove
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tessaya
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
I really enjoyed my ride to Washington DC. The bus was clean and got me there fas. It also had chargers so that I could plug up my phone and listen to music all the way there. Thank you.
  • Posted on: 2017-12-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kalil
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
I truly love riding with Eastern Coach!!
  • Posted on: 2017-12-29
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Shaliah
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-29
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: ola
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: ola
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-29
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jules Nelson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-29
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Darlene Scotr
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
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I recommend this bus!
When i got on the bus in rockville there was no heat until we got to baltimore we were freezing on the bus. Also the bus smelled as if someone was smoking on the bus the entire trip
  • Posted on: 2017-12-29
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Martha Jackson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-29
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Chris
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
Of all the Chinatown buses, this one is superior. However it was crowded and cramped still.
  • Posted on: 2017-12-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Alseynou
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-28
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Tamar
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Lovely
  • Posted on: 2017-12-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Creence Lin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-28
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: sydney bennett
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-28
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Raychel
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
The rides were comfortable going and coming from Richmond VA.
  • Posted on: 2017-12-27
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Dmytro
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-27
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: CHRISTINE Keba P
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-27
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: FRENCHI JONES
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
Drivers drive recklessly at times. Drive too fast and are also rude at times.
  • Posted on: 2017-12-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: tyree
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-27
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Rhyne
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Daniel Tam
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Daniel Tam
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Aissata
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
I always have the best experience with the eastern bus. The bus is confortable, they have the best drivers and itís so affordable.
  • Posted on: 2017-12-24
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Derrek Hughes
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
Nice
  • Posted on: 2017-12-24
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Yliana Diaz
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Good service
  • Posted on: 2017-12-24
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Vonda Tolson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-24
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ashley Delatorre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-23
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Anne Rousseau
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
The outlet was near the person I was sitting and I could not access it because my cord was not long enough. The seats could be slightly more comforting and east to adjust.
  • Posted on: 2017-12-23
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lycetta
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-22
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robin Kittrell
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-21
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Leticia puccio
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bathroom was dirty , bus temperature cold especially for older people and empty sanitizer in bathroom.
  • Posted on: 2017-12-20
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Danielle R Tarve
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-20
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Derris
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The booking experience was easy!. The ride was safe and prompt. The staff was cool. I ride with the company all the time. Its always a good experience.
  • Posted on: 2017-12-20
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: taiwanda ellis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-20
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: taiwanda ellis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Brian Cruel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-18
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lisa Bennette
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
The Gentleman At the 34th street location in NYC is amazing! Everything runs so smooth because of him, he is the b st!!
  • Posted on: 2017-12-17
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: An
  • Star ratings:
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  • Service & Staff:
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I recommend this bus!
I really enjoyed the ride
  • Posted on: 2017-12-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Alex
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Alex Neumeier
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-16
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lycetta
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Carmen Wu
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus station was difficult to find, but other than that, no major issues. Great price.
  • Posted on: 2017-12-16
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Chong Hui Chen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-16
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Jermaine
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-16
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lana
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-16
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: blanchon
  • Star ratings:
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I recommend this bus!
Internet not available and no USB
  • Posted on: 2017-12-15
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Nykkira Cain
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-15
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Nykkira
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-15
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lisa Bennette
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-15
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Elaina H
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-15
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Silas Lennon, Jr
  • Star ratings:
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I recommend this bus!
I had to ask the bus driver to turn the wall charging switch on, though we weren't even halfway through the bus ride. I did notice that the other Asian passengers towards the front of the bus had their power outlets plugged in and running. I also noticed after stopping at the next stop a hr or more away that a man was searching through all the available outlets to see which outlet towards the middle and rear of the bus were working, thus notifying me that the power outlet switch wasn't turned on for over a two hour period.
  • Posted on: 2017-12-14
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: George feiser
  • Star ratings:
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I recommend this bus!
Very good service I use them often
  • Posted on: 2017-12-13
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Nancy
  • Star ratings:
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I recommend this bus!
The bus arrived late in New York. No one tells you that the bus is going to be late or how long you will be waiting for it. The driver drove like a maniac, breaking often. We ere already an hour late arriving at our destination when he pulls off at Mr Fuel gas station, doesn't say anything, he gets off the bus and comes back 15 minutes later and continues driving, making us even later.
  • Posted on: 2017-12-13
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jakita Miller
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-12-13
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Jakita Miller
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-13
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Sade martin
  • Star ratings:
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I recommend this bus!
Although the bus seems uncomfortable itís a great way to get home
  • Posted on: 2017-12-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Camille
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-12
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Sylvia
  • Star ratings:
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I recommend this bus!
Driver is accommodating and make sure his passengers are ok
  • Posted on: 2017-12-11
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: James
  • Star ratings:
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I recommend this bus!
It is always a nice experience on Eastern.
  • Posted on: 2017-12-11
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: gabriel
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-11
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Larry Bryant
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-11
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Camille
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2017-12-11
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: misc brah
  • Star ratings:
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I recommend this bus!
Gj,dm but less sloots slooting next time please
  • Posted on: 2017-12-10
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: B Shim
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-10
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: B Shimg
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-10
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: SD
  • Star ratings:
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I recommend this bus!
Got me to my destination safely even in e the snow without delays.
  • Posted on: 2017-12-10
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Alexis Williams
  • Star ratings:
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I recommend this bus!
My fiancť and I got our bag stolen (and theirs left behind) by one of the other passengers traveling with Eastern this past Friday 12/8 - Monday. We aren't even sure if the person who did so was a person who got off in D.C or a person who got off very quickly in Richmond (due to the heavy snow). The staff seemed very unapologetic and seemed not to be very empathetic toward it. It was a snowstorm and we had no clothes, no toiletries. Maybe Eastern should implement a color coding system for their customers and their checked luggage. You get a blue tag if you're getting off in D.C. A red tag for Richmond, a yellow tag for NYC. I think it'd be easier and would help prevent mistakes like this. Very valuable things were taken from us. Very heartbroken and disappointed with Eastern travel.
  • Posted on: 2017-12-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: ola
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-12-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: ola
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: ola
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: ola lawal
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-12-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: ola.lawal
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2017-12-07
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lana
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-12-07
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: daniel
  • Star ratings:
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I recommend this bus!
Super fast and driver braked so hard a lady fell down in the aisle it ruled.
  • Posted on: 2017-12-07
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Adrianne
  • Star ratings:
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I recommend this bus!
Definitely my favorite bus service from Richmond and DC!!!
  • Posted on: 2017-12-07
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Adrianne
  • Star ratings:
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I recommend this bus!
Always excellent service!
  • Posted on: 2017-12-07
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Barbara Langhorn
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-12-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Shereice
  • Star ratings:
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I recommend this bus!
The Bathroom was filthy
  • Posted on: 2017-12-06
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Donald
  • Star ratings:
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I recommend this bus!
Best trip ever.. Fast clean bus
  • Posted on: 2017-12-06
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Ann Olive
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-12-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Ann Olive
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jesse
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jim Weil
  • Star ratings:
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I recommend this bus!
Welcome transportation option at affordable price
  • Posted on: 2017-12-05
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: isaac burak
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-12-05
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: isaac burak
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-05
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: isaac burak
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
i paid $25.00 for my ticket on line and the driver charge $20.00 to the people with out reservation why they paid less than me when I did it early ...
  • Posted on: 2017-12-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jermaine
  • Star ratings:
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I recommend this bus!
good ride
  • Posted on: 2017-12-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jermaine Allen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jermaine Allen
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Driver was a little tired but he pushed threw which wasnt safe so i recommend drivers get rest or take breaks
  • Posted on: 2017-12-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: ann
  • Star ratings:
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I recommend this bus!
Good ride.
  • Posted on: 2017-12-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Sabina Michel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2017-12-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Sabina Michel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-04
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: daniel
  • Star ratings:
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I recommend this bus!
Bretty gud XDDD
  • Posted on: 2017-12-04
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Kenneth Jones
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-12-04
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Cory smith
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-03
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: B Shim
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-03
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: B Shim
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-03
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Kate Powers
  • Star ratings:
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I recommend this bus!
Unfortunately I had a really bad experience on my way down from NYC to Richmond (although the return ride was infinitely better). Our driver stopped driving in the MIDDLE of the highway for 15 minutes to fiddle with the GPS- cars were literally rushing by us going 60 mph and it was like the driver thought it was perfectly normal to stop. Later in the ride when stopping in MD, he driver around in circles trying to find the spot to park, which was worrisome and uncomfortable. I honestly didn't feel safe with that driver and for that reason feel Everton on that bus is entitled to a refund. The bus was also 45 min late for pickup.
  • Posted on: 2017-12-02
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: CHRISTINE
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-12-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Philippe Blot
  • Star ratings:
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I recommend this bus!
Driver was smoking while driving the bus. He monopolized the right front seat with his luggages and refused passengers to seat behind him so he can smoke freely. But I told him to stop smoking in the bus.
  • Posted on: 2017-12-01
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Stella
  • Star ratings:
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I recommend this bus!
On time,bus drivers have respect for passengers & driving cautiously
  • Posted on: 2017-12-01
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Charlotte Haskin
  • Star ratings:
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I recommend this bus!
Why isn't anyone besides asian allowed to sit in fthe front seats?
  • Posted on: 2017-12-01
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Alireza Bayat
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-01
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Farouk
  • Star ratings:
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I recommend this bus!
Good price and punctual.
  • Posted on: 2017-11-30
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Olufemi olofintu
  • Star ratings:
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I recommend this bus!
Always on time
  • Posted on: 2017-11-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Adelaine Tan
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-29
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Troy
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-29
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Nathaniel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-29
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lycetta
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-29
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lycetta
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-29
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lycetta
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-29
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lizzie
  • Star ratings:
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I recommend this bus!
The trip was good Thank you
  • Posted on: 2017-11-29
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Farouk
  • Star ratings:
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I recommend this bus!
It is practical to travel to NYC, affordable and punctual.
  • Posted on: 2017-11-28
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: tatiana burak
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-28
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Alba Baltodano
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: TN
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-27
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: James
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-27
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Stacey gomes
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-27
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Stacey gomes
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-27
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Stacey gomes
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-27
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Sanjay
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-27
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Chee-Ming
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-27
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Chee Hung
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Chee Hung
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-27
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Zandro Galolo
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Vasudha
  • Star ratings:
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I recommend this bus!
Other bus services are equally good or even better. But my primary issue with Eastern while catching the bus from DC to NY is that the ticket was extremely unclear about the process of catching the bus. I reported half an hour early but still missed my bus. You have to be more clear about the process about boarding buses if the process is not the norm. There were around 10 people with me who missed the bus because of the sam reason.
  • Posted on: 2017-11-27
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Zandro Galolo
  • Star ratings:
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I recommend this bus!
I would recommend your bus company to everybody ,. Nice experienced , I love it ,
  • Posted on: 2017-11-27
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Zandro Galolo
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
I had always a great time traveling with Easterb Bus ,. Good service .
  • Posted on: 2017-11-27
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: leonard orlowski
  • Star ratings:
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I recommend this bus!
Great ride Richmond to NYC
  • Posted on: 2017-11-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: rickelle folk
  • Star ratings:
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I recommend this bus!
on my last 3 trips there has not been either no wifi and/or power to charge electronics. I am about to stop riding with eastern. I know only 1 concern does not make a difference, but you need to make sure that all bus have power and wifi for the customers. On each trip, I asked the driver and he stated there was nothing that they can do since that is how they received the bus.
  • Posted on: 2017-11-27
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Anka
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Anka
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Leonard Davis
  • Star ratings:
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I recommend this bus!
The Staff in Wash. DC are especially nice
  • Posted on: 2017-11-26
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Ayanna
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-26
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: john prothro
  • Star ratings:
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I recommend this bus!
none
  • Posted on: 2017-11-26
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Nyesha cain
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-26
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Kendale
  • Star ratings:
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I recommend this bus!
The arrival time was 2.5 hrs behind
  • Posted on: 2017-11-26
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Chong
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-26
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Pirttimaki
  • Star ratings:
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I recommend this bus!
If you don't mind travelling with a stinky toilet and not so confortable seat, it's cheap and on time.
  • Posted on: 2017-11-26
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Premkumar selvan
  • Star ratings:
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I recommend this bus!
Nice
  • Posted on: 2017-11-26
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Teron Collins
  • Star ratings:
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I recommend this bus!
Great experience.
  • Posted on: 2017-11-25
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Olufemi olofintu
  • Star ratings:
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I recommend this bus!
I really enjoyed my trip to Baltimore. Initially I was doubting their capabilities, but a trial convinced me.keep it up.
  • Posted on: 2017-11-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: LeTisha
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-25
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Belinda
  • Star ratings:
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I recommend this bus!
Bus picked up a half hour later than scheduled, however we still got there on schedule. Overall, the trip was great.
  • Posted on: 2017-11-23
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Krista
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kinjal
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kinjal
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: LeTisha
  • Star ratings:
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I recommend this bus!
Bus was overbooked. Had to wait an hour for the next one. Either add more time slots, or donít sell tickets for seats you cannot provide.
  • Posted on: 2017-11-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Aly
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Shawnette
  • Star ratings:
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I recommend this bus!
Great experience ..the bus was on time...
  • Posted on: 2017-11-23
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Pavel Cislaru
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-22
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Sanjay
  • Star ratings:
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I recommend this bus!
i was told that charging socket will be there at every seat. it was not the case. leg room was very less and seat cushion was very tight
  • Posted on: 2017-11-21
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Hťctor Palomo
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-21
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Nicholas
  • Star ratings:
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I recommend this bus!
Main issue was that the bus stayed at the Penn station stop for about an hour and a half. Scheduled to arrive at 7:30pm, actual arrival was 9:15pm. These buses are rarely perfectly timed but there was no explanation for the delay in NYC. Aside from that the ride was relatively comfortable and quiet.
  • Posted on: 2017-11-21
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Nicholas
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-21
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: daniel
  • Star ratings:
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I recommend this bus!
Good good good
  • Posted on: 2017-11-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Mariana de jesus
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-21
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Katherin rodrigu
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Katherin rodrigu
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-20
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tawana
  • Star ratings:
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I recommend this bus!
The bathroom was totally disgusting. The driver didn't inform passengers we were going to be waiting at the Washington DC stop for 15minutes yo pick up additional passengers so we could have gotten off the bus for a short break.
  • Posted on: 2017-11-20
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Tajhane Green
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: ASHLEY DELATORRE
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-20
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Freddy Espitia
  • Star ratings:
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I recommend this bus!
My bus was cancelled thirty minutes after it was supposed to depart on a Sunday night. I had been waiting outside in the rain for it to arrive for a while and I had to subsequently walk across NYC and purchase two additional bus tickets to Richmond, VA to arrive on time to work the next morning. There is no excuse for cancelling a bus with no notice and giving no solutions to those who had purchased tickets and had no place to stay on Sunday night/had necessary engagements the next day. I would never recommend this bus service to anyone again.
  • Posted on: 2017-11-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Kene Brown
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: wendy
  • Star ratings:
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I recommend this bus!
Nice quick organized trip. However there was no toilet tissue in the stall. I would recommend wipes for the toilet for the ladies because it's hard to go standing up and who wants to sit on a wet set. Bus was on time and comfortable
  • Posted on: 2017-11-19
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Elizabeth Witche
  • Star ratings:
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I recommend this bus!
Driver got us to Baltimore without any issues. Highly recommend Eastern.
  • Posted on: 2017-11-18
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Simone
  • Star ratings:
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I recommend this bus!
there was a deaf woman with a child trying to board the bus. She booked on goto website and it booked with different company. They would not allow her to ride and just compliment the issue. I paid for there ticket. Customer service was horrible.
  • Posted on: 2017-11-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Hui Chin
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-18
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Hui Chin
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-18
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Carlotta Cassai
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: ASHLEY DELATORRE
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Q
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-16
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: weng
  • Star ratings:
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I recommend this bus!
He doing right
  • Posted on: 2017-11-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Donna Field
  • Star ratings:
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I recommend this bus!
I attempted to book this trip. The web came back saying the bus was sold out, I did not receive any type of confirmation however I was charged for the trip. I called customer service, they told me to send e mail to the complaints web sight, i have done this and no response, not even acknowledgement of my complaint. I am extremely upset and unsatisfied
  • Posted on: 2017-11-15
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Andrew Pender
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-14
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Dmytro
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Christine
  • Star ratings:
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I recommend this bus!
My ride to NY the was comfortable and punctual both ways
  • Posted on: 2017-11-13
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Mi Lee
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-13
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Mi
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-13
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Mi Lee
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-13
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: B
  • Star ratings:
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I recommend this bus!
So fast so smooth
  • Posted on: 2017-11-13
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: B
  • Star ratings:
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I recommend this bus!
Will always chose Eastern bus
  • Posted on: 2017-11-13
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Bosha
  • Star ratings:
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I recommend this bus!
Fast clean service
  • Posted on: 2017-11-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Walt Goethel
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Denise Powell
  • Star ratings:
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I recommend this bus!
Bus was clean and ride was comfortable. Loved the plugs for charging my phone.
  • Posted on: 2017-11-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Denise Powell
  • Star ratings:
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I recommend this bus!
The bus was very clean and the ride was very comfortable. What I especially appreciated was the sockets to plug in my charger. Thank you.
  • Posted on: 2017-11-13
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Donnamarie Lipsc
  • Star ratings:
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I recommend this bus!
For the most part I had a pleasant ride to Virginia on the Gotobus. My reason for not giving a five rating in all categories is as follows. I thought that the attendant could have communicated more about the bus arrival time. It was a cold day and the bus was late. I understand that traffic is a problem but being advised of delays would be appreciated. The bathroom was lacking in toilet paper but otherwise clean. We also stopped at least once to have a break so the bathroom wasn't over used. Altogether, not a bad trip for the price.
  • Posted on: 2017-11-13
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Dale Scott
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-13
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Julia
  • Star ratings:
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I recommend this bus!
Super easy and manageable trip. I never used the restroom or the wifi on the bus, but it was a smooth easy ride. We stopped once in Delaware for a bathroom/snack break. Great trip and would use this service again.
  • Posted on: 2017-11-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Rickelle Folk
  • Star ratings:
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I recommend this bus!
There was no power on power on the bus for anyone to charge their phones/computers. Also, you need to have on your website or somewhere for customers to know that the pick-up and drop off location has been changed. Last time I rode the bus, the bathroom was nasty. I've been riding with Easter for a long time, but I'm thinking about not riding with eastern any longer.
  • Posted on: 2017-11-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: ASHLEY DELATORRE
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-12
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Xavier
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-12
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Xavier
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: CHRISTINE
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Christine
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2017-11-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ola
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2017-11-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ola
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: ASHLEY DELATORRE
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
  • Posted on: 2017-11-12
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: B Shim
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-12
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: B Shim
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-11
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Emily
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2017-11-11
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Emily
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2017-11-11
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Emily
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2017-11-10
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Myriem Seabron
  • Star ratings:
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I recommend this bus!
I would not recommend Eastern only because of the lack of parking for your vehicle when you travel. Having to rely on finding street parking and hoping your car stays safe adds stress to travel. The bus was about 15 minutes late picking up, but on time for the return. Bus was clean. Staff polite.
  • Posted on: 2017-11-09
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Leah Taub
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: N.L.
  • Star ratings:
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I recommend this bus!
Very affordable, not that comfortable seating & very hot. Great option for a quick, cheap get away.
  • Posted on: 2017-11-07
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Kwamena
  • Star ratings:
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I recommend this bus!
Had an excellent and smooth ride from Richmond to New York and on time. I'll greatly recommend gotobus.com. in 10 days I'll use it again to Columbus Ohio. Good job.
  • Posted on: 2017-11-07
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Darius S
  • Star ratings:
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  • Comfort:
I recommend this bus!
Wonderful!
  • Posted on: 2017-11-07
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Darius S
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Great service. Great ride!
  • Posted on: 2017-11-07
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Kiara Tarver
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-07
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Octavia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The 1rst bus was over 1 hour late & the condition of the bus was horrible. The return bus was great, no complaints.
  • Posted on: 2017-11-07
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Chintan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Anabel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Dern Ramdin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Faye
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I enjoy the service with Eastern coach & will recommend it to my friends!
  • Posted on: 2017-11-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Harry Wilkins
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
I will not be using the services of Eastern coach. He checked in at one location, they didn't give him back the signed ticket. He gave them the extra e-ticket with his name on it but they hassle him because at check in they didn't give him the ticket back. They finally let him go on the bus. Thank God I had the extra ticket with his name on it. Not organized.
  • Posted on: 2017-11-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ola lawal
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-05
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Dan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
always good
  • Posted on: 2017-11-05
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: B Shim
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-05
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: B Shim
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-05
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Bobby verna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Joan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-04
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Melissa
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
12:30Am trip to NY the driver's driving was THE WORST he was clearly sleepy.He switch drivers it was better but shook me up couldn't sleep! Your drivers MUST get rest!!
  • Posted on: 2017-11-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: blanchon
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
restrooms dirty
  • Posted on: 2017-11-04
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Destinee Baughan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Needs more comfortable seating and a cleaner bathroom
  • Posted on: 2017-11-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Benjamin Tschida
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-04
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lana
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-03
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Taiwanda Ellis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-03
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Taiwanda Ellis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-03
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Taiwanda Ellis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-03
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Taiwanda Ellis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-03
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Taiwanda Ellis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-03
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Taiwanda Ellis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-03
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Taiwanda Ellis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-03
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Taiwanda Ellis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-03
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Taiwanda Ellis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-03
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Taiwanda Ellis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-03
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Taiwanda Ellis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-03
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Kai
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Faye Allen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: jeremy easley
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Al lott
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-31
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Alexandra
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-31
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lois Frederick
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Such friendly staff in the Richmond, VA office.
  • Posted on: 2017-10-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Sheena
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
My departing bus had seats that were quite tight between rows. This was a little uncomfortable, but the price made it worth it!
  • Posted on: 2017-10-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Toni Jones
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-30
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Luke LaLiberte
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-30
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Barbara Mallen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Had a very good trip. Despite the rainy weather, we still made good time and arrived at the destination very close to the posted times. Very pleasant seatmate
  • Posted on: 2017-10-30
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Neisha
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-30
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Kim
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-29
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: BS
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-29
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: BS
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-29
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: BS
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-29
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: BS
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
comfortable experience, thanks!
  • Posted on: 2017-10-29
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: BS
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
comfortable experience, thanks!
  • Posted on: 2017-10-29
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Xavier
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-29
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lize
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus was more than two hours late without even notifying passengers.
  • Posted on: 2017-10-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: ANDREA
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-28
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lois Frederick
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The phone charging port under my seat didn't work. Minor inconvenience but it sucked to have to ask the gentleman behind me to charge my phone
  • Posted on: 2017-10-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Cynthia Carvajal
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Giorgia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-27
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Crystal E Sawyer
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-26
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Jean Beard
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus from Richmond to New York was dirty and old - especially the bathroom. The bus on my trip home was great.
  • Posted on: 2017-10-26
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Gail Stewart
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Itís so convenient. Timely and great drivers. Love ❤️
  • Posted on: 2017-10-26
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: leah
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Always use this bus!
  • Posted on: 2017-10-26
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Emelia Mensah
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-26
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ola
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-26
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ola
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-26
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ola
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-25
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Nyesha Cain
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Always a quick smooth ride. Wifi provided. Comfortable.
  • Posted on: 2017-10-24
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: donald Freeman-K
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-24
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Crystal
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Fast, professional and clean
  • Posted on: 2017-10-24
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Joan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
See you next month!
  • Posted on: 2017-10-23
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Patti Pickering
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I have had very good experiences traveling with Eastern Coach and have recommended it to friends. the seats are fine, the cabin climate is comfortable, clean and without bad odors. I like the travel hosts, boarding with ease and convenient pickup and drop off locations suit my needs.
  • Posted on: 2017-10-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: kritika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-23
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lycetta
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Lieke
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kytina smith
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I seen a roach in my seat and one in the bathroom. I am highly disappointed!!!
  • Posted on: 2017-10-23
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: ShaVaughn
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The entire bus reaked of urine and feces. Shampooing the seats every so often wouldnít be a bad idea.
  • Posted on: 2017-10-23
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: dan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Chinese driver cracks me up every time lol "Fiftee Minas"
  • Posted on: 2017-10-23
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: TRACEY
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Seating does not cater for tall people and makes it worst when the person in front recline their seat...thought I was going to loose my knee
  • Posted on: 2017-10-22
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Lizzie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
outlets didn't work to charge phone
  • Posted on: 2017-10-22
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Crystal
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Very professional!!!!
  • Posted on: 2017-10-22
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Malika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-22
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lycetta
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-22
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Claudette
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-22
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lycetta
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-22
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lycetta
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-22
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lycetta
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-22
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Tsz wai Wallis c
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The toilet sinks up the whole bus, and you need some cleaning to the whole washroom...The wall...The handles and stuff
  • Posted on: 2017-10-22
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lycetta
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Comfortable and affordable
  • Posted on: 2017-10-22
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lycetta
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Very clean and on time professional
  • Posted on: 2017-10-22
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Joanne hines
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-21
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Ethan Schwartz
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I can't blame you for gridlock but the seats were not plush and were uncomfortable for a tall man.
  • Posted on: 2017-10-21
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Nyesha cain
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-10-20
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Daniel
  • Star ratings:
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I recommend this bus!
Great service
  • Posted on: 2017-10-20
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Caesar tang
  • Star ratings:
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I recommend this bus!
good service,good driver
  • Posted on: 2017-10-18
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lana
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-10-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Marcela Ivanovic
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-10-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kjara Wurst
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-10-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Kjara Wurst
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-10-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: ashley
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-10-16
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Esta
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-10-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Esta
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-10-16
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: daniel baker
  • Star ratings:
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I recommend this bus!
Lol @ rest stop announcement
  • Posted on: 2017-10-16
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Christine
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-10-15
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Anshul
  • Star ratings:
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I recommend this bus!
Generally clean but had some sticky peelable lid cover near my foot space that kept sticking to shoe. Bus was 1 hr behind in showing up at penn state station guess some construction at the tunnel. Positive was eastern had a crew member at the stop taking care of first come first to board logistics. Driver was very cautious stuck to good speed and cover few delays at DC. Uber trip to get to and from bus station was double or the ticket price from NY to VA. Highly recommended.
  • Posted on: 2017-10-14
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Nyesha cain
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-10-14
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Nykkira Cain
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-10-14
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Nykkira Cain
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-14
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Nykkira Cain
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-14
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Nykkira Cain
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-14
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Nykkira Cain
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-14
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Nykkira Cain
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-14
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Nykkira Cain
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-14
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Nykkira Cain
  • Star ratings:
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I recommend this bus!
The best.
  • Posted on: 2017-10-14
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Nykkira Cain
  • Star ratings:
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I recommend this bus!
always a pleasure riding with them! never a time where Iíve had a bad experience thus far
  • Posted on: 2017-10-14
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Nykkira Cain
  • Star ratings:
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I recommend this bus!
Since Iíve been taking the bus with them I no longer even look at any other bus companies. They are awesome.
  • Posted on: 2017-10-14
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Nykkira Cain
  • Star ratings:
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I recommend this bus!
Staff was great and the trip was nice and cozy
  • Posted on: 2017-10-14
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Nykkira
  • Star ratings:
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I recommend this bus!
Excellent. Trip was very quick and comfortable
  • Posted on: 2017-10-14
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Nyesha Cain
  • Star ratings:
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I recommend this bus!
Well worth my money. I hate amtrack now!!
  • Posted on: 2017-10-14
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Nyesha cain
  • Star ratings:
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I recommend this bus!
Found out about this bus my freshman year of college and I will never go back to amtrack again. So inexpensive abd cofortable and easy and fast. Staff are often friendly
  • Posted on: 2017-10-14
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Nyesha
  • Star ratings:
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I recommend this bus!
Comfortable always get there before time stated. Worth your money
  • Posted on: 2017-10-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ola lawal
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-10-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ola lawal
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2017-10-13
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Chintan
  • Star ratings:
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I recommend this bus!
Bus was on time to arrive however got late to the destination by 45 minutes. The power outlet on the bus wasn't working.staff was professional. The seats have less space as compared to others. Overall, you get what you pay for. At least it reached the destination safely.
  • Posted on: 2017-10-12
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Darius Sanford
  • Star ratings:
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I recommend this bus!
Great way to travel. Not all of the outlets work on the bus, so that's something that could be looked into.
  • Posted on: 2017-10-11
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Marilou
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-10-11
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: T
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-10-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Anabel Reyes-Ova
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-10-10
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name:
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-10-10
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Mulva
  • Star ratings:
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I recommend this bus!
Pretty dank tbh
  • Posted on: 2017-10-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: marietta
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-10-10
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Manana
  • Star ratings:
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I recommend this bus!
It was very pleasant experience overall
  • Posted on: 2017-10-09
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Alexander
  • Star ratings:
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I recommend this bus!
Wi-fi was weird. Bathroom smelled really bad. There were air fresheners in there but they definitely were expired.
  • Posted on: 2017-10-09
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: TammiMBarnes
  • Star ratings:
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I recommend this bus!
I had an enjoyable trip coming and going. My return bus to Richmond,Va. was a little late but I was told and okay with it being a little late.
  • Posted on: 2017-10-09
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Nirmal
  • Star ratings:
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I recommend this bus!
Very good experience...
  • Posted on: 2017-10-09
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Nirmal
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Very good experience...
  • Posted on: 2017-10-09
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Sonia Aguiar
  • Star ratings:
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I recommend this bus!
The ride is very comfortable and you cannot ask more for the price you pay. However, punctuality is a HUGE problem. The bus is never on time neither leaving or arriving to its destination. The bus was scheduled to arrive in Richmond at 11:00 pm and it arrived at 12:45am. I often take this same bus route and it has NEVER made it to Richmond at 11:00 pm. The wifi is very weak. Bus is always clean.
  • Posted on: 2017-10-09
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Vincent & Velva
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-10-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Yvette Gibson
  • Star ratings:
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I recommend this bus!
I was very upset and fearful of arriving at my destination safely. The driver drove recklessly, too fast, and patrons had to yell several times for him to slow down. This was EAB3564, the 11:45pm from DC to NY on Friday 10/6/17. This is the first time I had any complaints of your busses or staff.
  • Posted on: 2017-10-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Daviah
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-10-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Dale Scott
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-10-05
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Caesar Tang
  • Star ratings:
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I recommend this bus!
Comfort and safe
  • Posted on: 2017-10-05
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: joseph
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-10-05
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: joseph
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2017-10-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Daviah
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
  • Posted on: 2017-10-03
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Dale Scott
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-03
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: LeOntyne Toure
  • Star ratings:
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I recommend this bus!
This was my first trip during the day, I usually travel at night which is far more comfortable less crowded. First time traveling on Sunday, weekday (Tuesday-Thursday) when I travel. Traffic was congested. Thank God I purchased my ticket online, which provided priority seating. I appreciate the expanded hours for travel.
  • Posted on: 2017-10-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: John Kwon
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-10-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Daniel
  • Star ratings:
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I recommend this bus!
Its pretty dank tbh
  • Posted on: 2017-10-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: kritika
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: kritika
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-02
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: david greenblum
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-10-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Bethany
  • Star ratings:
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I recommend this bus!
Driver got lost during first stop and had to ask for directions. About 30 min spent finding right location then getting back on route. Overall easy reliable experience.
  • Posted on: 2017-09-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jia
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-29
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Adrianne Burke
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-28
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Leonard Parker
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-27
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: C. Smith
  • Star ratings:
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I recommend this bus!
The bus is clean but the bathroom is smelly. If cleaned after each trip, it will not smell so bad. Seems like it not cleaned for days, terrible urine smell in whole bus.
  • Posted on: 2017-09-27
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Janice Terry
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-26
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Amy Hand
  • Star ratings:
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I recommend this bus!
Bus arrived 2 hours later than original start time!
  • Posted on: 2017-09-26
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Hassan
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-26
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Nuribeel
  • Star ratings:
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I recommend this bus!
The driver need to stop stoping in so many stops because I choosr to go straight and come back straight but yet he decided to stop at 5 different locations! However, the driver was being rude! I felt uncomfortable!
  • Posted on: 2017-09-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: TATIA
  • Star ratings:
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I recommend this bus!
I LIKE TRAVELING WITH EASTERN BUS COMPANY, BUT YOUR BUSES NEED TO BE UPDATED, SO THE ELECTRIC PLUG OUTLET CAN WORK AND THE INDEPENDENT LIGHTS CAN WORK ALSO.
  • Posted on: 2017-09-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: chris baden
  • Star ratings:
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I recommend this bus!
The best part was when customer service assisted me with revising the date of my ticket. I was very grateful.
  • Posted on: 2017-09-25
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Isaac Adlerstein
  • Star ratings:
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I recommend this bus!
It would be helpful if the staff can scan the bus and announce when we are at a stop.
  • Posted on: 2017-09-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Gladys
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ola lawal
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-25
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: dan
  • Star ratings:
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  • Comfort:
I recommend this bus!
Cheap
  • Posted on: 2017-09-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Nadia Delgado
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-24
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robinette Kittre
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-24
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robinette Kittre
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-24
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Mizan kabir
  • Star ratings:
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I recommend this bus!
Very good but when update or change schedule they should not charge first time. At list first give free.
  • Posted on: 2017-09-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Dieudonne Kabore
  • Star ratings:
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I recommend this bus!
Great experience!!!!
  • Posted on: 2017-09-23
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Felicita madera
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-23
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Archie Bagby III
  • Star ratings:
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I recommend this bus!
It was great
  • Posted on: 2017-09-22
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Timothy Smith
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
Very nice, smooth ride courteous staff. A/C too high only problem.
  • Posted on: 2017-09-22
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ola lawal
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-22
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Oladele
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-22
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ola lawal
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-22
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Celeste
  • Star ratings:
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I recommend this bus!
The bus smelled horrible and the bathroom was DISGUSTING, and there was no tissue at all either!
  • Posted on: 2017-09-22
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Don
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-22
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Kahia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-21
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Francisco de la
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Cumple con lo bŠsico
  • Posted on: 2017-09-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: dan
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
Banging
  • Posted on: 2017-09-21
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: adrienne
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-21
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Adrienne
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Quite, fast bus. On time
  • Posted on: 2017-09-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Adrienne
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-21
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Adrienne
  • Star ratings:
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I recommend this bus!
Fast bus !
  • Posted on: 2017-09-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Adrienne
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: destiny watson
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Clean bathroom after all passengers are off bus before and after each trip
  • Posted on: 2017-09-21
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: perrin
  • Star ratings:
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I recommend this bus!
Really nice. Easy to use and fast to travel.
  • Posted on: 2017-09-21
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Vern James
  • Star ratings:
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I recommend this bus!
Bus windows looked like they had not been cleaned in a while. Screens were full of grime. Interior of the bus was very nice but could have used a cleaning and deodorizing. Driver was unable to speak clearly and politely; staff at the D.C. Station was very nice and informative.
  • Posted on: 2017-09-20
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: BQualana
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Mona Amin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-20
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: daniel
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Pretty dank
  • Posted on: 2017-09-20
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Ja'Nae
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-20
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lana
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Natalya Koroleva
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Guys you have to do stops in service areas to use restrooms! It is really ridiculous when you have almost 5 hours ride without pee stops!!
  • Posted on: 2017-09-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Faviola Valdez
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
I would book this bus again
  • Posted on: 2017-09-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Charte
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Nitin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-18
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Susan Kiss Russo
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Aliya
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Susan Kiss
  • Star ratings:
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I recommend this bus!
This is yes/no. Yes for young people. Less likely for older people.The air-conditioning is freezing.The seats are less comfortable than in earlier years, there is less leg-room, and the overhead reading lights (at least on this bus) did not work during the ride. With the prices rising, I may take Amtrak more often, as I am elderly. I have been riding with this company for over 40 years - MANY improvements have been made. Thank you.
  • Posted on: 2017-09-18
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: CHRISTINE
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Camille
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-18
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Robert Burke
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-17
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Stacey gomes
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Candace
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Angelina
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Left my bag in the bus after arriving. Hopefully very responsive and helpful staff helped me to find it as soon as possible. Thank you so much one more time!
  • Posted on: 2017-09-17
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Shaquana
  • Star ratings:
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I recommend this bus!
Great smooth ride
  • Posted on: 2017-09-17
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Brian
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: CHRISTINE
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
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I recommend this bus!
This ride was super smooth, we left on time, arrived on time.
  • Posted on: 2017-09-16
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kimberly
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
I would prefer speaking to a live person about my experience on Friday. I must say that I am extremely disappointed that I was not able to travel on Friday and GotoBus chat on live and Eastern staff did not help to resolve this matter. I can be reached via mobile phone. Thank you.
  • Posted on: 2017-09-15
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Daviah
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Daviah
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Daviah
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-15
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: DJ
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ola lawal
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ola lawal
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Kaltenbacher
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-14
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Sarah
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-14
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Stephanie
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
I am very impressed by the consistency of this bus service.
  • Posted on: 2017-09-14
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kaltenbacher
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Price ok but bus too old, bad wireless connection, no amenities, restrooms dirty
  • Posted on: 2017-09-14
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Saleema rivera
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-13
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Brian Cruel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-13
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Brian Cruel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-13
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Edwin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Anne-Marie Mikke
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Marylu
  • Star ratings:
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I recommend this bus!
For being affordable and puntual yes, & if you need to get from point a to point b yes. But I'm a try tripper next, want to see how all the buses are.. I've been on some with wifi, plugs and water included (& if you forget your paper it's okay, they just look you up) eastern only excepts paper as proof of purchase. They super consider getting at least water for their customers. Thank you
  • Posted on: 2017-09-12
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: al lott
  • Star ratings:
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I recommend this bus!
Fantasric experience. Best ever!!!
  • Posted on: 2017-09-12
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Diamynde bardoui
  • Star ratings:
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I recommend this bus!
I was running late and he was still kind enough to let me on. He was very nice the entire ride.
  • Posted on: 2017-09-12
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: James Duck
  • Star ratings:
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I recommend this bus!
I enjoyed my ride and was pleasantly surprised by how fast we got to my destination. Thanks for everything and keep up the good work.
  • Posted on: 2017-09-12
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Shalette Jones
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-11
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Shawn Gray
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The best of all the bus's I have travel on.
  • Posted on: 2017-09-11
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Kenya Bradley
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-11
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: kritika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-11
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: kritika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-11
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kritika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-11
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Molly Underwood
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The ride up to NYC, the power outlet didn't work, which was a big reason I even chose this bus line, so that was disappointing. The ride was also supposed to leave NYC at 3pm and then get to Richmond at 9pm per the ticket. The bus got into Richmond at 1015, which was also disappointing. Overall, I would ride again but I would just be aware that it might not be as on schedule as they say.
  • Posted on: 2017-09-11
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Janet
  • Star ratings:
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I recommend this bus!
I enjoy the experience it was my first time using go bus. I will use it again.
  • Posted on: 2017-09-11
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Gloria
  • Star ratings:
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I recommend this bus!
Good service and just in time
  • Posted on: 2017-09-11
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Renee
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
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I recommend this bus!
The bus drivers need to have more flexibility to the customer. I was running like a min late and was at the bus before the driver left and he wouldn't allow me to get on the bus. That made for an exceptionally long day for me.
  • Posted on: 2017-09-11
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: jacqueline palme
  • Star ratings:
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I recommend this bus!
I have been very satisfied with the service that you provide and will definitely recommend anyone to ride with you and I will be riding with you very soon.
  • Posted on: 2017-09-11
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ashley Delatorre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-11
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Harun
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-10
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Hurley clark
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The bus ride was ok. The only things I would change is people smoking weed and ir had to take other customers complaining of the smell.
  • Posted on: 2017-09-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Aubrey
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Aubrey
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Aubrey
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Aubrey holland
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Juan Osorio
  • Star ratings:
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I recommend this bus!
Great service.
  • Posted on: 2017-09-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kalil Mason-Alph
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-09
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Charmaine
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-09
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Charmaine
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-09
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: ÷kkeş «iÁek
  • Star ratings:
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I recommend this bus!
Eastern Bus was the worst bus company I have ever travel. The toilet of the bus was smelling terrible and staff were so rude!
  • Posted on: 2017-09-09
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: George Feiser
  • Star ratings:
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I recommend this bus!
Good servi!ce, great return for price, could stand to improve language barrier. By and by the best transportation deal out there we should take some lessons from our asian brothers and sisters!
  • Posted on: 2017-09-09
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Stefan Bunbury
  • Star ratings:
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I recommend this bus!
Okay bus ride, besides the fact that a baby cried more than half of the trip !
  • Posted on: 2017-09-09
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lana
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
  • Posted on: 2017-09-09
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Bharath
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Ricardo Villegas
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-07
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Alfred Frasier
  • Star ratings:
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I recommend this bus!
Good Service
  • Posted on: 2017-09-07
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: heckmann
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-07
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Kimberly Maldona
  • Star ratings:
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I recommend this bus!
I'd say yes for obvious reasons such as pricing. I say no because 1 of the staff was very very rude & to top it off he DIDN'T speak English. We sat in D.C. for half an hour which none of us riders were aware of. Last the rude 1 was going to leave me & my children because I took 3-5minutes more at rest stop due to having to wait. Thank god i sent my oldest back to bus because they aleays trying to leave somebody even thou we payed our fare. Mind you its okay when they stop the bus when they feel like it to smoke or whatever. Worse bus ever. Please make sure the staff SPEAK & understand ENGLISH.
  • Posted on: 2017-09-07
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: pantelis
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Camille
  • Star ratings:
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I recommend this bus!
I love Eastern, it's my favorite bus company. However my most recent ride was a bit difficult. There was very poor ventilation with the bathrooms and it disturbed myself and the passengers the entire ride. Otherwise, it was a smooth ride.
  • Posted on: 2017-09-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Hao Sun
  • Star ratings:
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I recommend this bus!
The driver was good yet the staff has been rude as always
  • Posted on: 2017-09-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Madeline Suazo
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Julia Hardy
  • Star ratings:
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I recommend this bus!
I felt very unsafe on this bus ride. We stopped for 40 minutes to call the police to get a passenger off the bus and he may have stolen someone's luggage. A fight almost broke out. I do not feel like this is a safe way to get to New York.
  • Posted on: 2017-09-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: FITZ LLEWELLYN B
  • Star ratings:
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I recommend this bus!
Love the service. The bus driver was good but lacking in customer service but pleasant nonetheless. WiFi is strong
  • Posted on: 2017-09-06
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Daena Alfaro
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-06
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Faye Allen
  • Star ratings:
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I recommend this bus!
I have no complaints about Eastern Bus as a matter of fact I can give them a hands up because on one of my trips from Ny - Va the gentleman who accepted my fare for the trip aggressively stood up for me because no one othe bus wanted to switch seats so me and my daughter could sit together but after a few moments it worked out😀😀
  • Posted on: 2017-09-06
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Joseph
  • Star ratings:
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I recommend this bus!
Always on time leaving Richmond
  • Posted on: 2017-09-06
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Joseph
  • Star ratings:
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I recommend this bus!
very helpful staff
  • Posted on: 2017-09-05
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Michelle L
  • Star ratings:
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I recommend this bus!
The cleaniness good The driver professional and courteous only one complaint not enough leg room.
  • Posted on: 2017-09-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Vaibhav Suresh K
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ashley clavijo
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-05
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Dale Scott
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
  • Posted on: 2017-09-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: T
  • Star ratings:
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I recommend this bus!
The points was just for the driver.
  • Posted on: 2017-09-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Shabbir
  • Star ratings:
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I recommend this bus!
The charger is the most important thing in the technology world and that was making me very uncomfortable.
  • Posted on: 2017-09-05
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robinette Kittre
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-05
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-05
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-05
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-05
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2017-09-05
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robinette Kittre
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-05
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2017-09-05
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robinette Kittre
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-05
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-05
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robinette kittre
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Alvin
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-05
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Scott
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-05
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Ania Oliver
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Adedayo laniyan
  • Star ratings:
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I recommend this bus!
Very punctual and one of the smoothest ride I have experienced
  • Posted on: 2017-09-05
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: tash
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-05
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Chen
  • Star ratings:
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I recommend this bus!
No electricity oueltets on bus even though it said on the website there were...
  • Posted on: 2017-09-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Madeline Suazo
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ashley Delatorre
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2017-09-05
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Scheherazade Fol
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Sidra
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Alejandro
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-04
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: leslie
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Finlay Chalmers
  • Star ratings:
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I recommend this bus!
(8/30, 2pm departure) The bus driver was incredibly rude. He stopped suddenly on the highway to check on another bus who had broken down, which would be OK, but when passengers looked at him to see what was going on, he called us nosy, and told us to turn around and shut up. I've never been treated so unprofessionally. Wifi service was good, though, and the price was fine.
  • Posted on: 2017-09-04
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: sydney
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-03
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Priya ban
  • Star ratings:
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I recommend this bus!
Passengers need to be better informed of upcoming stops at the beginning of the trip: when are we stopping for rest and where, are we going to Baltimore, dc etc.
  • Posted on: 2017-09-03
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Terrell carroll
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Leslie
  • Star ratings:
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I recommend this bus!
ONE BIG PROBLEM: I LET THE BUS COMPANY KNOW THAT I HAD ACCIDENTALLY LEFT MY BAG IN THE LUGGAGE HOLD, BUT NO ONE HAS REPORTED BACK TO ME.
  • Posted on: 2017-09-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Karen Martinboro
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-03
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Tracy Sealy
  • Star ratings:
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I recommend this bus!
Bus 888 at Rockville needs the sir conditioner fixed because when it rains the front windows for up and the driver can not tirn in the defroster which unable the to see ahead if him.
  • Posted on: 2017-09-02
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: tamya thompson
  • Star ratings:
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I recommend this bus!
My bus was an hour late , the bus was nearly full when I got on so I was unable to sit with my husband and the seats were uncomfortable.
  • Posted on: 2017-09-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Alfred Frasier
  • Star ratings:
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I recommend this bus!
GREAT RIDE!!
  • Posted on: 2017-09-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lyssa
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-02
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Angelo Esquives
  • Star ratings:
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I recommend this bus!
Succeeded in arriving to NY from MD. Staff and driver were courteous. However, restrooms were disgusting plus no toilet paper or hand sanitizer until our trip bak to MD. I feel bad especially for all the women in that bus.
  • Posted on: 2017-09-02
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Vinny
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Gerome Vallangca
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Ilia lassus
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ashley Delatorre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-02
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: sydney bennett
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2017-09-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Rakesh
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2017-09-01
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Scheherazade Fol
  • Star ratings:
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I recommend this bus!
My seat wouldn't recline and the bus was 30 minutes late
  • Posted on: 2017-09-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Rice
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Josť hernandez
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Francesca lress
  • Star ratings:
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I recommend this bus!
Great experience. Comfortable bus. Packed but efficient and good service.
  • Posted on: 2017-08-31
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: kelly
  • Star ratings:
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I recommend this bus!
My morning ride leaving NYC @ 7:00 am headed to Washington,DC was perfect. Clean and quiet bus.But returning back to NYC FOR THE 6:00 PM ride was digusting.The ENTIRE BUS was filthy dirty and you can smell the urine coming from the bathroom.Those buses should be cleaned after each trip
  • Posted on: 2017-08-31
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Sunanda budshah
  • Star ratings:
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I recommend this bus!
Departure and arrival time should be maintained. Bus ride should be made comfortable so driver should maintain pace and speed....too jerky and sudden halts are annoying.
  • Posted on: 2017-08-31
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lisa Tisdale
  • Star ratings:
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I recommend this bus!
Great ride back home.
  • Posted on: 2017-08-31
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Asier
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-31
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Joice Rodriguez
  • Star ratings:
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I recommend this bus!
My bus broke down .My child and I had to wait almost 2 hours for a new bus. They have to inspect the bus before having passenger get on the bus to prevent this again.
  • Posted on: 2017-08-31
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Claudette
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-30
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Arissa
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2017-08-30
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Naomi leeds
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-30
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: D
  • Star ratings:
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I recommend this bus!
I love your service in the day but I had a real bad experience riding at 12:30am with my child. I was scared for my life this driver was speeding too much and even on sharp turn I was not able to get any sleep bc if how nervous I was the speed limit was 55 and he was going at 75mph unacceptable!
  • Posted on: 2017-08-29
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Chris
  • Star ratings:
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I recommend this bus!
Eastern is good
  • Posted on: 2017-08-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Chris
  • Star ratings:
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I recommend this bus!
Great ride even better price
  • Posted on: 2017-08-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Alicia
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2017-08-29
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jose
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2017-08-28
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Nancy Bernal
  • Star ratings:
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I recommend this bus!
The arrival time must to take into account the traffic congestion to pass the Lincoln Tunnel.
  • Posted on: 2017-08-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: John kwon
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: John Kwon
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: John Kwon
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: John Kwon
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: John Kwon
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: John Kwon
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-28
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Kenzie Carter
  • Star ratings:
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I recommend this bus!
The drive to NY was a breeze, but the drive coming back to Richmond- not so much. The drive kept slamming on breaks the entire ride it made me very uneasy. I am glad we arrived safely.
  • Posted on: 2017-08-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Meech Golden
  • Star ratings:
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I recommend this bus!
Bathroom was disgusting. Ride was also longer than necessary. But I have had much worse experiences with the Chinatown buses.
  • Posted on: 2017-08-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ling
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-28
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: motunde olateju
  • Star ratings:
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I recommend this bus!
The bus broke down on the highway and we were delayed for 2hrs before another bus came to get us
  • Posted on: 2017-08-28
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Estella
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Nick
  • Star ratings:
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I recommend this bus!
Got me where I needed to go for a great price.
  • Posted on: 2017-08-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Pierce
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-28
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: wyatt
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2017-08-28
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: wyatt
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jon
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-27
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Joseph
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-27
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: michael
  • Star ratings:
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I recommend this bus!
Yes, if they have plenty of time for the day that they travel. For going to NY, we leave rockville at 7 am and get there at 1:30 pm. Coming back about same amount of time. So I will recommend if they have plenty of time and not annoying for going around a lot of place.
  • Posted on: 2017-08-27
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Leonard Parker
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-27
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Zora dudley
  • Star ratings:
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I recommend this bus!
The wifi needs to be fix. The driver was very rude and didn't really show great customer service .
  • Posted on: 2017-08-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jon
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-27
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Jose
  • Star ratings:
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I recommend this bus!
Great service
  • Posted on: 2017-08-27
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tony
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-27
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lisa Tisdale
  • Star ratings:
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I recommend this bus!
Enjoyed my trip it was safe and the driver was friendly.
  • Posted on: 2017-08-27
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: david
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-27
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Estella
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-27
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Consuelo
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The bathroom was lacking toilet paper and could have been fresher with it being the beginning of the trip, and first pick up.
  • Posted on: 2017-08-26
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Maimouna
  • Star ratings:
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I recommend this bus!
I love eastern bus
  • Posted on: 2017-08-26
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Mehul
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Bus was delayed by an hour without informing. Seats were incomfortable.
  • Posted on: 2017-08-26
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Stephanie
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-26
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Stephanie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-26
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Shawnette
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-26
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Leyre de LuŪs
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
  • Posted on: 2017-08-26
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Walt Goethel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-26
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Kinson Au
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-26
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Leyre de LuŪs
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: cameal
  • Star ratings:
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I recommend this bus!
They stopped at a different location that i paid for and as visitor to the country i would not recommend no one for that reason. I was lost in Washington because of them. i had no phone or anything to give mi direction and the driver was no hell at all
  • Posted on: 2017-08-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Abidur Rahim Bhu
  • Star ratings:
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I recommend this bus!
it was not bad at all, but fare can be little more reduce.
  • Posted on: 2017-08-25
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Shai'Aygne Willi
  • Star ratings:
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I recommend this bus!
I love riding with eastern coach there service is amazing and will use it over again.
  • Posted on: 2017-08-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Martin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Alicia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-24
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Georgios Psarell
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
No WiFi on board, the driver barely spoke English, and we were late to arrive to Baltimore by approximately 1h (We were supposed to arrive at 8.50pm but instead, we arrived after 9.30pm). Would not use again.
  • Posted on: 2017-08-24
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Youngjin Kwon
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-24
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: dellys arcila
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-24
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: dellys arcila
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-24
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: dellys arcila
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-24
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: dellys
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-24
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: dellys arcila
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
dont have Outlets to charge the phone
  • Posted on: 2017-08-24
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: dellys arcila
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
dont have Outlets to charge the phone
  • Posted on: 2017-08-24
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: shanisha black
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The bus stopped for a 15 minute break almost halfway through the drive. Which was nice to stretch out and get food/use the bathroom. But we also arrived at my destination a half hour Later than expected. I was late to my meetings in Baltimore due to that.
  • Posted on: 2017-08-24
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Luis RodrŪguez
  • Star ratings:
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I recommend this bus!
Restroom Snell was disgunting.
  • Posted on: 2017-08-24
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Rita
  • Star ratings:
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I recommend this bus!
When I used the restroom at the terminal on Allen Avenue in New York on Monday they banged and banged on the door I told them just a minute I was using the restroom then they got the extra key and open the door while I was using the restroom and was exposed. How humiliating! Then they banged and banged again on the door and were screaming at me that I was taking too long. They treated me horribly and I will never ever ride your bus again. I've been riding it for over 5 years to New York but they treated me like an animal. Then they screamed at me crazy lady! I should sue them for the humiliation they put me through! Shame on them!
  • Posted on: 2017-08-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Steven Rivera
  • Star ratings:
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I recommend this bus!
I like this bus travel it's in time and very quick. I would recommend to Others with no problem thank you and hope to ride eastern travel again 😁
  • Posted on: 2017-08-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Alicia
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2017-08-23
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: isaac buerak
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2017-08-23
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Noah
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
no outlets to charge devices
  • Posted on: 2017-08-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Victoria Freeman
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
I love using the Goto bus but this time was a little different because we made stops and I am use to going straight through with no stops but I still will use them.
  • Posted on: 2017-08-22
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Emma
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-22
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: terrell carroll
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-22
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: India Highsmith
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-22
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Scheherazade Fol
  • Star ratings:
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I recommend this bus!
Usually very clean, this particular time sticky soda in every aisle. Bus arrived to my destination early which was great.
  • Posted on: 2017-08-22
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Prem
  • Star ratings:
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I recommend this bus!
Driver wS skilled to drive in heavy rain. Thanks for the safe trip
  • Posted on: 2017-08-22
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Prem
  • Star ratings:
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I recommend this bus!
Good
  • Posted on: 2017-08-21
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Rickelle Folk
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Make sure the bathroom is cleaned after each trip and also pick up garbage on floor and under seats after each trip.
  • Posted on: 2017-08-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Brian Cruel
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-21
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Janine Ferren
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The bus was clean and in good condition. There was not a good space to put my purse. The bus was a little late arriving in NYC. Due to traffic, we were almost two hours late arriving in Baltimore, but that it not at all the fault of Eastern or the driver - it was just the fault of traffic. The driver handled the bus well and was a safe driver. I would ride this bus again.
  • Posted on: 2017-08-21
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Irma Edwards
  • Star ratings:
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I recommend this bus!
They were great.
  • Posted on: 2017-08-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: kritika pattalam
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tonya
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Anabel Reyes
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jacqueline Velez
  • Star ratings:
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I recommend this bus!
I would recommend but the driver that we had coming to New York on August 19th the driver was driving reckless and was falling asleep and swirling on the highway. We had to tell at him to stop that we (passengers) could take over! I've tried calling Eastern to complain about this particular driver but no one picked up! Other than that I've never had issues with this company. I am going back home to Richmond this afternoon and I'm hoping that I don't have this same driver or i will refuse to get on!
  • Posted on: 2017-08-21
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Kalil
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Steve
  • Star ratings:
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  • Service & Staff:
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I recommend this bus!
This was my return trip of round trip from NY to D.C. The first part was bad but this trip was quite good. Newer bus than the other one. On time, clean and the bathroom did not smell at the back of the bus. The ride was smooth . No movie as promised and few outlets. Not sure about wi-go because I used my own internet service. So they redeemed themselves with the second part but I still remember the first which was pretty bad.
  • Posted on: 2017-08-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: JUI-YANG, WANG
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
  • Posted on: 2017-08-21
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Jarette
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-21
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Mi Lee
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-21
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Mi Lee
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-21
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Mi Lee
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-21
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Mi Lee
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-21
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Mi Lee
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-21
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Mi Lee
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Christine
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Pretty smooth ride, responsible driver.
  • Posted on: 2017-08-21
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Mariya
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-20
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Kathleen Francis
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
I have taken this company in several years was very impressed with how organized everything was
  • Posted on: 2017-08-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Edita Dvorakova
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I recommend this bus!
  • Posted on: 2017-08-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Rosa
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I recommend this bus!
  • Posted on: 2017-08-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ola
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I recommend this bus!
  • Posted on: 2017-08-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Juan
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I recommend this bus!
I bought the ticket by de app, but app dosnt work right, when i put de credit number were clase and other time i need to enter and do the same. But finally in my mail have 3 tickets , so i bought 3 tickets and you dont retaurn the money
  • Posted on: 2017-08-20
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Candace
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I recommend this bus!
You have to service and clean buses. There are no excuses for dirty buses. Also tell other consumers what is inappropriate activity on buses that other bus companies obviously, wouldn't allow.
  • Posted on: 2017-08-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: AnaÔs ROBIL
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I recommend this bus!
  • Posted on: 2017-08-20
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Mariella
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I recommend this bus!
  • Posted on: 2017-08-20
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Maria torres
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I recommend this bus!
  • Posted on: 2017-08-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Nkinzi
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I recommend this bus!
  • Posted on: 2017-08-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Steve
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I recommend this bus!
Bus was older model. Restroom smell at times caused me to be nauseous. The air conditioning was not operational when we boarded and it was hot yesterday (August 18, 2017). The lights were not working. Not enough outlets. The price of the ticket was good but saw similar fares for $5-$15 more and newer buses. Wi-Fi buffering was an issue for watching videos. Wasn't turned on until 15 minutes into the trip.
  • Posted on: 2017-08-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: LaQuita
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I recommend this bus!
Always on time and clean
  • Posted on: 2017-08-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Vanessa
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I recommend this bus!
Wifi didn't work and the driver turned the power off so no charger for your phone. Only a little tissue in the bathroom.
  • Posted on: 2017-08-19
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Joy dawson
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I recommend this bus!
Bus was late. Driver and customer service were very unresponsive. Pulled up on the wrong side of the road. Refused to accommodate seating for myself and 4 year old. Drove the bus before we had even been seated. Horrible!
  • Posted on: 2017-08-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Irina Beletskaya
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I recommend this bus!
Nice drivers, good trip.
  • Posted on: 2017-08-19
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ashley Delatorre
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