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Bus2nyc

Bus2nyc Rating & Reviews

447 Reviews

Find and read all the latest Bus2nyc reviews from fellow bus travelers. These verified Bus2nyc reviews have been submitted from real customers who booked their Bus2nyc tickets on GotoBus.com. The customer reviews evaluate Bus2nyc service by rating different aspects such as the bus cleanliness, punctuality, staff and bus comfort. We hope you find them helpful! Find out more about the GotoBus customer reviews program - we look forward to your review!

  • Posted on: 2017-09-14
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: adasha
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I recommend this bus!
I purchased three tickets to Atlanta. The bus broke down in Virginia. I was on the side of the street at a gas station with my children. People were upset and about to fight on the bus. When we finally arrived in Atlanta I missed the showed I paid to see, Which was the propose of my trip and I lost my money. I just saw this email. I am requesting a refund. The trip was a disaster!
  • Posted on: 2016-12-28
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Guerlande
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I recommend this bus!
  • Posted on: 2016-08-17
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Brian
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I recommend this bus!
The bus broke down on our last trip. while we got another bus, in the case of this happening, the drivers need to know how to handle the situation and be able to give somewhat realistic eta so we can replan appropriately. Overall love the service. thank you
  • Posted on: 2016-07-19
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Kareena Lee-edwa
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I recommend this bus!
  • Posted on: 2016-07-01
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: Shanaya J
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I recommend this bus!
  • Posted on: 2016-07-01
  • Depature: New York, NY
  • Arrival: Durham, NC
  • Name: Shanaya J
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I recommend this bus!
  • Posted on: 2016-06-28
  • Depature: Gaffney, SC
  • Arrival: New York, NY
  • Name: Olivia
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I recommend this bus!
The bus driver very good customer service, greeted the passengers, help load luggage, very accommodating, very friendly. Plus, a great driver and made sure the passengers were aware of the stops and drop off locations. The best driver you have.”
  • Posted on: 2016-05-20
  • Depature: Spartanburg, SC
  • Arrival: New York, NY
  • Name: lee
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I recommend this bus!
  • Posted on: 2016-04-17
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Dai Zhang
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I recommend this bus!
There was someone smoking on the bus. Overall, it was a good experience, but I met a bus driver on a different day (two days before to check out the bus stop )that was rude and almost denied someone from riding because he could not read the person's ticket and spoke very little English. I had to translate in order to convince him.
  • Posted on: 2016-03-06
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: donald
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I recommend this bus!
  • Posted on: 2016-01-21
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Kazadi
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I recommend this bus!
  • Posted on: 2015-12-21
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Quincy Lynch
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I recommend this bus!
Please fix wifi connection and make sure bathroom isn't smelling before departure. Make sure heat or cool air is available before and during departure
  • Posted on: 2015-12-14
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Velma chaney
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I recommend this bus!
  • Posted on: 2015-12-13
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: kiyana
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I recommend this bus!
  • Posted on: 2015-12-12
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Jabarie
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I recommend this bus!
  • Posted on: 2015-12-11
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Michael
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I recommend this bus!
The bus left earlier than expected, and the online link stated the was 9 & 10 o'clock departures which there was not, so I missed my bus, and my cousins funeral.
  • Posted on: 2015-12-10
  • Depature: New York, NY
  • Arrival: Spartanburg, SC
  • Name: LaurAn
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I recommend this bus!
Bathroom need to be cleaned more often the back of the bus smelled bad. There is soft spots in the floor by bathroom. No toilet paper
  • Posted on: 2015-12-08
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: Rashea brown
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I recommend this bus!
  • Posted on: 2015-12-07
  • Depature: New York, NY
  • Arrival: Greensboro, NC
  • Name: Lisa Gilgeours
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I recommend this bus!
Trip to Greensboro was fine except for a period of time where the driver was driving way to fast. I was not surprised when we got pulled over. It was just a matter of time.
  • Posted on: 2015-12-06
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: shanique
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I recommend this bus!
Service was poor. Infant and toddlers should be free.
  • Posted on: 2015-12-05
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: victor mcintyre
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I recommend this bus!
Bathroom wasn't cleaned so bus was stink the whole way . The AC was on blast the entire although driver was asked to turn it down. Its 40 degrees outside so there was no need for AC. Its cold enough outside. Bad experience
  • Posted on: 2015-12-04
  • Depature: Spartanburg, SC
  • Arrival: New York, NY
  • Name: LaurAn
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I recommend this bus!
Bus was over a hour late. No toilet paper in bathroom
  • Posted on: 2015-12-02
  • Depature: Greensboro, NC
  • Arrival: New York, NY
  • Name: Julia Romay
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I recommend this bus!
The bus was unexceptionaly late. It was suppose to get there at 10 and didn't get there until 11:30. I was not informed that there was going to be a delay which I
  • Posted on: 2015-12-02
  • Depature: New York, NY
  • Arrival: Anderson, SC
  • Name: Jonathan Dickson
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I recommend this bus!
  • Posted on: 2015-12-02
  • Depature: New York, NY
  • Arrival: Greensboro, NC
  • Name: Jasminelee Mejia
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I recommend this bus!
  • Posted on: 2015-12-02
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Carol Richards
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I recommend this bus!
The bus was clean, the driver was clean and the staff also, but Punctuality is wayyyy in the gutter am not even sure if i would ever ride this bus anymore, and when you tried to get information from staff they kept lying to you about why the bus is not on time, I had a 2PM bus and never leave atlanta until 8:10 PM and was very late for my job and get written up
  • Posted on: 2015-12-02
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Hope Penson
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I recommend this bus!
This is the second time myself of family has traveled with this company and it never fails that on the way back once we reach South Carolina the drive stops at some random office parking lot to go behind a building to pick up some random package in a plastic bag which in my opinion is very unsafe and suspect. Please address this concern which is very unsafe thank you.
  • Posted on: 2015-12-01
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Anthony Solano
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I recommend this bus!
  • Posted on: 2015-12-01
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: BJ K
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I recommend this bus!
They were really disorganized leaving NYC. Most people were assigned a seat number but I was not. I went back to get a seat number and they gave me one, but it was already occupied. One of the attendants told me to just sit anywhere and we'd "work it out" if someone was assigned my seat. So the front half of the bus had assigned seating and the back half was free seating. They also seemed to be merging with another travel line, so other people were coming from another company and filling out the bus. This caused a lot of confusion and people yelling at each other. I got to Charlotte a half hour early and in one piece, and for only $40. I had very low expectations coming in so I wasn't particularly disappointed by the service. It's not the best bus line but gets the job done, which is all I was asking for in this situation
  • Posted on: 2015-12-01
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: nasha smith
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I recommend this bus!
I GIVE THIS 0 STARS. THE BUSNEVER SHOWED UP AND I WANT MY MONEY BACK ASAP. THIS WILL BE REPORTED TO THE BBB.
  • Posted on: 2015-12-01
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Latonya Horton
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I recommend this bus!
The travel experience was great! However, Your company should offer wifi.
  • Posted on: 2015-12-01
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Ray
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I recommend this bus!
  • Posted on: 2015-11-30
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Pryncess
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I recommend this bus!
There was almost an accident due to the driver driving fast in the rain, we all got really scared when the bus lost control for a second, we all hollered "slow down its raining" aside from that I think this bus coming home was slit better in terms of it not being so tight in chair space and the chairs seem cleaner...which should be steam cleaned regularly...if the chairs aren't cleaned we can immediately smell that's it hasn't been cleaned and that can turn people off...the prices are reasonable
  • Posted on: 2015-11-30
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Curtis Gordon
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I recommend this bus!
Very good service
  • Posted on: 2015-11-30
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Lauren Bartholom
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I recommend this bus!
When traveling from NY to ATL frequent stops were made to drop off passengers in North and South Carolina. This added time to ETA. All passengers should be notified of these additional stops and possible have an express bus that's makes very limited stops
  • Posted on: 2015-11-30
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: michelle
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I recommend this bus!
The services is HORRIBLE, that's right HORRIBLE they do not care about their clients at all. The Chinese people is so dam disrespectful always. Bus are late for arrivals and departures. Just other day 11/29/15 in charlotte bus was scheduled to departed at 11.45pm Many people were waiting for the bus. It arrived late and the bus was full with people from Atlanta GA. The cops were called and people begin to argue and fight. Therefore, many people did not get home from their holiday and was unable to return to work today 11/30/15
  • Posted on: 2015-11-30
  • Depature: Greensboro, NC
  • Arrival: New York, NY
  • Name: Roberto
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I recommend this bus!
  • Posted on: 2015-11-30
  • Depature: New York, NY
  • Arrival: Greensboro, NC
  • Name: cboston69@yahoo.
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I recommend this bus!
  • Posted on: 2015-11-30
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Ciara wade
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I recommend this bus!
  • Posted on: 2015-11-30
  • Depature: Durham, NC
  • Arrival: New York, NY
  • Name: DeAngela
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I recommend this bus!
I was waiting for my bus to arrive with about 30 other ppl. There were only 4 seats available on the bus. We were told another bus was coming. When it showed it only had 1 seat. We were then told another bus would be there shortly. It never showed up . I waited from 11:30 until 3:00 no bus. The 12:40,12:45 and the 1:00 didn't show up. Leaving ppl out in the rain including a woman with a 3 month old baby. I tried numerous times to contact the bus company but no one answered. Because of this situation I will have to miss a whole day of work.I was supposed to be in NY by 8:30 now I can't even leave until 6:10pm. You all should be ashamed of yourself.
  • Posted on: 2015-11-29
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: monnette byrd
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I recommend this bus!
The bus driver was very nasty and disrespectful. No professionalism at all. I was very dissatisfied with this service.
  • Posted on: 2015-11-29
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Victor
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I recommend this bus!
driver seemed to be in a hurry. bus headrests were comfortably contoured.
  • Posted on: 2015-11-29
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Mely
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I recommend this bus!
Need more then one driver & drivers need to rest so it won't be so much swirling. I felt unsafe & worried
  • Posted on: 2015-11-29
  • Depature: Greensboro, NC
  • Arrival: New York, NY
  • Name: Dollah Mill
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I recommend this bus!
The best thing about this trip was the price. The bus driver did not know how to organize and orderly load the bus. No one assisted with loading the luggage. The bus arrived an hour late. This was my first time ridding with gotobus and I hope that I will not have to do it again. Even the passengers were rude & disrespectful.
  • Posted on: 2015-11-29
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Destiny
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I recommend this bus!
I don't like that the buses are very tight and uncomfortable. Also that they stuff the buses with as much people as they can get in them.
  • Posted on: 2015-11-29
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: leniecia Powdar
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I recommend this bus!
The bus was a little behind schedule but very clean and comfortable. It was a great experience.
  • Posted on: 2015-11-29
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Elizabeth Bartho
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I recommend this bus!
There were people on this bus smoking marijuana making the ride very uncomfortable and nothing was done by the driver.
  • Posted on: 2015-11-29
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Christopher Ifil
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I recommend this bus!
The workers was very RUDE AND DISRESPECTFUL.Both of the Asian ladies should be fired. As long as they're working for this company MYSELF AND MY FAMILY WILL NOT BE TAKING THIS BUS.AS A RESULT TO THE TREATMENT WE RECEIVED FROM THOSE LADIES I WILL NOT RECOMMENDED ANYONE TO TAKE THIS BUS....I'M ALSO going to make sure that none of my business partners take this bus again until some action is taking.
  • Posted on: 2015-11-29
  • Depature: Greensboro, NC
  • Arrival: New York, NY
  • Name: Octavia
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I recommend this bus!
  • Posted on: 2015-11-28
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Cynthia Fragher
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I recommend this bus!
I enjoyed my ride I take this bus often thank you for your service.
  • Posted on: 2015-11-28
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Simone
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I recommend this bus!
  • Posted on: 2015-11-28
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Degoldyne Franco
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I recommend this bus!
The only problem I had was when they told o had to get onto another bus because they ran out of space. Thank God they found 2 seats for me and my 2 yrs old son.
  • Posted on: 2015-11-27
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Yolanda mercuriu
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I recommend this bus!
Drivers were awake and alert on my trip going back but they didn't drop passengers off at the location that was listed 103 Canal street
  • Posted on: 2015-11-27
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Alice Slade
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I recommend this bus!
  • Posted on: 2015-11-27
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Clew on mercuriu
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I recommend this bus!
  • Posted on: 2015-11-27
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: .myrtle Richmond
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I recommend this bus!
  • Posted on: 2015-11-26
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: pamelahill
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I recommend this bus!
Bathroom horrible. Bath odor strong health hazard unkept...no ai to muh heat ..argghh....seats o ight
  • Posted on: 2015-11-26
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Byron Riley
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I recommend this bus!
The bathroom could've been more pleasant, otherwise all was well
  • Posted on: 2015-11-26
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: tyquan
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I recommend this bus!
  • Posted on: 2015-11-26
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Stephanie Vieux
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I recommend this bus!
  • Posted on: 2015-11-25
  • Depature: New York, NY
  • Arrival: Spartanburg, SC
  • Name: Ashley
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I recommend this bus!
The buses really need to be cleaned in between rides
  • Posted on: 2015-11-25
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Shalik Buffaloe
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I recommend this bus!
  • Posted on: 2015-11-25
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Peerman Brandon
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I recommend this bus!
Bus was 5-6 hours late....nuff said
  • Posted on: 2015-11-25
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Monique Bailey
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I recommend this bus!
Bus smelt bad and the seats were dirty..
  • Posted on: 2015-11-25
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Ara Diaz
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I recommend this bus!
  • Posted on: 2015-11-25
  • Depature: Greensboro, NC
  • Arrival: New York, NY
  • Name: shartay Jordan
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I recommend this bus!
  • Posted on: 2015-11-24
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Ŕlan Jones
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I recommend this bus!
  • Posted on: 2015-11-24
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Shaunnette Jack
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I recommend this bus!
The bus needs more space because some people who ride it aren't considerate of other people's personal space. The bathrooms could be a little cleaner as well. The driver should also announce our time frame for stops and do head counts to make sure he has all the customers/patrons that he started out with before he leaves. Other than that our trip was fine.
  • Posted on: 2015-11-24
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Kawana
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I recommend this bus!
  • Posted on: 2015-11-22
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Naj
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I recommend this bus!
  • Posted on: 2015-11-22
  • Depature: New York, NY
  • Arrival: Spartanburg, SC
  • Name: Yolanda
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I recommend this bus!
Driver was swerving because he was falling asleep at the wheel. this is not the first time. Drivers need to stay awake and be alert to avoid tragic accidents
  • Posted on: 2015-11-22
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Naj
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I recommend this bus!
  • Posted on: 2015-11-21
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Yasmine
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-11-18
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Jessica
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I recommend this bus!
Worst experience using Bus2nyc to date. I misplaced my ticket while the woman was coming around to collect it and she was really rude about it. I don't know if they get a lot of customers trying to pull fast ones, but the way she addressed me was crass and unnecessary. I had to get off the bus and go back into the station to print another ticket. The original ticket turned up later in the trip. Had she given me a second to look for it properly all of that could have easily been avoided. The trip itself was also unpleasant. I've been taking this bus for a while so I'm very familiar with the route. The bus departs around 8PM and there are three rest stops roughly scheduled around 11PM, 2AM, and 7AM. This time the first stop wasn't until 1:30AM so by then the passengers, including myself, were irritated because they were hungry and needed to use the restroom. Then on top of that the driver stops at an Exxon gas station of all places. A small, filthy, run-down gas station. They always stop at real, legitimate rest services or at least a more upscale gas station like QT or RaceTrac. That was just ridiculous. A bus full of passengers and he stops at a tiny Exxon. The ATL to NY fare is great. It used to be $60, at one point it dropped to $35, and now it's $40 and the bus usually makes good time - 15hrs opposed to the 18-22hrs it would take on Greyhound or Megabus - but the service has definitely declined and they need to fix that. Also they need to decide what's going on with their seating arrangement. For the longest, seating was on a first come first serve basis. Within the last year they began assigning seat numbers. They need to either strictly enforce this new seating policy or drop it all together because it's been a disaster. Some people follow the seat assignments, others sit wherever they please despite their assigned #, sometimes the staff double book a seat number. It's ridiculous and it makes for unnecessary chaos. Get it together Bus2nyc.
  • Posted on: 2015-11-14
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Raheem Reid
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I recommend this bus!
The ride was fine except for the odor of the bathroom whenever you would open the door and the fact that we where supposed to arrive at 11 and didn't end up reaching until 12 which screwed up my pick up situation.
  • Posted on: 2015-11-13
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Chaquita Ivory
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I recommend this bus!
  • Posted on: 2015-11-12
  • Depature: New York, NY
  • Arrival: Greenville, SC
  • Name: Stacy McKenzie
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-11-08
  • Depature: Greenville, SC
  • Arrival: New York, NY
  • Name: Adam Rhodes
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I recommend this bus!
Bus broke down repeatedly. We did make it to nyc at least.
  • Posted on: 2015-11-07
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Maureen Stennett
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I recommend this bus!
Drivers need to communicate with passengers more/better.
  • Posted on: 2015-11-06
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Jessica
  • Star ratings:
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I recommend this bus!
I travel Bus2nyc fairly regularly and it's usually a decent trip. This bus however had a moldy, stuffy, unpleasant odor. The seats looked old and worn. The experience was less than I was accustomed to.
  • Posted on: 2015-11-05
  • Depature: New York, NY
  • Arrival: Greensboro, NC
  • Name: Muriel Heslop
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I recommend this bus!
I always welcome traveling on GotoBus. I love the experience so I travel more often now.
  • Posted on: 2015-11-05
  • Depature: Greensboro, NC
  • Arrival: New York, NY
  • Name: Aubrey McFarlane
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I recommend this bus!
I will never drive my car on that journey again. I love the ease it afforded me taking the bus and getting there safely and on time.
  • Posted on: 2015-11-05
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Charisse Chatman
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-11-03
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: Horace Green
  • Star ratings:
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I recommend this bus!
The trip from NYC to Charlotte,NC was OK,however, the return trip was scheduled to leave at 9pm on Sunday from 3301 Queen City Drive,NC but received a phone call at 3:30pm informing me that the 9pm bus was cancelled and I could either leave on the 6pm or 11pm bus. I don't mind rescheduling but would appreciate enough enough advance notice,because the 6pm bus leaves from North Tryon which is over an hour away,and the 11pm bus would have too late.
  • Posted on: 2015-11-02
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: Austin Monu
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I recommend this bus!
When the ABC bus for which I bought the ticket did not show up, I bought a new ticket for Bus2NYC to make my journey to New York. It was scheduled for 23.30pm, but did not leave charlotte before 00.45am. The journey went well after that.
  • Posted on: 2015-11-02
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: Kristen Smith
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-11-02
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Caroline
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-11-01
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Carleen Hart
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I recommend this bus!
The first driver was abit to fast in his driving. All else was good.
  • Posted on: 2015-10-31
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Caroline
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-31
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: Kristen Smith
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I recommend this bus!
  • Posted on: 2015-10-29
  • Depature: New York, NY
  • Arrival: Spartanburg, SC
  • Name: doris turner
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I recommend this bus!
going the bus never arrived...were booked on 3 hr later one that was crowded, dirty and smelled bad in the back Coming home reputation was revived and much nicer
  • Posted on: 2015-10-28
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Erica
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I recommend this bus!
Affordable, speedy and safe travels...can't beat that!
  • Posted on: 2015-10-25
  • Depature: Spartanburg, SC
  • Arrival: New York, NY
  • Name: Diju Rahman
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I recommend this bus!
  • Posted on: 2015-10-22
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Jaunice dunah
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I recommend this bus!
No working chargers or wi fi you advertise it do not give us no sad story fit it or use another bus.
  • Posted on: 2015-10-20
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Pauline Scott
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I recommend this bus!
I did not travel on either itinerary. In fact, I need a refund or work something out in reference to the $75.00 fare. Thank you.
  • Posted on: 2015-10-18
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: Amanda Parker
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I recommend this bus!
The bus was extremely cold. The heat was not working. I sat in the cold for 12 hours. Very disappointed.
  • Posted on: 2015-10-16
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: Juan vega
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I recommend this bus!
At 4:30 call me to say that my 9pm bus was cancel, my option was to take 6pm bus, later in a text instruct me to be 5:45, in a traffic jam got it but was very stressing and rude
  • Posted on: 2015-10-16
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Shamecca
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I recommend this bus!
It was okay. They had the AC so high it's freezing
  • Posted on: 2015-10-13
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: Terrence Agard j
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-12
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: latoya young
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-07
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Lydia Hutcherson
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-06
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: latisha woodard
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-05
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: bridget chatman
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I recommend this bus!
The first was good.... The second bus was dirty,old smelling and the floor boards were flying up
  • Posted on: 2015-10-05
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: BiNky Jaye
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I recommend this bus!
We stopped too many times on this trip. Way behind schedule. The bus was also packed so comfortable was not an option this trip.
  • Posted on: 2015-10-03
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: lenora
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I recommend this bus!
The bus was late both departures. The bathroom needed to be cleaned each trip. It was not usuable.
  • Posted on: 2015-10-02
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Binky Jaye
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I recommend this bus!
My trip was smooth. No traffic. The driver was respectful. The buses just need to work on being punctual.
  • Posted on: 2015-10-02
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: Terria
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I recommend this bus!
I took the bus 3 times. The first two times were fine. This last time the bus was freezing cold! The heat wasn't working and we had to keep asking the driver to turn off the AC. Some of the seats were broken and were bent all the way back so if you say behind that kind of seat it is very uncomfortable.
  • Posted on: 2015-10-01
  • Depature: Greensboro, NC
  • Arrival: New York, NY
  • Name: Elaine Green
  • Star ratings:
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I recommend this bus!
I have travelled with Gotobus.com several times and my experience has been great except for the bus being late twice. When compared to other buses on the route Gotobus.com is in a class by itself. My bus schedule was changed for an earlier time and I was transported by a different bus company. The experience was horrible. First, the new bus staff had no information on the bus switch and during their route they made numerous stops that were absolutely unnecessary as they went to buy stuff for themselves. Still I hope I won't experience another switch but hope I'll get to travel with Gotobus.com roundtrip. Overall, I recommend Gotobus.com as the good experiences far outweigh the one bad experience that occurred due to a switch in travel time that led to me traveling on that other bus.
  • Posted on: 2015-10-01
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Lucretia
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-01
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Marian Essilfie
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-01
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: Marvin Washingto
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-30
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Paula Nagthall
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-25
  • Depature: New York, NY
  • Arrival: Greenville, SC
  • Name: Zoila Crescimben
  • Star ratings:
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I recommend this bus!
There was no Wi-Fi and no toilet paper
  • Posted on: 2015-09-25
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Howard
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-24
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Ava Ross
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I recommend this bus!
if u all can make sure that the toilet is always smelling good, that will be nice and also the port to charge the cell phone is working. Everything else was ok.
  • Posted on: 2015-09-21
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Shamell woods
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-19
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Robert gibbs
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-17
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: Kristen Smith
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-15
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Evonna
  • Star ratings:
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I recommend this bus!
The ride was good no outlets
  • Posted on: 2015-09-15
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: Kristen Smith
  • Star ratings:
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I recommend this bus!
None of the charger ports worked
  • Posted on: 2015-09-14
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Veronica Edwards
  • Star ratings:
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I recommend this bus!
I have used this bus twice and my only issue is it offers ability to charge your phone and wifi and both return trips back to NY the bus either didn't have it or it didn't work. That should be addressed if it is offered being it makes the long trips more bearable. Overall keep up the good work and I love your low prices! The bathroom on the bus could be kept cleaner.
  • Posted on: 2015-09-14
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Jessica
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-14
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Jessica
  • Star ratings:
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I recommend this bus!
I regularly ride with Bus2NYC. It's usually a decent ride, which it was this time as well. The bus was a newer bus so that was nice, but it was a few minutes shy of an entire hour late. Wasn't too happy about that. Overall it was a decent experience.
  • Posted on: 2015-09-14
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Anthony Greenidg
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-12
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Jeanne Whatley
  • Star ratings:
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I recommend this bus!
The bus is filthy. Smells bad. Please Clean/Recover the seats and mop the sticky floors and I'll be back. There are many other bus options from ATL to NYC. I'll try another bus line to see if it's cleaner. Positives: Punctual. Charger for phone. Wifi. Driver good. Felt safe. Just clean the bus!!! Thanks
  • Posted on: 2015-09-11
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: ludy lebon
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-11
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: sandee
  • Star ratings:
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I recommend this bus!
Freindly&Fast ride
  • Posted on: 2015-09-11
  • Depature: Durham, NC
  • Arrival: New York, NY
  • Name: yu wang
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-11
  • Depature: New York, NY
  • Arrival: Durham, NC
  • Name: yu wang
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-10
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Matthew frazier
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-09
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Michael Thompson
  • Star ratings:
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I recommend this bus!
the bus ride was wonderful even though it was a little tight for me because of me being 6'5 and not having no space but it was still okay. Being able to go to sleep and make it to the NYC within the time period we were told and even a little earlier made a bigger difference in my eyes. Then to have the drivers to be respectful as well made the fellow customers along with me to feel good. then to have the restroom to be clean and not having a odd smell made every one to feel more comfortable.
  • Posted on: 2015-09-08
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: George Mercer
  • Star ratings:
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I recommend this bus!
Both Wifi and USB outlets worked on this bus outstanding *****
  • Posted on: 2015-09-08
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: George Mercer
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-06
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: sharon
  • Star ratings:
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I recommend this bus!
there was gum on the window sills and egg shells in between seats, with paper wrappers.
  • Posted on: 2015-09-06
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Marie S Achille
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-05
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Ameka Francis
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-05
  • Depature: New York, NY
  • Arrival: Greensboro, NC
  • Name: Preethi
  • Star ratings:
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I recommend this bus!
bus does nit have charging port and wifi as well. If you know you dont have these. Why you guys put in website and y u charge extra
  • Posted on: 2015-09-04
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Kwamine Bowers
  • Star ratings:
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I recommend this bus!
I traveled on the 898 bus that was completely unacceptabley HOT. The a/c turns on for 3 minutes then we had to ride 15 minutes hot with no a/c,also the left side 7 rows straight there's no charger ports working as promised, no wifi connection,but the driverd did greater at getting the bus to its destination.
  • Posted on: 2015-09-03
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Esther
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-01
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Evelyn Cruz
  • Star ratings:
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  • Comfort:
I recommend this bus!
The bus that I road today need the air conditioner filters cleaned. My son was perfectly fine before boarding the bus. By the time we reached South Carolina I began coughing and other clients as well. My son got really sick from all the dust on the buse's air filter, also the bus did not have WiFi. If these problems didn't exist then all would have been awesome.
  • Posted on: 2015-08-31
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Kerri- Ann Small
  • Star ratings:
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I recommend this bus!
No wifi,charging ports were not working and bus needs to be cleaned properly
  • Posted on: 2015-08-31
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Esther Perkins
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-30
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Shirley diaz
  • Star ratings:
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I recommend this bus!
Great
  • Posted on: 2015-08-30
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: ayesha punter
  • Star ratings:
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I recommend this bus!
Its a nice bus ride but going home its never no seats
  • Posted on: 2015-08-29
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Dahlia
  • Star ratings:
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I recommend this bus!
I would recommend the service because of the price points. The but that I took to NYC left at a reasonable time but there was no wifi as advertised. I was disappointed.
  • Posted on: 2015-08-27
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Audrey
  • Star ratings:
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I recommend this bus!
Staff needs to inform passengers of what the procedures are and no assume they know. Upon boarding...let us know that there will be 3 scheduled stops 15 minutes each for bathroom breaks...let them know where...Delaware etc. we need to know that. Also one guy told us that for refueling we all need to get off the bus but on the return there was no mention of that and so people stayed on and based on what was told to us before it was for safety purposes.
  • Posted on: 2015-08-26
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Jennifer maxwell
  • Star ratings:
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I recommend this bus!
The bus need to leave some time in the morning
  • Posted on: 2015-08-26
  • Depature: New York, NY
  • Arrival: Durham, NC
  • Name: Diamond
  • Star ratings:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-08-25
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Krystal Favourit
  • Star ratings:
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I recommend this bus!
PLEASE. CLEAN THE BATHROOM. Also the windows. I hate seeing dirty windows on buses I am traveling on overnight, it makes me unconfortable. In regards to the restroom, it just has to be cleaner. I was seriously considering calling the health department because that is unprofessional and unsanitary. Other than those two concerns, I have no complaints. The seats were VERY(!) comfortable, they provided wi-fi, and the had USB ports to charge. The two drivers were friendly and professional.
  • Posted on: 2015-08-25
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Damen Payne
  • Star ratings:
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I recommend this bus!
Me and my daughter thank God had a safe trip. Good Drivers.
  • Posted on: 2015-08-25
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Monique P. Freem
  • Star ratings:
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I recommend this bus!
I am pleased with your service and thank you for providing great service for the prices.
  • Posted on: 2015-08-25
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Nadine
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2015-08-22
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Annette
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
I have to this bus several times... But tonight 8/21 I would not take your bus again your driver is falling asleep behind the wheel has the bus freezer this is terrible someone needs to replace him now before we get hurt on the highway...
  • Posted on: 2015-08-21
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: Esteban
  • Star ratings:
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I recommend this bus!
Bus was 40 minutes late
  • Posted on: 2015-08-18
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Twyanna Cadogan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-08-17
  • Depature: Spartanburg, SC
  • Arrival: New York, NY
  • Name: Tyrone Sims
  • Star ratings:
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I recommend this bus!
There were no working chargers on the bus and the AC was not adjustable and there was a dog on the bus with us.
  • Posted on: 2015-08-17
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Allan Crasto
  • Star ratings:
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I recommend this bus!
The bus boarding process could be better organized. The online booking system should also allow seat selection. From Dayton to NY we had no assigned seats, while from NY to Dayton we received seat assignments at the last minute.
  • Posted on: 2015-08-17
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: renee Morgan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2015-08-16
  • Depature: New York, NY
  • Arrival: Greenville, SC
  • Name: Ellen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
  • Posted on: 2015-08-16
  • Depature: Spartanburg, SC
  • Arrival: New York, NY
  • Name: Frances Harris
  • Star ratings:
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I recommend this bus!
Going it was okay the bathroom was really stinking and people were smoking. The driver was waking people up to move so someone can sit together that was late arriving to bus. Coming back there was no WiFi smaller seats which were uncomfortable but okay.
  • Posted on: 2015-08-14
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Raven
  • Star ratings:
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I recommend this bus!
It was a good ride and we reach our destation safe thank you and we be traveling again soon
  • Posted on: 2015-08-14
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Jerel
  • Star ratings:
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I recommend this bus!
It was a good bus ride and I'll use this service all the time
  • Posted on: 2015-08-13
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Daniel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-08-12
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Jaheera
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2015-08-11
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Shanise Martin
  • Star ratings:
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I recommend this bus!
Lovely experience, just refresh the bathroom smell.
  • Posted on: 2015-08-11
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Michelle
  • Star ratings:
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I recommend this bus!
No way I left ny at 8:pm I was suppose to get to altanta Gregorio's at 10am I got here at 12:40 . I didn't appreciate the trip . Very disappointed
  • Posted on: 2015-08-10
  • Depature: New York, NY
  • Arrival: Gaffney, SC
  • Name: James Bryant
  • Star ratings:
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I recommend this bus!
didnt like the fact that when I called about not being able to order a roundtrip ticket for myself and a oneway ticket for my son the operator hung up on me 13 times,,please hire someone who can speak proper english
  • Posted on: 2015-08-10
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: DJ
  • Star ratings:
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I recommend this bus!
Drivers drove well and safely. Will use again.
  • Posted on: 2015-08-10
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: Najir williams
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-09
  • Depature: New York, NY
  • Arrival: Durham, NC
  • Name: Chamar holeman
  • Star ratings:
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I recommend this bus!
It was the wrist ride... no movie ,cold
  • Posted on: 2015-08-09
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Simone
  • Star ratings:
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I recommend this bus!
Our ride back to new York no one had used the restroom and the bus bus stunk. I don't know if they forgot to clean it but it smelled the whole ride home. You also need to control the ac it was freezing on the bus.
  • Posted on: 2015-08-09
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Alexandra Drouin
  • Star ratings:
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I recommend this bus!
This was absolutely the worst travel situation using bus2NY. The AC did not work and the bus smelled like urine for the entire 17 hour trip. I have had a better experience with Pandora. However, do not use Bus2Ny.
  • Posted on: 2015-08-09
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Margaret Robinso
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2015-08-08
  • Depature: New York, NY
  • Arrival: Greensboro, NC
  • Name: Rafay
  • Star ratings:
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I recommend this bus!
The driver and staff were very rude
  • Posted on: 2015-08-08
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Desean ingram
  • Star ratings:
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I recommend this bus!
For $40 it's a no brainer. The bathroom smells, have no light nor tissue so I suggest to bring your own. But that's all
  • Posted on: 2015-08-07
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: rhonda herring
  • Star ratings:
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I recommend this bus!
I didn't take the bus. I tried to cancel and it wouldn't let me.
  • Posted on: 2015-08-07
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: pamela dunlap
  • Star ratings:
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I recommend this bus!
This is my first time riding this bus I think it's get,it's clean. The bathrooms are clean as well the bus driver is very considering and very polite. Yes I will recommend my friends and family.
  • Posted on: 2015-08-06
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: KAMISHA MCCULLOU
  • Star ratings:
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I recommend this bus!
Late departure and arrivial. Power outlets didn't work. Clean bus. A lil chilly overnight and warm in the southern States (a/c turned off). Overall 3/5 stars
  • Posted on: 2015-08-06
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: Jaelin Quinn
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2015-08-06
  • Depature: New York, NY
  • Arrival: Greenville, SC
  • Name: Rajendra
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Very safe and comfortable. I would definitely recommend this.
  • Posted on: 2015-08-05
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Jose Rodriguez
  • Star ratings:
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I recommend this bus!
Although the trip was fast, the bus smelled bad, and was dirty. And the rest rooms were really dirty.
  • Posted on: 2015-08-05
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Chavay
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2015-08-05
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Marvin Evans
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2015-08-04
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Evelyn
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
I used your company in the past n had a great experience however today my son arrive three hours late to nyc. The last bus driver took a different route then normal and was not picking up the phone to inform the company where she was located or how long she was going to take. The key to success is communication and organization
  • Posted on: 2015-08-04
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: Brittany Bost
  • Star ratings:
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I recommend this bus!
The bus had absolutely no AC it was hot and miserable the entire ride. I was drintched in sweat and glad to finally get off the bus!
  • Posted on: 2015-08-03
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: amir asif
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-03
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Nimish Pandiya
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2015-08-03
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Oshea
  • Star ratings:
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I recommend this bus!
Bus 808 was very hot we drive for two hours with no Ac everyone was complaining about it. And they always taking off the Ac when it should always be on. The bus smells stink no air freshener. Windows was very dirty not clean at all. A lot of customers said they will be reporting this problem we had some people said they need half of they money back because it was not healthy for everyone. One women said she could not breath cause of no air.Hope u guys look into that matters
  • Posted on: 2015-08-02
  • Depature: Spartanburg, SC
  • Arrival: New York, NY
  • Name: Aileen
  • Star ratings:
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I recommend this bus!
switched drivers halfway and he was not nice, he stopped to gas up and did not let us know he was driving around and we thought he left us. the driver that drove from ny coming back was very nice, but his relief driver was late. all in all it was ok
  • Posted on: 2015-08-02
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Michael Scott
  • Star ratings:
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I recommend this bus!
Great service. Nice drivers. You some times mis-represent the types of functions on the bus, which is a pretty important thing to not mis-represent. You often do not supply customers with a plug-in socket for computers like shown when I book the bus. It's really important to get that correct as some might have to work while travelling. Thank you. :-)
  • Posted on: 2015-08-01
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Danyel Baker
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-01
  • Depature: New York, NY
  • Arrival: Durham, NC
  • Name: Timothy Higgs
  • Star ratings:
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I recommend this bus!
The bus that I was on (905) had no air conditioner running in the back of the bus.
  • Posted on: 2015-07-29
  • Depature: New York, NY
  • Arrival: Durham, NC
  • Name: Daran
  • Star ratings:
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I recommend this bus!
We blew a tire at 12:30 am and we are still stranded at the same place at 7am. More than 6 hours later. How's that for an experience?
  • Posted on: 2015-07-28
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Dominique
  • Star ratings:
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I recommend this bus!
A schdule for time,place,and rest stop is needed. A little longer rest time , because soon as I got in a food line . bus drivers ready to go , and food lines are long because you and about 2 others buses are in line. Some chargers work and some dont , t.v. screen were not on.bathroom was horrible on first bus second bus was cleaner . oh no personal lights , so had to change my baby in the dark... But good price . easy ticket order system .easy pick up ticket system. I would recommended to a low budge friend. Thanks for the ride..
  • Posted on: 2015-07-28
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Tammy
  • Star ratings:
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I recommend this bus!
No I would not recommend this bus to anyone if they are traveling long distance for hours. The toilet was not working and bathroom was nasty. You had to wait till the bus stop to fill up for gas to use bathroom. I know this bus is cheap but to wait to use bathroom is not exceptable. This was my first time to ride this bus and will be the last.
  • Posted on: 2015-07-28
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: Keth Livingston
  • Star ratings:
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I recommend this bus!
The bathrooms are horrible I don't even use them but the smells are through the bus especially when the driver doesn't have on air conditioner
  • Posted on: 2015-07-27
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Koffi awoudor
  • Star ratings:
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I recommend this bus!
Bus made a lot of stop. Overall it was a great experience
  • Posted on: 2015-07-27
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Darnell McClain
  • Star ratings:
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I recommend this bus!
The bus was missing arms to chairs, plugs wasn't working, no internet
  • Posted on: 2015-07-26
  • Depature: Greensboro, NC
  • Arrival: New York, NY
  • Name: Katy
  • Star ratings:
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I recommend this bus!
The schedule is useless. From NYC->Greensboro, the bus left 1 hour late and arrived 1 hour early. From Greensboro->NYC, the bus left 1.5 hours late and arrived 1 hour late.
  • Posted on: 2015-07-26
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: allison stewart
  • Star ratings:
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I recommend this bus!
I missed the 8pm bus that I was supposed to be on . I paid $40 each for 2 people I thought that was great when I got to the bus station the clerk told me I missed the 8pm bus I knew that. So I told her I wanted to get on the next bus she said I had to pay an extra $20 each. But there is a sign that says $10 she claims the $ 40 was a discount price so when you miss the bus and reschedule it's $20. So that's a catch that's how they made back their money I don't think that's fair I might as well had bought it for $50 or $60 from the start .then when I took out my card to pay she said no card's I was like really so I had to go in to the little spending money I had that was a disappointment. Other than that it was okay. I will travel with them again but I know better no.
  • Posted on: 2015-07-25
  • Depature: New York, NY
  • Arrival: Greenville, SC
  • Name: James Bryant
  • Star ratings:
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I recommend this bus!
The only problem I. Experienced was when it came to ordering my tickets online on
  • Posted on: 2015-07-23
  • Depature: Greensboro, NC
  • Arrival: New York, NY
  • Name: sharon Thomas sc
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-07-23
  • Depature: Greensboro, NC
  • Arrival: New York, NY
  • Name: tiara Thomas for
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2015-07-22
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Marie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2015-07-22
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Indiha K Taylor
  • Star ratings:
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I recommend this bus!
Great service, but my chair was broken as well as the outlet to charge my electronics. Friendly staff!
  • Posted on: 2015-07-21
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Danielle Colas
  • Star ratings:
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I recommend this bus!
I wanted yesterday upon my return to go in the office to express my views on your bus line did not have the time. I am glad that you have sent this reminder- I had one thing to say but to compliment this bus line on two issues the affordability for many of us people like me to be able to travel comfortably at such a low price. I am praying that you keep it up at this level for the good of God's people. The other thing is to keep your buses as clean and services as good to satisfy your customers and you know what your success awaits you for many years to come. I was very satisfied, of course, you will find some complaints it is the world that we live in, but insure that those complaints be taken in consideration in a positive way to make your services even better and better. God bless you on this venture.
  • Posted on: 2015-07-20
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Dorothea Prise
  • Star ratings:
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I recommend this bus!
The bus didn't have working sockets to accommodate everyone's cellphone. The was late coming for pick-up so we didn't get to the destination on time.The customer service wasn't very nice answering questions on the phone. The bus company should try to do better.
  • Posted on: 2015-07-20
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: sharon jackman
  • Star ratings:
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I recommend this bus!
My trip this time going to atlanta was great, The only problem was my arrival time was 1 1/2 late if i was going to a wedding well lets just say i wouldn't have made it but other than that my trip was good.
  • Posted on: 2015-07-20
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Yushawna Pelzer
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I recommend this bus!
This is the most horrible experience I've ever had. From having to sit all the way in the back of the bus directly on front of the lavatory which smells badly of urine. I have my eleven year old daughter who is trying to sleep but can because of the smell as well as it being 90 degrees here in the back of the bus. Also I cannot charge my phone because the whole right side of the bus isnt working.I have no light to see because that isnt working on on the right side either. I'm absolutely disgusted amd will never use this bus company again nor will I ever refer anyone. Absolutely horrible.......
  • Posted on: 2015-07-20
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: oscalena moore
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-07-19
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: ernest
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I recommend this bus!
the trip was great, I arrived safe. But i made a mistake, i was rushing for a cab. i left my black large hoodie on the bus chair seat 33. Bus from nyc to Columbus ohio. BNY-3763 July 18 sat. and i arrive on July 19th in ohio. in pocks was sub cable and tooth picks and candy. If anything can be done, to return it to me would be nice. thank you. will be making another appointment for next month soon. thank you.
  • Posted on: 2015-07-19
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Maria
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-07-19
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: johnross
  • Star ratings:
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I recommend this bus!
restroom did not work and smelled terrible
  • Posted on: 2015-07-19
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: ludy lebon
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I recommend this bus!
  • Posted on: 2015-07-19
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: ludy lebon
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-07-18
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Karen Ross
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I recommend this bus!
The ride was enjoyable. The wifi did not work on the bus.
  • Posted on: 2015-07-18
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Tevin
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-07-18
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Tevin
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-07-18
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Tevin
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-07-18
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Tevin
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-07-17
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Jean Baptiste
  • Star ratings:
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I recommend this bus!
The hour of departure was respected and the trip was pleasant
  • Posted on: 2015-07-17
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: M Lewis
  • Star ratings:
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I recommend this bus!
I was pleased to see that the bus changed drivers during the ride. I was especially pleased and thankful for the cell phone charging ports on the bus.
  • Posted on: 2015-07-17
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Eudy Taylor
  • Star ratings:
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I recommend this bus!
The bus was HOT, we had to request he turn on the Air conditioning more than once.
  • Posted on: 2015-07-16
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Shalik Buffaloe
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I recommend this bus!
Never arrive on time at my destination
  • Posted on: 2015-07-16
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: A Austin
  • Star ratings:
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I recommend this bus!
Everything was fine except for the bus being over 2 hours late..
  • Posted on: 2015-07-16
  • Depature: New York, NY
  • Arrival: Durham, NC
  • Name: A Austin
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I recommend this bus!
Staff was very helpful and friendly.. But I was disappointed about getting to my destruction over 2hrs late..
  • Posted on: 2015-07-15
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Martin Perez Jr.
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-07-15
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Martin Perez Jr.
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I recommend this bus!
My outlet for my charger did not work.
  • Posted on: 2015-07-15
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Aleyda
  • Star ratings:
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I recommend this bus!
Need to clean the bathroom,bus stink.
  • Posted on: 2015-07-15
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: toya Heywood
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I recommend this bus!
The bus had trash when I got on the bus, the windows was nasty had gum and dirty hand prints. They should make sure the bus is clean before letting me passenger on the bus.
  • Posted on: 2015-07-15
  • Depature: New York, NY
  • Arrival: Greensboro, NC
  • Name: Adrene
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I recommend this bus!
Please assure there are chargers available on busses that is all
  • Posted on: 2015-07-14
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Tish
  • Star ratings:
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I recommend this bus!
This bus had the wifi and chargers like states the other bus I went on didn't have neither ... We got to nyc a little early which was a plus ...but the bad was that I spoke to customer service and asked if my 1 year old can sit on My lap becauSe he doesn't sit in a seat they replied yea I took a screen shot and the nasty lady still made me pay for a seat which just held my carry on ... She was horrible and rude
  • Posted on: 2015-07-14
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: kathy stevens
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I recommend this bus!
the bus ride was grate, but the air condition was on to high and the bus was so cold everyone had blankets and hoodies, need to turn the ac down some. other then that the bus ride was grate.
  • Posted on: 2015-07-14
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Danielle Walker
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I recommend this bus!
My only dissatisfaction was the telephone conversations by the driver. Sitting very close to the front of the bus, it was difficult to relax/sleep due to the drivers constant phone conversations.
  • Posted on: 2015-07-14
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Kevin McNair
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I recommend this bus!
Internet wasn't working on the way there nor back
  • Posted on: 2015-07-14
  • Depature: New York, NY
  • Arrival: Greenville, SC
  • Name: Anthony Pearson
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-07-13
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Darlene Matthews
  • Star ratings:
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I recommend this bus!
For the price I would definitely recommend this service. I suggest an upgrade on the bathroom along with sanitizer and toilet paper. Steady flow of air is needed. The rear of the bus gets hot when the front is comfortable. Driver should consider this and alternate air flow and temperatures.
  • Posted on: 2015-07-13
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Shakoor Aljuwani
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I recommend this bus!
The bathroom smelled horrible and passengers where smoking cigarettes in it also.
  • Posted on: 2015-07-11
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: ernest w. pantag
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I recommend this bus!
I Arrived safely. Thank you.
  • Posted on: 2015-07-11
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Marie Exume
  • Star ratings:
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I recommend this bus!
The bus was on time and the driver was punctual. Definitely there is room for inprouvement cleanliness
  • Posted on: 2015-07-10
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Natasha Mathis
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-07-10
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: evonna
  • Star ratings:
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I recommend this bus!
The bus 3 hour early then I was ready to go but I changed my plans and I did get the bus.
  • Posted on: 2015-07-09
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Jose Monzon
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I recommend this bus!
The bus terminal was super crowded given the holiday but I was impressed by how organized it was and how many buses they had on hand to accommodate everyone. :)
  • Posted on: 2015-07-09
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: ludy lebon
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I recommend this bus!
You advertise charger connection and wifi. There was no connection on my round trip when you plug a charge for cell or tablet. The charger is very important on such a long bus ride. These should not be false advertisement to get people to buy a ticket. I've traveled on the other bus lines that offer these accommodations. Please check your buses and make sure your USB connections work on the overhead seating. Thank you.
  • Posted on: 2015-07-09
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Denis
  • Star ratings:
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I recommend this bus!
Overall organization of what was going on was poor. No one knew what was going on and communication to the risers was minimal. We had to change buses at 4am due to bus maintenance. Very nerve-racking to see if you or your luggage will actually make it to your destination.
  • Posted on: 2015-07-09
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Jose Monzon
  • Star ratings:
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I recommend this bus!
Another very pleasant ride with GoToBus! :)
  • Posted on: 2015-07-09
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Jose Monzon
  • Star ratings:
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I recommend this bus!
It was a smooth and pleasant ride. Staff was nice. And honestly best deal for traveling between Columbus and NYC.
  • Posted on: 2015-07-09
  • Depature: Greensboro, NC
  • Arrival: New York, NY
  • Name: Gracey Adomba
  • Star ratings:
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I recommend this bus!
On this occation, therewas no AC in the bus during Summer . This hasnt happened before. The driver os nice but the bus delayed for almost two hours. Have used togobus for almost 4yrs on regular basics and will use it again.
  • Posted on: 2015-07-09
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: Shantell beato
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-07-09
  • Depature: Greensboro, NC
  • Arrival: New York, NY
  • Name: Davita Pinchback
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-07-08
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: sherilyn martin
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-07-08
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Cheryl Oates
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-07-08
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: Alexandra Mercad
  • Star ratings:
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I recommend this bus!
We waiting for the bus for more than an hour. When I called the Customer Service they said 15 minutes and the bus will be picking up and that was 30 minutes later. The majority of the time that we purchase tickets for the 11:45 pm pickup we have to wait. Improvement is needed.
  • Posted on: 2015-07-08
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Iris L.
  • Star ratings:
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I recommend this bus!
Bathroom was locked due to a leak, which made it difficult to travel with a 2 y.o. since she was only allowed to use the restroom at the rest stops.... Also, due to disorganization, we left an hour later than regularly scheduled, which interfered with arrival times and that could be the difference between having someone to pick you up at your destination or not...
  • Posted on: 2015-07-07
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Ava Ross
  • Star ratings:
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I recommend this bus!
I will like the toilet to clean and spray to smell better,every time I travel the toilet smell alll the time.
  • Posted on: 2015-07-07
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Shemeka
  • Star ratings:
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I recommend this bus!
Let me begin by saying you false advertise with wifi and charging for phones. I took this bus to NY and it broke down in NJ and had to wait two hours before another came to pick us up. Driver were great!
  • Posted on: 2015-07-07
  • Depature: Spartanburg, SC
  • Arrival: New York, NY
  • Name: Luis Rivera
  • Star ratings:
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I recommend this bus!
all organized the buses are punctual I like.
  • Posted on: 2015-07-07
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Ching-Hsiang Chu
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-07-07
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Jacqueline Whyte
  • Star ratings:
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I recommend this bus!
You were unable to charge your phone because the bus did not have the resources. We had to wait when we stopped at rest stop to charge our phones which was no more than 15 minutes.
  • Posted on: 2015-07-06
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Ravindra
  • Star ratings:
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I recommend this bus!
Drivers need communicate in English and office staff in NY need to know being rude heart other people's feeling and can invite trouble.
  • Posted on: 2015-07-06
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: princess
  • Star ratings:
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I recommend this bus!
Bus broke down stranded for 4 hours bus driver dinell was cool bus was nice and cold
  • Posted on: 2015-07-06
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: Horace Green
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-07-06
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: Horace Green
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-07-06
  • Depature: Spartanburg, SC
  • Arrival: New York, NY
  • Name: Nichole
  • Star ratings:
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I recommend this bus!
Bus didn't show up, stranded in SC for a night! Wasn't told that the bus wasn't coming until about ten minutes before it was scheduled to show up!
  • Posted on: 2015-07-06
  • Depature: New York, NY
  • Arrival: Durham, NC
  • Name: Ben
  • Star ratings:
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I recommend this bus!
Bus on way back did not offer Wifi or power outlets. I believe I am correct in assuming that was what the higher price was for?! I could have saved 20 dollars by going with a bus that didn't have chargers in the first place.
  • Posted on: 2015-07-06
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Dwayne
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-07-06
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Alison Edwards
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-07-06
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Bhanu Prakash
  • Star ratings:
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I recommend this bus!
Allocation of seat numbers at the time of booking itself will be helpful and even assistance to reach the pick up points would be helpful
  • Posted on: 2015-07-06
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Rumit
  • Star ratings:
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I recommend this bus!
Everything was good except air conditioning in the bus. It was too cold in the bus which creates discomfort. Needed to ask driver to increase temperature. However, It was done as per request.
  • Posted on: 2015-07-06
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Santosh Bairi
  • Star ratings:
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I recommend this bus!
Good
  • Posted on: 2015-07-06
  • Depature: Greensboro, NC
  • Arrival: New York, NY
  • Name: Vell
  • Star ratings:
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I recommend this bus!
Message and phone call sent in error saying bus would depart 1hr and 30mins sooner than originally scheduled, so there was a 2hr wait for the bus. When the bus finally arrived, the driver said there were no more seats and that I could not get on so I had to wait even longer for another bus to come along, which resulted in a total of 2hrs and 45 minutes waiting before I was on a bus to my destination
  • Posted on: 2015-07-06
  • Depature: Durham, NC
  • Arrival: New York, NY
  • Name: eric lister
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-07-05
  • Depature: New York, NY
  • Arrival: Greensboro, NC
  • Name: cristian Mendez
  • Star ratings:
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I recommend this bus!
loved the service
  • Posted on: 2015-07-05
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: A.Nelson
  • Star ratings:
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I recommend this bus!
We had a great experience on this bus plus we arrived ahead of schedule. The driver was excellent.The bus was clean & comfortable.
  • Posted on: 2015-07-05
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: David ah Ramjha
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-07-04
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: Soumik Ghosh
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2015-07-04
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Arlene Beharry
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-07-04
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Tiffany Chang
  • Star ratings:
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I recommend this bus!
Coming back was a better experience the driver was friendly and we got back in time that it said we should on the paper.
  • Posted on: 2015-07-04
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: christina jenkin
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-07-03
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Shaquana
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2015-07-03
  • Depature: New York, NY
  • Arrival: Durham, NC
  • Name: eric lister
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
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I recommend this bus!
bus left very late and driver got pulled over for like an hour
  • Posted on: 2015-07-03
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Max
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I recommend this bus!
It was very cold and it was impossible to do anything. The driver was smoking in the cabin. wi-fi did not work.
  • Posted on: 2015-07-03
  • Depature: New York, NY
  • Arrival: Spartanburg, SC
  • Name: Luis Rivera
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I recommend this bus!
is my first trip all excellent very attentive driver I like.
  • Posted on: 2015-07-02
  • Depature: New York, NY
  • Arrival: Spartanburg, SC
  • Name: Carlos Alban
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I recommend this bus!
the trip was at 10:40 Pm. and the bus arrived at 10:23 turned to leave the gas station and did not stop to wait until 10:40 was right. The seats are not comfortable. Otherwise very good.
  • Posted on: 2015-07-02
  • Depature: Louisville, KY
  • Arrival: New York, NY
  • Name: Sonia Davis
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I recommend this bus!
There was no WIFI on the bus but my son Corey and I enjoyed the ride from Louisville,Ky to New York City. ,
  • Posted on: 2015-07-02
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: George Mercer
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-07-02
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: NimishPandiya
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-07-02
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: Nu Lwin
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I recommend this bus!
satisfied
  • Posted on: 2015-07-02
  • Depature: Vandalia, OH
  • Arrival: New York, NY
  • Name: Eva R. Falvy
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I recommend this bus!
Only for the last experience that I encountered about the quantity of persons that was on the bus I could always recommend gotobus and other point is the lceanlinessof the bathroom you need to be more careful about that
  • Posted on: 2015-07-02
  • Depature: Greensboro, NC
  • Arrival: New York, NY
  • Name: Tenneille
  • Star ratings:
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I recommend this bus!
The bus never picked us up and I missed my brother in law funeral. I would never use them again
  • Posted on: 2015-07-02
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Felicia
  • Star ratings:
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I recommend this bus!
Buses Need More Working Outlets & WIFI
  • Posted on: 2015-07-02
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Rama Nakka
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I recommend this bus!
They are not following the exact timings. as sheduled 11 PM from columbus
  • Posted on: 2015-07-01
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: Yao aryee
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-07-01
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Carmelita
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-07-01
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Karen cunninghan
  • Star ratings:
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I recommend this bus!
Travelled to NY from ga with the focus bus it was an horrible experience. They over booked and they did not check seating properly. Someone else was in my seat the entire ride and they were a ticket short. I think he was riding for free. The bus leaked and the widi or the phone plugs did not work. Now the company called bus2ny was great
  • Posted on: 2015-06-30
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Marcus Carrasqui
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-06-30
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: Lamarcus Carter
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-06-30
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Evonna Mayweathe
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I recommend this bus!
The bus had a flat but the trip was still a good one
  • Posted on: 2015-06-30
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Hajr
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-06-30
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Janelle
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-06-30
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: ShaVaughn Peters
  • Star ratings:
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I recommend this bus!
The bus will get you to your location on time. The staff is rude and not very helpful.
  • Posted on: 2015-06-29
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Jamila Jones
  • Star ratings:
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I recommend this bus!
I always ride this bus experience Sunday night was unfortunate. Our tire blew out within and hour into the ride. I'm glad we are all safe but I would like the bus maintenance to be checked more throughly before putting the passengers on the bus.
  • Posted on: 2015-06-29
  • Depature: New York, NY
  • Arrival: Spartanburg, SC
  • Name: Jani Merritt
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-06-29
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Stephanie
  • Star ratings:
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I recommend this bus!
The drivers were fine the bus could have been a little cleaner the restroom smelled beyond foul and they couldn't regulate the temp. The ride wasn't bad and I felt safe.
  • Posted on: 2015-06-29
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Jessica Andino
  • Star ratings:
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I recommend this bus!
Bus caught a flat and we had to wait nearly 2 hours for another bus. Wasn't happy at all.
  • Posted on: 2015-06-29
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: Nikayleh Lee
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-06-29
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Sarah
  • Star ratings:
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I recommend this bus!
Was Late picking up but was raining hard in nyc but driver excellent and still got us to Atlanta on time!!
  • Posted on: 2015-06-28
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Exoduscomingout
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I recommend this bus!
I ride you guys every week, or at least every other week.. I would appreciate a free ticket or some kind of deal... LOL. William
  • Posted on: 2015-06-28
  • Depature: Greenville, SC
  • Arrival: New York, NY
  • Name: Jose Rodriguez
  • Star ratings:
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I recommend this bus!
I wish I could get a refund the bus ran for two hours with no air conditioning the bus arrived about five hours late
  • Posted on: 2015-06-28
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Dwayne
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-06-28
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Royston Williams
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-06-28
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Adelade Boateng
  • Star ratings:
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I recommend this bus!
Bus driver was experienced
  • Posted on: 2015-06-28
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Adelade boateng
  • Star ratings:
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I recommend this bus!
On time and will recommend it to friends. Drivers are very good and don't speed
  • Posted on: 2015-06-28
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Cleo B
  • Star ratings:
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I recommend this bus!
Too cold on the bus to the point where it was really uncomfortable. Tried telling driver as well as a lady behind me but he did not say anything. Great punctuality though
  • Posted on: 2015-06-27
  • Depature: Durham, NC
  • Arrival: New York, NY
  • Name: Bernadette Nzuzi
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I recommend this bus!
The fare is affordable there is usually no CLEAN TOILETES the clerk is NOT sympathetic to people if you do not speak his or her language. Bus do NOT leave on the said time location of leaving and destination
  • Posted on: 2015-06-27
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Andrea
  • Star ratings:
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I recommend this bus!
The bus was LATE, several of the USB ports were hanging down onto passengers, the 1st driver drove from 9 pm - 5:30 am; then we had to stop at a weigh-station. So instead of arriving Atlanta at 10:30 we came in at 1:15 pm. Will NOT be taking this bus again.
  • Posted on: 2015-06-27
  • Depature: Greensboro, NC
  • Arrival: New York, NY
  • Name: Ta nai etheridge
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I recommend this bus!
It was late by an hour or so but he still maged to make it there on time safely..
  • Posted on: 2015-06-27
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Hina
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-06-26
  • Depature: New York, NY
  • Arrival: Greenville, SC
  • Name: Rachel
  • Star ratings:
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I recommend this bus!
The only thing is the WiFi did not work. It was on on but didn't connect.
  • Posted on: 2015-06-26
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: Jamilah D
  • Star ratings:
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I recommend this bus!
FREEZING COLD on the bus but other than that I enjoyed it!
  • Posted on: 2015-06-26
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Rochelle
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-06-26
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: V
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-06-25
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Lynn Campbell
  • Star ratings:
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I recommend this bus!
Need to be clear about address for getting on to bus and when and where stops are located so rider knows where to be dropped off and where to be picked up.
  • Posted on: 2015-06-25
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: ShaVaughn Peters
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-06-25
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Jose Monzon
  • Star ratings:
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I recommend this bus!
Smooth ride. Awesome value!
  • Posted on: 2015-06-25
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Jose Monzon
  • Star ratings:
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I recommend this bus!
It was a smooth bus ride.
  • Posted on: 2015-06-25
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Amber
  • Star ratings:
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I recommend this bus!
The only issue was that the charges didnt work but it worked out really great
  • Posted on: 2015-06-25
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Lenora Kirby
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-06-25
  • Depature: New York, NY
  • Arrival: Durham, NC
  • Name: Maryann Toone
  • Star ratings:
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I recommend this bus!
2 1/2 hrs late. Driver made no announcement as to arrival time. My bag was buried under so many. Few getting off in Durham. Has a difficult time locating my suitcase. New driver seemed reluctant to help me find it. Buried under others luggage. Should have been placed appropriately. My seat lever did not work. Stayed reclined the whole trip.
  • Posted on: 2015-06-25
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Chyril Wallace
  • Star ratings:
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I recommend this bus!
Could not understand driver announcements due to heavy accent. No toilet paper. Toilet odor.
  • Posted on: 2015-06-25
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Chyril Wallace
  • Star ratings:
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I recommend this bus!
Toilet odor.
  • Posted on: 2015-06-24
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Sarah jones
  • Star ratings:
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I recommend this bus!
Comfortable and decent driving. Flat tire at delegate visitor center made trip hard because extra 2 Hr late but at least safe location. His spare was dangerous=bald & low air-I'm diesel mechanic I know. Shoulda had decent aired up spare but he did get us to nyc. Overall enjoyed trip.
  • Posted on: 2015-06-24
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: ashish
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-06-24
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Awilda
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-06-24
  • Depature: New York, NY
  • Arrival: Gaffney, SC
  • Name: Neeran gurung
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-06-24
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: evonna Mayweathe
  • Star ratings:
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I recommend this bus!
I enjoy useing this bus company very much
  • Posted on: 2015-06-24
  • Depature: New York, NY
  • Arrival: Greenville, SC
  • Name: Takeena mcneal
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-06-24
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Maryam Shakura
  • Star ratings:
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I recommend this bus!
Bus was not so clean and there was quite a long delay because of the engine overheating.
  • Posted on: 2015-06-24
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Maryam Shakura
  • Star ratings:
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I recommend this bus!
I chose a bus with chargers and wifi, and while the wifi worked, none of the chargers ports on the bus worked which was unfortunate. Everything else was fine otherwise.
  • Posted on: 2015-06-23
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Maria Infante
  • Star ratings:
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I recommend this bus!
There was no AC or no WiFi in bus
  • Posted on: 2015-06-23
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Derrick Felder
  • Star ratings:
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I recommend this bus!
The ac doesn't work its hot as hell
  • Posted on: 2015-06-22
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Pamela Joaquin R
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-06-22
  • Depature: New York, NY
  • Arrival: Greensboro, NC
  • Name: ThelmaRita McAdo
  • Star ratings:
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I recommend this bus!
NO WiFi or charging plugs working but clean bus... thank you
  • Posted on: 2015-06-22
  • Depature: New York, NY
  • Arrival: Durham, NC
  • Name: BEVERLEY
  • Star ratings:
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I recommend this bus!
I had to call customer service and the lady was very unprofessional, very rude. She actually hung up the phone before resolving my issue. I called back and got another representative who was more helpful and courteous. I'm not sure I'd recommend this bus to a friend after this trip. Almost impossible to get an english speaking person, once a live person answers the line. Usually a customer needs help at time of travel if expectations are not being met. When that is late at night and there's no one to assist the customer is frustrated. That was my experience with my last travel.
  • Posted on: 2015-06-22
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Dionne Rocourt
  • Star ratings:
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I recommend this bus!
missed the bus
  • Posted on: 2015-06-22
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Jeremy
  • Star ratings:
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I recommend this bus!
The bus left NYC 20 min late and arrived an hr and a half later then scheduled! Stick to a schedule! I am now going to be late to work due to this
  • Posted on: 2015-06-22
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Carmelita
  • Star ratings:
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I recommend this bus!
The bud is very dusty and dirty in the corners
  • Posted on: 2015-06-22
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Ricardo
  • Star ratings:
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I recommend this bus!
The trip was fine, but the driver seemed to speed in a couple of points and it stopped randomly at New Stanton in which we were just there for about 15 to 30 minutes (we were not notified about it or what was going on).
  • Posted on: 2015-06-21
  • Depature: New York, NY
  • Arrival: Greenville, SC
  • Name: Lorenzo carr
  • Star ratings:
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I recommend this bus!
Very efficient I would definitely recommend it to any and everyone
  • Posted on: 2015-06-21
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Sharon
  • Star ratings:
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I recommend this bus!
The ride was okay the driver was okay timing was good the only thing the bathroom smells
  • Posted on: 2015-06-21
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Rifat Zahara
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-06-21
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: Susanna
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-06-21
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Susanna
  • Star ratings:
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I recommend this bus!
The bus was a good, cheap way to get to NYC. While no one really enjoys being stuck on a bus for 12 hours, this one was not horrible. It was very efficent and arrived on time and we got to NYC early. It was clean and quiet for the most part. I would defiently recommend this to anyone looking to get to NYC. I was picked up at the Dayton stop, which was in the Target parking lot on 725. It was very easy to spot the bus when it arrived. From NYC they have a shop front where you check into your bus and that makes it easy to find the bus there. I was traveling by myself and did not feel unsafe while on the bus.
  • Posted on: 2015-06-21
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Gyurmey
  • Star ratings:
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I recommend this bus!
Time is good but seat is not comfortable
  • Posted on: 2015-06-21
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Rever
  • Star ratings:
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I recommend this bus!
This very rare for a clean bus, the driver was American and spoke English. The first drive explained the stops. Second drive drive good also very rare occasion. I travel this line many times. The company put the passenger FIRST. And our Safety.
  • Posted on: 2015-06-21
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Rama Nakka
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-06-21
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: neha
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I recommend this bus!
  • Posted on: 2015-06-21
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Amanda
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I recommend this bus!
Enjoyed my trip!
  • Posted on: 2015-06-20
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Karen Weer
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-06-20
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Maria Jose Garci
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I recommend this bus!
el conductor no informa de las paradas ni hay indicaciones por lo que más vale estar atento y preguntar
  • Posted on: 2015-06-20
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Gilberto
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-06-20
  • Depature: New York, NY
  • Arrival: Greensboro, NC
  • Name: Quran Hall
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-06-19
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Tamia Davis
  • Star ratings:
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I recommend this bus!
The bus had no AC in the summer! Everyone on the bus was about to pass out! Had to open the emergency exit for some air.
  • Posted on: 2015-06-18
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Michel
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-06-18
  • Depature: Greenville, SC
  • Arrival: New York, NY
  • Name: Samuel
  • Star ratings:
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I recommend this bus!
AC was not working on the way from Greenville to NY It was almost 100 degree on the bus The last 2 hours before NY he put on the AC
  • Posted on: 2015-06-17
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: ernest w. pantag
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I recommend this bus!
I had a safe trip. Every time was good except once the bathroom wasn't't
  • Posted on: 2015-06-17
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Adam Stegman
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I recommend this bus!
On the way to New York City, the bus did not have wi-fi available. The pickup/dropoff destination in Cincinnati is not marked or knowable in any way. I had to call the Columbus number to make sure I was in the right place. The driver barely acknowledged my presence. He just took my paper and pointed to the bus. Returning from NYC was a mess! The address listed on my E-ticket was 103 Canal St. There was no warning or message about reporting to an office or to any person. I stood outside 103 Canal for 30 minutes and NO ONE knew what was going on. NO ONE is available to answer questions or to point people in the right direction. At 9:58pm (bus was scheduled to leave at 10pm) a woman asks me where I'm going. I say Ohio and she tells me I'm in the wrong place. "You need to go to 59 Canal. Two blocks down. Hurry! Hurry!" When I get to 59 Canal I am told to check in inside where a woman checks my ID and verifies my reservation. Why doesn't my E-ticket stand as a reservation? What additional details do you need to check? Why does this not happen leaving Cincinnati to get to NYC? We barely got a block down Canal when our driver got into an accident. He basically ran over another car. I can excuse the accident. That's why they're called accidents. But for someone who may not be familiar with New York or with thinking and acting on the spot, it would be VERY EASY for someone to miss their bus. You put one address on the E-ticket then tell people to go to another location. If you could facilitate this part of the trip I would change my recommendation.
  • Posted on: 2015-06-16
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Troy Johnson
  • Star ratings:
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I recommend this bus!
The toilet needs to be cleaned at least before start of every trip. Passengers need to be aware of the bus numbers because the can get into wrong bus at the rest stops. I would recommend your bus service to my friends.
  • Posted on: 2015-06-15
  • Depature: Durham, NC
  • Arrival: New York, NY
  • Name: BEVERLEY
  • Star ratings:
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I recommend this bus!
I DID NOT GET THE BUS. WAITED OVER 90 MINUTES FOR BUS BUT IT DID NIT GET TO THE STOP. TRIED CALLING NBR ON TICKET INFO WAS IN SPANISH. UNABLE TO SPEAK TO LIVE PERSON. HOWEVER, DRIVER CALLED WHEN I GOT BACK HOME TOLD ME I COULD GET ON BUS NEXT DAY. HOPEFULLY WILL HAVE SUCCESS TONIGHT WHEN I TRAVEL.
  • Posted on: 2015-06-15
  • Depature: New York, NY
  • Arrival: Vandalia, OH
  • Name: connie leach
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I recommend this bus!
Excellent service
  • Posted on: 2015-06-15
  • Depature: Lexington, KY
  • Arrival: New York, NY
  • Name: Venita Jeremiah
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I recommend this bus!
I have already recommended a few people to your bus company. I was not too happy with the fare raised, such a big jump, but I do enjoy my ride with your bus company. Thank you Gotobus
  • Posted on: 2015-06-15
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Farhod
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-06-15
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: joy harris
  • Star ratings:
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I recommend this bus!
I use this service frequently. The price is right, it's easy to schedule, the drivers are good and I've always arrived safely. Things to improve: temperature control, overhead reading lighting (you turn it off entirely), leg-room, smell from bathroom. There were 2-3 unscheduled stops that do not include rest-stops for the passengers. My last return trips had only one rest-stop in 11 hours,while unscheduled stops to pick-up additional passengers were more frequent. Overall, the experience is ok.
  • Posted on: 2015-06-15
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Nelly Pierre
  • Star ratings:
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I recommend this bus!
Bus was not punctual getting us to our destination, the plug was not working... Seat was broken in one position...
  • Posted on: 2015-06-15
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Johnson Ho
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I recommend this bus!
Well done trip, on time too. Only issue that wifi didn't work.
  • Posted on: 2015-06-15
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Arena Johnson
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I recommend this bus!
The wi-fi was not available. The bus was clean but the bathroom was disgusting. I was supposed to arrive at my destination at 10:30am but I didn't arrive until 1:30pm. Overall, I got home safely so that is all that really matters and for $35 what on earth did I expect!
  • Posted on: 2015-06-15
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Timothy
  • Star ratings:
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I recommend this bus!
The bus is the way !
  • Posted on: 2015-06-14
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Basil Wellington
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-06-14
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Jake Leonard
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-06-14
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: charlene Daley
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I recommend this bus!
It was my first time and I love it I will be diving with gotobus
  • Posted on: 2015-06-14
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Mohammad M Islam
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I recommend this bus!
On the window frame there is a lot swing gum sticking up look so disgusting and nasty also in between window and sit there is some treash need to be pic up. Tanks ...
  • Posted on: 2015-06-13
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: Michelle
  • Star ratings:
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I recommend this bus!
Varied timely-ness. Bus driver switch takes too long, can't that switch happen when we go to the rest stop? Rest stop also takes too long
  • Posted on: 2015-06-13
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: taiyo
  • Star ratings:
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I recommend this bus!
Very good.
  • Posted on: 2015-06-13
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Esther Blackman
  • Star ratings:
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I recommend this bus!
Driver needs to let people knows what going on when something is happening.
  • Posted on: 2015-06-12
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Timothy
  • Star ratings:
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I recommend this bus!
Love it !
  • Posted on: 2015-06-12
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Akil
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I recommend this bus!
Please assure that the Bus is properly inspected and there are No mechanical issues.
  • Posted on: 2015-06-12
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Michael Stewart
  • Star ratings:
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I recommend this bus!
The only 3 issues I had was 1 the on board bathroom was not emptied or cleaned before the trip to NYC. It was horrible and caused a few people on the bus to be sick with nausea. The 2nd item was the USB power receptacles were broken thru out the bus. And lastly the air conditioning was on arctic but that was the least of the issues. I understand that it's inexpensive as far as a cost is concerned but there are certain things that still should be reviewed as far as cleanliness and proper expectations!
  • Posted on: 2015-06-12
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Ashia Anderson
  • Star ratings:
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I recommend this bus!
I take this bus all the time... It's cheap and fast
  • Posted on: 2015-06-11
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: Tiffany Harding
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-06-09
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Rama Nakka
  • Star ratings:
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I recommend this bus!
Every thing is good,But this time I booked for bus to nyc and they are asking me to travel in skybus.That i dont like. too much enquiries and verifications trabuling me alot. that sky bus is not good.
  • Posted on: 2015-06-09
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: David Moore
  • Star ratings:
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I recommend this bus!
Temp in the bus was very hot for half the trip, the bathroom smelled before the bus left New York
  • Posted on: 2015-06-09
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Johnson
  • Star ratings:
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I recommend this bus!
Service was good, however, bus left 15 minutes late and arrived 45 minutes later than scheduled. Also, wifi connected but did not work (did not try outlets).
  • Posted on: 2015-06-08
  • Depature: New York, NY
  • Arrival: Durham, NC
  • Name: Yogesh
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-06-08
  • Depature: New York, NY
  • Arrival: Spartanburg, SC
  • Name: Ebony
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-06-08
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Doreen Christian
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-06-08
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: chemiah sloan
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I recommend this bus!
The bus had a horrible smell. Seats were broken and the bathroom did not have a working light. Rest stop breaks were only 10 minutes and I felt rushed to get food and use restroom.
  • Posted on: 2015-06-07
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Alvin Dixon
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-06-07
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Nayeon Yang
  • Star ratings:
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I recommend this bus!
Everything is ok except the smell from the toilet. Every time anyone opens the door, it stinks terribly. This ruins entire experiences of gotobus and feels like the bus is unhygienic even though I think it could be just a smell. Other then that, it's been great.
  • Posted on: 2015-06-06
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Mohammad
  • Star ratings:
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I recommend this bus!
The bus is terribly tight! You barely can fit you feet if the passenger in front of you wants to sleep! Seats are comfy?! Never mind. Definitely my last time traveling with Bus2Nyc!
  • Posted on: 2015-06-06
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Rama krishna
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-06-05
  • Depature: Greensboro, NC
  • Arrival: New York, NY
  • Name: Muhammad farakh
  • Star ratings:
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I recommend this bus!
I like the bus service i give it 5 stars
  • Posted on: 2015-06-04
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Jackie
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-06-04
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: burge007
  • Star ratings:
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I recommend this bus!
the only thing I didn't like is that there aren't any restroom facilities at the Columbus station.
  • Posted on: 2015-06-04
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: iris guadalupe
  • Star ratings:
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I recommend this bus!
Only cleanliness complete which is major is the fact they had no tissue in bathroom or sanitizer
  • Posted on: 2015-06-03
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Linda Curry
  • Star ratings:
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I recommend this bus!
Bus didn't depart till an hour after it was scheduled to leave
  • Posted on: 2015-06-02
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Debbie Gopaul
  • Star ratings:
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I recommend this bus!
I would recommend to a friend based on the bus and the driver. However, the customer service staff is rude and unprofessional. I had a hard time finding the departure place in Atlanta and when I called customer service, the rep was very rude and told me that they gave the address and it was up to me to find the place and hung up. She could have been more courteous and said something like its on the corner of Buford Hwy and Main or something to that effect or just a plain I'm not sure. Instead, she was rude and ignorant and that is not how a business should be run.
  • Posted on: 2015-06-01
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: sandy guerrier
  • Star ratings:
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I recommend this bus!
The overall experience was great. The wifi was weak, the TV/movie was not turned. The bathroom smelled before exiting Atlanta, that should never be.it should always smell clean.
  • Posted on: 2015-06-01
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Payal Patel
  • Star ratings:
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I recommend this bus!
Bus timing and cleanliness is to be worked upon. I have filed complaint numerous times, without any result.
  • Posted on: 2015-06-01
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Malcom Queneau
  • Star ratings:
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I recommend this bus!
Broken charger. Driver did not speak English.
  • Posted on: 2015-05-31
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Damon McCasker
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-05-31
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Amin Makani
  • Star ratings:
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I recommend this bus!
We were asked to change the bus early morning, although that was never the part of itinerary.
  • Posted on: 2015-05-31
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Antoinette Gripp
  • Star ratings:
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I recommend this bus!
Had a good trip. The only complaint is the smell coming from the bathroom. Maybe you can put air freshner around the bus. Next time i would prefer to be in the front. Overall great trip..nice staff, felt safe with their driving. Would recommend to a friend.
  • Posted on: 2015-05-31
  • Depature: Spartanburg, SC
  • Arrival: New York, NY
  • Name: Jani Merritt
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-05-30
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Sachin Sharma
  • Star ratings:
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I recommend this bus!
Punctuality is the biggest problem and I have been travelling from last 1 year to Columbus. I have never reached my office in NJ on time due to delay of bus without any reason. Multiple complaints have been lodged but to no proper response. Bus time from Columbus to NY needs to be reviewed and should be at around 9:00 PM- 9:30 PM EST for commuters to reach office on time.
  • Posted on: 2015-05-30
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Jose Monzon
  • Star ratings:
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I recommend this bus!
It was a nice ride. Friendly staff, more affordable than a plan and a good travel time (overnight). One suggestions - there are a lot of buses at Canal, can you make the announcements for the Columbus bus more clear and obvious? I almost missed my bus!
  • Posted on: 2015-05-29
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Rick
  • Star ratings:
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I recommend this bus!
For 60 bucks, I can't really complain, but we did have to change buses twice. The first bus was quite nice, although the wifi didn't work, not too big of a deal. However, the second and third buses looked tired and unclean. Still, no real hassles, arrived on time and did what it was supposed to do for 60 bucks!
  • Posted on: 2015-05-29
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Everett
  • Star ratings:
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I recommend this bus!
The entire bus smelled awful whenever someone opened the bathroom door. One driver drove for more than 6 hours. Both trips were more than 20 minutes late.
  • Posted on: 2015-05-29
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: gfortune7062@gma
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I recommend this bus!
The bathroom was lock and it smell, there was a child who need to use, he had to hold it until the next rest area. That was the only problem, over all I will take this bus again.
  • Posted on: 2015-05-29
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: evonna
  • Star ratings:
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I recommend this bus!
The bus drivers was driver so fast almost every one on the bus was scard
  • Posted on: 2015-05-29
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Pete Gardner
  • Star ratings:
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I recommend this bus!
Why advertise WiFi if you can't provide it.
  • Posted on: 2015-05-29
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Debra Genias
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-05-28
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Ali Hirji
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-05-28
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: sharon jackman
  • Star ratings:
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I recommend this bus!
The bus driver need to clean the bus once it stop at the rest station, plus the BATHROOM NEEDS TO KEEP CLEAN AND SMELL BETTER, IT WAS VERY BAD THIS MEMORIAL WEEKEND WHEN I TRAVEL WITH MY FAMILY AND FRIENDS....PLEASE DO BETTER ....THANKS
  • Posted on: 2015-05-27
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Lee
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-05-27
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Avis Pinnock
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I recommend this bus!
There was not enough AC in the bus
  • Posted on: 2015-05-26
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Shanmuganand
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I recommend this bus!
The timing of the bus is really bad, I originally booked for 10:45 pm the bus started at 12:30 pm and reached New York at 10:30 am
  • Posted on: 2015-05-26
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Philip Byler
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I recommend this bus!
All around a good experience
  • Posted on: 2015-05-26
  • Depature: New York, NY
  • Arrival: Anderson, SC
  • Name: Jonathan
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I recommend this bus!
  • Posted on: 2015-05-26
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: Horace Green
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I recommend this bus!
  • Posted on: 2015-05-26
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Brittany DeSalvo
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I recommend this bus!
Overall the bus was clean, but the bathroom smelled terrible and there was no toilet paper available, which is awfully inconvenient on a 12 hour overnight bus ride... The bus was on time, but no one told us where to go on Canal St. when we left NYC, so we got to the bus only 10 minutes before it left, because it was parked two blocks away from the Bus2nyc storefront and no one spoke English well enough to tell us clearly where to go. The bus ride itself was jerky and either the road was full of pot holes the entire way, or the driver wasn't doing a great job of making it a smooth ride. We also stopped way more times that I've ever stopped on one of these buses to Cincinnati before. I never found the free WiFi that we were supposed to have access to, but the chargers were convenient. Overall, this trip was better than some of my other Chinatown bus trips, but I'd recommend flying before I recommended overnight buses to anyone.
  • Posted on: 2015-05-26
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Brittany DeSalvo
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I recommend this bus!
Overall the bus was clean, but the bathroom smelled terrible and there was no toilet paper available, which is awfully inconvenient on a 12 hour overnight bus ride... The bus was on time, but no one told us where to go on Canal St. when we left NYC, so we got to the bus only 10 minutes before it left, because it was parked two blocks away from the Bus2nyc storefront and no one spoke English well enough to tell us clearly where to go. The bus ride itself was jerky and either the road was full of pot holes the entire way, or the driver wasn't doing a great job of making it a smooth ride. We also stopped way more times that I've ever stopped on one of these buses to Cincinnati before. I never found the free WiFi that we were supposed to have access to, but the chargers were convenient. Overall, this trip was better than some of my other Chinatown bus trips, but I'd recommend flying before I recommended overnight buses to anyone.
  • Posted on: 2015-05-26
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: m brown
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I recommend this bus!
Could get my phone charge until 3hrs before I got to atl and I'm coming from ny
  • Posted on: 2015-05-26
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: evonna
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I recommend this bus!
I do enjoy this company this is my7th time
  • Posted on: 2015-05-26
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: Henry
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I recommend this bus!
Nice bus
  • Posted on: 2015-05-25
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Zhulin Liang
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I recommend this bus!
  • Posted on: 2015-05-25
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Boopa
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I recommend this bus!
The parts of the bus r wobbly..bus maintenance is poor
  • Posted on: 2015-05-25
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Rama
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I recommend this bus!
Excellent service. every thing is good.
  • Posted on: 2015-05-25
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: Shanita Walker
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I recommend this bus!
  • Posted on: 2015-05-24
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Michael
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I recommend this bus!
Just a really inexpensive bus service that perfectly suits my needs. I don't need amenities, just a cheap ride from one place to the other.
  • Posted on: 2015-05-24
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Esther Blackman
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I recommend this bus!
The service is improving which is good .
  • Posted on: 2015-05-23
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Melinda
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I recommend this bus!
I've done this trip several times and going to Ohio is always a better whitefish than traveling back toNY
  • Posted on: 2015-05-23
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Krishna
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I recommend this bus!
  • Posted on: 2015-05-23
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Sonia Waldron-Br
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I recommend this bus!
The driver was the only one with a working Port/Outlet, so after a certain point, I could not communicate with my family, so they didn't know that I was going to be late & therefore there was no one waiting for me when I got to my destination, not good, when they advertised that they would provide this support. I can recommend Bus2nyc to my friends & family because I know you will address & make right this concern. Thanks for hearing me.
  • Posted on: 2015-05-23
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: Marques
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I recommend this bus!
Staff is very rude and unprofessional.
  • Posted on: 2015-05-22
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Beverly
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I recommend this bus!
  • Posted on: 2015-05-22
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Eunice Hunte-Rei
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I recommend this bus!
Give correct timing for bus though- bus suppose to reach Atlanta 10:30 am - it is 1:30 and we still on the bus 3 hours later. Probably gave wrong timing for people to take bus that would arrive at a shorter time when in fact it takes 17 hours. Now I missed my ride because they were waiting for me at 10:30 and now I will be arriving 4 - 4 1/2 hours later than the scheduled time. Have to now pay $30+ dollarsto reach my hotel because my ride could not wait for me.
  • Posted on: 2015-05-22
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Anna
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I recommend this bus!
Overall good but the charger above me didn't work for my phone which was inconvenient and towards the end of the trip this guy came to the front and was yelling at the driver constantly in Chinese. It seemed like he was part of the staff? It was very disturbing and worrisome as it seemed like something was really wrong but no one could understand what was going on. Very unprofessional.
    Bus2nyc review summary
  • Total Number of Reviews447
  • Overall Raiting0.2
  • Bus Cleanliness0.3
  • Punctuality0.2
  • Bus Service & Staff0.4
  • Bus Comfort0
  • Recommend Yes62.4%
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