Privacy Notice

GotoBus knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting GotoBus.com, you are accepting the practices described in this Privacy Notice.

What Personal Information About Customers Does GotoBus.com Gather?

The information we learn from customers helps us personalize and continually improve your shopping experience at GotoBus.com. Here are the types of information we gather:

Information You Give Us: We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our stores, and communicating with you.

Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your web browser accesses GotoBus.com. A number of companies offer utilities designed to help you visit Web sites anonymously. Although we will not be able to provide you with a personalized experience at GotoBus.com if we cannot recognize you, we want you to be aware that these tools exist.

E-mail Communications: To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from GotoBus.com if your computer supports such capabilities. We also compare our customer list to lists received from other companies in an effort to avoid sending unnecessary messages to our customers. If you do not want to receive e-mail or other mail from us, please adjust your Customer Communication Preferences.

Information from Other Sources: For reasons such as improving personalization of our service (for example, providing better product recommendations or special offers that we think will interest you), we might receive information about you from other sources and add it to our account information. We also sometimes receive updated delivery and address information from our shippers or other sources so that we can correct our records and deliver your next purchase or communication more easily.

What About Cookies?

Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser and to provide features such as 1-Click purchasing, New for You, and storage of items in your Shopping Cart between visits.

The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of GotoBus.com's coolest features, and we recommend that you leave them turned on.

Does GotoBus.com Share the Information It Receives?

Information about our customers is an important part of our business, and we are not in the business of selling it to others.

Sometimes we send offers to selected groups of GotoBus.com customers on behalf of other businesses. When we do this, we do not give that business your name and address. If you do not want to receive such offers, please adjust your Customer Communication Preferences.

Business Transfers: As we continue to develop our business, we might sell or buy stores or assets. In such transactions, customer information generally is one of the transferred business assets. Also, in the event that IvyMedia or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.

Protection of GotoBus.com and Others: We release account and other personal information when we believe release is appropriate to comply with law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of GotoBus.com, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

With Your Consent: Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.

How Secure Is Information About Me?

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.

It is important for you to be protected against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

What Information Can I Access?

GotoBus.com gives you access to the following information about you for the limited purpose of viewing and, in certain cases, updating that information. This list will change as our web site evolves.

  • Your Account
  • Marketplace and Resource Area
What Choices Do I Have?

As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of such GotoBus.com features as your About You area, Wish Lists, and Customer Reviews.

You can add or update certain information on pages such as those listed in the "What Information Can I Access?" section above. When you update information, we usually keep a copy of the prior version for our records.

If you do not want to receive e-mail or other mail from us, please adjust your Customer Communication Preferences. (If you do not want to receive Conditions of Use and other legal notices from us, such as this Privacy Notice, those notices will still govern your use of IvyMedia, and it is your responsibility to review them for changes.)

The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, you will not be able to use important features if you do not use cookies.

Access to Your Data, Opting-Out, Corrections and Cancellations.

You have the ability to request with proof of identification and receive a report of all of your personal information that we store in accordance to applicable law without charge unless in rare cases where a charge maybe necessary if the law permits. In some case we may not be able to provide you access to your stored personal data if it contains other sensitive information or if restricted by law, but we will provide you an explanation of the situation. Upon request, GotoBus will: (a) remove you and your personal information from our database not associated with a reservation; (b) correct personal information that you state is erroneous; or (c) permit you to “opt out” of further email contact (except administrative and transactional emails) while still allowing access to the site. GotoBus will make a best effort to carry out your requests, but legal or other obligations such as mandatory data retention may prevent us from deleting, modifying or anonymizing some information. To request a correction or cancellation, or any other question regarding this Privacy Policy please contact us at support@gotobus.com.

Children

GotoBus.com does not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18, you may use GotoBus.com only with involvement of a parent or guardian.

Conditions of Use, Notices, and Revisions

If you choose to visit GotoBus.com, your visit and any dispute over privacy is subject to this Notice and our User Agreement, including limitations on damages, arbitration of disputes, and application of the law of the state of Washington. If you have any concern about privacy at GotoBus.com, please send us a thorough description to support@GotoBus.com and we will try to resolve it. Our business changes constantly. This Notice and the User Agreement will change also, and use of information that we gather now is subject to the Privacy Notice in effect at the time of use. We may e-mail periodic reminders of our notices and conditions unless you have instructed us not to, but you should check our website frequently to see recent changes.